From 195f8f9e4cc6f31933dc83f7a8958eee40ad4c42 Mon Sep 17 00:00:00 2001
From: lakshmikommalapati <lakshmi.kommalapati@tarento.com>
Date: Thu, 27 Jul 2023 11:31:13 +0530
Subject: [PATCH] initial commit for grievance
---
Dockerfile | 7 +
Jenkinsfile | 4 +
pom.xml | 291 +++
public/emails/add-admin-aurora.vm | 318 ++++
public/emails/add-helpdeskadmin-aurora.vm | 318 ++++
public/emails/copied-to-ticket-aurora.vm | 331 ++++
public/emails/email_template.vm | 444 +++++
public/emails/forgot-password.vm | 330 ++++
public/emails/new-ticket-createdby-aurora.vm | 331 ++++
.../emails/remove-copied-to-ticket-aurora.vm | 333 ++++
public/emails/remove_admin.vm | 316 ++++
public/emails/remove_helpdeskadmin.vm | 316 ++++
public/emails/ticket-status-update-aurora.vm | 331 ++++
public/images/9_IMG_5920.jpg | Bin 0 -> 68620 bytes
.../java/org/upsmf/grievance/Application.java | 67 +
.../upsmf/grievance/config/CORSFilter.java | 46 +
.../config/JwtAuthenticationEntryPoint.java | 31 +
.../config/JwtAuthenticationFilter.java | 152 ++
.../upsmf/grievance/config/JwtTokenUtil.java | 109 ++
.../grievance/config/MyCustomJwtClaims.java | 32 +
.../upsmf/grievance/config/SwaggerConfig.java | 1 +
.../grievance/config/WebSecurityConfig.java | 63 +
.../constants/RequestContextConstants.java | 25 +
.../grievance/constants/package-info.java | 8 +
.../controller/ApplicationController.java | 132 ++
.../ControllerRequestValidator.java | 149 ++
.../controller/HelpdeskController.java | 170 ++
.../controller/RoleActionController.java | 123 ++
.../controller/SuperAdminController.java | 140 ++
.../grievance/controller/TagController.java | 79 +
.../controller/TicketController.java | 319 ++++
.../grievance/controller/UserController.java | 194 ++
.../upsmf/grievance/dao/ApplicationDao.java | 64 +
.../org/upsmf/grievance/dao/HelpdeskDao.java | 66 +
.../java/org/upsmf/grievance/dao/RoleDao.java | 51 +
.../upsmf/grievance/dao/SuperAdminDao.java | 38 +
.../java/org/upsmf/grievance/dao/TagDao.java | 21 +
.../org/upsmf/grievance/dao/TicketDao.java | 84 +
.../java/org/upsmf/grievance/dao/UserDao.java | 188 ++
.../dao/impl/ApplicationDaoImpl.java | 238 +++
.../grievance/dao/impl/HelpdeskDaoImpl.java | 485 +++++
.../upsmf/grievance/dao/impl/RoleDaoImpl.java | 204 +++
.../grievance/dao/impl/SuperAdminDaoImpl.java | 391 ++++
.../upsmf/grievance/dao/impl/TagDaoImpl.java | 139 ++
.../grievance/dao/impl/TicketDaoImpl.java | 1595 +++++++++++++++++
.../upsmf/grievance/dao/impl/UserDaoImpl.java | 912 ++++++++++
.../grievance/dto/ChangePasswordDto.java | 54 +
.../org/upsmf/grievance/dto/HelpdeskDto.java | 44 +
.../upsmf/grievance/dto/HelpdeskTypeDto.java | 25 +
.../grievance/dto/HelpdeskWorkflowDto.java | 19 +
.../org/upsmf/grievance/dto/LoginDto.java | 48 +
.../upsmf/grievance/dto/OrgUserRoleDto.java | 52 +
.../org/upsmf/grievance/dto/TicketTagDto.java | 74 +
.../upsmf/grievance/dto/TicketTypeDto.java | 35 +
.../grievance/dto/TicketWorkflowDto.java | 22 +
.../java/org/upsmf/grievance/dto/UserDto.java | 144 ++
.../upsmf/grievance/dto/UserProfileDto.java | 49 +
.../org/upsmf/grievance/dto/UserRoleDto.java | 34 +
.../grievance/exceptions/RbacException.java | 188 ++
.../RequestDataMissingException.java | 34 +
.../grievance/exceptions/package-info.java | 8 +
.../grievance/executor/MasterDataManager.java | 513 ++++++
.../TicketsRequestInterceptor.java | 498 +++++
.../grievance/interceptor/package-info.java | 8 +
.../org/upsmf/grievance/model/Access.java | 25 +
.../upsmf/grievance/model/AccessResponse.java | 22 +
.../org/upsmf/grievance/model/Action.java | 24 +
.../org/upsmf/grievance/model/ActionRole.java | 20 +
.../upsmf/grievance/model/ActivityLog.java | 29 +
.../org/upsmf/grievance/model/Analytics.java | 22 +
.../java/org/upsmf/grievance/model/App.java | 35 +
.../upsmf/grievance/model/ChecklistItem.java | 21 +
.../org/upsmf/grievance/model/Comment.java | 20 +
.../grievance/model/CommonDataModel.java | 79 +
.../grievance/model/DeveloperComment.java | 21 +
.../upsmf/grievance/model/DeviceMetadata.java | 30 +
.../upsmf/grievance/model/HelpDeskApp.java | 21 +
.../org/upsmf/grievance/model/Helpdesk.java | 67 +
.../upsmf/grievance/model/HelpdeskType.java | 21 +
.../grievance/model/HelpdeskWorkflow.java | 22 +
.../org/upsmf/grievance/model/KeyFactory.java | 18 +
.../upsmf/grievance/model/LastModified.java | 19 +
.../org/upsmf/grievance/model/LoginUser.java | 21 +
.../org/upsmf/grievance/model/MasterData.java | 20 +
.../upsmf/grievance/model/Organization.java | 34 +
.../upsmf/grievance/model/ReplyToReviews.java | 19 +
.../java/org/upsmf/grievance/model/Rev.java | 19 +
.../org/upsmf/grievance/model/Review.java | 23 +
.../java/org/upsmf/grievance/model/Role.java | 18 +
.../org/upsmf/grievance/model/RolesDto.java | 22 +
.../org/upsmf/grievance/model/S3Config.java | 46 +
.../upsmf/grievance/model/ServiceRequest.java | 20 +
.../upsmf/grievance/model/StatusIdMap.java | 26 +
.../java/org/upsmf/grievance/model/Tags.java | 21 +
.../java/org/upsmf/grievance/model/Task.java | 20 +
.../org/upsmf/grievance/model/Template.java | 22 +
.../grievance/model/TemplateVersion.java | 20 +
.../org/upsmf/grievance/model/Ticket.java | 82 +
.../upsmf/grievance/model/TicketCount.java | 23 +
.../upsmf/grievance/model/TicketElastic.java | 31 +
.../org/upsmf/grievance/model/TicketTags.java | 24 +
.../grievance/model/TicketsTagsList.java | 20 +
.../org/upsmf/grievance/model/Updates.java | 24 +
.../java/org/upsmf/grievance/model/User.java | 77 +
.../grievance/model/UserAuthentication.java | 21 +
.../upsmf/grievance/model/UserComment.java | 29 +
.../grievance/model/UserIdAndUserName.java | 20 +
.../org/upsmf/grievance/model/UserRole.java | 21 +
.../grievance/model/contract/RequestInfo.java | 44 +
.../model/contract/RoleActionRequest.java | 45 +
.../contract/RoleActionResponseInfo.java | 26 +
.../grievance/model/contract/RoleRequest.java | 39 +
.../grievance/model/contract/StatusInfo.java | 30 +
.../model/contract/UserGetRequest.java | 23 +
.../grievance/model/enums/AuthTypes.java | 34 +
.../grievance/model/enums/PriorityLevels.java | 34 +
.../grievance/model/mapper/SqlDataMapper.java | 576 ++++++
.../repository/ElasticSearchRepository.java | 95 +
.../grievance/service/ApplicationService.java | 53 +
.../grievance/service/HelpdeskService.java | 45 +
.../grievance/service/RoleActionService.java | 61 +
.../grievance/service/SuperAdminService.java | 34 +
.../upsmf/grievance/service/TagService.java | 19 +
.../grievance/service/TicketService.java | 82 +
.../upsmf/grievance/service/UserService.java | 147 ++
.../service/impl/ApplicationServiceImpl.java | 69 +
.../service/impl/HelpdeskServiceImpl.java | 213 +++
.../service/impl/RoleActionServiceImpl.java | 62 +
.../service/impl/SuperAdminServiceImpl.java | 102 ++
.../service/impl/TagServiceImpl.java | 53 +
.../service/impl/TicketServiceImpl.java | 262 +++
.../service/impl/UserServiceImpl.java | 522 ++++++
.../org/upsmf/grievance/util/Constants.java | 342 ++++
.../upsmf/grievance/util/CustomException.java | 52 +
.../grievance/util/CustomListResponse.java | 31 +
.../upsmf/grievance/util/CustomResponse.java | 44 +
.../upsmf/grievance/util/CustomSuccess.java | 102 ++
.../org/upsmf/grievance/util/DateUtil.java | 391 ++++
.../upsmf/grievance/util/ExecutorManager.java | 32 +
.../grievance/util/GMailAuthenticator.java | 36 +
.../upsmf/grievance/util/JSONObjectUtil.java | 57 +
.../org/upsmf/grievance/util/JsonKey.java | 115 ++
.../upsmf/grievance/util/OneWayHashing.java | 40 +
.../org/upsmf/grievance/util/PathRoutes.java | 158 ++
.../org/upsmf/grievance/util/ProjectUtil.java | 451 +++++
.../upsmf/grievance/util/ResponseCode.java | 84 +
.../grievance/util/ResponseGenerator.java | 73 +
.../grievance/util/ResponseMessages.java | 58 +
.../upsmf/grievance/util/ResponseUtil.java | 95 +
.../upsmf/grievance/util/S3FileManager.java | 77 +
.../org/upsmf/grievance/util/SendMail.java | 209 +++
.../java/org/upsmf/grievance/util/Sql.java | 401 +++++
.../upsmf/grievance/util/SqlConstants.java | 86 +
.../util/executor/FetchReviewsWeeklyJob.java | 33 +
.../executor/ReviewsSchedulerManager.java | 38 +
src/main/resources/accesstokenspec.json | 11 +
src/main/resources/application.properties | 38 +
src/main/resources/application.properties.j2 | 32 +
src/main/resources/reviewspec.json | 43 +
.../dao/impl/ApplicatioDaoImplTest.java | 292 +++
.../dao/impl/HelpdeskDaoImplTest.java | 281 +++
.../grievance/dao/impl/RoleDaoImplTest.java | 124 ++
.../dao/impl/SuperAdminDaoImplTest.java | 179 ++
.../grievance/dao/impl/TicketDaoImplTest.java | 337 ++++
.../grievance/dao/impl/UserDaoImplTest.java | 529 ++++++
.../impl/ApplicationServiceImplTest.java | 86 +
.../service/impl/HelpdeskServiceImplTest.java | 116 ++
.../service/impl/RoleServiceImplTest.java | 62 +
.../service/impl/SuperAdminImplTest.java | 75 +
.../service/impl/TicketServiceImplTest.java | 124 ++
170 files changed, 21078 insertions(+)
create mode 100644 Dockerfile
create mode 100644 Jenkinsfile
create mode 100644 pom.xml
create mode 100644 public/emails/add-admin-aurora.vm
create mode 100644 public/emails/add-helpdeskadmin-aurora.vm
create mode 100644 public/emails/copied-to-ticket-aurora.vm
create mode 100644 public/emails/email_template.vm
create mode 100644 public/emails/forgot-password.vm
create mode 100644 public/emails/new-ticket-createdby-aurora.vm
create mode 100644 public/emails/remove-copied-to-ticket-aurora.vm
create mode 100644 public/emails/remove_admin.vm
create mode 100644 public/emails/remove_helpdeskadmin.vm
create mode 100644 public/emails/ticket-status-update-aurora.vm
create mode 100644 public/images/9_IMG_5920.jpg
create mode 100644 src/main/java/org/upsmf/grievance/Application.java
create mode 100644 src/main/java/org/upsmf/grievance/config/CORSFilter.java
create mode 100644 src/main/java/org/upsmf/grievance/config/JwtAuthenticationEntryPoint.java
create mode 100644 src/main/java/org/upsmf/grievance/config/JwtAuthenticationFilter.java
create mode 100644 src/main/java/org/upsmf/grievance/config/JwtTokenUtil.java
create mode 100644 src/main/java/org/upsmf/grievance/config/MyCustomJwtClaims.java
create mode 100644 src/main/java/org/upsmf/grievance/config/SwaggerConfig.java
create mode 100644 src/main/java/org/upsmf/grievance/config/WebSecurityConfig.java
create mode 100644 src/main/java/org/upsmf/grievance/constants/RequestContextConstants.java
create mode 100644 src/main/java/org/upsmf/grievance/constants/package-info.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/ApplicationController.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/ControllerRequestValidator.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/HelpdeskController.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/RoleActionController.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/SuperAdminController.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/TagController.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/TicketController.java
create mode 100644 src/main/java/org/upsmf/grievance/controller/UserController.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/ApplicationDao.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/HelpdeskDao.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/RoleDao.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/SuperAdminDao.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/TagDao.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/TicketDao.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/UserDao.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/impl/ApplicationDaoImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/impl/RoleDaoImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/impl/TagDaoImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/impl/TicketDaoImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/dao/impl/UserDaoImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/ChangePasswordDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/HelpdeskDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/HelpdeskTypeDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/HelpdeskWorkflowDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/LoginDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/OrgUserRoleDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/TicketTagDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/TicketTypeDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/TicketWorkflowDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/UserDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/UserProfileDto.java
create mode 100644 src/main/java/org/upsmf/grievance/dto/UserRoleDto.java
create mode 100644 src/main/java/org/upsmf/grievance/exceptions/RbacException.java
create mode 100644 src/main/java/org/upsmf/grievance/exceptions/RequestDataMissingException.java
create mode 100644 src/main/java/org/upsmf/grievance/exceptions/package-info.java
create mode 100644 src/main/java/org/upsmf/grievance/executor/MasterDataManager.java
create mode 100644 src/main/java/org/upsmf/grievance/interceptor/TicketsRequestInterceptor.java
create mode 100644 src/main/java/org/upsmf/grievance/interceptor/package-info.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Access.java
create mode 100644 src/main/java/org/upsmf/grievance/model/AccessResponse.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Action.java
create mode 100644 src/main/java/org/upsmf/grievance/model/ActionRole.java
create mode 100644 src/main/java/org/upsmf/grievance/model/ActivityLog.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Analytics.java
create mode 100644 src/main/java/org/upsmf/grievance/model/App.java
create mode 100644 src/main/java/org/upsmf/grievance/model/ChecklistItem.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Comment.java
create mode 100644 src/main/java/org/upsmf/grievance/model/CommonDataModel.java
create mode 100644 src/main/java/org/upsmf/grievance/model/DeveloperComment.java
create mode 100644 src/main/java/org/upsmf/grievance/model/DeviceMetadata.java
create mode 100644 src/main/java/org/upsmf/grievance/model/HelpDeskApp.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Helpdesk.java
create mode 100644 src/main/java/org/upsmf/grievance/model/HelpdeskType.java
create mode 100644 src/main/java/org/upsmf/grievance/model/HelpdeskWorkflow.java
create mode 100644 src/main/java/org/upsmf/grievance/model/KeyFactory.java
create mode 100644 src/main/java/org/upsmf/grievance/model/LastModified.java
create mode 100644 src/main/java/org/upsmf/grievance/model/LoginUser.java
create mode 100644 src/main/java/org/upsmf/grievance/model/MasterData.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Organization.java
create mode 100644 src/main/java/org/upsmf/grievance/model/ReplyToReviews.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Rev.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Review.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Role.java
create mode 100644 src/main/java/org/upsmf/grievance/model/RolesDto.java
create mode 100644 src/main/java/org/upsmf/grievance/model/S3Config.java
create mode 100644 src/main/java/org/upsmf/grievance/model/ServiceRequest.java
create mode 100644 src/main/java/org/upsmf/grievance/model/StatusIdMap.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Tags.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Task.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Template.java
create mode 100644 src/main/java/org/upsmf/grievance/model/TemplateVersion.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Ticket.java
create mode 100644 src/main/java/org/upsmf/grievance/model/TicketCount.java
create mode 100644 src/main/java/org/upsmf/grievance/model/TicketElastic.java
create mode 100644 src/main/java/org/upsmf/grievance/model/TicketTags.java
create mode 100644 src/main/java/org/upsmf/grievance/model/TicketsTagsList.java
create mode 100644 src/main/java/org/upsmf/grievance/model/Updates.java
create mode 100644 src/main/java/org/upsmf/grievance/model/User.java
create mode 100644 src/main/java/org/upsmf/grievance/model/UserAuthentication.java
create mode 100644 src/main/java/org/upsmf/grievance/model/UserComment.java
create mode 100644 src/main/java/org/upsmf/grievance/model/UserIdAndUserName.java
create mode 100644 src/main/java/org/upsmf/grievance/model/UserRole.java
create mode 100644 src/main/java/org/upsmf/grievance/model/contract/RequestInfo.java
create mode 100644 src/main/java/org/upsmf/grievance/model/contract/RoleActionRequest.java
create mode 100644 src/main/java/org/upsmf/grievance/model/contract/RoleActionResponseInfo.java
create mode 100644 src/main/java/org/upsmf/grievance/model/contract/RoleRequest.java
create mode 100644 src/main/java/org/upsmf/grievance/model/contract/StatusInfo.java
create mode 100644 src/main/java/org/upsmf/grievance/model/contract/UserGetRequest.java
create mode 100644 src/main/java/org/upsmf/grievance/model/enums/AuthTypes.java
create mode 100644 src/main/java/org/upsmf/grievance/model/enums/PriorityLevels.java
create mode 100644 src/main/java/org/upsmf/grievance/model/mapper/SqlDataMapper.java
create mode 100644 src/main/java/org/upsmf/grievance/repository/ElasticSearchRepository.java
create mode 100644 src/main/java/org/upsmf/grievance/service/ApplicationService.java
create mode 100644 src/main/java/org/upsmf/grievance/service/HelpdeskService.java
create mode 100644 src/main/java/org/upsmf/grievance/service/RoleActionService.java
create mode 100644 src/main/java/org/upsmf/grievance/service/SuperAdminService.java
create mode 100644 src/main/java/org/upsmf/grievance/service/TagService.java
create mode 100644 src/main/java/org/upsmf/grievance/service/TicketService.java
create mode 100644 src/main/java/org/upsmf/grievance/service/UserService.java
create mode 100644 src/main/java/org/upsmf/grievance/service/impl/ApplicationServiceImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/service/impl/HelpdeskServiceImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/service/impl/RoleActionServiceImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/service/impl/SuperAdminServiceImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/service/impl/TagServiceImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/service/impl/UserServiceImpl.java
create mode 100644 src/main/java/org/upsmf/grievance/util/Constants.java
create mode 100644 src/main/java/org/upsmf/grievance/util/CustomException.java
create mode 100644 src/main/java/org/upsmf/grievance/util/CustomListResponse.java
create mode 100644 src/main/java/org/upsmf/grievance/util/CustomResponse.java
create mode 100644 src/main/java/org/upsmf/grievance/util/CustomSuccess.java
create mode 100644 src/main/java/org/upsmf/grievance/util/DateUtil.java
create mode 100644 src/main/java/org/upsmf/grievance/util/ExecutorManager.java
create mode 100644 src/main/java/org/upsmf/grievance/util/GMailAuthenticator.java
create mode 100644 src/main/java/org/upsmf/grievance/util/JSONObjectUtil.java
create mode 100644 src/main/java/org/upsmf/grievance/util/JsonKey.java
create mode 100644 src/main/java/org/upsmf/grievance/util/OneWayHashing.java
create mode 100644 src/main/java/org/upsmf/grievance/util/PathRoutes.java
create mode 100644 src/main/java/org/upsmf/grievance/util/ProjectUtil.java
create mode 100644 src/main/java/org/upsmf/grievance/util/ResponseCode.java
create mode 100644 src/main/java/org/upsmf/grievance/util/ResponseGenerator.java
create mode 100644 src/main/java/org/upsmf/grievance/util/ResponseMessages.java
create mode 100644 src/main/java/org/upsmf/grievance/util/ResponseUtil.java
create mode 100644 src/main/java/org/upsmf/grievance/util/S3FileManager.java
create mode 100644 src/main/java/org/upsmf/grievance/util/SendMail.java
create mode 100644 src/main/java/org/upsmf/grievance/util/Sql.java
create mode 100644 src/main/java/org/upsmf/grievance/util/SqlConstants.java
create mode 100644 src/main/java/org/upsmf/grievance/util/executor/FetchReviewsWeeklyJob.java
create mode 100644 src/main/java/org/upsmf/grievance/util/executor/ReviewsSchedulerManager.java
create mode 100644 src/main/resources/accesstokenspec.json
create mode 100644 src/main/resources/application.properties
create mode 100644 src/main/resources/application.properties.j2
create mode 100644 src/main/resources/reviewspec.json
create mode 100644 src/test/java/org/upsmf/grievance/dao/impl/ApplicatioDaoImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/dao/impl/RoleDaoImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/dao/impl/TicketDaoImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/dao/impl/UserDaoImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/service/impl/ApplicationServiceImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/service/impl/HelpdeskServiceImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/service/impl/RoleServiceImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/service/impl/SuperAdminImplTest.java
create mode 100644 src/test/java/org/upsmf/grievance/service/impl/TicketServiceImplTest.java
diff --git a/Dockerfile b/Dockerfile
new file mode 100644
index 0000000..2420d08
--- /dev/null
+++ b/Dockerfile
@@ -0,0 +1,7 @@
+FROM openjdk:8
+MAINTAINER haridas <haridas.kakunje@tarento.com>
+ADD target/aurora-0.0.1-SNAPSHOT.jar aurora-0.0.1-SNAPSHOT.jar
+ADD public/emails emails
+ENTRYPOINT ["java", "-jar", "/aurora-0.0.1-SNAPSHOT.jar"]
+EXPOSE 8081
+
diff --git a/Jenkinsfile b/Jenkinsfile
new file mode 100644
index 0000000..2bbb9c1
--- /dev/null
+++ b/Jenkinsfile
@@ -0,0 +1,4 @@
+@Library("centralized-jenkins") _
+ springboot_with_encryption_build {
+
+ }
diff --git a/pom.xml b/pom.xml
new file mode 100644
index 0000000..a2e75a3
--- /dev/null
+++ b/pom.xml
@@ -0,0 +1,291 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<project xmlns="http://maven.apache.org/POM/4.0.0"
+ xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
+ xsi:schemaLocation="http://maven.apache.org/POM/4.0.0 http://maven.apache.org/xsd/maven-4.0.0.xsd">
+ <modelVersion>4.0.0</modelVersion>
+
+ <groupId>org.upsmf</groupId>
+ <artifactId>grievance</artifactId>
+ <version>0.0.1-SNAPSHOT</version>
+ <packaging>jar</packaging>
+
+ <name>Grievance Desk</name>
+ <description>Grievance Helpdesk managing and resolving the Service Requests and Feedbacks</description>
+
+ <parent>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-starter-parent</artifactId>
+ <version>2.3.4.RELEASE</version>
+ <relativePath /> <!-- lookup parent from repository -->
+ </parent>
+
+ <properties>
+ <project.build.sourceEncoding>UTF-8</project.build.sourceEncoding>
+ <project.reporting.outputEncoding>UTF-8</project.reporting.outputEncoding>
+ <java.version>1.8</java.version>
+ <cxf.version>3.0.1</cxf.version>
+ <log4j2.version>2.16.0</log4j2.version>
+
+ <base>frolvlad/alpine-oraclejdk8:slim</base>
+ <tomcat.port>9081</tomcat.port>
+ <tomcat.ip>127.0.0.1</tomcat.ip>
+ <file>readme</file>
+
+ </properties>
+
+ <dependencies>
+ <dependency>
+ <groupId>com.sun.mail</groupId>
+ <artifactId>javax.mail</artifactId>
+ <version>1.6.0</version>
+ </dependency>
+
+ <dependency>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-starter-actuator</artifactId>
+ </dependency>
+
+ <!-- https://mvnrepository.com/artifact/org.springframework.boot/spring-boot-starter-jdbc -->
+ <dependency>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-starter-jdbc</artifactId>
+ <version>3.1.2</version>
+ </dependency>
+
+ <dependency>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-starter-data-jpa</artifactId>
+ </dependency>
+ <dependency>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-starter-security</artifactId>
+ </dependency>
+ <dependency>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-starter-web</artifactId>
+ </dependency>
+
+ <dependency>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-devtools</artifactId>
+ <scope>runtime</scope>
+ </dependency>
+
+ <!-- https://mvnrepository.com/artifact/com.amazonaws/aws-java-sdk -->
+ <dependency>
+ <groupId>com.amazonaws</groupId>
+ <artifactId>aws-java-sdk</artifactId>
+ <version>1.11.170</version>
+ </dependency>
+
+
+ <!-- https://mvnrepository.com/artifact/org.apache.poi/poi -->
+ <dependency>
+ <groupId>org.apache.poi</groupId>
+ <artifactId>poi</artifactId>
+ <version>3.9</version>
+ </dependency>
+ <dependency>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-starter-test</artifactId>
+ <scope>test</scope>
+ </dependency>
+ <!-- https://mvnrepository.com/artifact/org.springframework.security/spring-security-jwt -->
+ <dependency>
+ <groupId>org.springframework.security</groupId>
+ <artifactId>spring-security-jwt</artifactId>
+ <version>1.1.0.RELEASE</version>
+ </dependency>
+
+ <!-- https://mvnrepository.com/artifact/org.springframework.security.oauth/spring-security-oauth2 -->
+ <dependency>
+ <groupId>org.springframework.security.oauth</groupId>
+ <artifactId>spring-security-oauth2</artifactId>
+ <version>2.5.0.RELEASE</version>
+ </dependency>
+
+ <dependency>
+ <groupId>com.fasterxml.jackson.core</groupId>
+ <artifactId>jackson-databind</artifactId>
+ </dependency>
+ <dependency>
+ <groupId>org.powermock</groupId>
+ <artifactId>powermock-module-junit4</artifactId>
+ <version>1.7.1</version>
+ <scope>test</scope>
+ </dependency>
+
+ <dependency>
+ <groupId>org.powermock</groupId>
+ <artifactId>powermock-api-mockito</artifactId>
+ <version>1.7.1</version>
+ <scope>test</scope>
+ </dependency>
+ <dependency>
+ <groupId>javax.ws.rs</groupId>
+ <artifactId>jsr311-api</artifactId>
+ <version>1.1.1</version>
+ </dependency>
+ <dependency>
+ <groupId>org.apache.cxf</groupId>
+ <artifactId>cxf-rt-frontend-jaxws</artifactId>
+ <version>${cxf.version}</version>
+ </dependency>
+ <dependency>
+ <groupId>org.apache.cxf</groupId>
+ <artifactId>cxf-rt-transports-http</artifactId>
+ <version>${cxf.version}</version>
+ </dependency>
+ <dependency>
+ <groupId>org.apache.cxf</groupId>
+ <artifactId>cxf-rt-frontend-jaxrs</artifactId>
+ <version>${cxf.version}</version>
+ </dependency>
+ <dependency>
+ <groupId>org.apache.cxf</groupId>
+ <artifactId>cxf-tools-java2ws</artifactId>
+ <version>${cxf.version}</version>
+ </dependency>
+ <dependency>
+ <groupId>com.google.code.gson</groupId>
+ <artifactId>gson</artifactId>
+ </dependency>
+ <dependency>
+ <groupId>mysql</groupId>
+ <artifactId>mysql-connector-java</artifactId>
+ </dependency>
+ <!-- https://mvnrepository.com/artifact/org.postgresql/postgresql -->
+ <dependency>
+ <groupId>org.postgresql</groupId>
+ <artifactId>postgresql</artifactId>
+ </dependency>
+ <dependency>
+ <groupId>io.jsonwebtoken</groupId>
+ <artifactId>jjwt</artifactId>
+ <version>0.6.0</version>
+ </dependency>
+ <!-- https://mvnrepository.com/artifact/org.apache.commons/commons-dbcp2 -->
+ <dependency>
+ <groupId>org.apache.commons</groupId>
+ <artifactId>commons-dbcp2</artifactId>
+ <version>2.9.0</version>
+ </dependency>
+
+ <dependency>
+ <groupId>javax.servlet</groupId>
+ <artifactId>servlet-api</artifactId>
+ <version>2.3</version>
+ <scope>provided</scope>
+ </dependency>
+ <dependency>
+ <groupId>org.projectlombok</groupId>
+ <artifactId>lombok</artifactId>
+ <optional>true</optional>
+ </dependency>
+ <dependency>
+ <groupId>org.apache.commons</groupId>
+ <artifactId>commons-lang3</artifactId>
+ <version>3.7</version>
+ </dependency>
+ <!-- https://mvnrepository.com/artifact/com.google.api-client/google-api-client -->
+ <dependency>
+ <groupId>com.google.api-client</groupId>
+ <artifactId>google-api-client</artifactId>
+ <version>1.22.0</version>
+ </dependency>
+
+ <!-- https://mvnrepository.com/artifact/org.quartz-scheduler/quartz -->
+ <dependency>
+ <groupId>org.quartz-scheduler</groupId>
+ <artifactId>quartz</artifactId>
+ <version>2.1.5</version>
+ </dependency>
+
+ <!-- https://mvnrepository.com/artifact/com.taskadapter/redmine-java-api -->
+ <dependency>
+ <groupId>com.taskadapter</groupId>
+ <artifactId>redmine-java-api</artifactId>
+ <version>3.0.0</version>
+ </dependency>
+ <dependency>
+ <groupId>org.elasticsearch</groupId>
+ <artifactId>elasticsearch</artifactId>
+ <version>6.0.0</version>
+ </dependency>
+ <dependency>
+ <groupId>org.elasticsearch.client</groupId>
+ <artifactId>elasticsearch-rest-high-level-client</artifactId>
+ <version>6.2.4</version>
+ </dependency>
+ <dependency>
+ <groupId>org.scala-lang</groupId>
+ <artifactId>scala-library</artifactId>
+ <version>2.11.0</version>
+ </dependency>
+ <dependency>
+ <groupId>com.bazaarvoice.jolt</groupId>
+ <artifactId>jolt-core</artifactId>
+ <version>0.0.24</version>
+ </dependency>
+ <dependency>
+ <groupId>com.bazaarvoice.jolt</groupId>
+ <artifactId>json-utils</artifactId>
+ <version>0.0.24</version>
+ </dependency>
+ </dependencies>
+ <build>
+ <plugins>
+ <plugin>
+ <groupId>org.springframework.boot</groupId>
+ <artifactId>spring-boot-maven-plugin</artifactId>
+ <configuration>
+ <executable>true</executable>
+ <addResources>true</addResources>
+ </configuration>
+ <executions>
+ <execution>
+ <goals>
+ <goal>repackage</goal>
+ </goals>
+ </execution>
+ </executions>
+ </plugin>
+
+ <plugin>
+ <groupId>io.fabric8</groupId>
+ <artifactId>docker-maven-plugin</artifactId>
+ <extensions>true</extensions>
+
+ <configuration>
+ <images>
+ <image>
+ <name>springboot-jwt</name>
+ <alias>springboot-jwt</alias>
+ <build>
+ <filter>@</filter>
+ <dockerFileDir>${project.basedir}/src/main/docker</dockerFileDir>
+ <assembly>
+ <descriptorRef>artifact</descriptorRef>
+ </assembly>
+ </build>
+ <run>
+ <namingStrategy>alias</namingStrategy>
+ <ports>
+ <port>${tomcat.port}:8080</port>
+ </ports>
+ <wait>
+ <http>
+ <url>http://${tomcat.ip}:${tomcat.port}/health</url>
+ </http>
+ <time>90000</time>
+ </wait>
+ </run>
+ </image>
+ </images>
+ </configuration>
+
+ </plugin>
+ </plugins>
+ </build>
+
+</project>
\ No newline at end of file
diff --git a/public/emails/add-admin-aurora.vm b/public/emails/add-admin-aurora.vm
new file mode 100644
index 0000000..7690b73
--- /dev/null
+++ b/public/emails/add-admin-aurora.vm
@@ -0,0 +1,318 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+
+ .content-padding {
+ padding: 5px 5px 5px 10px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="http://s3.amazonaws.com/swu-filepicker/SBb2fQPrQ5ezxmqUTgCr_transparent.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- #if ($logo_url) -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ <!-- #end -->
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td valign="top" width="100%" style="background-color: #f7f7f7;text-align:left" class="content-padding">
+ <center>
+ <p><b> Hi $firstName,<br>
+ You are designated as Org Admin for $CompName. You may access Aurora web using <a href="https://aurora-desk.idc.tarento.com/"> this link </a>.<br>
+ Thank you!</b>
+ </center>
+ </td>
+ </tr>
+ </table>
+
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</body>
+</html>
diff --git a/public/emails/add-helpdeskadmin-aurora.vm b/public/emails/add-helpdeskadmin-aurora.vm
new file mode 100644
index 0000000..7a6d95e
--- /dev/null
+++ b/public/emails/add-helpdeskadmin-aurora.vm
@@ -0,0 +1,318 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+
+ .content-padding {
+ padding: 5px 5px 5px 10px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="http://s3.amazonaws.com/swu-filepicker/SBb2fQPrQ5ezxmqUTgCr_transparent.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- #if ($logo_url) -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ <!-- #end -->
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td valign="top" width="100%" style="background-color: #f7f7f7;text-align:left" class="content-padding">
+ <center>
+ <p><b> Hi $firstName,<br>
+ You are designated as Helpdesk Admin for $HelpdeskName. You may access Aurora web using <a href="https://aurora-desk.idc.tarento.com/"> this link </a>.<br>
+ Thank you!</b>
+ </center>
+ </td>
+ </tr>
+ </table>
+
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</body>
+</html>
diff --git a/public/emails/copied-to-ticket-aurora.vm b/public/emails/copied-to-ticket-aurora.vm
new file mode 100644
index 0000000..b68bbd5
--- /dev/null
+++ b/public/emails/copied-to-ticket-aurora.vm
@@ -0,0 +1,331 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+ .content-padding {
+ padding: 20px 0 5px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="http://s3.amazonaws.com/swu-filepicker/SBb2fQPrQ5ezxmqUTgCr_transparent.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- <table cellpadding="0" cellspacing="0" width="600" class="w320">
+ <tr>
+ #if ($logo_url) -->
+ <!-- <td class="pull-left mobile-header-padding-left" style="vertical-align: middle;">
+ <a href=""><img height="47" src='$logo_url' alt="logo"></a>
+ </td>
+ #end
+ </tr>
+ </table> -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
+ <center>
+ <p> Hi $firstName,</p>
+ <p>You are copied to ticket <a href="https://aurora-desk.idc.tarento.com/desks/$helpdeskId/tickets/"> $id </a> on helpdesk $HelpdeskName. You may access ticket details using <a href="https://aurora-desk.idc.tarento.com/desks/$helpdeskId/tickets"> this link </a>.</p>
+ <p>Thank you!</p>
+
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7; height: 100px;">
+ <center>
+ <table cellspacing="0" cellpadding="0" width="600" class="w320">
+ <tr>
+ <td style="padding: 25px 0 25px">
+ <strong>Aurora Helpdesk</strong><br />
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</div>
+</body>
+</html>
diff --git a/public/emails/email_template.vm b/public/emails/email_template.vm
new file mode 100644
index 0000000..5770e3b
--- /dev/null
+++ b/public/emails/email_template.vm
@@ -0,0 +1,444 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #ff6f6f;
+ font-weight: bold;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+ .content-padding {
+ padding: 20px 0 30px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .block-rounded {
+ border-radius: 5px;
+ border: 1px solid #e5e5e5;
+ vertical-align: top;
+ }
+
+ .button {
+ padding: 30px 0 0;
+ }
+
+ .info-block {
+ padding: 0 20px;
+ width: 260px;
+ }
+
+ .mini-block-container {
+ padding: 30px 50px;
+ width: 500px;
+ }
+
+ .mini-block {
+ background-color: #ffffff;
+ width: 498px;
+ border: 1px solid #cccccc;
+ border-radius: 5px;
+ padding: 45px 75px;
+ }
+
+ .block-rounded {
+ width: 260px;
+ }
+
+ .info-img {
+ width: 258px;
+ border-radius: 5px 5px 0 0;
+ }
+
+ .force-width-img {
+ width: 480px;
+ height: 1px !important;
+ }
+
+ .force-width-full {
+ width: 600px;
+ height: 1px !important;
+ }
+
+ .user-img img {
+ width: 130px;
+ border-radius: 5px;
+ border: 1px solid #cccccc;
+ }
+
+ .user-img {
+ text-align: center;
+ border-radius: 100px;
+ color: #ff6f6f;
+ font-weight: 700;
+ }
+
+ .user-msg {
+ padding-top: 10px;
+ font-size: 14px;
+ text-align: center;
+ font-style: italic;
+ }
+
+ .mini-img {
+ padding: 5px;
+ width: 140px;
+ }
+
+ .mini-img img {
+ border-radius: 5px;
+ width: 140px;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ .mini-imgs {
+ padding: 10px 0 20px;
+ }
+
+ div.center {
+ display: table;
+ }
+ ul {
+ text-align: left;
+ list-style-type:none;
+ }
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ div.center {
+ margin-right: 1rem;
+ }
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="mobile-block"] {
+ display: block !important;
+ }
+
+ td[class="mini-img"],
+ td[class="mini-img"] img{
+ width: 150px !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="header-md"] {
+ font-size: 18px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 30px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ img[class="force-width-img"],
+ img[class="force-width-full"] {
+ display: none !important;
+ }
+
+ td[class="info-block"] {
+ display: block !important;
+ width: 280px !important;
+ padding-bottom: 40px !important;
+ }
+
+ td[class="info-img"],
+ img[class="info-img"] {
+ width: 278px !important;
+ }
+
+ td[class="mini-block-container"] {
+ padding: 8px 20px !important;
+ width: 280px !important;
+ }
+
+ td[class="mini-block"] {
+ padding: 20px !important;
+ }
+
+ td[class="user-img"] {
+ display: block !important;
+ text-align: center !important;
+ width: 100% !important;
+ padding-bottom: 10px;
+ }
+
+ td[class="user-msg"] {
+ display: block !important;
+ padding-bottom: 20px;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="http://s3.amazonaws.com/swu-filepicker/SBb2fQPrQ5ezxmqUTgCr_transparent.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- #if ($logo_url) -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ <!-- #end -->
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
+ <center>
+ <table cellspacing="0" cellpadding="0" width="600" class="w320">
+ <tr>
+ <td class="header-lg">
+ You've received an invitation!
+ </td>
+ </tr>
+ <tr>
+ </tr>
+ <tr>
+ <td class="mini-block-container">
+ <table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
+ <tr>
+ <td class="mini-block">
+ <table cellpadding="0" cellspacing="0" width="100%">
+ <tr>
+ <td>
+ <table cellspacing="0" cellpadding="0" width="100%">
+
+ <tr>
+ <td class="header-lg">
+ Hi, $firstName <br>
+ $mail_subject
+ </td>
+ </tr>
+ <tr>
+ <td class="user-msg">
+ <div id="wrapper" class="center">
+ <div id="content" class="center">
+ <div id="listDiv" class="center">
+ <ul>
+ <li>Your username is: $username
+ </li>
+ <li>Your password is: $password
+ </li>
+ </ul>
+ </div>
+ </div>
+ </div>
+ </td>
+ </tr>
+ </table>
+ </td>
+ </tr>
+ <tr>
+ <td class="button">
+ <div><!--[if mso]>
+ <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="http://" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
+ <w:anchorlock/>
+ <center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Sign Up</center>
+ </v:roundrect>
+ <![endif]--><a href="#"
+ style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Sign In</a></div>
+ </td>
+ </tr>
+ </table>
+ </td>
+ </tr>
+ </table>
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5;">
+ <center>
+ <table cellpadding="0" cellspacing="0" width="600" class="w320">
+ <tr>
+ <td class="header-md" style="text-align:center;">
+ Welcome aboard!
+ </td>
+ </tr>
+ <tr>
+ <td class="mini-imgs">
+
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7; height: 100px;">
+ <center>
+ <table cellspacing="0" cellpadding="0" width="600" class="w320">
+ <tr>
+ <td style="padding: 25px 0 25px">
+ <strong>Aurora Helpdesk</strong><br />
+ <!-- 1234 Awesome St <br />
+ Wonderland <br /><br /> -->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</body>
+</html>
diff --git a/public/emails/forgot-password.vm b/public/emails/forgot-password.vm
new file mode 100644
index 0000000..584063e
--- /dev/null
+++ b/public/emails/forgot-password.vm
@@ -0,0 +1,330 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+ .content-padding {
+ padding: 20px 0 5px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="http://s3.amazonaws.com/swu-filepicker/SBb2fQPrQ5ezxmqUTgCr_transparent.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- <table cellpadding="0" cellspacing="0" width="600" class="w320">
+ <tr>
+ #if ($logo_url) -->
+ <!-- <td class="pull-left mobile-header-padding-left" style="vertical-align: middle;">
+ <a href=""><img height="47" src='$logo_url' alt="logo"></a>
+ </td>
+ #end
+ </tr>
+ </table> -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
+ <center>
+ <h2>Here is your new password!</h2>
+ <p>Your password is: $password</p>
+ <p>You can change your password from the website <a href="websiteurl">https://aurora-desk.idc.tarento.com/login</a></p>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7; height: 100px;">
+ <center>
+ <table cellspacing="0" cellpadding="0" width="600" class="w320">
+ <tr>
+ <td style="padding: 25px 0 25px">
+ <strong>Aurora Helpdesk</strong><br />
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</div>
+</body>
+</html>
diff --git a/public/emails/new-ticket-createdby-aurora.vm b/public/emails/new-ticket-createdby-aurora.vm
new file mode 100644
index 0000000..8a7c65f
--- /dev/null
+++ b/public/emails/new-ticket-createdby-aurora.vm
@@ -0,0 +1,331 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+ .content-padding {
+ padding: 20px 0 5px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="http://s3.amazonaws.com/swu-filepicker/SBb2fQPrQ5ezxmqUTgCr_transparent.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- <table cellpadding="0" cellspacing="0" width="600" class="w320">
+ <tr>
+ #if ($logo_url) -->
+ <!-- <td class="pull-left mobile-header-padding-left" style="vertical-align: middle;">
+ <a href=""><img height="47" src='$logo_url' alt="logo"></a>
+ </td>
+ #end
+ </tr>
+ </table> -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
+ <center>
+ <p> Hi $firstName,</p>
+ <p>You have added a new ticket <a href="https://aurora-desk.idc.tarento.com/desks/$helpdeskId/tickets/"> $id </a> on helpdesk $HelpdeskName. You may access ticket details using <a href="https://aurora-desk.idc.tarento.com/desks/$helpdeskId/tickets"> this link </a>.</p>
+ <p>Thank you!</p>
+
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7; height: 100px;">
+ <center>
+ <table cellspacing="0" cellpadding="0" width="600" class="w320">
+ <tr>
+ <td style="padding: 25px 0 25px">
+ <strong>Aurora Helpdesk</strong><br />
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</div>
+</body>
+</html>
diff --git a/public/emails/remove-copied-to-ticket-aurora.vm b/public/emails/remove-copied-to-ticket-aurora.vm
new file mode 100644
index 0000000..7c7bb14
--- /dev/null
+++ b/public/emails/remove-copied-to-ticket-aurora.vm
@@ -0,0 +1,333 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+
+ .content-padding {
+ padding: 5px 5px 5px 10px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- #if ($logo_url) -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ <!-- #end -->
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td valign="top" width="100%" style="background-color: #f7f7f7;text-align:left" class="content-padding">
+ <center>
+ <p> Hi $firstName,<br>
+ You are removed from ticket <a href="https://aurora-desk.idc.tarento.com/desks/$helpdeskId/tickets/"> $id </a> on helpdesk $HelpdeskName. You may access ticket details using <a href="https://aurora-desk.idc.tarento.com/desks/$helpdeskId/tickets"> this link </a>.<br>
+ Thank you!
+ </center>
+ </td>
+ </tr>
+ </table>
+
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7; height: 100px;">
+ <center>
+ <table cellspacing="0" cellpadding="0" width="600" class="w320">
+ <tr>
+ <td style="padding: 25px 0 25px">
+ <strong>Aurora Helpdesk</strong><br />
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</body>
+</html>
+
\ No newline at end of file
diff --git a/public/emails/remove_admin.vm b/public/emails/remove_admin.vm
new file mode 100644
index 0000000..df42ce0
--- /dev/null
+++ b/public/emails/remove_admin.vm
@@ -0,0 +1,316 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+ .content-padding {
+ padding: 5px 5px 5px 10px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- #if ($logo_url) -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ <!-- #end -->
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td valign="top" width="100%" style="background-color: #f7f7f7; text-align:left" class="content-padding">
+ <center>
+ <p><b> Hi $firstName, <br>
+ You have been revoked with Organization Admin access for $CompName. Please contact your respective admin for further details.<br>
+ Thank you! </p></b>
+ </center>
+ </td>
+ </tr>
+ </table>
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</body>
+</html>
diff --git a/public/emails/remove_helpdeskadmin.vm b/public/emails/remove_helpdeskadmin.vm
new file mode 100644
index 0000000..d3eadd1
--- /dev/null
+++ b/public/emails/remove_helpdeskadmin.vm
@@ -0,0 +1,316 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+ .content-padding {
+ padding: 5px 5px 5px 10px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- #if ($logo_url) -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ <!-- #end -->
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td valign="top" width="100%" style="background-color: #f7f7f7; text-align:left" class="content-padding">
+ <center>
+ <p><b> Hi $firstName, <br>
+ You have been revoked with Helpdesk Admin access for $HelpdeskName. Please contact your respective admin for further details.<br>
+ Thank you! </p></b>
+ </center>
+ </td>
+ </tr>
+ </table>
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</body>
+</html>
diff --git a/public/emails/ticket-status-update-aurora.vm b/public/emails/ticket-status-update-aurora.vm
new file mode 100644
index 0000000..dee3a3f
--- /dev/null
+++ b/public/emails/ticket-status-update-aurora.vm
@@ -0,0 +1,331 @@
+<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
+<html xmlns="http://www.w3.org/1999/xhtml">
+<head>
+ <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
+ <meta name="viewport" content="width=device-width, initial-scale=1" />
+ <title>Aurora Helpdesk</title>
+
+ <style type="text/css">
+ /* Take care of image borders and formatting, client hacks */
+ img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
+ a img { border: none; }
+ table { border-collapse: collapse !important;}
+ #outlook a { padding:0; }
+ .ReadMsgBody { width: 100%; }
+ .ExternalClass { width: 100%; }
+ .backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
+ table td { border-collapse: collapse; }
+ .ExternalClass * { line-height: 115%; }
+ .container-for-gmail-android { min-width: 600px; }
+
+
+ /* General styling */
+ * {
+ font-family: Helvetica, Arial, sans-serif;
+ }
+
+ body {
+ -webkit-font-smoothing: antialiased;
+ -webkit-text-size-adjust: none;
+ width: 100% !important;
+ margin: 0 !important;
+ height: 100%;
+ color: #676767;
+ }
+
+ td {
+ font-family: Helvetica, Arial, sans-serif;
+ font-size: 14px;
+ color: #777777;
+ text-align: center;
+ line-height: 21px;
+ }
+
+ a {
+ color: #676767;
+ text-decoration: none !important;
+ }
+
+ .pull-left {
+ text-align: left;
+ }
+
+ .pull-right {
+ text-align: right;
+ }
+
+ .header-lg,
+ .header-md,
+ .header-sm {
+ font-size: 32px;
+ font-weight: 700;
+ line-height: normal;
+ padding: 35px 0 0;
+ color: #4d4d4d;
+ }
+
+ .header-md {
+ font-size: 24px;
+ }
+
+ .header-sm {
+ padding: 5px 0;
+ font-size: 18px;
+ line-height: 1.3;
+ }
+
+ .content-padding {
+ padding: 20px 0 5px;
+ }
+
+ .mobile-header-padding-right {
+ width: 290px;
+ text-align: right;
+ padding-left: 10px;
+ }
+
+ .mobile-header-padding-left {
+ width: 290px;
+ text-align: left;
+ padding-left: 10px;
+ }
+
+ .free-text {
+ width: 100% !important;
+ padding: 10px 60px 0px;
+ }
+
+ .button {
+ padding: 30px 0;
+ }
+
+
+ .mini-block {
+ border: 1px solid #e5e5e5;
+ border-radius: 5px;
+ background-color: #ffffff;
+ padding: 12px 15px 15px;
+ text-align: left;
+ width: 253px;
+ }
+
+ .mini-container-left {
+ width: 278px;
+ padding: 10px 0 10px 15px;
+ }
+
+ .mini-container-right {
+ width: 278px;
+ padding: 10px 14px 10px 15px;
+ }
+
+ .product {
+ text-align: left;
+ vertical-align: top;
+ width: 175px;
+ }
+
+ .total-space {
+ padding-bottom: 8px;
+ display: inline-block;
+ }
+
+ .item-table {
+ padding: 50px 20px;
+ width: 560px;
+ }
+
+ .item {
+ width: 300px;
+ }
+
+ .mobile-hide-img {
+ text-align: left;
+ width: 125px;
+ }
+
+ .mobile-hide-img img {
+ border: 1px solid #e6e6e6;
+ border-radius: 4px;
+ }
+
+ .title-dark {
+ text-align: left;
+ border-bottom: 1px solid #cccccc;
+ color: #4d4d4d;
+ font-weight: 700;
+ padding-bottom: 5px;
+ }
+
+ .item-col {
+ padding-top: 20px;
+ text-align: left;
+ vertical-align: top;
+ }
+
+ .force-width-gmail {
+ min-width:600px;
+ height: 0px !important;
+ line-height: 1px !important;
+ font-size: 1px !important;
+ }
+
+ </style>
+
+ <style type="text/css" media="screen">
+ @import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
+ </style>
+
+ <style type="text/css" media="screen">
+ @media screen {
+ /* Thanks Outlook 2013! */
+ * {
+ font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
+ }
+ }
+ </style>
+
+ <style type="text/css" media="only screen and (max-width: 480px)">
+ /* Mobile styles */
+ @media only screen and (max-width: 480px) {
+
+ table[class*="container-for-gmail-android"] {
+ min-width: 290px !important;
+ width: 100% !important;
+ }
+
+ img[class="force-width-gmail"] {
+ display: none !important;
+ width: 0 !important;
+ height: 0 !important;
+ }
+
+ table[class="w320"] {
+ width: 320px !important;
+ }
+
+
+ td[class*="mobile-header-padding-left"] {
+ width: 160px !important;
+ padding-left: 0 !important;
+ }
+
+ td[class*="mobile-header-padding-right"] {
+ width: 160px !important;
+ padding-right: 0 !important;
+ }
+
+ td[class="header-lg"] {
+ font-size: 24px !important;
+ padding-bottom: 5px !important;
+ }
+
+ td[class="content-padding"] {
+ padding: 5px 0 5px !important;
+ }
+
+ td[class="button"] {
+ padding: 5px 5px 30px !important;
+ }
+
+ td[class*="free-text"] {
+ padding: 10px 18px 30px !important;
+ }
+
+ td[class~="mobile-hide-img"] {
+ display: none !important;
+ height: 0 !important;
+ width: 0 !important;
+ line-height: 0 !important;
+ }
+
+ td[class~="item"] {
+ width: 140px !important;
+ vertical-align: top !important;
+ }
+
+ td[class~="quantity"] {
+ width: 50px !important;
+ }
+
+ td[class~="price"] {
+ width: 90px !important;
+ }
+
+ td[class="item-table"] {
+ padding: 30px 20px !important;
+ }
+
+ td[class="mini-container-left"],
+ td[class="mini-container-right"] {
+ padding: 0 15px 15px !important;
+ display: block !important;
+ width: 290px !important;
+ }
+ }
+ </style>
+</head>
+
+<body bgcolor="#f7f7f7">
+<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
+ <tr>
+ <td align="left" valign="top" width="100%" style="background:repeat-x url(http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg) #ffffff;">
+ <center>
+ <img src="http://s3.amazonaws.com/swu-filepicker/SBb2fQPrQ5ezxmqUTgCr_transparent.png" class="force-width-gmail">
+ <table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" background="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" style="background-color:transparent">
+ <tr>
+ <td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
+ <!--[if gte mso 9]>
+ <v:rect xmlns:v="urn:schemas-microsoft-com:vml" fill="true" stroke="false" style="mso-width-percent:1000;height:80px; v-text-anchor:middle;">
+ <v:fill type="tile" src="http://s3.amazonaws.com/swu-filepicker/4E687TRe69Ld95IDWyEg_bg_top_02.jpg" color="#ffffff" />
+ <v:textbox inset="0,0,0,0">
+ <![endif]-->
+ <center>
+ <!-- <table cellpadding="0" cellspacing="0" width="600" class="w320">
+ <tr>
+ #if ($logo_url) -->
+ <!-- <td class="pull-left mobile-header-padding-left" style="vertical-align: middle;">
+ <a href=""><img height="47" src='$logo_url' alt="logo"></a>
+ </td>
+ #end
+ </tr>
+ </table> -->
+ <a href="https://aurora-desk.idc.tarento.com/"><img width="50" height="60" src="https://aurora-desk-dev.s3.ap-south-1.amazonaws.com/aurora.png" alt="logo"></a>
+ </center>
+ <!--[if gte mso 9]>
+ </v:textbox>
+ </v:rect>
+ <![endif]-->
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
+ <center>
+ <p> Hi $firstName,</p>
+ <p>Status of your ticket <a href="https://aurora-desk.idc.tarento.com/desks/$HelpdeskId/tickets/"> $id </a> on helpdesk $helpdeskName is changed from $oldStatus to $newStatus. You may access ticket details using <a href="https://aurora-desk.idc.tarento.com/desks/$helpdeskId/tickets"> this link </a>.</p>
+ <p>Thank you!</p>
+
+ </center>
+ </td>
+ </tr>
+ <tr>
+ <td align="center" valign="top" width="100%" style="background-color: #f7f7f7; height: 100px;">
+ <center>
+ <table cellspacing="0" cellpadding="0" width="600" class="w320">
+ <tr>
+ <td style="padding: 25px 0 25px">
+ <strong>Aurora Helpdesk</strong><br />
+ </td>
+ </tr>
+ </table>
+ </center>
+ </td>
+ </tr>
+</table>
+</div>
+</body>
+</html>
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diff --git a/src/main/java/org/upsmf/grievance/Application.java b/src/main/java/org/upsmf/grievance/Application.java
new file mode 100644
index 0000000..1d4700e
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/Application.java
@@ -0,0 +1,67 @@
+package org.upsmf.grievance;
+
+import org.springframework.boot.SpringApplication;
+import org.springframework.boot.autoconfigure.SpringBootApplication;
+import org.springframework.boot.autoconfigure.jdbc.DataSourceAutoConfiguration;
+import org.springframework.context.annotation.Bean;
+import org.springframework.context.annotation.ComponentScan;
+import org.springframework.data.jpa.repository.config.EnableJpaRepositories;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.datasource.DriverManagerDataSource;
+import org.springframework.security.crypto.bcrypt.BCryptPasswordEncoder;
+import org.springframework.security.oauth2.provider.token.TokenStore;
+import org.springframework.security.oauth2.provider.token.store.InMemoryTokenStore;
+import org.springframework.web.client.RestTemplate;
+import org.springframework.web.servlet.config.annotation.CorsRegistry;
+import org.springframework.web.servlet.config.annotation.WebMvcConfigurer;
+import org.springframework.web.servlet.config.annotation.WebMvcConfigurerAdapter;
+
+import org.upsmf.grievance.config.JwtAuthenticationFilter;
+import org.upsmf.grievance.util.Constants;
+
+import javax.sql.DataSource;
+
+@SpringBootApplication
+public class Application {
+
+ public static void main(String[] args) {
+ SpringApplication.run(Application.class, args);
+ }
+
+ @Bean
+ public WebMvcConfigurer corsConfigurer() {
+ return new WebMvcConfigurerAdapter() {
+ @Override
+ public void addCorsMappings(CorsRegistry registry) {
+ registry.addMapping("/**").allowedMethods(Constants.GET, Constants.POST, Constants.PUT,
+ Constants.DELETE, Constants.OPTIONS).allowedOrigins("*").allowedHeaders("*");
+ }
+ };
+ }
+
+ @Bean
+ public JwtAuthenticationFilter authenticationTokenFilterBean() {
+ return new JwtAuthenticationFilter();
+ }
+
+ @Bean
+ public BCryptPasswordEncoder encoder() {
+ return new BCryptPasswordEncoder();
+ }
+
+ @Bean
+ public RestTemplate restTemplate() {
+ return new RestTemplate();
+ }
+
+ @Bean
+ public TokenStore tokenStore() {
+ return new InMemoryTokenStore();
+ }
+
+ //@Bean
+ /*public JdbcTemplate jdbcTemplate(DataSource dataSource) {
+ return new JdbcTemplate(dataSource);
+ }*/
+
+}
diff --git a/src/main/java/org/upsmf/grievance/config/CORSFilter.java b/src/main/java/org/upsmf/grievance/config/CORSFilter.java
new file mode 100644
index 0000000..4a1b018
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/config/CORSFilter.java
@@ -0,0 +1,46 @@
+package org.upsmf.grievance.config;
+
+import java.io.IOException;
+
+import javax.servlet.Filter;
+import javax.servlet.FilterChain;
+import javax.servlet.FilterConfig;
+import javax.servlet.ServletException;
+import javax.servlet.ServletRequest;
+import javax.servlet.ServletResponse;
+import javax.servlet.http.HttpServletRequest;
+import javax.servlet.http.HttpServletResponse;
+
+import org.springframework.core.annotation.Order;
+import org.springframework.stereotype.Component;
+
+@Component
+@Order(0)
+public class CORSFilter implements Filter {
+
+ @Override
+ public void doFilter(ServletRequest req, ServletResponse res, FilterChain chain)
+ throws IOException, ServletException {
+ HttpServletRequest request = (HttpServletRequest) req;
+ HttpServletResponse response = (HttpServletResponse) res;
+ response.setHeader("Access-Control-Allow-Origin", request.getHeader("Origin"));
+ response.setHeader("Access-Control-Allow-Credentials", "true");
+ response.setHeader("Access-Control-Allow-Methods", "POST, GET, PUT, OPTIONS, DELETE");
+ response.setHeader("Access-Control-Max-Age", "3600");
+ response.setHeader("Access-Control-Allow-Headers",
+ "X-Requested-With, Content-Type, Authorization, Origin, Accept, Access-Control-Request-Method, Access-Control-Request-Headers");
+
+ chain.doFilter(req, res);
+ }
+
+ @Override
+ public void init(FilterConfig filterConfig) {
+
+ }
+
+ @Override
+ public void destroy() {
+
+ }
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/config/JwtAuthenticationEntryPoint.java b/src/main/java/org/upsmf/grievance/config/JwtAuthenticationEntryPoint.java
new file mode 100644
index 0000000..ed1f266
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/config/JwtAuthenticationEntryPoint.java
@@ -0,0 +1,31 @@
+package org.upsmf.grievance.config;
+
+import java.io.IOException;
+import java.io.Serializable;
+
+import javax.servlet.ServletContext;
+import javax.servlet.ServletException;
+import javax.servlet.http.HttpServletResponse;
+
+import org.springframework.security.core.AuthenticationException;
+import org.springframework.security.web.AuthenticationEntryPoint;
+import org.springframework.stereotype.Component;
+
+@Component
+public class JwtAuthenticationEntryPoint implements AuthenticationEntryPoint, Serializable {
+ /**
+ *
+ */
+ private static final long serialVersionUID = 1L;
+
+ @Override
+ public void commence(javax.servlet.http.HttpServletRequest httpServletRequest,
+ HttpServletResponse httpServletResponse, AuthenticationException e) throws IOException, ServletException {
+ ServletContext ctx = httpServletRequest.getServletContext();
+ if (!(Boolean) ctx.getAttribute("WhiteList")) {
+ httpServletResponse.sendError(HttpServletResponse.SC_UNAUTHORIZED, "Unauthorized");
+ }
+
+ }
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/config/JwtAuthenticationFilter.java b/src/main/java/org/upsmf/grievance/config/JwtAuthenticationFilter.java
new file mode 100644
index 0000000..996f7da
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/config/JwtAuthenticationFilter.java
@@ -0,0 +1,152 @@
+package org.upsmf.grievance.config;
+
+import static org.upsmf.grievance.util.Constants.HEADER_STRING;
+import static org.upsmf.grievance.util.Constants.TOKEN_PREFIX;
+
+import java.io.IOException;
+import java.util.Arrays;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import javax.servlet.FilterChain;
+import javax.servlet.ServletContext;
+import javax.servlet.ServletException;
+import javax.servlet.http.HttpServletRequest;
+import javax.servlet.http.HttpServletResponse;
+
+import org.apache.commons.lang3.StringUtils;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.context.annotation.Configuration;
+import org.springframework.core.annotation.Order;
+import org.springframework.security.authentication.UsernamePasswordAuthenticationToken;
+import org.springframework.security.core.authority.SimpleGrantedAuthority;
+import org.springframework.security.core.context.SecurityContextHolder;
+import org.springframework.security.core.userdetails.UserDetails;
+import org.springframework.security.core.userdetails.UsernameNotFoundException;
+import org.springframework.security.web.authentication.WebAuthenticationDetailsSource;
+import org.springframework.stereotype.Component;
+import org.springframework.web.filter.OncePerRequestFilter;
+
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.UserService;
+import org.upsmf.grievance.util.ResponseGenerator;
+import org.upsmf.grievance.util.ResponseMessages;
+
+import io.jsonwebtoken.ExpiredJwtException;
+import io.jsonwebtoken.SignatureException;
+
+public class JwtAuthenticationFilter extends OncePerRequestFilter {
+
+ @Autowired
+ private UserService userService;
+
+ @Autowired
+ private JwtTokenUtil jwtTokenUtil;
+
+ @Value("${urls.whitelist}")
+ private String whitelistUrls;
+
+ @Override
+ protected void doFilterInternal(HttpServletRequest req, HttpServletResponse res, FilterChain chain)
+ throws IOException, ServletException {
+
+
+ List<String> whitelistUrlList = Arrays.asList(whitelistUrls.split(","));
+
+ ServletContext ctx = req.getServletContext();
+ Boolean whiteListed;
+ Boolean authorized = Boolean.FALSE;
+ String username = null;
+ String authToken = null;
+ UserDetails userDetails = null;
+ Map<String, Object> userInfoObectMap = new HashMap<>();
+
+ if (whitelistUrlList.contains(req.getRequestURI())) {
+ whiteListed = Boolean.TRUE;
+ } else {
+ whiteListed = Boolean.FALSE;
+ String header = req.getHeader(HEADER_STRING);
+ if (StringUtils.isBlank(header)) {
+ res.setStatus(HttpServletResponse.SC_UNAUTHORIZED);
+ res.getWriter()
+ .write(ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.UNAUTHORIZED_ACCESS));
+ res.setContentType("application/json");
+ res.getWriter().flush();
+ return;
+ }
+ if (header.startsWith(TOKEN_PREFIX)) {
+ authToken = header.replace(TOKEN_PREFIX, "");
+ username = getUserName(username, authToken);
+ } else {
+ logger.warn("couldn't find bearer string, will ignore the header");
+ }
+ if (username != null && SecurityContextHolder.getContext().getAuthentication() == null) {
+ userInfoObectMap = userService.getUserInfoObjects(username);
+ userDetails = (UserDetails) userInfoObectMap.get("UserDetails");
+ if (jwtTokenUtil.validateToken(authToken, userDetails)) {
+ UsernamePasswordAuthenticationToken authentication = new UsernamePasswordAuthenticationToken(
+ userDetails, null, Arrays.asList(new SimpleGrantedAuthority("ROLE_ADMIN")));
+ authentication.setDetails(new WebAuthenticationDetailsSource().buildDetails(req));
+ logger.info("authenticated user " + username + ", setting security context");
+ SecurityContextHolder.getContext().setAuthentication(authentication);
+ }
+ }
+
+
+ Boolean userTokenAvailable = userService.findUserByToken(authToken);
+ authorized = checkForAuthorization(req, ctx, authorized, userDetails, userInfoObectMap, userTokenAvailable);
+ }
+
+ if (!authorized && !whiteListed) {
+ res.setStatus(HttpServletResponse.SC_FORBIDDEN);
+ res.getWriter()
+ .write(ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.INVALID_ACCESS_ROLE));
+ res.setContentType("application/json");
+ res.getWriter().flush();
+ return;
+ }
+
+ chain.doFilter(req, res);
+ }
+
+ public String getUserName(String username, String authToken) {
+ try {
+ username = jwtTokenUtil.getUsernameFromToken(authToken);
+ } catch (IllegalArgumentException e) {
+ logger.error("an error occured during getting username from token", e);
+ } catch (ExpiredJwtException e) {
+ logger.warn("the token is expired and not valid anymore", e);
+ } catch (SignatureException e) {
+ logger.error("Authentication Failed. Username or Password not valid.");
+ }
+ return username;
+ }
+
+ public Boolean checkForAuthorization(HttpServletRequest req, ServletContext ctx, Boolean authorized,
+ UserDetails userDetails, Map<String, Object> userInfoObectMap, Boolean userTokenAvailable) {
+ if (userTokenAvailable) {
+ try {
+ if (userDetails != null) {
+ User user = (User) userInfoObectMap.get("User");
+ req.setAttribute("UserInfo", user);
+ ctx.setAttribute("UserInfo", user);
+ List<Long> roleIds = MasterDataManager.getRoleIdsForUserId(user.getId());
+ for (Long roleId : roleIds) {
+ List<String> actionUrlList = MasterDataManager.getActionUrlsForRoleId(roleId);
+ if (actionUrlList.contains(req.getRequestURI())) {
+ ctx.setAttribute("Authorized", Boolean.TRUE);
+ authorized = Boolean.TRUE;
+ break;
+ }
+ }
+ }
+ } catch (UsernameNotFoundException e) {
+ e.getMessage();
+ }
+ }
+ return authorized;
+ }
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/config/JwtTokenUtil.java b/src/main/java/org/upsmf/grievance/config/JwtTokenUtil.java
new file mode 100644
index 0000000..9c3e546
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/config/JwtTokenUtil.java
@@ -0,0 +1,109 @@
+package org.upsmf.grievance.config;
+
+import static org.upsmf.grievance.util.Constants.ACCESS_TOKEN_VALIDITY_SECONDS;
+import static org.upsmf.grievance.util.Constants.JWT_GRANTED_AUTHORITY;
+import static org.upsmf.grievance.util.Constants.JWT_ISSUER;
+import static org.upsmf.grievance.util.Constants.SIGNING_KEY;
+
+import java.io.Serializable;
+import java.util.Arrays;
+import java.util.Date;
+import java.util.function.Function;
+
+import org.springframework.security.core.authority.SimpleGrantedAuthority;
+import org.springframework.security.core.userdetails.UserDetails;
+import org.springframework.stereotype.Component;
+
+import com.fasterxml.jackson.databind.DeserializationFeature;
+import com.fasterxml.jackson.databind.ObjectMapper;
+import org.upsmf.grievance.dto.UserDto;
+
+import io.jsonwebtoken.Claims;
+import io.jsonwebtoken.Jwts;
+import io.jsonwebtoken.SignatureAlgorithm;
+
+@Component
+public class JwtTokenUtil implements Serializable {
+
+ /**
+ *
+ */
+ private static final long serialVersionUID = 1L;
+ public static final String CLAIMS_KEY = "scopes";
+ public static final String USER_REF = "userReference";
+ public static final String ORG_REF = "orgReference";
+
+ public String getUsernameFromToken(String token) {
+ return getClaimFromToken(token, Claims::getSubject);
+ }
+
+ public Long getUserIdFromToken(String token) {
+ final ObjectMapper mapper = new ObjectMapper().configure(DeserializationFeature.FAIL_ON_UNKNOWN_PROPERTIES,
+ false);
+ MyCustomJwtClaims customClaims = null;
+ try {
+ customClaims = mapper.convertValue(getAllClaimsFromToken(token), MyCustomJwtClaims.class);
+ } catch (Exception e) {
+ e.getMessage();
+ }
+ if (customClaims != null && customClaims.getUserReference() != null) {
+ return customClaims.getUserReference();
+ }
+ return null;
+ }
+
+ public Long getOrgIdFromToken(String token) {
+ final ObjectMapper mapper = new ObjectMapper().configure(DeserializationFeature.FAIL_ON_UNKNOWN_PROPERTIES,
+ false);
+ MyCustomJwtClaims customClaims = null;
+ try {
+ customClaims = mapper.convertValue(getAllClaimsFromToken(token), MyCustomJwtClaims.class);
+ } catch (Exception e) {
+ e.getMessage();
+ }
+ if (customClaims != null && customClaims.getOrgReference() != null) {
+ return customClaims.getOrgReference();
+ }
+ return null;
+ }
+
+ public Date getExpirationDateFromToken(String token) {
+ return getClaimFromToken(token, Claims::getExpiration);
+ }
+
+ public <T> T getClaimFromToken(String token, Function<Claims, T> claimsResolver) {
+ final Claims claims = getAllClaimsFromToken(token);
+ return claimsResolver.apply(claims);
+ }
+
+ private Claims getAllClaimsFromToken(String token) {
+ return Jwts.parser().setSigningKey(SIGNING_KEY).parseClaimsJws(token).getBody();
+ }
+
+ private Boolean isTokenExpired(String token) {
+ final Date expiration = getExpirationDateFromToken(token);
+ return expiration.before(new Date());
+ }
+
+ public String generateToken(UserDto user) {
+ return doGenerateToken(user.getUsername(), user.getId(), user.getOrgId());
+ }
+
+ private String doGenerateToken(String subject, Long userId, Long orgId) {
+
+ Claims claims = Jwts.claims().setSubject(subject);
+ claims.put(CLAIMS_KEY, Arrays.asList(new SimpleGrantedAuthority(JWT_GRANTED_AUTHORITY)));
+ claims.put(USER_REF, userId);
+ claims.put(ORG_REF, orgId);
+
+ return Jwts.builder().setClaims(claims).setIssuer(JWT_ISSUER).setIssuedAt(new Date(System.currentTimeMillis()))
+ .setExpiration(new Date(System.currentTimeMillis() + ACCESS_TOKEN_VALIDITY_SECONDS * 1000))
+ .signWith(SignatureAlgorithm.HS256, SIGNING_KEY).compact();
+ }
+
+ public Boolean validateToken(String token, UserDetails userDetails) {
+ final String username = getUsernameFromToken(token);
+ return (username.equals(userDetails.getUsername()) && !isTokenExpired(token));
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/config/MyCustomJwtClaims.java b/src/main/java/org/upsmf/grievance/config/MyCustomJwtClaims.java
new file mode 100644
index 0000000..4c305b5
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/config/MyCustomJwtClaims.java
@@ -0,0 +1,32 @@
+package org.upsmf.grievance.config;
+
+public class MyCustomJwtClaims {
+ private String sub;
+ private Long userReference;
+ private Long orgReference;
+
+ public String getSub() {
+ return sub;
+ }
+
+ public void setSub(String sub) {
+ this.sub = sub;
+ }
+
+ public Long getUserReference() {
+ return userReference;
+ }
+
+ public void setUserReference(Long userReference) {
+ this.userReference = userReference;
+ }
+
+ public Long getOrgReference() {
+ return orgReference;
+ }
+
+ public void setOrgReference(Long orgReference) {
+ this.orgReference = orgReference;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/config/SwaggerConfig.java b/src/main/java/org/upsmf/grievance/config/SwaggerConfig.java
new file mode 100644
index 0000000..8b4e39c
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/config/SwaggerConfig.java
@@ -0,0 +1 @@
+package org.upsmf.grievance.config;
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/config/WebSecurityConfig.java b/src/main/java/org/upsmf/grievance/config/WebSecurityConfig.java
new file mode 100644
index 0000000..c74d33c
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/config/WebSecurityConfig.java
@@ -0,0 +1,63 @@
+package org.upsmf.grievance.config;
+
+import javax.annotation.Resource;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.context.annotation.Bean;
+import org.springframework.context.annotation.Configuration;
+import org.springframework.security.authentication.AuthenticationManager;
+import org.springframework.security.config.annotation.authentication.builders.AuthenticationManagerBuilder;
+import org.springframework.security.config.annotation.method.configuration.EnableGlobalMethodSecurity;
+import org.springframework.security.config.annotation.web.builders.HttpSecurity;
+import org.springframework.security.config.annotation.web.configuration.EnableWebSecurity;
+import org.springframework.security.config.annotation.web.configuration.WebSecurityConfigurerAdapter;
+import org.springframework.security.config.http.SessionCreationPolicy;
+import org.springframework.security.core.userdetails.UserDetailsService;
+import org.springframework.security.crypto.bcrypt.BCryptPasswordEncoder;
+import org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter;
+
+@Configuration
+@EnableWebSecurity
+@EnableGlobalMethodSecurity(prePostEnabled = true)
+public class WebSecurityConfig extends WebSecurityConfigurerAdapter {
+
+ @Resource(name = "userService")
+ private UserDetailsService userDetailsService;
+
+ @Autowired
+ private JwtAuthenticationEntryPoint unauthorizedHandler;
+
+ @Value("${urls.whitelist}")
+ private String whiteListUrls;
+
+ @Override
+ @Bean
+ public AuthenticationManager authenticationManagerBean() throws Exception {
+ return super.authenticationManagerBean();
+ }
+
+ @Autowired
+ public void globalUserDetails(AuthenticationManagerBuilder auth) throws Exception {
+ auth.userDetailsService(userDetailsService).passwordEncoder(encoder());
+ }
+
+ @Bean
+ public JwtAuthenticationFilter authenticationTokenFilterBean() {
+ return new JwtAuthenticationFilter();
+ }
+
+ @Override
+ protected void configure(HttpSecurity http) throws Exception {
+ http.cors().and().csrf().disable().authorizeRequests().antMatchers("/**").permitAll().anyRequest()
+ .authenticated().and().exceptionHandling().authenticationEntryPoint(unauthorizedHandler).and()
+ .sessionManagement().sessionCreationPolicy(SessionCreationPolicy.STATELESS);
+ http.addFilterBefore(authenticationTokenFilterBean(), UsernamePasswordAuthenticationFilter.class);
+ }
+
+ @Bean
+ public BCryptPasswordEncoder encoder() {
+ return new BCryptPasswordEncoder();
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/constants/RequestContextConstants.java b/src/main/java/org/upsmf/grievance/constants/RequestContextConstants.java
new file mode 100644
index 0000000..55d5dc5
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/constants/RequestContextConstants.java
@@ -0,0 +1,25 @@
+package org.upsmf.grievance.constants;
+
+public class RequestContextConstants {
+ public static final String AUTH_BOOLEAN_FLAG_NAME = "shouldDoAuth";
+ public static final String AUTH_TOKEN_KEY = "authToken";
+ public static final String ERROR_MESSAGE_KEY = "error.message";
+ public static final String ERROR_CODE_KEY = "error.status_code";
+ public static final String GET = "GET";
+ public static final String POST = "POST";
+ public static final String FILESTORE_REGEX = "^/filestore/.*";
+ public static final String REQUEST_INFO_FIELD_NAME_PASCAL_CASE = "RequestInfo";
+ public static final String REQUEST_INFO_FIELD_NAME_CAMEL_CASE = "requestInfo";
+ public static final String USER_INFO_FIELD_NAME = "userInfo";
+ public static final String USER_INFO_KEY = "USER_INFO";
+ public static final String CORRELATION_ID_FIELD_NAME = "correlationId";
+ public static final String CORRELATION_ID_HEADER_NAME = "x-correlation-id";
+ public static final String CORRELATION_ID_KEY = "CORRELATION_ID";
+ public static final String RBAC_BOOLEAN_FLAG_NAME = "shouldDoRbac";
+ public static final String SKIP_RBAC = "RBAC check skipped";
+ public static final String RBAC_AVAILABLE = "RbacAvailable";
+
+ private RequestContextConstants() {
+ super();
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/constants/package-info.java b/src/main/java/org/upsmf/grievance/constants/package-info.java
new file mode 100644
index 0000000..524b989
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/constants/package-info.java
@@ -0,0 +1,8 @@
+/**
+ *
+ */
+/**
+ * @author Juhi Agarwal
+ *
+ */
+package org.upsmf.grievance.constants;
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/controller/ApplicationController.java b/src/main/java/org/upsmf/grievance/controller/ApplicationController.java
new file mode 100644
index 0000000..76f633e
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/ApplicationController.java
@@ -0,0 +1,132 @@
+package org.upsmf.grievance.controller;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.apache.commons.lang3.StringUtils;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.validation.BindingResult;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.ApplicationService;
+import org.upsmf.grievance.util.PathRoutes;
+import org.upsmf.grievance.util.ResponseGenerator;
+import org.upsmf.grievance.util.ResponseMessages;
+
+@RestController
+@RequestMapping(PathRoutes.APPS_ACTIONS_URL)
+public class ApplicationController {
+
+ private static final String KEYWORD = "keyword";
+ private static final String ID = "id";
+ private static final String ORG_ID = "orgId";
+ private static final String USER_INFO = "UserInfo";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(ApplicationController.class);
+
+ @Autowired
+ private ApplicationService applicationService;
+
+ @PostMapping(value = PathRoutes.AppsRoutes.CREATE_APP)
+ public String createUpdateApp(@RequestAttribute(value = USER_INFO) User user, @RequestBody App app,
+ BindingResult result) throws JsonProcessingException {
+ if (result.hasErrors()) {
+ return ResponseGenerator.failureResponse(HttpStatus.UNPROCESSABLE_ENTITY.toString());
+ }
+
+ if (app != null) {
+ if (StringUtils.isBlank(app.getName())) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_NAME_UNAVAILABLE);
+ }
+ } else {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_DETAILS_UNAVAILABLE);
+ }
+ user.setOrgId(app.getOrgId());
+ App savedApp = applicationService.createApp(app, user);
+ if (savedApp != null) {
+ List<Object> savedApps = new ArrayList<>();
+ savedApps.add(savedApp);
+ MasterDataManager.getAppObjectFromAppName();
+ return ResponseGenerator.successResponse(savedApps);
+ } else {
+ return ResponseGenerator.failureResponse(HttpStatus.SERVICE_UNAVAILABLE.toString());
+ }
+ }
+
+ /**
+ * This method will return List of applications
+ *
+ * @param id
+ * Long
+ * @param keyword
+ * @param user
+ * User
+ * @return String
+ * @throws JsonProcessingException
+ */
+ @GetMapping(value = PathRoutes.AppsRoutes.GET_APP)
+ public String getApp(@RequestParam(value = ID, required = false) Long id,
+ @RequestParam(value = KEYWORD, required = false) String keyword,
+ @RequestParam(value = ORG_ID, required = false) Long orgId, @RequestAttribute(value = USER_INFO) User user)
+ throws JsonProcessingException {
+ if (orgId != null) {
+ user.setOrgId(orgId);
+ } else {
+ user.setOrgId(null);
+ }
+ return ResponseGenerator.successResponse(applicationService.getApp(id, "", user));
+ }
+
+ @GetMapping(value = PathRoutes.AppsRoutes.GET_APP_BY_ORG_ID)
+ public String getAppByOrgId(@RequestParam(value = ORG_ID, required = false) Long orgId)
+ throws JsonProcessingException {
+ return ResponseGenerator.successResponse(applicationService.getApp(orgId));
+ }
+
+ /**
+ * This method will map an application to a helpdesk
+ *
+ * @param statusIdMap
+ * StatusIdMap
+ * @return String
+ * @throws JsonProcessingException
+ */
+ @PostMapping(PathRoutes.AppsRoutes.MAP_APP_TO_HELPDESK)
+ public String mapAppsToHelpdesk(@RequestBody StatusIdMap statusIdMap) throws JsonProcessingException {
+
+ boolean response = applicationService.mapAppsToHelpdesk(statusIdMap);
+
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+
+ return ResponseGenerator.failureResponse();
+ }
+
+ /**
+ * This API will get the Master Data which has been maintained for the Service
+ * Request types available in the application
+ *
+ * @param user
+ * @return
+ * @throws JsonProcessingException
+ */
+ @GetMapping(value = PathRoutes.AppsRoutes.GET_SERVICE_REQUEST)
+ public String getServiceRequests(@RequestAttribute(value = USER_INFO) User user) throws JsonProcessingException {
+ return ResponseGenerator.successResponse(applicationService.getServiceRequests());
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/controller/ControllerRequestValidator.java b/src/main/java/org/upsmf/grievance/controller/ControllerRequestValidator.java
new file mode 100644
index 0000000..96dc047
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/ControllerRequestValidator.java
@@ -0,0 +1,149 @@
+
+package org.upsmf.grievance.controller;
+
+import java.util.List;
+
+import org.upsmf.grievance.dto.ChangePasswordDto;
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.HelpdeskTypeDto;
+import org.upsmf.grievance.dto.UserDto;
+import org.upsmf.grievance.exceptions.RequestDataMissingException;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.ProjectUtil;
+
+/**
+ * @author Juhi This class will validate controller request.
+ */
+public class ControllerRequestValidator {
+ /**
+ * This method will parse user registration data.
+ *
+ * @param user
+ * UserDto
+ * @return boolean
+ * @throws RequestDataMissingException
+ */
+ public static boolean validateRegistrationData(User user) {
+ boolean response = true;
+ if (ProjectUtil.isStringNullOrEmpty(user.getUsername())) {
+ throw new RequestDataMissingException(Constants.USER_NAME_MISSING);
+ } else if (ProjectUtil.isStringNullOrEmpty(user.getName())) {
+ throw new RequestDataMissingException(Constants.PHONE_NUMBER_MISSING);
+ }
+ return response;
+ }
+
+ /**
+ * This method will validate change password data
+ *
+ * @param passwordDto
+ * ChangePasswordDto
+ * @return boolean
+ * @throws RequestDataMissingException
+ */
+ public static boolean changePassword(ChangePasswordDto passwordDto) {
+ boolean response = true;
+ if (ProjectUtil.isStringNullOrEmpty(passwordDto.getOldPass())) {
+ throw new RequestDataMissingException(Constants.PSWRD_MISSING);
+ } else if (ProjectUtil.isStringNullOrEmpty(passwordDto.getNewPass())) {
+ throw new RequestDataMissingException(Constants.PSWRD_MISSING);
+ } else if (!passwordDto.getNewPass().equals(passwordDto.getConfirmNewPass())) {
+ throw new RequestDataMissingException(Constants.PSWRD_MISMATCH);
+ } else if (passwordDto.getNewPass().equals(passwordDto.getOldPass())) {
+ throw new RequestDataMissingException(Constants.PSWRD_SAME);
+ }
+ return response;
+ }
+
+ /**
+ * This method will validate incoming login request data
+ *
+ * @param userDto
+ * ChangePasswordDto
+ * @return boolean
+ * @throws RequestDataMissingException
+ */
+ public static boolean login(UserDto userDto) {
+ boolean response = true;
+ if (ProjectUtil.isStringNullOrEmpty(userDto.getUsername())) {
+ throw new RequestDataMissingException(Constants.USER_NAME_MISSING);
+ } else if (ProjectUtil.isStringNullOrEmpty(userDto.getPassword())) {
+ throw new RequestDataMissingException(Constants.PSWRD_MISSING);
+ }
+ return response;
+ }
+
+ public static boolean forgotPassword(UserDto userDto) {
+ boolean response = true;
+ if (ProjectUtil.isStringNullOrEmpty(userDto.getUsername())) {
+ throw new RequestDataMissingException(Constants.USER_NAME_MISSING);
+ }
+ return response;
+ }
+
+ /**
+ * This method validates the user id.
+ *
+ * @param userDto
+ * UserDto
+ * @return UserDto
+ * @throws RequestDataMissingException
+ */
+ public static UserDto validateInputId(UserDto userDto) {
+ if (userDto.getId() == 0L) {
+ throw new RequestDataMissingException(Constants.USER_NAME_MISSING);
+ }
+ return userDto;
+ }
+
+ /**
+ * This method validates primary details of the user
+ *
+ * @param userDto
+ * UserDto
+ * @return boolean
+ * @throws RequestDataMissingException
+ */
+ public static boolean validateUserPrimaryDetails(UserDto userDto) {
+ boolean response = true;
+ if (userDto.getId() == 0L) {
+ throw new RequestDataMissingException(Constants.ID_MISSING);
+ }
+
+ User user = new User();
+ user.setName(userDto.getName());
+ user.setUsername(userDto.getUsername());
+ validateRegistrationData(user);
+
+ return response;
+ }
+
+ /**
+ * This method validates primary details of the user
+ *
+ * @param userDto
+ * UserDto
+ * @return boolean
+ * @throws RequestDataMissingException
+ */
+ public static boolean validateConfigureHelpdeskData(HelpdeskDto helpdeskDto) {
+ boolean response = true;
+ if (helpdeskDto.getTypes() != null && !helpdeskDto.getTypes().isEmpty()) {
+ List<HelpdeskTypeDto> typeDtoList = helpdeskDto.getTypes();
+ for (HelpdeskTypeDto dto : typeDtoList) {
+ if (dto.getWorkflowStages() == null) {
+ throw new RequestDataMissingException(Constants.HELPDESKTYPE_WITHOUTWORKFLOW);
+ } else if (dto.getWorkflowStages().isEmpty()) {
+ throw new RequestDataMissingException(Constants.HELPDESKTYPE_WORKFLOW_EMPTY);
+ }
+ }
+ }
+ return response;
+ }
+
+ private ControllerRequestValidator() {
+ super();
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/controller/HelpdeskController.java b/src/main/java/org/upsmf/grievance/controller/HelpdeskController.java
new file mode 100644
index 0000000..fabb171
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/HelpdeskController.java
@@ -0,0 +1,170 @@
+package org.upsmf.grievance.controller;
+
+import java.util.ArrayList;
+import java.util.List;
+import java.util.stream.Collectors;
+import java.util.stream.Stream;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.HelpdeskService;
+import org.upsmf.grievance.util.PathRoutes;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.ResponseGenerator;
+import org.upsmf.grievance.util.Sql;
+
+/**
+ * This controller will handle all the helpdesk related API's
+ *
+ * @author nivetha
+ *
+ */
+@RestController
+@RequestMapping(PathRoutes.HELPDESK_URL)
+public class HelpdeskController {
+
+ private static final String ID = "id";
+ private static final String USER_INFO = "UserInfo";
+ private static final String USER_ID = "userId";
+ @Autowired
+ private HelpdeskService helpdeskService;
+
+ /**
+ * This method will add or update helpdesk of an organization
+ *
+ * @param helpdesk
+ * Helpdesk
+ * @param user
+ * User
+ * @return String
+ * @throws JsonProcessingException
+ */
+ @PostMapping(PathRoutes.HelpdeskRoutes.CREATE_UPDATE_HELPDESK)
+ public String createUpdateHelpdesk(@RequestBody HelpdeskDto helpdeskDto,
+ @RequestAttribute(value = USER_INFO) User user) throws JsonProcessingException {
+
+ boolean response = helpdeskService.createUpdateHelpdesk(helpdeskDto, user);
+
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ /**
+ * This method gives all the active helpdesk of an organization
+ *
+ * @param user
+ * User
+ * @return String
+ * @throws JsonProcessingException
+ */
+ @GetMapping(PathRoutes.HelpdeskRoutes.GET_HELPDESK)
+ public String getHelpdesk(@RequestParam(value = "orgId", required = true) Long orgId,
+ @RequestParam(value = USER_ID, required = false) Long userId,
+ @RequestAttribute(value = USER_INFO) User user, @RequestParam(value = ID, required = false) Long id)
+ throws JsonProcessingException {
+ List<HelpdeskDto> helpdesks;
+ List<HelpdeskDto> newHelpdesks = new ArrayList<>();
+ if (id != null && id > 0) {
+ helpdesks = helpdeskService.getHelpdeskById(orgId, id);
+ return ResponseGenerator.successResponse(helpdesks);
+ } else {
+ helpdesks = helpdeskService.getHelpdesk(orgId);
+ }
+ try {
+ if (!ProjectUtil.isObjectNull(userId)) {
+ if (MasterDataManager.getRoleMap().get(MasterDataManager.getUserRoleMap().get(userId)).getName()
+ .equalsIgnoreCase(Sql.Common.SUPER_ADMIN)
+ || MasterDataManager.getRoleMap().get(MasterDataManager.getUserRoleMap().get(userId)).getName()
+ .equalsIgnoreCase(Sql.Common.ORGADMIN)) {
+ return ResponseGenerator.successResponse(helpdesks);
+ } else {
+ return ResponseGenerator.successResponse(checkIfHelpdeskEmpty(user, helpdesks, newHelpdesks));
+ }
+ } else {
+ return ResponseGenerator.successResponse(checkIfHelpdeskEmpty(user, helpdesks, newHelpdesks));
+ }
+ } catch (Exception e) {
+ return ResponseGenerator.failureResponse();
+ }
+ }
+
+ private List<HelpdeskDto> checkIfHelpdeskEmpty(User user, List<HelpdeskDto> helpdesks,
+ List<HelpdeskDto> newHelpdesks) {
+ helpdeskService.getHelpdeskAdminUser(helpdesks);
+ for (int i = 0; i < helpdesks.size(); i++) {
+ HelpdeskDto helpdeskDto = helpdesks.get(i);
+ List<Long> user2 = helpdeskDto.getAdmins().stream().map(User::getId).collect(Collectors.toList());
+ List<Long> user3 = helpdeskDto.getUsers().stream().map(User::getId).collect(Collectors.toList());
+ List<Long> combinedList = Stream.of(user2, user3).flatMap(x -> x.stream()).collect(Collectors.toList());
+ for (Long u : combinedList) {
+ if (u.equals(user.getId()) && !newHelpdesks.contains(helpdeskDto)) {
+ newHelpdesks.add(helpdeskDto);
+ }
+ }
+ }
+ return newHelpdesks;
+ }
+
+ /**
+ * This method sets up the configuration for a helpdesk
+ *
+ * @param user
+ * User
+ * @return String
+ * @throws JsonProcessingException
+ */
+ @PostMapping(PathRoutes.HelpdeskRoutes.CONFIGURE_HELPDESK)
+ public String configureHelpdesk(@RequestBody HelpdeskDto helpdeskDto,
+ @RequestAttribute(value = USER_INFO) User user) throws JsonProcessingException {
+ ControllerRequestValidator.validateConfigureHelpdeskData(helpdeskDto);
+ boolean response = helpdeskService.configureHelpdesk(helpdeskDto, user);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.HelpdeskRoutes.ADD_UPDATE_HELPDESK_ADMINS)
+ public String addUpdateHelpdeskAdmins(@RequestBody Helpdesk helpdesk,
+ @RequestAttribute(value = USER_INFO) User user) throws JsonProcessingException {
+ boolean response = helpdeskService.addUpdateHelpdeskAdmins(helpdesk, user);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @GetMapping(PathRoutes.HelpdeskRoutes.GET_HELPDESK_ADMINS)
+ public String getHelpdeskAdmins(@RequestParam(value = ID, required = true) Long id) throws JsonProcessingException {
+
+ List<Long> admins = helpdeskService.getHelpdeskAdmins(id);
+
+ return ResponseGenerator.successResponse(admins);
+ }
+
+ @GetMapping(PathRoutes.HelpdeskRoutes.GET_PERFORMANCE_WITH_ACCESSCONTROL)
+ public String getPerformanceApiWithAccessControl() throws JsonProcessingException {
+ return ResponseGenerator.successResponse("getPerformanceApiWithAccessControl");
+ }
+
+ @GetMapping(PathRoutes.HelpdeskRoutes.GET_PERFORMANCE_WITHOUT_ACCESSCONTROL)
+ public String getPerformanceApiWithoutAccessControl() throws JsonProcessingException {
+ return ResponseGenerator.successResponse("getPerformanceApiWithoutAccessControl");
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/controller/RoleActionController.java b/src/main/java/org/upsmf/grievance/controller/RoleActionController.java
new file mode 100644
index 0000000..3bbc218
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/RoleActionController.java
@@ -0,0 +1,123 @@
+package org.upsmf.grievance.controller;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.apache.commons.lang3.StringUtils;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.validation.BindingResult;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.RoleActionService;
+import org.upsmf.grievance.util.PathRoutes;
+import org.upsmf.grievance.util.ResponseGenerator;
+import org.upsmf.grievance.util.ResponseMessages;
+
+@RestController
+@RequestMapping(PathRoutes.ROLE_ACTIONS_URL)
+public class RoleActionController {
+
+ private static final String ORG_ID = "orgId";
+ private static final String USER_ID = "userId";
+ private static final String USER_INFO = "UserInfo";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(RoleActionController.class);
+
+ @Autowired
+ private RoleActionService roleActionService;
+
+ @GetMapping(value = PathRoutes.RoleActionRoutes.LIST_ROLES_GET)
+ public String listRoles(@RequestParam(value = ORG_ID, required = true) Long orgId) throws JsonProcessingException {
+ List<Role> data = roleActionService.getAllRoles(orgId);
+ if (data != null) {
+ return ResponseGenerator.successResponse(data);
+ } else {
+ return ResponseGenerator.failureResponse();
+ }
+ }
+
+ @PostMapping(value = PathRoutes.RoleActionRoutes.ADD_ROLE_POST)
+ public String saveRole(@RequestAttribute(value = USER_INFO) User user, @RequestBody Role role, BindingResult result)
+ throws JsonProcessingException {
+ if (result.hasErrors()) {
+ return ResponseGenerator.failureResponse(HttpStatus.UNPROCESSABLE_ENTITY.toString());
+ }
+
+ if (role != null) {
+ if (StringUtils.isBlank(role.getName())) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_NAME_UNAVAILABLE);
+ }
+ } else {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_DETAILS_UNAVAILABLE);
+ }
+ role.setOrgId(user.getOrgId());
+ Role savedRole = roleActionService.saveRole(role);
+ if (savedRole != null) {
+ List<Object> savedRoles = new ArrayList<>();
+ savedRoles.add(savedRole);
+ return ResponseGenerator.successResponse(savedRoles);
+ } else {
+ return ResponseGenerator.failureResponse(HttpStatus.SERVICE_UNAVAILABLE.toString());
+ }
+ }
+
+ @PostMapping(value = PathRoutes.RoleActionRoutes.ROLE_BY_ID_GET)
+ public String getOne(@RequestAttribute(value = USER_INFO) User user, @RequestBody Role role, BindingResult result)
+ throws JsonProcessingException {
+ role.setOrgId(user.getOrgId());
+ String roles = roleActionService.findById(role);
+ if (roles != null) {
+ return ResponseGenerator.successResponse(roles);
+ } else {
+ return ResponseGenerator.failureResponse("Couldn't fetch this role");
+ }
+ }
+
+ @PostMapping(value = PathRoutes.RoleActionRoutes.UPDATE_ROLE_POST)
+ public String update(@RequestAttribute(value = USER_INFO) User user, @RequestBody Role role, BindingResult result)
+ throws JsonProcessingException {
+ if (result.hasErrors()) {
+ return ResponseGenerator.failureResponse(HttpStatus.UNPROCESSABLE_ENTITY.toString());
+ }
+
+ if (role != null) {
+ if (role.getId() == null) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_ID_UNAVAILABLE);
+ }
+ if (StringUtils.isBlank(role.getName())) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_NAME_UNAVAILABLE);
+ }
+ if (role.getId() <= 0) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_ID_INVALID);
+ }
+ role.setOrgId(user.getOrgId());
+ Role savedRole = roleActionService.updateRole(role);
+ if (savedRole != null) {
+ List<Object> savedRoles = new ArrayList<>();
+ savedRoles.add(savedRole);
+ return ResponseGenerator.successResponse(savedRoles);
+ }
+ }
+ return ResponseGenerator.failureResponse(HttpStatus.SERVICE_UNAVAILABLE.toString());
+ }
+
+ @GetMapping(value = PathRoutes.RoleActionRoutes.MDM_CHECK)
+ public String mdmCheck(@RequestAttribute(value = USER_INFO) User user,
+ @RequestParam(value = USER_ID, required = false) Long userId) {
+ return MasterDataManager.getRoleForUser(userId).toString();
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/controller/SuperAdminController.java b/src/main/java/org/upsmf/grievance/controller/SuperAdminController.java
new file mode 100644
index 0000000..a67e799
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/SuperAdminController.java
@@ -0,0 +1,140 @@
+package org.upsmf.grievance.controller;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.CommonDataModel;
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.enums.AuthTypes;
+import org.upsmf.grievance.service.SuperAdminService;
+import org.upsmf.grievance.util.PathRoutes;
+import org.upsmf.grievance.util.ResponseGenerator;
+import org.upsmf.grievance.util.ResponseMessages;
+
+@RestController
+@RequestMapping(PathRoutes.SUPERADMIN_ACTIONS_URL)
+public class SuperAdminController {
+
+ private static final String USER_ID = "userId";
+ private static final String ID = "id";
+ private static final String USER_INFO = "UserInfo";
+ @Autowired
+ private SuperAdminService superAdminService;
+
+ @GetMapping(value = PathRoutes.SuperAdminRoutes.GET_ALL_ORG)
+ public String getAllOrganization(@RequestParam(value = ID, required = false) Long id,
+ @RequestParam(value = USER_ID, required = false) Long userId) throws JsonProcessingException {
+ List<Organization> orgList = new ArrayList<>();
+ if (id != null && id > 0) {
+ Organization response = superAdminService.getOrganizationById(id);
+ orgList.add(response);
+ } else if (userId != null) {
+ List<Organization> response = superAdminService.getOrganizationByUserId(userId);
+ orgList = response;
+ } else {
+ orgList = superAdminService.getAllOrganization();
+ }
+ if (!orgList.isEmpty()) {
+ return ResponseGenerator.successResponse(orgList);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.GETALLORG_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.SuperAdminRoutes.ADD_ORGANIZATION)
+ public String addOrganization(@RequestBody Organization organization) throws JsonProcessingException {
+ Organization response = superAdminService.addOrganization(organization);
+ if (response != null) {
+ MasterDataManager.getAllOrgRoles();
+ MasterDataManager.getUserIdAndUserName();
+ MasterDataManager.getAllOrgUsers();
+ MasterDataManager.getAllUserRoles();
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ADD_ORG_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.SuperAdminRoutes.DELETE_ORGANIZATION)
+ public String deleteOrganization(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody Organization organization) throws JsonProcessingException {
+ organization.setUserId(user.getId());
+ boolean response = superAdminService.deleteOrganization(organization);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.DELETE_ORG_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.SuperAdminRoutes.UPDATE_ORG_BY_ID)
+ public String updateOrganizationById(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody Organization organization) throws JsonProcessingException {
+ organization.setUserId(user.getId());
+ boolean response = superAdminService.updateOrganizationById(organization);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.UPDATE_ORG_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.SuperAdminRoutes.ADD_ADMIN)
+ public String addAdmin(@RequestAttribute(value = USER_INFO) User user, @RequestBody CommonDataModel commonDataModel)
+ throws JsonProcessingException {
+ boolean response = superAdminService.addAdmin(commonDataModel.getUserId());
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.UPDATE_ORG_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.SuperAdminRoutes.REMOVE_ADMIN)
+ public String removeAdmin(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody CommonDataModel commonDataModel) throws JsonProcessingException {
+ boolean response = superAdminService.removeAdmin(commonDataModel.getUserId());
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.UPDATE_ORG_FAILED);
+ }
+
+ /**
+ * This method will map an application to an organization
+ *
+ * @param statusIdMap
+ * StatusIdMap
+ * @return String
+ * @throws JsonProcessingException
+ */
+ @PostMapping(PathRoutes.SuperAdminRoutes.MAP_APPS_TO_ORG)
+ public String mapAppsToOrg(@RequestBody StatusIdMap statusIdMap) throws JsonProcessingException {
+
+ boolean response = superAdminService.mapAppsToOrg(statusIdMap);
+
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+
+ return ResponseGenerator.failureResponse();
+ }
+
+ @GetMapping(value = PathRoutes.SuperAdminRoutes.GET_AUTH_TYPES)
+ public String getAuthTypes() throws JsonProcessingException {
+ final List<CommonDataModel> authTypes = new ArrayList<>();
+ for (final AuthTypes key : AuthTypes.values()) {
+ authTypes.add(new CommonDataModel(key));
+ }
+ return ResponseGenerator.successResponse(authTypes);
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/controller/TagController.java b/src/main/java/org/upsmf/grievance/controller/TagController.java
new file mode 100644
index 0000000..ee6e26e
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/TagController.java
@@ -0,0 +1,79 @@
+package org.upsmf.grievance.controller;
+
+import java.util.List;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import org.upsmf.grievance.dto.TicketTagDto;
+import org.upsmf.grievance.model.Tags;
+import org.upsmf.grievance.model.TicketsTagsList;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.TagService;
+import org.upsmf.grievance.util.PathRoutes;
+import org.upsmf.grievance.util.ResponseGenerator;
+
+@RestController
+@RequestMapping(PathRoutes.TAGS_URL)
+public class TagController {
+
+ private static final String ID = "id";
+ private static final String ORG_ID = "orgId";
+ private static final String USER_INFO = "UserInfo";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(TagController.class);
+
+ @Autowired
+ private TagService tagService;
+
+ @PostMapping(value = PathRoutes.TagRoutes.CREATE_TAG)
+ public String createUpdateTag(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody TicketTagDto ticketTagDto) throws JsonProcessingException {
+ boolean saved = tagService.saveTags(ticketTagDto, user.getId());
+ if (saved) {
+ return ResponseGenerator.successResponse(saved);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @GetMapping(value = PathRoutes.TagRoutes.GET_TAG_BY_ORG_ID)
+ public String getOrgTags(@RequestAttribute(value = USER_INFO) User user,
+ @RequestParam(value = ORG_ID, required = true) Long orgId) throws JsonProcessingException {
+ TicketsTagsList tags = tagService.getAllOrgTags(orgId);
+ if (tags != null) {
+ return ResponseGenerator.successResponse(tags);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @GetMapping(value = PathRoutes.TagRoutes.GET_TAG_BY_HELPDESK_ID)
+ public String getHelpdeskTags(@RequestAttribute(value = USER_INFO) User user,
+ @RequestParam(value = ID, required = true) Long id) throws JsonProcessingException {
+ TicketsTagsList tags = tagService.getHelpdeskTags(id, user.getId());
+ if (tags.getTags() != null) {
+ return ResponseGenerator.successResponse(tags);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @GetMapping(value = PathRoutes.TagRoutes.GET_ALL_TICKET_TAGS)
+ public String getAllTicketTags(@RequestAttribute(value = USER_INFO) User user,
+ @RequestParam(value = ID, required = true) Long id) throws JsonProcessingException {
+ List<Tags> response = tagService.getAllTicketTags(id);
+ if (response != null) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/controller/TicketController.java b/src/main/java/org/upsmf/grievance/controller/TicketController.java
new file mode 100644
index 0000000..ecad792
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/TicketController.java
@@ -0,0 +1,319 @@
+package org.upsmf.grievance.controller;
+
+import java.util.ArrayList;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import org.upsmf.grievance.dao.HelpdeskDao;
+import org.upsmf.grievance.dto.TicketTypeDto;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.Analytics;
+import org.upsmf.grievance.model.CommonDataModel;
+import org.upsmf.grievance.model.TemplateVersion;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.TicketCount;
+import org.upsmf.grievance.model.TicketElastic;
+import org.upsmf.grievance.model.Updates;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.enums.PriorityLevels;
+import org.upsmf.grievance.service.TicketService;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.PathRoutes;
+import org.upsmf.grievance.util.ResponseGenerator;
+
+/**
+ * This controller contains all the ticket related methods
+ *
+ * @author Juhi Agarwal
+ *
+ */
+@RestController
+@RequestMapping(PathRoutes.TICKET_ACTIONS_URL)
+public class TicketController {
+
+ private static final String ID = "id";
+
+ private static final String USER_INFO = "UserInfo";
+
+ @Autowired
+ private TicketService ticketService;
+
+ @Autowired
+ private HelpdeskDao helpdeskDao;
+
+ @PostMapping(PathRoutes.TicketRoutes.ADD_TICKET)
+ public String addTicket(@RequestAttribute(value = USER_INFO) User user, @RequestBody Ticket ticket)
+ throws JsonProcessingException {
+ ticket = ticketService.addTicket(ticket);
+ if (ticket != null) {
+ return ResponseGenerator.successResponse(ticket);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.UPLOAD_ATTACHMENT)
+ public String uploadAttachment(@RequestAttribute(value = USER_INFO) User user,
+ @RequestParam(value = "file", required = false) MultipartFile file, @RequestBody Ticket ticket)
+ throws JsonProcessingException {
+ ticket.setUserId(user.getId());
+ ticket.setOrgId(user.getOrgId());
+ boolean response = ticketService.attachmentUpload(file, ticket);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.UPDATE_TICKET_BASIC)
+ public String updateTicketBasic(@RequestAttribute(value = USER_INFO) User user,
+ @RequestParam(value = "file", required = false) MultipartFile file, @RequestBody Ticket ticket)
+ throws JsonProcessingException {
+ ticket.setOrgId(user.getOrgId());
+ ticket.setUserId(user.getId());
+ boolean response = false;
+ response = ticketService.updateTicketBasic(file, ticket);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.PINNED_TICKET)
+ public String pinTicket(@RequestAttribute(value = USER_INFO) User user, @RequestBody Ticket ticket)
+ throws JsonProcessingException {
+ ticket.setOrgId(user.getOrgId());
+ ticket.setUserId(user.getId());
+ boolean response = false;
+ response = ticketService.pinTicket(ticket);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.UPDATE_TICKET_TYPE)
+ public String updateTicketType(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody TicketTypeDto ticketTypeDto) throws JsonProcessingException {
+ ticketTypeDto.setOrgId(user.getOrgId());
+ boolean response = ticketService.updateTicketType(ticketTypeDto, user.getId());
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.UPDATE_TICKET_STATUS)
+ public String updateTicketStatus(@RequestAttribute(value = USER_INFO) User user, @RequestBody Ticket ticket)
+ throws JsonProcessingException {
+ ticket.setRequestedBy(user.getId());
+ ticket.setOrgId(user.getOrgId());
+ boolean response = ticketService.updateTicketStatus(ticket);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.UPDATE_TICKET_CHECKLIST)
+ public String updateTicketChecklist(@RequestAttribute(value = USER_INFO) User user, @RequestBody Ticket ticket)
+ throws JsonProcessingException {
+ ticket.setOrgId(user.getOrgId());
+ boolean response = ticketService.updateTicketChecklist(ticket);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @GetMapping(PathRoutes.TicketRoutes.GET_ALL_TICKETS)
+ public String getTickets(@RequestAttribute(value = Constants.RequestParams.USER_INFO) User user,
+ @RequestParam(value = Constants.RequestParams.ID, required = false) Long id,
+ @RequestParam(value = Constants.RequestParams.APP_ID, required = false) Long appId)
+ throws JsonProcessingException {
+ if (id != null && id > 0) {
+ Ticket tickets = ticketService.getTicketsById(user, id);
+ return ResponseGenerator.successResponse(tickets);
+ } else if (appId != null && appId > 0) {
+ List<Ticket> tickets = ticketService.getAllTicketsByAppId(appId);
+ return ResponseGenerator.successResponse(tickets);
+ } else {
+ List<Ticket> tickets = ticketService.getAllTicketsByUserId(user.getId());
+ return ResponseGenerator.successResponse(tickets);
+ }
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.GET_ALL_TICKETS)
+ public String getTicketDetailsByHelpdeskId(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody Ticket ticket) throws JsonProcessingException {
+ ticket.setUserId(user.getId());
+ if (ticket.getHelpdeskId() != null && ticket.getHelpdeskId() > 0) {
+ List<TicketElastic> data = ticketService.getTicketDetailsByHelpdeskId(ticket);
+ return ResponseGenerator.successResponse(data);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.GET_TICKET_COUNT_PER_MONTH_PER_USER)
+ public String getTicketsCountPerMonthPerUser(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody Analytics analytics) throws JsonProcessingException {
+ analytics.setUserId(user.getId());
+ if (analytics.getStartDate() != null && analytics.getEndDate() != null && !analytics.getStartDate().isEmpty()
+ && !analytics.getEndDate().isEmpty()) {
+ Map<String, Long> data = ticketService.getTicketsCountPerMonthPerUser(analytics);
+ return ResponseGenerator.successResponse(data);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.GET_FEEDBACK_FROM_AURORA_SDK)
+ public String getFeedBacksFromAuroraSdk(@RequestAttribute(value = USER_INFO) User user)
+ throws JsonProcessingException {
+ List<Ticket> tickets = ticketService.getFeedBacksFromAuroraSdk();
+ if (tickets != null) {
+ return ResponseGenerator.successResponse(tickets);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @GetMapping(PathRoutes.TicketRoutes.GET_ACTIVITY_LOGS)
+ public String getActivityLogsPerTicket(@RequestParam(value = ID, required = true) Long id)
+ throws JsonProcessingException {
+ List<ActivityLog> activityLog = ticketService.getActivityLogsPerTicket(id);
+ if (activityLog != null) {
+ return ResponseGenerator.successResponse(activityLog);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @GetMapping(PathRoutes.TicketRoutes.GET_ACTIVITY_LOGS_PER_USER)
+ public String getActivityLogsPerUser(@RequestAttribute(value = USER_INFO) User user)
+ throws JsonProcessingException {
+ List<ActivityLog> activityLog = ticketService.getActivityLogsPerUser(user.getId());
+ if (activityLog != null) {
+ return ResponseGenerator.successResponse(activityLog);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.ADD_NOTES)
+ public String updateNotesToTicket(@RequestAttribute(value = USER_INFO) User user, @RequestBody Ticket ticket)
+ throws JsonProcessingException {
+ ticket.setRequestedBy(user.getId());
+ boolean response = ticketService.updateNotesToTicket(ticket);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.ADD_UPDATE_UPDATES)
+ public String addUpdateUpdatesToTicket(@RequestAttribute(value = USER_INFO) User user, @RequestBody Updates updates)
+ throws JsonProcessingException {
+ Long id = user.getId();
+ updates.setCreatedBy(id);
+ List<Ticket> ticketList = new ArrayList<>();
+ Ticket ticket = ticketService.getTicketsById(user, updates.getTicketId());
+ List<Long> admins = helpdeskDao.getHelpdeskAdmins(ticket.getHelpdeskId());
+ Boolean admin = false;
+ if (admins.contains(id)) {
+ admin = true;
+ }
+ ticketList.add(ticket);
+ List<Ticket> tickets = ticketService.keepOnlyCreatedAndCopiedToTickets(id, ticketList);
+ if (tickets != null && !tickets.isEmpty() || admin) {
+ boolean response = ticketService.addUpdateUpdatesToTicket(updates);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+ @GetMapping(PathRoutes.TicketRoutes.GET_UPDATES)
+ public String getUpdatesForTicket(@RequestParam(value = ID, required = true) Long id)
+ throws JsonProcessingException {
+ List<Updates> update = ticketService.getUpdatesForTicket(id);
+ if (update != null) {
+ return ResponseGenerator.successResponse(update);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @GetMapping(value = PathRoutes.TicketRoutes.GET_PRIORITY_LEVELS)
+ public String getPriorityLevels(@RequestAttribute(value = USER_INFO) User user) throws JsonProcessingException {
+ final List<CommonDataModel> priorityList = new ArrayList<>();
+ for (final PriorityLevels key : PriorityLevels.values()) {
+ priorityList.add(new CommonDataModel(key));
+ }
+ return ResponseGenerator.successResponse(priorityList);
+ }
+
+ @GetMapping(value = PathRoutes.TicketRoutes.GET_TEMPLATES_VERSION)
+ public String getTemplatesVersion(@RequestAttribute(value = USER_INFO, required = false) User user)
+ throws JsonProcessingException {
+ Long version = ticketService.getTemplatesVersion();
+ TemplateVersion templateVersion = new TemplateVersion();
+ templateVersion.setTemplates(null);
+ templateVersion.setVersion(version);
+ return ResponseGenerator.successResponse(templateVersion);
+ }
+
+ @GetMapping(value = PathRoutes.TicketRoutes.GET_TEMPLATES)
+ public String getTemplates(@RequestAttribute(value = USER_INFO, required = false) User user)
+ throws JsonProcessingException {
+ TemplateVersion templateVersion = ticketService.getTemplates();
+ return ResponseGenerator.successResponse(templateVersion);
+ }
+
+ @GetMapping(value = PathRoutes.TicketRoutes.GET_NO_OF_TICKETS)
+ public String getNoOfTicketsPerUser(@RequestAttribute(value = USER_INFO, required = false) User user)
+ throws JsonProcessingException {
+ TicketCount tc = ticketService.getNoOfTickets(user.getId());
+ return ResponseGenerator.successResponse(tc);
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.CONFIGURE_TEMPLATE)
+ public String configureTemplates(@RequestBody TemplateVersion templateVersion,
+ @RequestAttribute(value = USER_INFO) User user) throws JsonProcessingException {
+ boolean response = ticketService.configureTemplates(templateVersion);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+ }
+
+ @PostMapping(PathRoutes.TicketRoutes.SEND_REPLY_TO_REVIEWS)
+ public String sendRepliesToReviews(@RequestAttribute(value = USER_INFO) User user, @RequestBody Updates updates)
+ throws JsonProcessingException {
+ Long id = user.getId();
+ updates.setCreatedBy(id);
+ boolean response = ticketService.sendRepliesToReviews(updates);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse();
+
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/controller/UserController.java b/src/main/java/org/upsmf/grievance/controller/UserController.java
new file mode 100644
index 0000000..7529be7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/controller/UserController.java
@@ -0,0 +1,194 @@
+package org.upsmf.grievance.controller;
+
+import java.io.IOException;
+import java.util.List;
+
+import org.apache.commons.lang3.StringUtils;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.http.HttpStatus;
+import org.springframework.web.bind.annotation.GetMapping;
+import org.springframework.web.bind.annotation.PostMapping;
+import org.springframework.web.bind.annotation.RequestAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
+import org.springframework.web.bind.annotation.RequestHeader;
+import org.springframework.web.bind.annotation.RequestMapping;
+import org.springframework.web.bind.annotation.RequestParam;
+import org.springframework.web.bind.annotation.RestController;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import org.upsmf.grievance.dto.ChangePasswordDto;
+import org.upsmf.grievance.dto.LoginDto;
+import org.upsmf.grievance.dto.UserDto;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.RolesDto;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.UserService;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.PathRoutes;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.ResponseGenerator;
+import org.upsmf.grievance.util.ResponseMessages;
+import org.upsmf.grievance.util.Sql;
+
+@RestController
+@RequestMapping(PathRoutes.USER_ACTIONS_URL)
+public class UserController {
+
+ private static final String BEARER = "Bearer ";
+ private static final String FILE2 = "file";
+ private static final String ID = "id";
+ private static final String ORG_ID = "orgId";
+ private static final String USER_INFO = "UserInfo";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(UserController.class);
+
+ @Autowired
+ private UserService userService;
+
+ @PostMapping(value = PathRoutes.UserRoutes.USER_ACTIONS_POST)
+ public String getActions(@RequestBody RolesDto roles) throws JsonProcessingException {
+ List<Action> actions = userService.findAllActionsByRoleID(roles.getIds());
+ return ResponseGenerator.successResponse(actions);
+ }
+
+ @PostMapping(value = PathRoutes.UserRoutes.NUMBER_OF_USERS_GET)
+ public String getNumberOfUsers(@RequestBody RolesDto roles) throws JsonProcessingException {
+ return ResponseGenerator.successResponse(userService.getNumberOfUsers(roles.getId(), roles.isActive()));
+ }
+
+ @GetMapping(value = PathRoutes.UserRoutes.NUMBER_OF_ROLES_GET)
+ public String getNumberOfRoles() throws JsonProcessingException {
+ return ResponseGenerator.successResponse(userService.getNumberOfRoles());
+ }
+
+ @GetMapping(value = PathRoutes.UserRoutes.USER_BY_ID_GET)
+ public String getOne(@RequestParam(value = ID, required = true) Long id) throws JsonProcessingException {
+ return ResponseGenerator.successResponse(userService.findById(id));
+ }
+
+ @GetMapping(value = PathRoutes.UserRoutes.LIST_USER_GET)
+ public String listUser(@RequestParam(value = ORG_ID, required = true) Long orgId) throws JsonProcessingException {
+ return ResponseGenerator.successResponse(userService.findAll(orgId));
+ }
+
+ @GetMapping(value = PathRoutes.UserRoutes.UPLOAD_PROFILE_PICTURE)
+ public String uploadProfilePicture(@RequestParam(value = FILE2, required = true) MultipartFile file,
+ @RequestAttribute(value = USER_INFO) User user) throws JsonProcessingException {
+ return ResponseGenerator.successResponse(userService.uploadFile(file, user.getId()));
+ }
+
+ @GetMapping(value = PathRoutes.UserRoutes.GET_PROFILE_PICTURE)
+ public String getProfilePicture(@RequestAttribute(value = USER_INFO) User user) throws IOException {
+ return ResponseGenerator.successResponse(userService.getFile(user.getId()));
+ }
+
+ @PostMapping(value = PathRoutes.UserRoutes.CREATE_UPDATE_USER_POST)
+ public String saveUser(@RequestAttribute(value = USER_INFO) User user,
+ @RequestParam(value = FILE2, required = false) MultipartFile file, @RequestBody User profile)
+ throws JsonProcessingException {
+ if (!StringUtils.isNotBlank(profile.getUsername())) {
+ ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.EMAIL_MANDATORY);
+ }
+ ControllerRequestValidator.validateRegistrationData(profile);
+ Long userId = userService.checkUserNameExists(profile.getUsername());
+ if (!ProjectUtil.isObjectNull(profile.getId())) {
+ if (userId.equals(profile.getId())) {
+ return ResponseGenerator.successResponse(userService.update(file, profile));
+ } else {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.EMAIL_PHONE_ALREADY_EXISTS);
+ }
+ } else if (userId > 0) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.EMAIL_PHONE_ALREADY_EXISTS);
+ }
+ String name = MasterDataManager.getRoleMap().get(MasterDataManager.getUserRoleMap().get(user.getId()))
+ .getName();
+ if (userId == 0
+ && (name.equalsIgnoreCase(Sql.Common.SUPER_ADMIN) || name.equalsIgnoreCase(Sql.Common.ORGADMIN))) {
+ User isAdded = userService.save(file, user.getId(), profile);
+ if (isAdded != null) {
+ MasterDataManager.getAllOrgUsers();
+ MasterDataManager.getAllUserRoles();
+ return ResponseGenerator.successResponse(isAdded);
+ }
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.USER_PROFILE_SAVE_FAILURE);
+ }
+
+ @PostMapping(value = PathRoutes.UserRoutes.LOGIN)
+ public String login(@RequestBody UserDto userDto) throws JsonProcessingException {
+ ControllerRequestValidator.login(userDto);
+ LoginDto response = userService.login(userDto);
+ if (response != null) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.LOGIN_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.UserRoutes.FORGOT_PSWRD)
+ public String forgotPassword(@RequestBody UserDto userDto) throws JsonProcessingException {
+ ControllerRequestValidator.forgotPassword(userDto);
+ boolean forgotPasswordResponse = userService.forgotPassword(userDto);
+
+ if (forgotPasswordResponse) {
+ return ResponseGenerator.successResponse(forgotPasswordResponse);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.FORGOT_PSWRD_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.UserRoutes.CHANGE_PSWRD)
+ public String changePassword(@RequestAttribute(value = USER_INFO) User user,
+ @RequestBody ChangePasswordDto changePasswordDto) throws JsonProcessingException {
+ ControllerRequestValidator.changePassword(changePasswordDto);
+ changePasswordDto.setUserId(user.getId());
+ boolean response = userService.changePassword(changePasswordDto);
+ if (response) {
+ return ResponseGenerator.successResponse(response);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.CHANGE_PSWRD_FAILED);
+ }
+
+ @PostMapping(value = PathRoutes.UserRoutes.USER_ROLE_MAPPING_POST)
+ public String mapUserToRole(@RequestBody User user) throws JsonProcessingException {
+ if (user != null && user.getRoles() != null) {
+ if (user.getRoles().isEmpty()) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_ID_UNAVAILABLE);
+ }
+ if (user.getId() == null) {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.USER_ID_UNAVAILABLE);
+ }
+ } else {
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.ROLE_DETAILS_UNAVAILABLE);
+ }
+ Boolean mappingStatus = userService.mapUserToRole(user);
+ if (mappingStatus) {
+ return ResponseGenerator.successResponse(ResponseMessages.SuccessMessages.USER_ROLE_MAPPED);
+ } else {
+ return ResponseGenerator.failureResponse(HttpStatus.SERVICE_UNAVAILABLE.toString());
+ }
+ }
+
+ @GetMapping(value = PathRoutes.UserRoutes.LOGOUT_GET)
+ public String invalidateToken(@RequestHeader(value = Constants.AUTH_HEADER) String authToken)
+ throws JsonProcessingException {
+ Boolean status = false;
+ if (authToken != null) {
+ authToken = authToken.replace(BEARER, "");
+ status = userService.invalidateToken(authToken);
+ }
+ if (status) {
+ return ResponseGenerator.successResponse(ResponseMessages.SuccessMessages.LOGOUT_SUCCESS);
+ }
+ return ResponseGenerator.failureResponse(ResponseMessages.ErrorMessages.LOGOUT_FAILED);
+ }
+
+ @GetMapping(value = PathRoutes.UserRoutes.GET_REVIEWS)
+ public String getReviews(@RequestAttribute(value = USER_INFO) User user) throws IOException {
+ userService.getReviews();
+ return ResponseGenerator.successResponse();
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/ApplicationDao.java b/src/main/java/org/upsmf/grievance/dao/ApplicationDao.java
new file mode 100644
index 0000000..5ea2ec7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/ApplicationDao.java
@@ -0,0 +1,64 @@
+package org.upsmf.grievance.dao;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.ServiceRequest;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+
+public interface ApplicationDao {
+
+ public App createApp(App app, User user);
+
+ /**
+ * This method will return an application information
+ *
+ * @param id
+ * Long
+ * @param orgId
+ * Long
+ * @return List<App>
+ */
+ public List<App> getApp(Long id);
+
+ /**
+ * This method will return all the applications
+ *
+ * @return List<App>
+ */
+ public List<App> getAllApps();
+
+ /**
+ * This method will return applications assigned to an org
+ *
+ * @param orgId
+ * Long
+ * @return List<App>
+ */
+ public List<App> getAppsByOrgId(Long orgId);
+
+ /**
+ * This method will map an application to a helpdesk
+ *
+ * @param statusIdMap
+ * StatusIdMap
+ * @return boolean
+ */
+ public boolean mapAppsToHelpdesk(StatusIdMap statusIdMap);
+
+ /**
+ * This method will fetch the available Service Requests from the database and
+ * map it to a list of Service Request Objects and returns to the Service Layer
+ *
+ * @return List<ServiceRequest>
+ */
+ public List<ServiceRequest> getServiceRequests();
+
+ public List<App> getAppIdAndAppObject();
+
+ App updateApp(App app, User user);
+
+ List<String> getDistinctAppNames(Long orgId);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/HelpdeskDao.java b/src/main/java/org/upsmf/grievance/dao/HelpdeskDao.java
new file mode 100644
index 0000000..b412dd7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/HelpdeskDao.java
@@ -0,0 +1,66 @@
+package org.upsmf.grievance.dao;
+
+import java.util.List;
+
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.HelpdeskTypeDto;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.HelpdeskRowRecordMapper;
+
+public interface HelpdeskDao {
+
+ /**
+ * This method will add or update helpdesk of an organization
+ *
+ * @param helpdesk
+ * Helpdesk
+ * @return boolean
+ */
+ boolean createUpdateHelpdesk(Helpdesk app);
+
+ /**
+ * This method gives all the active helpdesk of an organization
+ *
+ * @param orgId
+ * Long
+ * @return List<Helpdesk>
+ */
+ Boolean deleteWorkflowForHelpdeskType(Long typeId);
+
+ Boolean deleteChecklistForHelpdeskType(Long helpdeskId, Long typeId);
+
+ Boolean deleteTypeForHelpdesk(Long helpdeskId);
+
+ Boolean addTypeForHelpdesk(HelpdeskTypeDto helpdeskTypeDto, Long helpdeskId);
+
+ Boolean addChecklistForHelpdeskType(HelpdeskTypeDto helpdeskTypeDto, Long helpdeskId);
+
+ Boolean addWorkflowForHelpdeskType(HelpdeskTypeDto helpdeskTypeDto);
+
+ List<Long> getHelpdeskAdmins(Long id);
+
+ boolean addUpdateHelpdeskAdmins(Helpdesk helpdesk);
+
+ List<HelpdeskDto> getAllHelpdesks(Long orgId);
+
+ HelpdeskRowRecordMapper getHelpdeskForId(Long orgId, Long id);
+
+ List<ChecklistItem> getChecklistItemsForHelpdesk(Long helpdeskId, Long typeId);
+
+ List<HelpDeskApp> getAppIdAndHelpDeskId();
+
+ public List<Helpdesk> getHelpdeskObjectFromHelpdeskId();
+
+ boolean addUpdateHelpdeskUsers(Helpdesk helpdesk);
+
+ List<User> getAdminForHelpeskId(Long helpdeskId);
+
+ List<User> getUsersForHelpeskId(Long helpdeskId);
+
+ List<HelpdeskDto> getHelpdeskAdminUser(List<HelpdeskDto> helpdeskList);
+
+ List<Helpdesk> getHelpdeskByUserId(Long userId);
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/RoleDao.java b/src/main/java/org/upsmf/grievance/dao/RoleDao.java
new file mode 100644
index 0000000..8a39342
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/RoleDao.java
@@ -0,0 +1,51 @@
+package org.upsmf.grievance.dao;
+
+import java.util.List;
+import java.util.Map;
+
+import org.upsmf.grievance.model.Role;
+
+public interface RoleDao {
+ /**
+ * This method hits the DB and fetches all the available active roles
+ *
+ * @param fetchData
+ * @return
+ */
+ public List<Role> getAllRoles(Long orgId);
+
+ /**
+ * This method is used to save the Role Details in the Database
+ *
+ * @param role
+ * @return
+ */
+ public Role saveRole(Role role);
+
+ /**
+ * This method is used to update the Role Details based on the Role ID passed in
+ * the Role Object
+ *
+ * @param role
+ * @return
+ */
+ public Role updateRole(Role role);
+
+ /**
+ * This method supplies the ID to Database and fetches the Role for the ID and
+ * returns the Role Object
+ *
+ * @param role
+ * @return
+ */
+ public String findById(Role role);
+
+ public List<Role> getAllOrgRoles();
+
+ public void initializeActions();
+
+ public void intializeRolesAndActions();
+
+ public Map<Long, List<String>> getAllActionsForRoles(List<Long> roleIds);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/SuperAdminDao.java b/src/main/java/org/upsmf/grievance/dao/SuperAdminDao.java
new file mode 100644
index 0000000..054269f
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/SuperAdminDao.java
@@ -0,0 +1,38 @@
+package org.upsmf.grievance.dao;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+
+public interface SuperAdminDao {
+
+ List<Organization> getAllOrganization();
+
+ Organization addOrganization(Organization organization);
+
+ boolean updateOrganizationById(Organization organization);
+
+ boolean deleteOrganization(Organization organization);
+
+ int getOrganizationByUserId(long authUserId);
+
+ boolean mapUserToOrg(long userId, int organisationId);
+
+ boolean addAdmin(long userId);
+
+ boolean removeAdmin(long userId);
+
+ User userDetailsByUserId(long userId);
+
+ boolean mapAppsToOrg(StatusIdMap statusIdMap);
+
+ List<Organization> getOrganizationByUser(Long userId);
+
+ S3Config getS3Access();
+
+ Organization getOrganizationByIdV2(Long id);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/TagDao.java b/src/main/java/org/upsmf/grievance/dao/TagDao.java
new file mode 100644
index 0000000..4f4ff68
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/TagDao.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.dao;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.Tags;
+
+public interface TagDao {
+
+ List<Tags> getAllTags(Long orgId);
+
+ Tags getTagByName(String trim, Long id);
+
+ Long addTag(Long id, Tags tag);
+
+ boolean addTicketTags(Long id, List<Tags> tags);
+
+ List<Tags> getAllTicketTags(Long id);
+
+ List<Tags> getHelpdeskTags(Long id, Long userId);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/TicketDao.java b/src/main/java/org/upsmf/grievance/dao/TicketDao.java
new file mode 100644
index 0000000..dfed0c3
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/TicketDao.java
@@ -0,0 +1,84 @@
+package org.upsmf.grievance.dao;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.web.multipart.MultipartFile;
+
+import org.upsmf.grievance.dto.TicketTypeDto;
+import org.upsmf.grievance.dto.TicketWorkflowDto;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.Analytics;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.TicketCount;
+import org.upsmf.grievance.model.TicketElastic;
+import org.upsmf.grievance.model.Updates;
+
+/**
+ * This interface contains all the ticket related dao
+ *
+ * @author Juhi Agarwal
+ *
+ */
+public interface TicketDao {
+
+ Ticket addTicket(Ticket ticket);
+
+ Long getTemplatesVersion();
+
+ boolean updateTemplateVersion(Long versionTimeStamp);
+
+ Boolean updateNotesToTicket(Long requestedBy, Long ticketId, String notes);
+
+ Boolean addUpdateUpdatesToTicket(Updates update);
+
+ Boolean deleteWorkflowForTicketType(Long typeId);
+
+ Boolean addChecklistForTicketType(TicketTypeDto ticketTypeDto);
+
+ boolean updateTicketBasic(MultipartFile file, Ticket ticket);
+
+ Ticket getTicketsById(Long userId, Long id);
+
+ List<ChecklistItem> getChecklistItemsForTicket(Long ticketId);
+
+ List<Ticket> getAllTicketsByAppId(Long appId);
+
+ List<TicketWorkflowDto> getWorkflowForTicket(Long ticketId);
+
+ List<Updates> getUpdatesForTicket(Long id);
+
+ boolean updateTicketType(TicketTypeDto ticketTypeDto, Long userId);
+
+ boolean updateTicketStatus(Ticket ticket);
+
+ boolean updateTicketChecklist(Ticket ticket);
+
+ Boolean deleteChecklistForTicketType(TicketTypeDto ticketTypeDto);
+
+ String addDefaultWorkflowForTicketType(TicketTypeDto ticketTypeDto);
+
+ List<ActivityLog> getActivityLogsPerTicket(Long id);
+
+ List<Ticket> getAllTicketsByUserId(Long id);
+
+ List<TicketElastic> getTicketDetailsByHelpdeskId(Ticket ticket);
+
+ boolean pinTicket(Ticket ticket);
+
+ TicketCount getNoOfTickets(Long userId);
+
+ List<ActivityLog> getActivityLogsPerUser(Long id);
+
+ Map<String, Long> getTicketsCountPerMonthPerUser(Analytics analytics);
+
+ boolean attachmentUpload(MultipartFile file, Ticket ticket);
+
+ List<Ticket> keepOnlyCreatedAndCopiedToTickets(Long userId, List<Ticket> ticketList);
+
+ List<Ticket> getFeedBacksFromAuroraSdk();
+
+ boolean sendRepliesToReviews(Updates updates);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/UserDao.java b/src/main/java/org/upsmf/grievance/dao/UserDao.java
new file mode 100644
index 0000000..0dc95d6
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/UserDao.java
@@ -0,0 +1,188 @@
+package org.upsmf.grievance.dao;
+
+import java.io.IOException;
+import java.util.List;
+
+import org.upsmf.grievance.dto.ChangePasswordDto;
+import org.upsmf.grievance.dto.LoginDto;
+import org.upsmf.grievance.dto.OrgUserRoleDto;
+import org.upsmf.grievance.dto.UserDto;
+import org.upsmf.grievance.model.Access;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.CommonDataModel;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.UserAuthentication;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserDetailsMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserRoleMapper;
+
+public interface UserDao {
+
+ /**
+ * This method is used to fetch the User high level Object from the database
+ * based on the username parameter which is being passed
+ *
+ * @param username
+ * @return
+ */
+ public User findByUsername(String username, Boolean withRoles, Boolean withActions);
+
+ /**
+ * This method is used to fetch the User Detailed object from the database based
+ * on the User ID which is being passed
+ *
+ * @param id
+ * @return
+ */
+ public List<User> findOne(Long id);
+
+ /**
+ * This method receives the User ID and the List of Roles which are associated
+ * with the user Save the same to database for further Role Based Access
+ *
+ * @param list
+ * @param userId
+ *
+ * @param userRole
+ * @return
+ */
+ public Boolean mapUserToRole(long userId, List<Role> list);
+
+ /**
+ * This method receives the User Profile Object with updated Image URL and
+ * updates the same against the User ID
+ *
+ * @param profile
+ * @return
+ */
+ public User updateUserImage(User profile);
+
+ /**
+ * While adding a new user to the system, this method is called with Email ID
+ * and Phone Number to verify whether there already exists a user with same
+ * username as that of the Email ID and Phone Number This method responds with a
+ * long value of the User ID if exists and returns 0 in the case of negative
+ * scenario
+ *
+ * @param emailId
+ * @param phoneNo
+ * @return
+ */
+ public Long checkUserNameExists(String username);
+
+ /**
+ * On receiving the Role ID, this method fetches the Actions which are mapped to
+ * that role
+ *
+ * @param roleID
+ * @return
+ */
+ public List<Action> findAllActionsByRoleID(Integer roleID);
+
+ /**
+ * In order to show the count of Users available in the system, this method is
+ * invoked The method responds with the count of users available in the system
+ *
+ * @return
+ */
+ public Long getNumberOfUsers(Long role, Boolean active);
+
+ /**
+ * In order to show the count of Roles available in the system, this method is
+ * invoked The method responds with the count of roles available in the system
+ *
+ * @return
+ */
+ public Long getNumberOfRoles();
+
+ /**
+ * This method receives the JWT Auth Token and invalidates the token from the
+ * Jwt Token Store and also removes the entry of the Token from the Database
+ *
+ * @param authToken
+ * @return
+ */
+ public Boolean invalidateToken(String authToken);
+
+ /**
+ * This method receives the Auth Token and finds out whether there is an active
+ * user for that Authentication Token Auth Token in this method is the JWT Token
+ *
+ * @param authToken
+ * @return
+ */
+ public Boolean findUserByToken(String authToken);
+
+ /**
+ * This method receives the Auth Token of the FCM and verifies whether the token
+ * is already registered against any User ID or not.
+ *
+ * @param userId
+ * @param deviceToken
+ * @return
+ */
+ public Boolean checkUserTokenExists(Long userId, String deviceToken);
+
+ /**
+ * This method receives the Device Token and the User ID and updates it against
+ * the record which is already available in the system database
+ *
+ * @param userId
+ * @param deviceToken
+ * @return
+ */
+
+ public UserAuthentication findOneUserAuthentication(Long id);
+
+ public UserDetailsMapper findListOfUsers(List<Long> userIdList);
+
+ public User update(User user);
+
+ public UserRoleMapper findAllRolesByUser(Long userId);
+
+ public Long fetchAuthTokenReference(String authToken);
+
+ int insertIntoPassword(Long id, String password);
+
+ int getAuthId(Long userId);
+
+ boolean customAuth(UserDto userDto);
+
+ User insertIntoUser(final User user);
+
+ Long insertAnonymousUser(User user);
+
+ public boolean changePassword(ChangePasswordDto changePasswordDto);
+
+ public long forgotPassword(UserDto userDto);
+
+ boolean saveForgotPassword(long userId, String password);
+
+ public User getUserDetailsByEmail(String username);
+
+ public LoginDto login(UserDto userDto);
+
+ public CommonDataModel getAuthDomain(UserDto userDto);
+
+ public boolean getFirstAdminsOfOrg(Long id);
+
+ public Boolean onBoardingCheck(Long orgId, Long id);
+
+ boolean isPasswordMatch(long userId, String password);
+
+ List<User> findAll(Long orgId);
+
+ List<OrgUserRoleDto> getAllOrgUsers();
+
+ List<OrgUserRoleDto> getAllUserRoles();
+
+ public List<HelpDeskApp> getAppIdAndHelpDeskId();
+
+ public List<User> getUserIdAndUserName();
+
+ public void getReviews() throws IOException;
+
+ Access getReviewConfig(Long orgId);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/impl/ApplicationDaoImpl.java b/src/main/java/org/upsmf/grievance/dao/impl/ApplicationDaoImpl.java
new file mode 100644
index 0000000..8639e27
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/impl/ApplicationDaoImpl.java
@@ -0,0 +1,238 @@
+package org.upsmf.grievance.dao.impl;
+
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.SQLException;
+import java.util.ArrayList;
+import java.util.Date;
+import java.util.List;
+import java.util.UUID;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.dao.DataAccessException;
+import org.springframework.dao.InvalidDataAccessApiUsageException;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Repository;
+
+import org.upsmf.grievance.dao.ApplicationDao;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.KeyFactory;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.ServiceRequest;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.DateUtil;
+import org.upsmf.grievance.util.S3FileManager;
+import org.upsmf.grievance.util.Sql;
+import org.upsmf.grievance.util.Sql.Apps;
+
+@Repository(Constants.APP_DAO)
+public class ApplicationDaoImpl implements ApplicationDao {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_CREATING_APP_S = "Encountered an Exception while creating App : %s";
+ private static final String ENCOUNTERED_AN_EXCEPTION_GET_ORGANIZATION_APP_DAO_IMPL_S = "Encountered an exception getOrganizationApp daoImpl : %s";
+ private static final String QUERY_TO_EXECUTE = "Query to execute : ";
+ private static final String ENCOUNTERED_AN_EXCEPTION_S = "Encountered an Exception : %s";
+ public static final Logger LOGGER = LoggerFactory.getLogger(ApplicationDaoImpl.class);
+ @Autowired
+ JdbcTemplate jdbcTemplate;
+
+ @Override
+ public App createApp(App app, User user) {
+ Long id = (long) 0;
+ try {
+ app.setAppKey(UUID.randomUUID().toString());
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(Apps.INSERT_NEW_APP, returnValColumn);
+ statement.setString(1, app.getName());
+ statement.setString(2, app.getAppUrl());
+ statement.setString(3, app.getLogo());
+ statement.setLong(4, app.getSourceId());
+ statement.setLong(5, user.getId());
+ statement.setBoolean(6, Boolean.TRUE);
+ statement.setString(7, app.getClientName());
+ statement.setString(8, app.getVersion());
+ statement.setString(9, app.getAppKey());
+ statement.setString(10, app.getDescription());
+ return statement;
+ }
+ }, keyHolder);
+ id = keyHolder.getKey().longValue();
+ app.setId(id);
+ Long orgAppId = jdbcTemplate.queryForObject(Sql.Apps.GET_ID_FROM_ORG_APP,
+ new Object[] { id, user.getOrgId() }, Long.class);
+ if (orgAppId < 1) {
+ jdbcTemplate.update(Apps.MAP_APP_TO_ORG, new Object[] { id, user.getOrgId() });
+ }
+ MasterDataManager.getAppObjectFromAppName();
+ } catch (InvalidDataAccessApiUsageException e) {
+ LOGGER.error(String.format(
+ "Encountered an Exception while creating App : InvalidDataAccessApiUsageException : %s",
+ e.getMessage()));
+ } catch (DataAccessException e) {
+ LOGGER.error(String.format("Encountered an Exception while creating App : DataAccessException : %s",
+ e.getMessage()));
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_CREATING_APP_S, e.getMessage()));
+ }
+ return app;
+ }
+
+ @Override
+ public App updateApp(App app, User user) {
+ try {
+
+ jdbcTemplate.update(Apps.UPDATE_APP, new Object[] { app.getName(), app.getAppUrl(), app.getLogo(),
+ app.getSourceId(), app.getActiveStatus(), app.getClientName(), app.getVersion(), user.getId(),
+ DateUtil.getFormattedDateInUTC(new Date()), app.getAppKey(), app.getDescription(), app.getId() });
+ if (app.getActiveStatus()) {
+ jdbcTemplate.update(Sql.Apps.DELETE_ORG_APP, new Object[] { app.getId(), user.getOrgId() });
+ }
+ MasterDataManager.getAppObjectFromAppName();
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_CREATING_APP_S, e.getMessage()));
+ }
+ return app;
+ }
+
+ @Override
+ public List<App> getApp(Long id) {
+ List<App> appList = null;
+ try {
+ LOGGER.info(QUERY_TO_EXECUTE + Apps.GET_APP + Sql.Common.WHERE_CLAUSE + Apps.ID_CONDITION);
+ appList = jdbcTemplate.query(Apps.GET_APP + Sql.Common.WHERE_CLAUSE + Apps.ID_CONDITION,
+ new Object[] { id }, MasterDataManager.rowMapApp);
+ appList = getLogo(appList);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching all roles : %s", e.getMessage()));
+ }
+ return appList;
+ }
+
+ public List<App> getLogo(List<App> appList) {
+ try {
+ for (int i = 0; i < appList.size(); i++) {
+ String url = getAppLogo(appList.get(i));
+ appList.get(i).setLogo(url);
+ }
+ return appList;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return appList;
+ }
+
+ public String getAppLogo(App app) {
+ if (app.getLogo() != null && !app.getLogo().isEmpty()) {
+ try {
+ List<S3Config> s3 = jdbcTemplate.query(Sql.GET_S3_ACCESS, MasterDataManager.rowMapS3Config);
+ S3Config s3values;
+ if (!s3.isEmpty()) {
+ s3values = s3.get(0);
+ String url = null;
+ url = S3FileManager.getPreSignedURL(s3values, app.getLogo());
+ return url;
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+ return null;
+ }
+
+ @Override
+ public List<App> getAllApps() {
+ List<App> appList = null;
+
+ try {
+ LOGGER.info(QUERY_TO_EXECUTE + Apps.GET_APP);
+ appList = jdbcTemplate.query(Apps.GET_APP, new Object[] {}, MasterDataManager.rowMapApp);
+ if (appList != null && !appList.isEmpty()) {
+ appList = getLogo(appList);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("Exception in getAllApplications daoImpl : %s", e.getMessage()));
+ }
+
+ return appList;
+ }
+
+ @Override
+ public List<App> getAppsByOrgId(Long orgId) {
+ try {
+ LOGGER.info(QUERY_TO_EXECUTE + Apps.GET_ORG_APPS);
+ List<App> apps = jdbcTemplate.query(Apps.GET_ORG_APPS, new Object[] { orgId }, MasterDataManager.rowMapApp);
+ if (apps != null && !apps.isEmpty()) {
+ apps = getLogo(apps);
+ }
+ return apps;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_GET_ORGANIZATION_APP_DAO_IMPL_S, e.getMessage()));
+ return new ArrayList<>();
+ }
+ }
+
+ @Override
+ public List<String> getDistinctAppNames(Long orgId) {
+ try {
+ LOGGER.info(QUERY_TO_EXECUTE + Apps.GET_APP_URLS);
+ return jdbcTemplate.queryForList(Apps.GET_APP_URLS, new Object[] { orgId }, String.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_GET_ORGANIZATION_APP_DAO_IMPL_S, e.getMessage()));
+ return new ArrayList<>();
+ }
+ }
+
+ @Override
+ public boolean mapAppsToHelpdesk(StatusIdMap statusIdMap) {
+ try {
+ Long id = jdbcTemplate.queryForObject(Apps.GET_HELPDESK_ID,
+ new Object[] { statusIdMap.getHelpdeskId(), statusIdMap.getAppId() }, Long.class);
+ if (id == 0) {
+ LOGGER.info(QUERY_TO_EXECUTE + Apps.MAP_HELPDESK_APP);
+ jdbcTemplate.update(Apps.MAP_HELPDESK_APP,
+ new Object[] { statusIdMap.getHelpdeskId(), statusIdMap.getAppId() });
+ MasterDataManager.getHelpdeskIdFromAppId();
+ return true;
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("Exception in mapAppToOrg daoImpl : %s", e.getMessage()));
+ }
+ return false;
+ }
+
+ @Override
+ public List<ServiceRequest> getServiceRequests() {
+ List<ServiceRequest> serviceRequests = null;
+ try {
+ LOGGER.info(QUERY_TO_EXECUTE + Apps.GET_SOURCE);
+ serviceRequests = jdbcTemplate.query(Apps.GET_SOURCE, MasterDataManager.rowMapServiceRequest);
+ return serviceRequests;
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception getOrganizationApp daoImpl %s", e.getMessage()));
+ return serviceRequests;
+ }
+ }
+
+ @Override
+ public List<App> getAppIdAndAppObject() {
+ List<App> app = null;
+ try {
+ app = jdbcTemplate.query(Sql.UserQueries.GET_APP_ID_APP_OBJECT, MasterDataManager.rowMapApp);
+ return app;
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching all roles %s", e.getMessage()));
+ return app;
+ }
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImpl.java b/src/main/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImpl.java
new file mode 100644
index 0000000..195c24d
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImpl.java
@@ -0,0 +1,485 @@
+package org.upsmf.grievance.dao.impl;
+
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.SQLException;
+import java.util.ArrayList;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.dao.DataAccessException;
+import org.springframework.jdbc.core.BatchPreparedStatementSetter;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Repository;
+
+import org.upsmf.grievance.dao.ApplicationDao;
+import org.upsmf.grievance.dao.HelpdeskDao;
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.HelpdeskTypeDto;
+import org.upsmf.grievance.dto.HelpdeskWorkflowDto;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.KeyFactory;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.HelpdeskRowRecordMapper;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.DateUtil;
+import org.upsmf.grievance.util.JsonKey;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.S3FileManager;
+import org.upsmf.grievance.util.SendMail;
+import org.upsmf.grievance.util.Sql;
+
+@Repository
+public class HelpdeskDaoImpl implements HelpdeskDao {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_USERS_FOR_HELPDESK_S = "Encountered an exception while fetching Users for Helpdesk : : %s";
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_DELETING_WORKFLOW_STAGES_FOR_A_HELPDESK_TYPE_S = "Encountered an Exception while deleting Workflow Stages for a Helpdesk Type : : %s";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(HelpdeskDaoImpl.class);
+
+ @Autowired
+ private JdbcTemplate jdbcTemplate;
+
+ @Autowired
+ private ApplicationDao appDao;
+
+ @Autowired
+ private SuperAdminDao superAdminDao;
+
+ @Override
+ public boolean createUpdateHelpdesk(Helpdesk helpdesk) {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ if (ProjectUtil.isObjectNull(helpdesk.getId())) {
+ try {
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(Sql.Helpdesk.CREATE_HELPDESK,
+ returnValColumn);
+ statement.setString(1, helpdesk.getName());
+ statement.setLong(2, helpdesk.getOrgId());
+ statement.setLong(3, helpdesk.getCreatedBy());
+ statement.setString(4, DateUtil.getFormattedDateInUTC(new Date()));
+ statement.setBoolean(5, helpdesk.getIsActive());
+ statement.setString(6, helpdesk.getColor());
+ statement.setString(7, helpdesk.getDescription());
+ return statement;
+ }
+ }, keyHolder);
+ helpdesk.setId((Long) keyHolder.getKey());
+ setHelpdeskChannels(helpdesk);
+ return true;
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in create daoImpl : %s", e.getMessage()));
+ }
+ } else {
+ try {
+ jdbcTemplate.update(Sql.Helpdesk.UPDATE_HELPDESK,
+ new Object[] { helpdesk.getName(), helpdesk.getUpdatedBy(),
+ DateUtil.getFormattedDateInUTC(new Date()), helpdesk.getIsActive(), helpdesk.getColor(),
+ helpdesk.getDescription(), helpdesk.getId(), helpdesk.getOrgId() });
+ setHelpdeskChannels(helpdesk);
+ return true;
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in updating Helpdesk daoImpl : %s", e.getMessage()));
+ }
+ }
+ return false;
+ }
+
+ private void setHelpdeskChannels(Helpdesk helpdesk) {
+ if (updateAdminAndAppIds(helpdesk) && helpdesk.getDirect() != null && helpdesk.getPlaystore() != null
+ && helpdesk.getAppstore() != null && helpdesk.getAurora_sdk() != null) {
+ jdbcTemplate.update(Sql.Helpdesk.UPDATE_HELPDESK_CHANNELS,
+ new Object[] { helpdesk.getDirect(), helpdesk.getPlaystore(), helpdesk.getAppstore(),
+ helpdesk.getAurora_sdk(), helpdesk.getId(), helpdesk.getOrgId() });
+ }
+ }
+
+ private boolean updateAdminAndAppIds(Helpdesk helpdesk) {
+
+ if (helpdesk != null) {
+ // jdbcTemplate.update(Sql.UserQueries.REMOVE_ALL_HELPDESK_SOURCE, new Object[]
+ // { helpdesk.getId() });
+ // for (int i = 0; i < helpdesk.getSourceId().size(); i++) {
+ // jdbcTemplate.update(Sql.Ticket.ADD_SOURCE_TO_HELPDESK,
+ // new Object[] { helpdesk.getId(), helpdesk.getSourceId().get(i) });
+ // }
+ boolean value = addUpdateHelpdeskAdmins(helpdesk);
+ boolean values = addUpdateHelpdeskUsers(helpdesk);
+ if (value && values) {
+ for (int i = 0; i < helpdesk.getAppIds().size(); i++) {
+ StatusIdMap statusIdMap = new StatusIdMap();
+ statusIdMap.setHelpdeskId(helpdesk.getId());
+ statusIdMap.setHelpdeskAppStatus(true);
+ statusIdMap.setAppId(helpdesk.getAppIds().get(i));
+ appDao.mapAppsToHelpdesk(statusIdMap);
+ }
+ MasterDataManager.getHelpdeskObjectFromHelpdeskId();
+ }
+ return true;
+ }
+ return false;
+ }
+
+ @Override
+ public List<HelpdeskDto> getAllHelpdesks(Long orgId) {
+ try {
+ return jdbcTemplate.query(Sql.Helpdesk.GET_ORG_HELPDESK, new Object[] { orgId, true },
+ MasterDataManager.rowMapHelpdeskDto);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in getOrgHelpdesk daoImpl : %s", e.getMessage()));
+ return new ArrayList<>();
+ }
+
+ }
+
+ @Override
+ public HelpdeskRowRecordMapper getHelpdeskForId(Long orgId, Long id) {
+ HelpdeskRowRecordMapper rowMapper = new SqlDataMapper().new HelpdeskRowRecordMapper();
+ try {
+ jdbcTemplate.query(Sql.Helpdesk.GET_HELPDESK_FOR_ID, new Object[] { id, orgId }, rowMapper);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in getHelpdeskForId daoImpl : %s", e.getMessage()));
+ }
+ return rowMapper;
+ }
+
+ @Override
+ public List<ChecklistItem> getChecklistItemsForHelpdesk(Long helpdeskId, Long typeId) {
+ List<ChecklistItem> checklistItems = new ArrayList<>();
+ try {
+ checklistItems = jdbcTemplate.query(Sql.Helpdesk.GET_CHECKLIST_FOR_HELPDESK,
+ new Object[] { helpdeskId, typeId }, new SqlDataMapper().new ChecklistItemMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in getHelpdeskForId daoImpl : %s", e.getMessage()));
+ }
+ return checklistItems;
+ }
+
+ @Override
+ public List<Long> getHelpdeskAdmins(Long id) {
+ List<Long> list = null;
+ try {
+ list = jdbcTemplate.queryForList(Sql.UserQueries.GET_HELPDESK_ADMINS, new Object[] { id }, Long.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception : : %s", e.getMessage()));
+ }
+ return list;
+
+ }
+
+ @Override
+ public boolean addUpdateHelpdeskAdmins(Helpdesk helpdesk) {
+ try {
+ List<Long> oldAdmins = getHelpdeskAdmins(helpdesk.getId());
+ for (Long admin : helpdesk.getAdminIds()) {
+ if (oldAdmins.contains(admin)) {
+ oldAdmins.remove(admin);
+ }
+ }
+ for (int i = 0; i < oldAdmins.size(); i++) {
+ User user = superAdminDao.userDetailsByUserId(oldAdmins.get(i));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.HELPDESKNAME, helpdesk.getName());
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.DELETE_HELPDESK_ADMIN, "remove_helpdeskadmin.vm");
+ }
+ jdbcTemplate.update(Sql.UserQueries.REMOVE_ALL_HELPDESK_ADMIN, new Object[] { helpdesk.getId() });
+ if (helpdesk != null && helpdesk.getAdminIds() != null) {
+ for (int i = 0; i < helpdesk.getAdminIds().size(); i++) {
+ jdbcTemplate.update(Sql.UserQueries.ADD_ADMINS_TO_HELPDESK,
+ new Object[] { helpdesk.getId(), helpdesk.getAdminIds().get(i) });
+ User user = superAdminDao.userDetailsByUserId(helpdesk.getAdminIds().get(i));
+ user.setOrgId(MasterDataManager.getUserOrgMap().get(helpdesk.getAdminIds().get(i)));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.HELPDESKNAME, helpdesk.getName());
+ LOGGER.info(helpdesk.getName());
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.NEW_HELPDESK_ADMIN, "add-helpdeskadmin-aurora.vm");
+ }
+ }
+ return true;
+ } catch (DataAccessException e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while adding admins to helpdesk : : %s", e.getMessage()));
+ } catch (Exception ex) {
+ LOGGER.error(
+ String.format("Encountered an Exception while adding admins to helpdesk : : %s", ex.getMessage()));
+ }
+ return false;
+ }
+
+ @Override
+ public Boolean addTypeForHelpdesk(HelpdeskTypeDto dto, Long helpdeskId) {
+ Long id = 0l;
+ try {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(Sql.Helpdesk.INSERT_TYPE_FOR_HELPDESK,
+ returnValColumn);
+ statement.setLong(1, helpdeskId);
+ statement.setString(2, dto.getName());
+ return statement;
+ }
+ }, keyHolder);
+ id = keyHolder.getKey().longValue();
+ dto.setId(id);
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while adding type for a Helpdesk : : %s", e.getMessage()));
+ }
+ return true;
+ }
+
+ @Override
+ public Boolean addWorkflowForHelpdeskType(HelpdeskTypeDto helpdeskTypeDto) {
+ int[] values = null;
+ try {
+ values = jdbcTemplate.batchUpdate(Sql.Helpdesk.INSERT_WORKFLOW_FOR_HELPDESK_TYPE,
+ new BatchPreparedStatementSetter() {
+ @Override
+ public void setValues(java.sql.PreparedStatement statement, int i) throws SQLException {
+ HelpdeskWorkflowDto workflowDto = helpdeskTypeDto.getWorkflowStages().get(i);
+ statement.setString(1, workflowDto.getName());
+ statement.setLong(2, helpdeskTypeDto.getId());
+ }
+
+ @Override
+ public int getBatchSize() {
+ return helpdeskTypeDto.getWorkflowStages().size();
+ }
+ });
+ } catch (Exception e) {
+ LOGGER.error(String.format("Exception Occured while mapping Products to Order : %s", e.getMessage()));
+
+ }
+ return (values != null && values.length > 0);
+
+ }
+
+ @Override
+ public Boolean addChecklistForHelpdeskType(HelpdeskTypeDto helpdeskTypeDto, Long helpdeskId) {
+ Long id = 0l;
+ try {
+ for (ChecklistItem item : helpdeskTypeDto.getChecklistItems()) {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(Sql.Helpdesk.INSERT_CHECKLIST_FOR_HDTYPE,
+ returnValColumn);
+ statement.setString(1, item.getItem());
+ return statement;
+ }
+ }, keyHolder);
+ id = keyHolder.getKey().longValue();
+ item.setId(id);
+ jdbcTemplate.update(Sql.Helpdesk.MAP_CHECKLIST_HDTYPE,
+ new Object[] { helpdeskId, item.getId(), helpdeskTypeDto.getId() });
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while adding checklist type for a Helpsedk : : %s",
+ e.getMessage()));
+ }
+ return true;
+ }
+
+ @Override
+ public boolean addUpdateHelpdeskUsers(Helpdesk helpdesk) {
+ try {
+ if (helpdesk.getAllowAllUsers()) {
+ jdbcTemplate.update(Sql.UserQueries.UPDATE_ALLOW_ALL_USERS,
+ new Object[] { helpdesk.getAllowAllUsers(), helpdesk.getId() });
+ jdbcTemplate.update(Sql.UserQueries.REMOVE_ALL_USERS_FROM_HELPDESK, new Object[] { helpdesk.getId() });
+ } else {
+ jdbcTemplate.update(Sql.UserQueries.UPDATE_ALLOW_ALL_USERS,
+ new Object[] { helpdesk.getAllowAllUsers(), helpdesk.getId() });
+ jdbcTemplate.update(Sql.UserQueries.REMOVE_ALL_USERS_FROM_HELPDESK, new Object[] { helpdesk.getId() });
+ for (int i = 0; i < helpdesk.getUserIds().size(); i++) {
+ jdbcTemplate.update(Sql.UserQueries.ADD_USERS_TO_HELPDESK,
+ new Object[] { helpdesk.getId(), helpdesk.getUserIds().get(i) });
+ }
+ }
+ return true;
+ } catch (Exception ex) {
+ LOGGER.error(
+ String.format("Encountered an Exception while adding users to helpdesk : : %s", ex.getMessage()));
+ }
+ return false;
+ }
+
+ @Override
+ public Boolean deleteTypeForHelpdesk(Long helpdeskId) {
+ int status = 0;
+ try {
+ status = jdbcTemplate.update(Sql.Helpdesk.DELETE_TYPE_FOR_HELPDESK, new Object[] { helpdeskId });
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_DELETING_WORKFLOW_STAGES_FOR_A_HELPDESK_TYPE_S,
+ e.getMessage()));
+ return false;
+ }
+
+ return (status > 0);
+ }
+
+ @Override
+ public Boolean deleteWorkflowForHelpdeskType(Long typeId) {
+ int status = 0;
+ try {
+ status = jdbcTemplate.update(Sql.Helpdesk.DELETE_WORKFLOW_FOR_HELPDESKTYPE, new Object[] { typeId });
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_DELETING_WORKFLOW_STAGES_FOR_A_HELPDESK_TYPE_S,
+ e.getMessage()));
+ return false;
+ }
+
+ return (status > 0);
+ }
+
+ @Override
+ public Boolean deleteChecklistForHelpdeskType(Long helpdeskId, Long typeId) {
+ int status = 0;
+ try {
+ status = jdbcTemplate.update(Sql.Helpdesk.DELETE_CHECKLIST_FOR_HDTYPE, new Object[] { helpdeskId, typeId });
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while deleting Workflow Stages for a Helpdesk Type : : %s ",
+ e.getMessage()));
+ return false;
+ }
+
+ return (status > 0);
+ }
+
+ @Override
+ public List<HelpDeskApp> getAppIdAndHelpDeskId() {
+ List<HelpDeskApp> helpdeskApp = null;
+ try {
+ helpdeskApp = jdbcTemplate.query(Sql.UserQueries.GET_APP_ID_HELPDESK_ID,
+ MasterDataManager.rowMapHelpDeskApp);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching all roles : %s", e.getMessage()));
+ }
+ return helpdeskApp;
+ }
+
+ @Override
+ public List<Helpdesk> getHelpdeskObjectFromHelpdeskId() {
+ List<Helpdesk> helpdesk = null;
+ try {
+ helpdesk = jdbcTemplate.query(Sql.UserQueries.GET_HELPDESK_ID_HELPDESK_OBJECT,
+ MasterDataManager.rowMapHelpdesk);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching all roles : %s", e.getMessage()));
+ }
+ return helpdesk;
+ }
+
+ @Override
+ public List<User> getAdminForHelpeskId(Long helpdeskId) {
+ List<User> helpdeskUsers = null;
+ try {
+ helpdeskUsers = jdbcTemplate.query(Sql.Helpdesk.GET_HELPDESK_ADMIN_BY_ID, new Object[] { helpdeskId },
+ new SqlDataMapper().new HelpdeskUserMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_USERS_FOR_HELPDESK_S, e.getMessage()));
+ }
+ return helpdeskUsers;
+ }
+
+ @Override
+ public List<User> getUsersForHelpeskId(Long helpdeskId) {
+ List<User> helpdeskUsers = new ArrayList<>();
+ List<HelpdeskDto> data = new ArrayList<>();
+ try {
+ data = jdbcTemplate.query(Sql.Helpdesk.GET_HELPDESK_BY_ID, new Object[] { helpdeskId },
+ MasterDataManager.rowMapHelpdeskDto);
+ if (!data.isEmpty()) {
+ HelpdeskDto helpdesk = data.get(0);
+ if (helpdesk.getAllowAllUsers()) {
+ helpdeskUsers = jdbcTemplate.query(Sql.Helpdesk.GET_USER_DETAILS_FOR_HELPDESK,
+ new Object[] { helpdesk.getOrgId() }, new SqlDataMapper().new HelpdeskUserMapper());
+ } else {
+ helpdeskUsers = jdbcTemplate.query(Sql.Helpdesk.GET_HELPDESK_USER_BY_ID,
+ new Object[] { helpdeskId }, new SqlDataMapper().new HelpdeskUserMapper());
+ }
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_USERS_FOR_HELPDESK_S, e.getMessage()));
+ }
+ return helpdeskUsers;
+ }
+
+ @Override
+ public List<HelpdeskDto> getHelpdeskAdminUser(List<HelpdeskDto> helpdeskList) {
+ try {
+ for (int i = 0; i < helpdeskList.size(); i++) {
+ HelpdeskDto dto = helpdeskList.get(i);
+ List<User> admins = jdbcTemplate.query(Sql.Helpdesk.GET_HELPDESK_ADMIN_USER,
+ new Object[] { dto.getId() }, MasterDataManager.rowMapUser);
+ dto.setUsers(getUsersForHelpeskId(dto.getId()));
+ admins = getImageUrl(admins);
+ dto.setAdmins(admins);
+ }
+
+ return helpdeskList;
+
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception in getHelpdeskAdminUser : : %s", e.getMessage()));
+ return new ArrayList<>();
+ }
+
+ }
+
+ private List<User> getImageUrl(List<User> userList) {
+ S3Config s3values = superAdminDao.getS3Access();
+ for (int i = 0; i < userList.size(); i++) {
+ if (userList.get(i).getImagePath() != null && !userList.get(i).getImagePath().isEmpty()
+ && userList.get(i).getImagePath().contains("userprofile")) {
+ String url = null;
+ url = S3FileManager.getPreSignedURL(s3values, userList.get(i).getImagePath());
+ userList.get(i).setImagePath(url);
+ }
+ }
+ return userList;
+
+ }
+
+ @Override
+ public List<Helpdesk> getHelpdeskByUserId(Long userId) {
+ List<Helpdesk> helpdeskUsers = null;
+ Long orgId = MasterDataManager.getUserOrgMap().get(userId);
+ try {
+ helpdeskUsers = jdbcTemplate.query(Sql.Helpdesk.GET_HELPDESK_BY_USER_ID,
+ new Object[] { userId, userId, orgId }, new SqlDataMapper().new UserHelpdeskMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_USERS_FOR_HELPDESK_S, e.getMessage()));
+ }
+ return helpdeskUsers;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/impl/RoleDaoImpl.java b/src/main/java/org/upsmf/grievance/dao/impl/RoleDaoImpl.java
new file mode 100644
index 0000000..03b6583
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/impl/RoleDaoImpl.java
@@ -0,0 +1,204 @@
+package org.upsmf.grievance.dao.impl;
+
+import java.util.ArrayList;
+import java.util.Iterator;
+import java.util.List;
+import java.util.Map;
+import java.util.Map.Entry;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.stereotype.Repository;
+
+import org.upsmf.grievance.dao.RoleDao;
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.mapper.SqlDataMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.RoleActionMapper;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.Sql;
+import org.upsmf.grievance.util.Sql.Common;
+import org.upsmf.grievance.util.Sql.RoleAction;
+
+@Repository(Constants.ROLE_DAO)
+public class RoleDaoImpl implements RoleDao {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_SAVING_THE_ROLE_DETAILS_S = "Encountered an exception while saving the Role Details : %s";
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_ROLES_S = "Encountered an exception while fetching all roles %s";
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_S = "Encountered an Exception : %s";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(RoleDaoImpl.class);
+
+ @Autowired
+ JdbcTemplate jdbcTemplate;
+
+ @Autowired
+ private SuperAdminDao superAdminDao;
+
+ @Override
+ public Role saveRole(Role role) {
+ int saveRole = 0;
+ try {
+ saveRole = jdbcTemplate.update(RoleAction.SAVE_NEW_ROLE, new Object[] { role.getName(), role.getOrgId() });
+ } catch (Exception ex) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_SAVING_THE_ROLE_DETAILS_S, ex.getMessage()));
+ }
+ if (saveRole > 0) {
+ return role;
+ }
+ return null;
+ }
+
+ @Override
+ public Role updateRole(Role role) {
+ int updateRole = 0;
+ try {
+ updateRole = jdbcTemplate.update(RoleAction.UPDATE_ROLE,
+ new Object[] { role.getName(), role.getId(), role.getOrgId() });
+ } catch (Exception ex) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_SAVING_THE_ROLE_DETAILS_S, ex.getMessage()));
+ }
+ if (updateRole > 0) {
+ return role;
+ }
+ return null;
+ }
+
+ @Override
+ public List<Role> getAllRoles(Long orgId) {
+ List<Role> roleList = null;
+ String query = RoleAction.GET_ALL_ROLES + Common.WHERE_CLAUSE + RoleAction.ORG_ID_CONDITION;
+ try {
+ roleList = jdbcTemplate.query(query, new Object[] { orgId }, MasterDataManager.rowMapRole);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_ROLES_S, e.getMessage()));
+ }
+ return roleList;
+ }
+
+ @Override
+ public String findById(Role role) {
+ String roleList = null;
+ try {
+ roleList = jdbcTemplate.queryForObject(RoleAction.SELECT_ROLES_ON_ID,
+ new Object[] { role.getId(), role.getOrgId() }, String.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_ROLES_S, e.getMessage()));
+ }
+ if (roleList != null) {
+ return roleList;
+ }
+ return null;
+ }
+
+ @Override
+ public List<Role> getAllOrgRoles() {
+ List<Role> roleList = null;
+ try {
+ roleList = jdbcTemplate.query(RoleAction.GET_ALL_ROLES, MasterDataManager.rowMapRole);
+ return roleList;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_ROLES_S, e.getMessage()));
+ }
+ return new ArrayList<>();
+ }
+
+ @Override
+ public void initializeActions() {
+
+ try {
+ Iterator<Entry<Integer, List<String>>> it = Constants.getActions().entrySet().iterator();
+ while (it.hasNext()) {
+ Entry<Integer, List<String>> pair = it.next();
+ Boolean value = jdbcTemplate.queryForObject(Sql.Organization.CHECK_IF_ACTION_EXISTS,
+ new Object[] { pair.getKey() }, Boolean.class);
+ if (!value) {
+ if (!ProjectUtil.isObjectListNullOrEmpty(Constants.getActions().get(pair.getKey()))
+ && Constants.getActions().get(pair.getKey()).size() == 3) {
+ jdbcTemplate.update(Sql.UserQueries.INSERT_ACTION,
+ new Object[] { pair.getKey(), Constants.getActions().get(pair.getKey()).get(0),
+ Constants.getActions().get(pair.getKey()).get(1),
+ Constants.getActions().get(pair.getKey()).get(2) });
+ }
+ } else if (!ProjectUtil.isObjectListNullOrEmpty(Constants.getActions().get(pair.getKey()))
+ && Constants.getActions().get(pair.getKey()).size() == 3) {
+ jdbcTemplate.update(Sql.UserQueries.UPDATE_ACTION,
+ new Object[] { Constants.getActions().get(pair.getKey()).get(0),
+ Constants.getActions().get(pair.getKey()).get(1),
+ Constants.getActions().get(pair.getKey()).get(2), pair.getKey() });
+ }
+
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+
+ }
+
+ @Override
+ public void intializeRolesAndActions() {
+ Long roleId = null;
+ List<Organization> organizations = superAdminDao.getAllOrganization();
+ for (int i = 0; i < organizations.size(); i++) {
+ for (Constants.userRole roleName : Constants.userRole.values()) {
+ try {
+ roleId = jdbcTemplate.queryForObject(Sql.Organization.GET_ROLE_ID_FROM_ORG,
+ new Object[] { String.valueOf(roleName), organizations.get(i).getId() }, Long.class);
+ jdbcTemplate.update(Sql.Organization.DELETE_ACTION, new Object[] { roleId });
+ List<Integer> actions;
+ switch (String.valueOf(roleName)) {
+ case Common.SUPER_ADMIN:
+ actions = Constants.getSuperadminactions();
+ break;
+ case Common.ORGADMIN:
+ actions = Constants.getOrgadminactions();
+ break;
+ case Common.ENDUSER:
+ actions = Constants.getEnduseractions();
+ break;
+ default:
+ actions = new ArrayList<>();
+ }
+ for (int j = 0; j < actions.size(); j++) {
+ jdbcTemplate.update(Sql.Organization.ADD_ROLE_PERMISSION,
+ new Object[] { roleId, actions.get(j) });
+ }
+ } catch (Exception e) {
+ LOGGER.info(String.format("Role Doesn't exist as per mapped, Please check. %s", roleId.toString()));
+ }
+ }
+ }
+
+ }
+
+ @Override
+ public Map<Long, List<String>> getAllActionsForRoles(List<Long> roleIds) {
+ RoleActionMapper mapper = new SqlDataMapper().new RoleActionMapper();
+ String queryToExecute = RoleAction.GET_ALL_ACTIONS_FOR_ROLES + getIdQuery(roleIds);
+ try {
+ jdbcTemplate.query(queryToExecute, mapper);
+ return mapper.getRoleActionsMap();
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_ROLES_S, e.getMessage()));
+ }
+ return null;
+ }
+
+ private static String getIdQuery(final List<Long> idList) {
+ final StringBuilder query = new StringBuilder("(");
+ if (!idList.isEmpty()) {
+ query.append(idList.get(0).toString());
+ for (int i = 1; i < idList.size(); i++) {
+ query.append(", " + idList.get(i));
+ }
+ }
+ return query.append(")").toString();
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImpl.java b/src/main/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImpl.java
new file mode 100644
index 0000000..1f99fef
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImpl.java
@@ -0,0 +1,391 @@
+package org.upsmf.grievance.dao.impl;
+
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.SQLException;
+import java.util.ArrayList;
+import java.util.Date;
+import java.util.List;
+
+import org.apache.commons.lang3.StringUtils;
+import org.apache.velocity.VelocityContext;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Repository;
+
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.KeyFactory;
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.OrgMapper;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.DateUtil;
+import org.upsmf.grievance.util.JsonKey;
+import org.upsmf.grievance.util.OneWayHashing;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.S3FileManager;
+import org.upsmf.grievance.util.SendMail;
+import org.upsmf.grievance.util.Sql;
+import org.upsmf.grievance.util.Sql.Apps;
+import org.upsmf.grievance.util.Sql.Common;
+
+@Repository(Constants.SUPER_ADMIN_DAO)
+public class SuperAdminDaoImpl implements SuperAdminDao {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_S = "Encountered an Exception : %s";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(SuperAdminDaoImpl.class);
+
+ @Autowired
+ private JdbcTemplate jdbcTemplate;
+
+ @Override
+ public List<Organization> getAllOrganization() {
+ List<Organization> list = new ArrayList<>();
+ try {
+ list = jdbcTemplate.query(Sql.Organization.GET_ALL_ORG, new Object[] {},
+ MasterDataManager.rowMapOrganizationModel);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return list;
+ }
+
+ @Override
+ public boolean addAdmin(long userId) {
+ try {
+ MasterDataManager.getUserOrgMap().get(userId);
+ int orgId = getOrganizationByUserId(userId);
+ Long roleId = jdbcTemplate.queryForObject(Sql.UserQueries.GET_ROLE_ID_BY_ORG,
+ new Object[] { orgId, Sql.Common.ORGADMIN }, Long.class);
+
+ Integer response = jdbcTemplate.update(Sql.UserQueries.ADD_ADMIN,
+ new Object[] { roleId.intValue(), userId });
+ if (response > 0) {
+ MasterDataManager.getUserRoleMap().put(userId, roleId);
+ return true;
+ }
+ return false;
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while Adding an Admin : %s", e.getMessage()));
+ return false;
+ }
+
+ }
+
+ @Override
+ public boolean removeAdmin(long userId) {
+ try {
+ int orgId = getOrganizationByUserId(userId);
+ MasterDataManager.getUserOrgMap().get(userId);
+ Long roleId = jdbcTemplate.queryForObject(Sql.UserQueries.GET_ROLE_ID_BY_ORG,
+ new Object[] { orgId, Sql.Common.ENDUSER }, Long.class);
+ Integer response = jdbcTemplate.update(Sql.UserQueries.DELETE_ADMIN,
+ new Object[] { roleId.intValue(), userId });
+ if (response > 0) {
+ MasterDataManager.getUserRoleMap().put(userId, roleId);
+ return true;
+ }
+ return false;
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while removing an Admin : %s", e.getMessage()));
+ return false;
+ }
+
+ }
+
+ @Override
+ public Organization addOrganization(Organization organization) {
+ int insertSuccessful = 0;
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ List<Organization> list = jdbcTemplate.query(Sql.Organization.GET_ORG_BY_NAME,
+ new Object[] { organization.getOrgName() }, MasterDataManager.rowMapOrganizationModel);
+ if (list == null || list.isEmpty()) {
+ Long userId = newOrgCreateAdmin(organization);
+ if (userId == null) {
+ return null;
+ }
+ try {
+ insertSuccessful = jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(Sql.Organization.ADD_NEW_ORG,
+ returnValColumn);
+ statement.setString(1, organization.getOrgName());
+ statement.setString(2, organization.getUrl());
+ statement.setString(3, organization.getLogo());
+ statement.setLong(4, userId);
+ statement.setLong(5, userId);
+ statement.setString(6, organization.getOrgDescription());
+ statement.setString(7, organization.getOrgColor());
+ statement.setString(8, organization.getEmailDomain());
+ return statement;
+ }
+ }, keyHolder);
+ organization.setId((Long) keyHolder.getKey());
+ MasterDataManager.getOrgIdAndOrgNameMap().put(organization.getId(), organization.getOrgName());
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while Adding an Organization : %s", e.getMessage()));
+ }
+ if (insertSuccessful > 0) {
+ jdbcTemplate.update(Sql.UserQueries.NEW_ORG_AUTH, new Object[] { organization.getId(),
+ organization.getAuthId(), organization.getUrl(), organization.getEmailDomain() });
+ orgSetup(organization, userId);
+ return organization;
+ }
+ }
+ return null;
+ }
+
+ public Long newOrgCreateAdmin(final Organization org) {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ try {
+ Long list = jdbcTemplate.queryForObject(Sql.UserQueries.USER_DATA,
+ new Object[] { org.getAdminDetails().get(0).getUsername() }, Long.class);
+ if (list == 0) {
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection connection) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = connection.prepareStatement(Sql.Organization.NEW_ORG_ADMIN_USER,
+ returnValColumn);
+ statement.setString(1, org.getAdminDetails().get(0).getName());
+ statement.setString(2, org.getAdminDetails().get(0).getUsername());
+ statement.setString(3, org.getAdminDetails().get(0).getPhone());
+ statement.setString(4, org.getAdminDetails().get(0).getImagePath());
+ return statement;
+ }
+ }, keyHolder);
+ return keyHolder.getKey().longValue();
+ }
+ MasterDataManager.getAllUserRoles();
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while Adding an Admin for New Org : %s", e.getMessage()));
+ }
+
+ return null;
+ }
+
+ public void orgSetup(final Organization org, Long newOrgAdminUserId) {
+ Long id = org.getId();
+ if (id > 0) {
+ LOGGER.info("Org Id: {}", id);
+ }
+ if (newOrgAdminUserId > 0) {
+ LOGGER.info("User Id : {}", newOrgAdminUserId);
+ }
+ String password = null;
+ int adminRoleId = 0;
+ try {
+ for (Constants.userRole roleName : Constants.userRole.values()) {
+ Boolean value = jdbcTemplate.queryForObject(Sql.Organization.CHECK_IF_ROLE_EXISTS,
+ new Object[] { String.valueOf(roleName), id }, Boolean.class);
+ if (!value) {
+ jdbcTemplate.update(Sql.Organization.ADD_ORG_ROLES, new Object[] { String.valueOf(roleName), id });
+ }
+ List<Integer> actions = new ArrayList<>();
+ Integer roleId = jdbcTemplate.queryForObject(Sql.Organization.GET_ROLE_ID_BY_ORG,
+ new Object[] { id, String.valueOf(roleName) }, Integer.class);
+ if (String.valueOf(roleName).equals(Common.ORGADMIN)) {
+ adminRoleId = roleId;
+ actions = Constants.getOrgadminactions();
+ }
+ if (String.valueOf(roleName).equals(Common.ENDUSER)) {
+ actions = Constants.getEnduseractions();
+ }
+ for (int i = 0; i < actions.size(); i++) {
+ jdbcTemplate.update(Sql.Organization.ADD_ROLE_PERMISSION, new Object[] { roleId, actions.get(i) });
+ }
+ }
+ jdbcTemplate.update(Sql.Organization.NEW_ORG_ADMIN_ROLE, new Object[] { newOrgAdminUserId, adminRoleId });
+ MasterDataManager.getAllUserRoles();
+ jdbcTemplate.update(Sql.Organization.FIRST_ADMIN_COMP, new Object[] { id, newOrgAdminUserId });
+ MasterDataManager.getUserOrgMap().put(newOrgAdminUserId, id);
+ password = ProjectUtil.getRandomStringVal().trim();
+ if (!StringUtils.isBlank(password)) {
+ LOGGER.info("New Admin Password : {}", password);
+ }
+ String encodedPwd = OneWayHashing.encryptVal(password);
+ jdbcTemplate.update(Sql.Organization.NEW_ORG_ADMIN_PSWRD, new Object[] { encodedPwd, newOrgAdminUserId });
+ if (!StringUtils.isBlank(password)) {
+ LOGGER.info("Password : {}", password);
+ }
+ sendAdminMail(org.getAdminDetails().get(0).getUsername(), org.getAdminDetails().get(0).getName(), password);
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while setting up an Organization : %s", e.getMessage()));
+ }
+
+ }
+
+ private void sendAdminMail(String email, String firstName, String password) {
+ VelocityContext context = new VelocityContext();
+ try {
+ context.put(JsonKey.MAIL_SUBJECT, "Welcome to Aurora-Desk!");
+ context.put(JsonKey.MAIL_BODY, "You have been successfully added as the Org Admin to the system"
+ + " Please find your username and password");
+ context.put(JsonKey.PSWRD, password);
+ context.put(JsonKey.USER_NAME, email);
+ context.put(JsonKey.FIRST_NAME, firstName);
+
+ SendMail.sendMail(new String[] { email }, "Welcome To Aurora-Desk", context, "email_template.vm");
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while sending an Admin Mail : %s", e.getMessage()));
+ }
+ }
+
+ @Override
+ public S3Config getS3Access() {
+ S3Config exp = null;
+ try {
+ exp = jdbcTemplate.query(Sql.GET_S3_ACCESS, MasterDataManager.rowMapS3Config).get(0);
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage());
+ }
+ return exp;
+ }
+
+ @Override
+ public boolean updateOrganizationById(Organization org) {
+ int value = 0;
+ try {
+ value = jdbcTemplate.update(Sql.Organization.UPDATE_ORG,
+ new Object[] { org.getOrgName(), org.getLogo(), DateUtil.getFormattedDateInUTC(new Date()),
+ org.getUserId(), org.getUrl(), org.getOrgDescription(), org.getOrgColor(),
+ org.getEmailDomain(), org.getId() });
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while updating Organization by ID : %s", e.getMessage()));
+ }
+ return (value > 0);
+ }
+
+ private String getOrgLogo(Organization org) {
+ if (org.getLogo() != null) {
+ try {
+ S3Config s3values = jdbcTemplate.query(Sql.GET_S3_ACCESS, MasterDataManager.rowMapS3Config).get(0);
+ String url = null;
+ url = S3FileManager.getPreSignedURL(s3values, org.getLogo());
+ return url;
+ } catch (Exception e) {
+ return "";
+ }
+ }
+ return "";
+ }
+
+ @Override
+ public boolean deleteOrganization(Organization organization) {
+ try {
+ int value = jdbcTemplate.update(Sql.Organization.DELETE_ORG, new Object[] { organization.getUserId(),
+ DateUtil.getFormattedDateInUTC(new Date()), organization.getId() });
+ return (value > 0);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return false;
+ }
+
+ @Override
+ public int getOrganizationByUserId(long authUserId) {
+ try {
+ return jdbcTemplate.query(Sql.Organization.GET_ORG_BY_USERID, new Object[] { authUserId },
+ MasterDataManager.rowMapOrganizationModel).get(0).getId().intValue();
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return 0;
+ }
+
+ @Override
+ public boolean mapUserToOrg(long userId, int organisationId) {
+ try {
+ Integer response = jdbcTemplate.update(Sql.UserQueries.MAP_USER_TO_ORG,
+ new Object[] { userId, organisationId });
+ return (response > 0);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return false;
+ }
+
+ @Override
+ public User userDetailsByUserId(long userId) {
+ try {
+ List<User> list = jdbcTemplate.query(Sql.UserQueries.USER, new Object[] { userId },
+ MasterDataManager.rowMapUser);
+ return list.get(0);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return null;
+ }
+
+ @Override
+ public boolean mapAppsToOrg(StatusIdMap statusIdMap) {
+
+ try {
+ LOGGER.debug("Query to execute : " + Apps.DELETE_ORG_APP);
+ Integer response1 = jdbcTemplate.update(Sql.Apps.DELETE_ORG_APP,
+ new Object[] { statusIdMap.getAppId(), statusIdMap.getOrgId() });
+ Integer response = jdbcTemplate.update(Sql.Apps.MAP_APP_TO_ORG,
+ new Object[] { statusIdMap.getAppId(), statusIdMap.getOrgId() });
+ return (response > 0 && response1 > 0);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Exception in mapAppToOrg daoImpl %s", e.getMessage()));
+ return false;
+
+ }
+ }
+
+ @Override
+ public List<Organization> getOrganizationByUser(Long userId) {
+ try {
+ List<Organization> org = jdbcTemplate.query(Sql.Organization.GET_ORG_BY_USERID, new Object[] { userId },
+ MasterDataManager.rowMapOrganizationModel);
+ for (int i = 0; i < org.size(); i++) {
+ String url = getOrgLogo(org.get(i));
+ if (!url.isEmpty()) {
+ org.get(i).setLogo(url);
+ } else {
+ org.get(i).setLogo(null);
+ }
+ }
+ return org;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ return new ArrayList<>();
+ }
+ }
+
+ @Override
+ public Organization getOrganizationByIdV2(Long id) {
+ try {
+ OrgMapper orgMapper = new SqlDataMapper().new OrgMapper();
+ jdbcTemplate.query(Sql.Organization.ORG_BY_ID, new Object[] { true, true, id, id, Sql.Common.ORGADMIN },
+ orgMapper);
+ String url = getOrgLogo(orgMapper.getOrg());
+ if (!url.isEmpty()) {
+ orgMapper.getOrg().setLogo(url);
+ } else {
+ orgMapper.getOrg().setLogo(null);
+ }
+ return orgMapper.getOrg();
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception in getOrganizationByIdV2 : %s", e.getMessage()));
+ }
+ return null;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/impl/TagDaoImpl.java b/src/main/java/org/upsmf/grievance/dao/impl/TagDaoImpl.java
new file mode 100644
index 0000000..443f6ca
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/impl/TagDaoImpl.java
@@ -0,0 +1,139 @@
+package org.upsmf.grievance.dao.impl;
+
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.SQLException;
+import java.util.ArrayList;
+import java.util.List;
+import java.util.stream.Collectors;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.ParameterizedPreparedStatementSetter;
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.support.GeneratedKeyHolder;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Repository;
+
+import org.upsmf.grievance.dao.HelpdeskDao;
+import org.upsmf.grievance.dao.TagDao;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.interceptor.TicketsRequestInterceptor;
+import org.upsmf.grievance.model.Tags;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.Sql;
+
+@Repository(Constants.TAG_DAO)
+public class TagDaoImpl implements TagDao {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_TAGS_BY_ORG_S = "Encountered an Exception while fetching all tags by org : %s";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(TagDaoImpl.class);
+
+ @Autowired
+ private JdbcTemplate jdbcTemplate;
+
+ @Autowired
+ private HelpdeskDao helpdeskDao;
+
+ @Autowired
+ private TicketsRequestInterceptor ticketsRequestInterceptor;
+
+ @Override
+ public List<Tags> getAllTags(Long orgId) {
+ try {
+ return jdbcTemplate.query(Sql.Tags.GET_ALL_TAG_BY_ORGANISATION, new Object[] { orgId },
+ MasterDataManager.rowMapTags);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_TAGS_BY_ORG_S, e.getMessage()));
+ }
+ return new ArrayList<>();
+ }
+
+ @Override
+ public Tags getTagByName(String name, Long id) {
+ Tags tag = null;
+ try {
+ tag = jdbcTemplate.queryForObject(Sql.Tags.GET_TAG_BY_NAME, new Object[] { name, id },
+ MasterDataManager.rowMapTags);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while fetching tag by name : %s", e.getMessage()));
+ }
+ return tag;
+ }
+
+ @Override
+ public Long addTag(Long id, Tags tag) {
+ KeyHolder keyHolderForTag = new GeneratedKeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+
+ @Override
+ public PreparedStatement createPreparedStatement(Connection conn) throws SQLException {
+ String[] returnCol = new String[] { Sql.Tags.TAG_ID };
+ PreparedStatement preparedStatement = conn.prepareStatement(Sql.Tags.SAVE_TAG, returnCol);
+ preparedStatement.setString(1, tag.getName().trim());
+ preparedStatement.setLong(2, id);
+ preparedStatement.setLong(3, MasterDataManager.getOrgForUser(id));
+ return preparedStatement;
+ }
+ }, keyHolderForTag);
+ return keyHolderForTag.getKey().longValue();
+ }
+
+ @Override
+ public boolean addTicketTags(Long id, List<Tags> tags) {
+ jdbcTemplate.update(Sql.Tags.DELETE_TICKET_TAGS, new Object[] { id });
+ int[][] added;
+ added = jdbcTemplate.batchUpdate(Sql.Tags.SAVE_TICKET_TAG, tags, tags.size(),
+ new ParameterizedPreparedStatementSetter<Tags>() {
+ @Override
+ public void setValues(PreparedStatement ps, Tags tag) throws SQLException {
+ ps.setLong(1, id);
+ ps.setLong(2, tag.getId());
+
+ }
+ });
+ if (added.length > 0) {
+ Ticket ticket = new Ticket();
+ ticket.setOperation("update");
+ ticket.setId(id);
+ ticket.setTags(tags);
+ ticketsRequestInterceptor.addData(ticket);
+ return true;
+ }
+ return false;
+ }
+
+ @Override
+ public List<Tags> getAllTicketTags(Long id) {
+ try {
+ return jdbcTemplate.query(Sql.Tags.GET_ALL_TICKET_TAGS, new Object[] { id }, MasterDataManager.rowMapTags);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_TAGS_BY_ORG_S, e.getMessage()));
+ }
+ return new ArrayList<>();
+ }
+
+ @Override
+ public List<Tags> getHelpdeskTags(Long id, Long userId) {
+ List<Long> admins = helpdeskDao.getHelpdeskAdmins(id);
+ List<User> user = helpdeskDao.getUsersForHelpeskId(id);
+ List<Long> userIds = user.stream().map(User::getId).collect(Collectors.toList());
+ if (admins.contains(userId) || userIds.contains(userId)) {
+ try {
+ return jdbcTemplate.query(Sql.Tags.GET_ALL_TAG_BY_HELPDESK, new Object[] { id },
+ MasterDataManager.rowMapTags);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_FETCHING_ALL_TAGS_BY_ORG_S, e.getMessage()));
+ }
+ } else {
+ LOGGER.info("This user is not a part of this helpdesk:");
+ }
+ return new ArrayList<>();
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/impl/TicketDaoImpl.java b/src/main/java/org/upsmf/grievance/dao/impl/TicketDaoImpl.java
new file mode 100644
index 0000000..b030b39
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/impl/TicketDaoImpl.java
@@ -0,0 +1,1595 @@
+package org.upsmf.grievance.dao.impl;
+
+import java.io.File;
+import java.io.IOException;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.SQLException;
+import java.text.DateFormat;
+import java.text.SimpleDateFormat;
+import java.util.ArrayList;
+import java.util.Arrays;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.Iterator;
+import java.util.List;
+import java.util.Map;
+import java.util.function.Function;
+import java.util.stream.Collectors;
+
+import org.apache.commons.lang.RandomStringUtils;
+import org.apache.commons.lang3.StringUtils;
+import org.apache.http.HttpHost;
+import org.apache.http.auth.AuthScope;
+import org.apache.http.auth.UsernamePasswordCredentials;
+import org.apache.http.client.CredentialsProvider;
+import org.apache.http.impl.client.BasicCredentialsProvider;
+import org.apache.http.impl.nio.client.HttpAsyncClientBuilder;
+import org.apache.velocity.exception.ResourceNotFoundException;
+import org.elasticsearch.action.bulk.BulkRequest;
+import org.elasticsearch.action.index.IndexRequest;
+import org.elasticsearch.action.search.SearchRequest;
+import org.elasticsearch.action.search.SearchResponse;
+import org.elasticsearch.client.RestClient;
+import org.elasticsearch.client.RestClientBuilder;
+import org.elasticsearch.client.RestClientBuilder.HttpClientConfigCallback;
+import org.elasticsearch.client.RestHighLevelClient;
+import org.elasticsearch.index.query.BoolQueryBuilder;
+import org.elasticsearch.index.query.QueryBuilders;
+import org.elasticsearch.search.SearchHit;
+import org.elasticsearch.search.aggregations.AggregationBuilders;
+import org.elasticsearch.search.aggregations.bucket.histogram.DateHistogramInterval;
+import org.elasticsearch.search.aggregations.bucket.histogram.Histogram;
+import org.elasticsearch.search.builder.SearchSourceBuilder;
+import org.json.JSONObject;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.http.HttpEntity;
+import org.springframework.http.HttpHeaders;
+import org.springframework.http.HttpMethod;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.MediaType;
+import org.springframework.http.ResponseEntity;
+import org.springframework.jdbc.core.BatchPreparedStatementSetter;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Repository;
+import org.springframework.web.client.RestTemplate;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.bazaarvoice.jolt.Chainr;
+import com.bazaarvoice.jolt.JsonUtils;
+import com.google.gson.Gson;
+import org.upsmf.grievance.dao.HelpdeskDao;
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.dao.TagDao;
+import org.upsmf.grievance.dao.TicketDao;
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.HelpdeskTypeDto;
+import org.upsmf.grievance.dto.HelpdeskWorkflowDto;
+import org.upsmf.grievance.dto.TicketTypeDto;
+import org.upsmf.grievance.dto.TicketWorkflowDto;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.interceptor.TicketsRequestInterceptor;
+import org.upsmf.grievance.model.Access;
+import org.upsmf.grievance.model.AccessResponse;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.Analytics;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.KeyFactory;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.TicketCount;
+import org.upsmf.grievance.model.TicketElastic;
+import org.upsmf.grievance.model.Updates;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.HelpdeskRowRecordMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.TicketWorkFlowMapperV2;
+import org.upsmf.grievance.service.HelpdeskService;
+import org.upsmf.grievance.service.UserService;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.DateUtil;
+import org.upsmf.grievance.util.JsonKey;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.S3FileManager;
+import org.upsmf.grievance.util.SendMail;
+import org.upsmf.grievance.util.Sql;
+import org.upsmf.grievance.util.Sql.Apps;
+
+@Repository(Constants.TICKET_DAO)
+public class TicketDaoImpl implements TicketDao {
+ private static final String EL_STIC123 = "El@stic123";
+
+ private static final String ELASTIC = "elastic";
+
+ private static final String T = "T";
+
+ private static final String COUNT = "count";
+
+ private static final String CREATED_TIME = "createdTime";
+
+ private static final String EVENT = "event";
+
+ private static final String FEEDBACK_D1 = "feedback-d1";
+
+ private static final String REPLY = ":reply";
+
+ private static final String REVIEWS = "/reviews/";
+
+ private static final String REPLY_TEXT = "replyText";
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_UPDATING_TICKET_S = "Encountered an Exception while updating ticket : %s";
+
+ private static final String UPDATE = "update";
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_WHILE_DELETING_WORKFLOW_STAGES_FOR_A_HELPDESK_TYPE = "Encountered an Exception while deleting Workflow Stages for a Helpdesk Type : %s";
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_S = "Encountered an Exception : %s";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(TicketDaoImpl.class);
+
+ private Boolean attachmentSource;
+ @Value("${elk.data.up}")
+ private boolean elkDataUp;
+
+ @Value("${elasticsearch.url}")
+ private String elasticsearchUrl;
+
+ @Value("${elasticsearch.index}")
+ private String elasticsearchIndex;
+
+ @Value("${elasticsearch.type}")
+ private String elasticsearchType;
+
+ @Autowired
+ private JdbcTemplate jdbcTemplate;
+
+ @Autowired
+ private HelpdeskDao helpdeskDao;
+
+ @Autowired
+ private HelpdeskService helpdeskService;
+
+ @Autowired
+ private SuperAdminDao superAdminDao;
+
+ @Autowired
+ private UserService userService;
+
+ @Autowired
+ private TagDao tagDao;
+
+ @Autowired
+ private TicketsRequestInterceptor ticketsRequestInterceptor;
+
+ public TicketDaoImpl(@Value("${image.source.attachment.aws}") Boolean attachmentSource, JdbcTemplate jdbcTemplate,
+ HelpdeskDao helpdeskDao, HelpdeskService helpdeskService, SuperAdminDao superAdminDao) {
+ this.attachmentSource = attachmentSource;
+ this.jdbcTemplate = jdbcTemplate;
+ this.helpdeskDao = helpdeskDao;
+ this.helpdeskService = helpdeskService;
+ this.superAdminDao = superAdminDao;
+ }
+
+ @Override
+ public Ticket addTicket(Ticket ticket) {
+ if (ProjectUtil.isObjectNull(intializeAddTicket(ticket))) {
+ return null;
+ }
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ try {
+ if (ProjectUtil.isObjectNull(getApps(ticket))) {
+ return null;
+ }
+ Long orgId = jdbcTemplate.queryForObject(Apps.GET_ORG_ID_FROM_APP_ID, new Object[] { ticket.getAppId() },
+ Long.class);
+ ticket.setOrgId(orgId);
+ if (ticket.getHelpdeskId() == null) {
+ Long helpdeskId = jdbcTemplate.queryForObject(Apps.GET_HELPDESK_ID_FROM_APP_ID,
+ new Object[] { ticket.getAppId() }, Long.class);
+ ticket.setHelpdeskId(helpdeskId);
+ }
+ if (sourceId(ticket)) {
+ ticket.setSourceId(3L);
+ }
+ if (ticket.getHelpdeskId() != null) {
+ Helpdesk helpdesk = jdbcTemplate.query(Sql.UserQueries.GET_HELPDESK_CHANNELS,
+ new Object[] { ticket.getHelpdeskId() }, MasterDataManager.rowMapHelpdesk).get(0);
+ boolean val = val(ticket, helpdesk);
+ if (val) {
+ return null;
+ }
+ }
+ if (ticket.getRequestedBy() == null) {
+ setUsername(ticket);
+ }
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection connection) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = connection.prepareStatement(Sql.Ticket.ADD_TICKET, returnValColumn);
+ ticket.setCreatedTime(DateUtil.getFormattedDateInUTC(new Date()));
+ ticket.setUpdatedTime(DateUtil.getFormattedDateInUTC(new Date()));
+ ticket.setCreatedTimeTS(new Date().getTime());
+ ticket.setUpdatedTimeTS(new Date().getTime());
+ statement.setString(1, ticket.getCreatedTime());
+ if (!StringUtils.isBlank(String.valueOf(ticket.getRate()))) {
+ statement.setLong(2, ticket.getRate());
+ } else {
+ statement.setLong(2, 0L);
+ }
+ if (!StringUtils.isBlank(String.valueOf(ticket.getMaxRating()))) {
+ statement.setLong(3, ticket.getMaxRating());
+ } else {
+ statement.setLong(3, 0L);
+ }
+ if (!StringUtils.isBlank(ticket.getPriority())) {
+ statement.setString(4, ticket.getPriority());
+ } else {
+ statement.setString(4, "p3");
+ }
+ if (ticket.getRequestedBy() != null) {
+ statement.setLong(5, ticket.getRequestedBy());
+ }
+ if (ticket.getDescription() != null) {
+ statement.setString(6, ticket.getDescription());
+ } else if (ticket.getFeedback() != null) {
+ ticket.setDescription(ticket.getFeedback());
+ statement.setString(6, ticket.getFeedback());
+ } else {
+ statement.setString(6, "");
+ }
+ if (ticket.getType() != null) {
+ statement.setLong(7, ticket.getType());
+ } else {
+ Long id = jdbcTemplate.queryForObject(Sql.Ticket.GET_DEFAULT_TICKET_TYPE,
+ new Object[] { ticket.getHelpdeskId() }, Long.class);
+ ticket.setType(id);
+ if (id > 0) {
+ statement.setLong(7, id);
+ }
+ }
+ statement.setString(8, ticket.getUpdatedTime());
+ statement.setBoolean(9, false);
+ return statement;
+ }
+ }, keyHolder);
+ ticket.setId(keyHolder.getKey().longValue());
+ if (ticket.getReviewId() != null) {
+ jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_REVIEW_ID,
+ new Object[] { ticket.getReviewId(), ticket.getId() });
+ boolean v = value(ticket);
+ if (v) {
+ jdbcTemplate.update(Sql.Ticket.ADD_UPDATES,
+ new Object[] { ticket.getDeveloperComment(), ticket.getRequestedBy(), ticket.getId(),
+ convertFromTimestampToUTC(ticket.getDeveloperTimestamp()) });
+ }
+ }
+ ticket.setSourceId(ticket.getSourceId());
+ mapTicketToHelpdesk(ticket);
+ addCc(ticket);
+ TicketTypeDto ticketTypeDto = new TicketTypeDto(ticket);
+ String value = addDefaultWorkflowForTicketType(ticketTypeDto);
+ Boolean value1 = addChecklistForTicketType(ticketTypeDto);
+ ticket.setActive(true);
+ ticket.setOperation("save");
+ ticket.setStatus(value);
+ if (ticket.getSourceId().equals(3L)) {
+ sendTicketEmail(ticket);
+ ticketsRequestInterceptor.addData(ticket);
+ }
+ if (!value1) {
+ return null;
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ return null;
+ }
+ addTicketActivityLog(ticket.getId(), "New ticket has been created", ticket.getRequestedBy());
+ return ticket;
+ }
+
+ public void setUsername(Ticket ticket) {
+ User user = new User();
+ if (!StringUtils.isBlank(ticket.getUserName())) {
+ user.setUsername(ticket.getUserName());
+ } else {
+ user.setUsername("anonymous" + genText() + "@mail.com");
+ }
+ user.setOrgId(ticket.getOrgId());
+ ticket.setRequestedBy(userService.saveAnonymousUser(user));
+ }
+
+ public boolean sourceId(Ticket ticket) {
+ return ticket.getSourceId() == null || ticket.getSourceId().toString().isEmpty();
+ }
+
+ public boolean value(Ticket ticket) {
+ return ticket.getDeveloperComment() != null && ticket.getDeveloperTimestamp() != null;
+ }
+
+ public boolean val(Ticket ticket, Helpdesk helpdesk) {
+ return !((helpdesk.getDirect() && ticket.getSourceId() == 3L)
+ || (helpdesk.getPlaystore() && ticket.getSourceId() == 4L)
+ || (helpdesk.getAppstore() && ticket.getSourceId() == 5L)
+ || (helpdesk.getAurora_sdk() && ticket.getSourceId() == 1L));
+ }
+
+ private Ticket getApps(Ticket ticket) {
+ if (ticket.getAppId() == null && ticket.getAppName() != null) {
+ Long id = jdbcTemplate.queryForObject(Apps.CHECK_IF_APP_NAME_EXISTS, new Object[] { ticket.getAppName() },
+ Long.class);
+ if (id > 0) {
+ id = jdbcTemplate.queryForObject(Apps.GET_APP_ID_APP_KEY, new Object[] { ticket.getAppName() },
+ Long.class);
+ ticket.setAppId(id);
+ } else {
+ LOGGER.info("There is no app Url in the system as sent in the feedback, therefore no ticket is created "
+ + ticket.getAppName());
+ return null;
+ }
+ } else if (ticket.getAppId() == null && ticket.getAppKey() != null) {
+ Long id = jdbcTemplate.queryForObject(Apps.CHECK_GET_APP_ID_FROM_APP_KEY,
+ new Object[] { ticket.getAppName() }, Long.class);
+ if (id != 0) {
+ id = jdbcTemplate.queryForObject(Apps.GET_APP_ID_FROM_APP_KEY, new Object[] { ticket.getAppKey() },
+ Long.class);
+ ticket.setAppId(id);
+ } else {
+ LOGGER.info(
+ "There is no app related to the app key sent in the feedback, therefore no ticket is created "
+ + ticket.getAppKey());
+ return null;
+ }
+ }
+ return ticket;
+ }
+
+ private Ticket intializeAddTicket(Ticket ticket) {
+ if (!StringUtils.isBlank(ticket.getFeedback()) && !StringUtils.isBlank(ticket.getUserName())) {
+ if (jdbcTemplate.queryForObject(Apps.CHECK_IF_TICKET_EXIST,
+ new Object[] { ticket.getFeedback(), ticket.getUserName() }, Long.class) != 0) {
+ if (ticket.getSourceId() == 4L && ticket.getReviewId() != null) {
+ if (jdbcTemplate.queryForObject(Apps.CHECK_IF_TICKET_EXISTS,
+ new Object[] { ticket.getReviewId(), ticket.getUserName() }, Long.class) != 0) {
+ if (value(ticket)
+ && jdbcTemplate.queryForObject(Apps.CHECK_IF_UPDATE_EXISTS,
+ new Object[] { ticket.getDeveloperComment(),
+ convertFromTimestampToUTC(ticket.getDeveloperTimestamp()) },
+ Long.class) == 0) {
+ jdbcTemplate.update(Sql.Ticket.ADD_UPDATES,
+ new Object[] { ticket.getDeveloperComment(), ticket.getRequestedBy(),
+ ticket.getId(),
+ convertFromTimestampToUTC(ticket.getDeveloperTimestamp()) });
+ }
+ return null;
+ } else {
+ return null;
+ }
+ }
+ } else if (ticket.getSourceId() == 4L && ticket.getReviewId() != null
+ && jdbcTemplate.queryForObject(Apps.CHECK_IF_TICKET_EXISTS,
+ new Object[] { ticket.getReviewId(), ticket.getUserName() }, Long.class) != 0) {
+ if (ticket.getUserTimestamp() != null && jdbcTemplate.queryForObject(Apps.CHECK_IF_UPDATE_EXISTS,
+ new Object[] { ticket.getFeedback(), convertFromTimestampToUTC(ticket.getUserTimestamp()) },
+ Long.class) == 0) {
+ jdbcTemplate.update(Sql.Ticket.ADD_UPDATES,
+ new Object[] { ticket.getFeedback(), ticket.getUserName(), ticket.getId(),
+ convertFromTimestampToUTC(ticket.getUserTimestamp()) });
+ }
+ if (value(ticket)
+ && jdbcTemplate
+ .queryForObject(Apps.CHECK_IF_UPDATE_EXISTS,
+ new Object[] { ticket.getDeveloperComment(),
+ convertFromTimestampToUTC(ticket.getDeveloperTimestamp()) },
+ Long.class) == 0) {
+ jdbcTemplate.update(Sql.Ticket.ADD_UPDATES,
+ new Object[] { ticket.getDeveloperComment(), ticket.getRequestedBy(), ticket.getId(),
+ convertFromTimestampToUTC(ticket.getDeveloperTimestamp()) });
+ }
+ return null;
+ }
+ }
+ return ticket;
+ }
+
+ public String genText() {
+ String randomText = "abcdefghijklmnopqrstuvwxyz123456789";
+ int length = 5;
+ return RandomStringUtils.random(length, randomText);
+ }
+
+ private void sendTicketEmail(Ticket ticket) {
+ try {
+ User user = superAdminDao.userDetailsByUserId(ticket.getRequestedBy());
+ user.setOrgId(MasterDataManager.getUserOrgMap().get(ticket.getRequestedBy()));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.ID, ticket.getId().toString());
+ keyValue.put(JsonKey.HELPDESKID, ticket.getHelpdeskId().toString());
+ keyValue.put(JsonKey.HELPDESKNAME,
+ MasterDataManager.getHelpdeskIdHelpdeskObjectMapping().get(ticket.getHelpdeskId()).getName());
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.TICKETCREATION, "new-ticket-createdby-aurora.vm");
+ } catch (ResourceNotFoundException e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+
+ private void mapTicketToHelpdesk(Ticket ticket) {
+ if (ticket.getAppId() != null) {
+ jdbcTemplate.update(Sql.Ticket.ADD_TICKET_TO_HELPDESK,
+ new Object[] { ticket.getId(), ticket.getSourceId(), ticket.getHelpdeskId(), ticket.getAppId() });
+ }
+
+ }
+
+ @Override
+ public boolean attachmentUpload(MultipartFile file, Ticket ticket) {
+ List<Long> ticketIds = jdbcTemplate.queryForList(Sql.Ticket.GET_CREATED_AND_COPIED_TO_TICKET_IDS,
+ new Object[] { ticket.getUserId(), ticket.getUserId() }, Long.class);
+ Long helpdeskId = jdbcTemplate.queryForObject(Sql.Ticket.GET_HELPDESK_ID_FOR_TICKET,
+ new Object[] { ticket.getId() }, Long.class);
+ List<User> admins = new ArrayList<>();
+ if (helpdeskId != null) {
+ admins = helpdeskDao.getAdminForHelpeskId(helpdeskId);
+ }
+ List<Long> userIdList = admins.stream().map(User::getId).collect(Collectors.toList());
+ if (ticketIds.contains(ticket.getId()) || userIdList.contains(ticket.getUserId())) {
+ if (attachmentSource) {
+ return fetchAttach(ticket);
+ } else if (file != null) {
+ return fetchAtt(file, ticket);
+ }
+ }
+ return false;
+ }
+
+ public boolean fetchAttach(Ticket ticket) {
+ try {
+ if (ticket.getAttachmentUrl() != null) {
+ jdbcTemplate.update(Sql.UserQueries.REMOVE_ALL_TICKET_ATTACHMENT, new Object[] { ticket.getId() });
+ for (int i = 0; i < ticket.getAttachmentUrl().size(); i++) {
+ String val = getImagePathValue(ticket, ticket.getAttachmentUrl().get(i));
+ addAttachmentToTicket(ticket, val);
+ }
+ return true;
+ } else {
+ return false;
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ return false;
+ }
+ }
+
+ public boolean fetchAtt(MultipartFile file, Ticket ticket) {
+ try {
+ String val = uploadFile(file, ticket.getId());
+ Long attachmentId = getLastInsertId(val);
+ if (attachmentId > 0) {
+ jdbcTemplate.update(Sql.ADD_ATTACHMENT_TO_TICKET, new Object[] { ticket.getId(), attachmentId });
+ }
+ return true;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ return false;
+ }
+ }
+
+ private void addAttachmentToTicket(Ticket ticket, String val) {
+ try {
+ Long attachmentId = getLastInsertId(val);
+ if (attachmentId > 0) {
+ jdbcTemplate.update(Sql.ADD_ATTACHMENT_TO_TICKET, new Object[] { ticket.getId(), attachmentId });
+ }
+ } catch (Exception e) {
+ LOGGER.error("Erorr while uploading the attachment");
+ }
+ }
+
+ public Long getLastInsertId(String val) {
+ Long id = (long) 0;
+ try {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(Sql.INSERT_ATTACHMENT, returnValColumn);
+ statement.setString(1, val);
+ return statement;
+ }
+ }, keyHolder);
+ id = keyHolder.getKey().longValue();
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return id;
+ }
+
+ public String getImagePathValue(Ticket ticket, String url) {
+ String value = null;
+ try {
+ Long organization = MasterDataManager.getUserOrgMap().get(ticket.getUserId());
+ value = S3FileManager.attachementfilePath(url, "attachment", ticket.getId(), organization);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return value;
+ }
+
+ public void addCc(Ticket ticket) {
+ try {
+ if (ticket.getCc() != null) {
+ Long id = ticket.getId();
+ Long helpdeskId = ticket.getHelpdeskId();
+ List<Long> oldCC = getTicketCC(id);
+ for (Long admin : ticket.getCc()) {
+ if (oldCC.contains(admin)) {
+ oldCC.remove(admin);
+ }
+ }
+ for (int i = 0; i < oldCC.size(); i++) {
+ User user = superAdminDao.userDetailsByUserId(oldCC.get(i));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.ID, id.toString());
+ keyValue.put(JsonKey.HELPDESKID, helpdeskId.toString());
+ keyValue.put(JsonKey.HELPDESKNAME,
+ MasterDataManager.getHelpdeskIdHelpdeskObjectMapping().get(helpdeskId).getName());
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.REMOVEDFROMCOPIEDTO,
+ "remove-copied-to-ticket-aurora.vm");
+ }
+ jdbcTemplate.update(Sql.UserQueries.REMOVE_ALL_TICKET_CC, new Object[] { id });
+ for (int i = 0; i < ticket.getCc().size(); i++) {
+ jdbcTemplate.update(Sql.UserQueries.ADD_CC_TO_TICKET, new Object[] { id, ticket.getCc().get(i) });
+ User user = superAdminDao.userDetailsByUserId(ticket.getCc().get(i));
+ user.setOrgId(MasterDataManager.getUserOrgMap().get(ticket.getCc().get(i)));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.ID, id.toString());
+ keyValue.put(JsonKey.HELPDESKID, helpdeskId.toString());
+ keyValue.put(JsonKey.HELPDESKNAME,
+ MasterDataManager.getHelpdeskIdHelpdeskObjectMapping().get(helpdeskId).getName());
+ LOGGER.info(MasterDataManager.getHelpdeskIdHelpdeskObjectMapping().get(helpdeskId).getName());
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.COPIEDTO, "copied-to-ticket-aurora.vm");
+ }
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+
+ public List<Ticket> addTicketActivityLog(Long ticketId, String activity, Long changesBy) {
+ List<Ticket> ticketList = null;
+ try {
+ jdbcTemplate.update(Sql.Ticket.ADD_ACTIVITY_LOG,
+ new Object[] { activity, ticketId, DateUtil.getFormattedDateInUTC(new Date()), changesBy });
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return ticketList;
+ }
+
+ @Override
+ public List<Ticket> getAllTicketsByUserId(Long id) {
+ List<Ticket> ticketList = new ArrayList<>();
+ try {
+ ticketList = jdbcTemplate.query(Sql.Ticket.GET_ALL_TICKETS, new Object[] { id },
+ MasterDataManager.rowMapTicket);
+ setUserNamesAndWorkflow(ticketList);
+ for (int i = 0; i < ticketList.size(); i++) {
+ setTicketCCAndStatus(ticketList, i);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return ticketList;
+ }
+
+ @Override
+ public List<Ticket> keepOnlyCreatedAndCopiedToTickets(Long userId, List<Ticket> ticketList) {
+ List<Long> ticketIds = jdbcTemplate.queryForList(Sql.Ticket.GET_CREATED_AND_COPIED_TO_TICKET_IDS,
+ new Object[] { userId, userId }, Long.class);
+ Iterator<Ticket> itr = ticketList.iterator();
+ while (itr.hasNext()) {
+ Ticket ticket = itr.next();
+ if (!ticketIds.contains(ticket.getId())) {
+ itr.remove();
+ }
+ }
+ return ticketList;
+ }
+
+ @Override
+ public List<ChecklistItem> getChecklistItemsForTicket(Long ticketId) {
+ List<ChecklistItem> checklistItems = new ArrayList<>();
+ try {
+ checklistItems = jdbcTemplate.query(Sql.Helpdesk.GET_CHECKLIST_FOR_TICKET, new Object[] { ticketId },
+ new SqlDataMapper().new TicketsChecklistItemMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in get Checklist for ticket %s", e.getMessage()));
+ }
+ return checklistItems;
+ }
+
+ @Override
+ public String addDefaultWorkflowForTicketType(TicketTypeDto ticketTypeDto) {
+ HelpdeskRowRecordMapper helpdesk = helpdeskDao.getHelpdeskForId(ticketTypeDto.getOrgId(),
+ ticketTypeDto.getHelpdeskId());
+ List<Long> workFlowIds = new ArrayList<>(helpdesk.getHelpdeskWorkflowMap().keySet());
+ int[] values = null;
+ String name = "";
+ try {
+ values = jdbcTemplate.batchUpdate(Sql.Ticket.INSERT_WORKFLOW_FOR_TICKET_TYPE,
+ new BatchPreparedStatementSetter() {
+ @Override
+ public void setValues(java.sql.PreparedStatement statement, int i) throws SQLException {
+ statement.setLong(1, workFlowIds.get(i));
+ statement.setLong(2, ticketTypeDto.getId());
+ }
+
+ @Override
+ public int getBatchSize() {
+ return workFlowIds.size();
+ }
+ });
+ name = updateTicketWorkFlowinDB(ticketTypeDto, workFlowIds, values, name);
+ } catch (Exception ex) {
+ LOGGER.error(String.format("Exception Occured while mapping Products to Order : %s", ex.getMessage()));
+ }
+ return name;
+
+ }
+
+ private String updateTicketWorkFlowinDB(TicketTypeDto ticketTypeDto, List<Long> workFlowIds, int[] values,
+ String name) {
+ if (values != null && values.length > 0) {
+ jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_WORKFLOW, new Object[] { true,
+ DateUtil.getFormattedDateInUTC(new Date()), workFlowIds.get(0), ticketTypeDto.getId() });
+ name = jdbcTemplate.queryForObject(Sql.Ticket.GET_WORKFLOW_NAME, new Object[] { workFlowIds.get(0) },
+ String.class);
+ }
+ return name;
+ }
+
+ @Override
+ public Boolean addChecklistForTicketType(TicketTypeDto ticketTypeDto) {
+ List<ChecklistItem> helpdesk = helpdeskDao.getChecklistItemsForHelpdesk(ticketTypeDto.getHelpdeskId(),
+ ticketTypeDto.getTypeId());
+ int[] values = null;
+ try {
+ values = jdbcTemplate.batchUpdate(Sql.Ticket.INSERT_CHECKLIST_FOR_TICKET_TYPE,
+ new BatchPreparedStatementSetter() {
+ @Override
+ public void setValues(java.sql.PreparedStatement statement, int i) throws SQLException {
+ statement.setLong(1, ticketTypeDto.getId());
+ statement.setLong(2, helpdesk.get(i).getId());
+ }
+
+ @Override
+ public int getBatchSize() {
+ return helpdesk.size();
+ }
+ });
+ return (values != null && values.length > 0);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while adding checklist type for a ticket : %s",
+ e.getMessage()));
+ return false;
+ }
+ }
+
+ @Override
+ public Boolean deleteWorkflowForTicketType(Long ticketId) {
+ int status = 0;
+ try {
+ status = jdbcTemplate.update(Sql.Ticket.DELETE_WORKFLOW_FOR_TICKET_TYPE, new Object[] { ticketId });
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_DELETING_WORKFLOW_STAGES_FOR_A_HELPDESK_TYPE,
+ e.getMessage()));
+ return false;
+ }
+ return (status > 0);
+ }
+
+ @Override
+ public Boolean deleteChecklistForTicketType(TicketTypeDto ticketTypeDto) {
+ int status = 0;
+ try {
+ status = jdbcTemplate.update(Sql.Helpdesk.DELETE_CHECKLIST_FOR_TICKET,
+ new Object[] { ticketTypeDto.getId() });
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_DELETING_WORKFLOW_STAGES_FOR_A_HELPDESK_TYPE,
+ e.getMessage()));
+ return false;
+ }
+ return (status > 0);
+ }
+
+ @Override
+ public List<TicketWorkflowDto> getWorkflowForTicket(Long ticketId) {
+ List<TicketWorkflowDto> ticketWorkFlow = new ArrayList<>();
+ try {
+ ticketWorkFlow = jdbcTemplate.query(Sql.Helpdesk.GET_WORKFLOW_FOR_TICKET, new Object[] { ticketId },
+ new SqlDataMapper().new TicketWorkFlowMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in getchecklist for ticket %s", e.getMessage()));
+ }
+ return ticketWorkFlow;
+ }
+
+ public Map<Long, List<TicketWorkflowDto>> getWorkflowForTicketList(List<Long> ticketIdList) {
+ TicketWorkFlowMapperV2 mapper = new SqlDataMapper().new TicketWorkFlowMapperV2();
+ if (!ticketIdList.isEmpty()) {
+ String queryAppend = getIdQuery(ticketIdList);
+ try {
+ jdbcTemplate.query(Sql.Helpdesk.GET_WORKFLOW_FOR_TICKET_LIST + queryAppend, new Object[] {}, mapper);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered exception in getchecklist for ticket %s", e.getMessage()));
+ }
+ }
+ return mapper.getTicketWorkflowMap();
+ }
+
+ private static String getIdQuery(final List<Long> idList) {
+ final StringBuilder query = new StringBuilder("(");
+ if (!idList.isEmpty()) {
+ query.append(idList.get(0).toString());
+ for (int i = 1; i < idList.size(); i++) {
+ query.append(", " + idList.get(i));
+ }
+ }
+ return query.append(")").toString();
+ }
+
+ @Override
+ public Boolean updateNotesToTicket(Long requestedBy, Long ticketId, String notes) {
+ try {
+ jdbcTemplate.update(Sql.Ticket.UPDATE_NOTES_TO_TICKETS, new Object[] { notes, ticketId });
+ addTicketActivityLog(ticketId, "Ticket Notes has been updated", requestedBy);
+ return true;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return false;
+ }
+
+ @Override
+ public Boolean addUpdateUpdatesToTicket(Updates update) {
+
+ try {
+ if (update.getId() != null) {
+ sendRepliesToReviews(update);
+ jdbcTemplate.update(Sql.Ticket.UPDATE_UPDATES, new Object[] { update.getUpds(), update.isActive(),
+ DateUtil.getFormattedDateInUTC(new Date()), update.getId() });
+ } else {
+ sendRepliesToReviews(update);
+ List<Long> ccList = getTicketCC(update.getTicketId());
+ Long requestedBy = jdbcTemplate.queryForObject(Apps.GET_REQUESTED_BY,
+ new Object[] { update.getTicketId() }, Long.class);
+ ccList.add(requestedBy);
+ ccList.remove(update.getCreatedBy());
+ jdbcTemplate.update(Sql.Ticket.ADD_UPDATES, new Object[] { update.getUpds(), update.getCreatedBy(),
+ update.getTicketId(), DateUtil.getFormattedDateInUTC(new Date()) });
+ for (int i = 0; i < ccList.size(); i++) {
+ sendMailToCC(update, ccList, i);
+ }
+ }
+ return true;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return false;
+ }
+
+ private void sendMailToCC(Updates update, List<Long> ccList, int i) {
+ try {
+ User user = superAdminDao.userDetailsByUserId(ccList.get(i));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.ID, update.getTicketId().toString());
+ keyValue.put(JsonKey.UPDATE, update.getUpds());
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.UPDATES, "ticket-status-update-aurora.vm");
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+
+ @Override
+ public List<Updates> getUpdatesForTicket(Long id) {
+ List<Updates> update = null;
+ try {
+ update = jdbcTemplate.query(Sql.Ticket.GET_UPDATES, new Object[] { id }, MasterDataManager.rowMapUpdate);
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return update;
+ }
+
+ @Override
+ public Long getTemplatesVersion() {
+ Long version = 0l;
+ try {
+ version = jdbcTemplate.queryForObject(Sql.Ticket.GET_VERSION_FOR_TEMPLATES, Long.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_DELETING_WORKFLOW_STAGES_FOR_A_HELPDESK_TYPE,
+ e.getMessage()));
+ }
+ return version;
+ }
+
+ @Override
+ public boolean updateTemplateVersion(Long versionTimeStamp) {
+ LOGGER.info("Updating the Template Version Timestamp");
+ try {
+ jdbcTemplate.update(Sql.Ticket.UPDATE_VERSION_TIMESTAMP, new Object[] { versionTimeStamp });
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while updating the Version TimeStamp : %s",
+ e.getMessage()));
+ return false;
+ }
+ return true;
+ }
+
+ @Override
+ public Ticket getTicketsById(Long userId, Long id) {
+ List<Ticket> ticketList = null;
+ try {
+ ticketList = jdbcTemplate.query(Sql.Ticket.GET_TICKET_BY_ID, new Object[] { id },
+ MasterDataManager.rowMapTicket);
+ for (int i = 0; i < ticketList.size(); i++) {
+ List<Long> cc = getTicketCC(ticketList.get(i).getId());
+ ticketList.get(i).setCc(cc);
+ List<String> attachment = getTicketAttachment(ticketList.get(i).getId());
+ ticketList.get(i).setAttachmentUrl(attachment);
+ }
+
+ if (!ticketList.isEmpty()) {
+ List<ChecklistItem> checklist = getChecklistItemsForTicket(id);
+ ticketList.get(0).setChecklist(checklist);
+ ticketList = setUserNamesAndWorkflow(ticketList);
+ List<TicketWorkflowDto> data = ticketList.get(0).getWorkflowStages();
+ for (int i = 0; i < data.size(); i++) {
+ if (data.get(i).getStatus()) {
+ ticketList.get(0).setStatus(data.get(i).getName());
+ }
+ }
+ List<String> att = fetchAtt(ticketList);
+ ticketList.get(0).setAttachmentUrl(att);
+ ticketList.get(0).setTags(tagDao.getAllTicketTags(id));
+ return ticketList.get(0);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return null;
+ }
+
+ private List<String> fetchAtt(List<Ticket> ticketList) {
+ List<String> att = null;
+ try {
+ att = new ArrayList<>();
+ S3Config s3values = superAdminDao.getS3Access();
+ if (ticketList.get(0).getAttachmentUrl() != null) {
+ for (int i = 0; i < ticketList.get(0).getAttachmentUrl().size(); i++) {
+ if (ticketList.get(0).getAttachmentUrl() != null) {
+ fetchAttachment(ticketList, att, s3values, i);
+ }
+ }
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return att;
+ }
+
+ private void fetchAttachment(List<Ticket> ticketList, List<String> att, S3Config s3values, int i) {
+ try {
+ String url = null;
+ url = S3FileManager.getPreSignedURL(s3values, ticketList.get(0).getAttachmentUrl().get(i));
+ att.add(url);
+ } catch (Exception e) {
+ fetchFile(ticketList, i, e);
+ }
+ }
+
+ private void fetchFile(List<Ticket> ticketList, int i, Exception e) {
+ try {
+ byte[] file = getFile(ticketList.get(0).getAttachmentUrl().get(i));
+ ticketList.get(0).setImg(file);
+ } catch (Exception e1) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+
+ public byte[] getFile(String attachmentUrl) {
+ try {
+ byte[] content = null;
+ if (!StringUtils.isBlank(attachmentUrl)) {
+ Path path = Paths.get(Constants.ATTACHMENT_FOLDER + attachmentUrl);
+ content = readBytes(content, path);
+ }
+ return content;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return new byte[0];
+ }
+
+ private byte[] readBytes(byte[] content, Path path) {
+ try {
+ content = Files.readAllBytes(path);
+ } catch (final IOException e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return content;
+ }
+
+ private List<Ticket> setUserNamesAndWorkflow(List<Ticket> newTicketList) {
+ List<Long> ticketIdList = newTicketList.stream().map(Ticket::getId).collect(Collectors.toList());
+ Map<Long, List<TicketWorkflowDto>> ticketWorkflowMap = getWorkflowForTicketList(ticketIdList);
+ for (Ticket ticket : newTicketList) {
+ if (ticket.getRequestedBy() != null && StringUtils
+ .isNotBlank(MasterDataManager.getUserIdAndUserNameMap().get(ticket.getRequestedBy()))) {
+ ticket.setRequestedByName(MasterDataManager.getUserIdAndUserNameMap().get(ticket.getRequestedBy()));
+ }
+ if (ticketWorkflowMap.get(ticket.getId()) != null && !ticketWorkflowMap.get(ticket.getId()).isEmpty()) {
+ ticket.setWorkflowStages(ticketWorkflowMap.get(ticket.getId()));
+ }
+ }
+ return newTicketList;
+ }
+
+ @Override
+ public TicketCount getNoOfTickets(Long userId) {
+ try {
+ TicketCount ticketCount = new TicketCount();
+ List<Ticket> tickets = getAllTicketsByUserId(userId);
+ Long pinnedTicketCount = 0L;
+ Long closedTicketCount = 0L;
+ if (!tickets.isEmpty()) {
+ for (int i = 0; i < tickets.size(); i++) {
+ if (getPinnedTicket(tickets, i)) {
+ pinnedTicketCount = pinnedTicketCount + 1;
+ }
+ List<TicketWorkflowDto> workflow = getWorkflowForTicket(tickets.get(i).getId());
+ for (int j = 0; j < workflow.size(); j++) {
+ if (workflow.get(j).getStatus() && workflow.get(j).getName().equals("Closed")) {
+ closedTicketCount = closedTicketCount + 1;
+ }
+ }
+
+ }
+ }
+ ticketCount.setCreatedTicketCount(Long.valueOf(tickets.size()));
+ ticketCount.setPinnedTicketCount(pinnedTicketCount);
+ ticketCount.setClosedTicketCount(closedTicketCount);
+ return ticketCount;
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return null;
+
+ }
+
+ public boolean getPinnedTicket(List<Ticket> tickets, int i) {
+ return !ProjectUtil.isObjectNull(tickets.get(i).getPinnedTicket()) && tickets.get(i).getPinnedTicket();
+ }
+
+ public List<Long> getTicketCC(Long id) {
+ try {
+ return jdbcTemplate.queryForList(Sql.UserQueries.GET_TICKET_CC, new Object[] { id }, Long.class);
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return new ArrayList<>();
+
+ }
+
+ public List<String> getTicketAttachment(Long id) {
+ try {
+ return jdbcTemplate.queryForList(Sql.UserQueries.GET_TICKET_ATTACHMENT, new Object[] { id }, String.class);
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return new ArrayList<>();
+
+ }
+
+ @Override
+ public List<Ticket> getAllTicketsByAppId(Long appId) {
+ List<Ticket> ticketList = null;
+ try {
+ ticketList = jdbcTemplate.query(Sql.Ticket.GET_ALL_TICKETS_BY_APP_ID, new Object[] { appId },
+ MasterDataManager.rowMapTicket);
+ for (int i = 0; i < ticketList.size(); i++) {
+ setTicketCCAndStatus(ticketList, i);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return ticketList;
+ }
+
+ private void setTicketCCAndStatus(List<Ticket> ticketList, int i) {
+ List<Long> cc = getTicketCC(ticketList.get(i).getId());
+ ticketList.get(i).setCc(cc);
+ List<TicketWorkflowDto> workFlow = getWorkflowForTicket(ticketList.get(i).getId());
+ for (int j = 0; j < workFlow.size(); j++) {
+ if (workFlow.get(j).getStatus()) {
+ ticketList.get(i).setStatus(workFlow.get(j).getName());
+ }
+ }
+ }
+
+ @Override
+ public boolean updateTicketBasic(MultipartFile file, Ticket ticket) {
+ ticket.setUpdatedTime(DateUtil.getFormattedDateInUTC(new Date()));
+ Long loggedInUserId = ticket.getUserId();
+ int status = 0;
+ Long id = ticket.getId();
+ Ticket oldticket = getTicketsById(loggedInUserId, id);
+ List<Long> admins = helpdeskDao.getHelpdeskAdmins(oldticket.getHelpdeskId());
+ Ticket oldestTicket = oldticket;
+ try {
+ if (!admins.contains(loggedInUserId)) {
+ List<Ticket> ticketList = new ArrayList<>();
+ ticketList.add(oldticket);
+ List<Ticket> t = keepOnlyCreatedAndCopiedToTickets(loggedInUserId, ticketList);
+ if (!t.isEmpty()) {
+ oldticket = t.get(0);
+ oldestTicket = oldticket;
+ }
+ } else {
+ status = jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET, new Object[] { ticket.getPriority(),
+ ticket.getNotes(), ticket.getActive(), ticket.getUpdatedTime(), id });
+ }
+ if (checkIfLoggedInUserIsTheCreatorOfTheTicket(loggedInUserId, oldticket, admins)) {
+ ticket.setHelpdeskId(oldticket.getHelpdeskId());
+ addCc(ticket);
+ status = jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_DESCRIPTION,
+ new Object[] { ticket.getDescription(), id });
+ }
+ Ticket newticket = getTicketsById(loggedInUserId, id);
+ Ticket t = new Ticket();
+ t.setId(id);
+ if (newticket != null) {
+ if (!oldestTicket.getDescription().equals(newticket.getDescription())) {
+ addTicketActivityLog(id, "Ticket Description has been updated to " + newticket.getDescription(),
+ loggedInUserId);
+ t.setDescription(newticket.getDescription());
+ }
+ if (!oldestTicket.getPriority().equals(newticket.getPriority())) {
+ addTicketActivityLog(id, "Ticket priority has been updated to " + newticket.getPriority(),
+ loggedInUserId);
+ t.setPriority(newticket.getPriority());
+ }
+ if (newticket.getNotes() != null && oldestTicket.getNotes() != null
+ && !oldestTicket.getNotes().equals(newticket.getNotes())) {
+ addTicketActivityLog(id, "Ticket Notes has been updated to " + newticket.getNotes(),
+ loggedInUserId);
+ }
+ } else {
+ addTicketActivityLog(id, "Ticket Status has been updated to " + ticket.getActive(), loggedInUserId);
+ t.setActive(ticket.getActive());
+ }
+
+ t.setCc(ticket.getCc());
+ t.setOperation(UPDATE);
+ t.setUpdatedTimeTS(new Date().getTime());
+ t.setUpdatedTime(ticket.getUpdatedTime());
+ ticketsRequestInterceptor.addData(t);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_UPDATING_TICKET_S, e.getMessage()));
+ return false;
+ }
+ return (status > 0);
+ }
+
+ public boolean checkIfLoggedInUserIsTheCreatorOfTheTicket(Long loggedInUserId, Ticket oldticket,
+ List<Long> admins) {
+ return oldticket.getRequestedBy().equals(loggedInUserId) || admins.contains(loggedInUserId);
+ }
+
+ public String convertFromTimestampToUTC(Long timestamp) {
+ try {
+ Date d = new Date(timestamp * 1000);
+ DateFormat f = new SimpleDateFormat("yyyy-MM-dd hh:mm:ss");
+ return f.format(d);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return "";
+ }
+
+ public String uploadFile(MultipartFile file, long ticketId) {
+ try {
+ if (!new File(Constants.ATTACHMENT_FOLDER).exists()) {
+ if (new File(Constants.ATTACHMENT_FOLDER).mkdir()) {
+ LOGGER.info("Directory is created!");
+ } else {
+ LOGGER.error("Failed to create directory!");
+ }
+ } else {
+ LOGGER.info("Folder exist");
+ }
+ User user = new User();
+ byte[] bytes = file.getBytes();
+ String newFileName = ticketId + "." + file.getOriginalFilename().split(".")[1];
+ String val = "\\" + ticketId + "\\" + newFileName;
+ Path path = Paths.get(Constants.ATTACHMENT_FOLDER + val);
+ if (!StringUtils.isBlank(path.toString())) {
+ LOGGER.info("Path before write: {}", path);
+ }
+ Path path1 = Files.write(path, bytes);
+ if (!StringUtils.isBlank(path1.toString())) {
+ LOGGER.info("Path after write : {}", path1);
+ }
+ Long attachmentId = getLastInsertId(val);
+ if (attachmentId > 0) {
+ jdbcTemplate.update(Sql.ADD_ATTACHMENT_TO_TICKET, new Object[] { ticketId, attachmentId });
+ }
+ jdbcTemplate.update(Sql.INSERT_ATTACHMENT, new Object[] { val, ticketId });
+ user.setImagePath(val);
+ return user.getImagePath();
+ } catch (IOException e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return null;
+ }
+
+ @Override
+ public boolean updateTicketType(TicketTypeDto ticketTypeDto, Long userId) {
+ int status = 0;
+ try {
+ status = jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_TYPE,
+ new Object[] { ticketTypeDto.getTypeId(), ticketTypeDto.getId() });
+ deleteWorkflowForTicketType(ticketTypeDto.getId());
+ String stat = addWorkFlowForTicketType(ticketTypeDto);
+ deleteChecklistForTicketType(ticketTypeDto);
+ addChecklistForTicketType(ticketTypeDto);
+ addTicketActivityLog(ticketTypeDto.getId(),
+ "Ticket Type has been updated to" + ticketTypeDto.getTypeId().toString(), userId);
+ Ticket newticket = new Ticket();
+ newticket.setType(ticketTypeDto.getTypeId());
+ newticket.setOperation(UPDATE);
+ newticket.setStatus(stat);
+ newticket.setUpdatedTime(DateUtil.getFormattedDateInUTC(new Date()));
+ newticket.setUpdatedTimeTS(new Date().getTime());
+ ticketsRequestInterceptor.addData(newticket);
+
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while updating ticket type : %s", e.getMessage()));
+ return false;
+ }
+ return (status > 0);
+ }
+
+ private String addWorkFlowForTicketType(TicketTypeDto ticketTypeDto) {
+ List<HelpdeskDto> helpdesk = helpdeskService.getHelpdeskById(ticketTypeDto.getOrgId(),
+ ticketTypeDto.getHelpdeskId());
+ List<HelpdeskWorkflowDto> workFlowStages = new ArrayList<>();
+ List<HelpdeskTypeDto> helpdeskTypes = helpdesk.get(0).getTypes();
+ for (int i = 0; i < helpdeskTypes.size(); i++) {
+ if (helpdeskTypes.get(i).getId().equals(ticketTypeDto.getTypeId())) {
+ workFlowStages = helpdeskTypes.get(i).getWorkflowStages();
+ }
+ }
+ List<Long> workFlowIds = workFlowStages.stream().map(HelpdeskWorkflowDto::getId).collect(Collectors.toList());
+ int[] values = null;
+ String name = "";
+ try {
+ values = jdbcTemplate.batchUpdate(Sql.Ticket.INSERT_WORKFLOW_FOR_TICKET_TYPE,
+ new BatchPreparedStatementSetter() {
+ @Override
+ public void setValues(java.sql.PreparedStatement statement, int i) throws SQLException {
+ statement.setLong(1, workFlowIds.get(i));
+ statement.setLong(2, ticketTypeDto.getId());
+ }
+
+ @Override
+ public int getBatchSize() {
+ return workFlowIds.size();
+ }
+ });
+ if (values != null && values.length > 0) {
+ jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_WORKFLOW,
+ new Object[] { true, DateUtil.getFormattedDateInUTC(new Date()), workFlowStages.get(0).getId(),
+ ticketTypeDto.getId() });
+ name = jdbcTemplate.queryForObject(Sql.Ticket.GET_WORKFLOW_NAME, new Object[] { workFlowIds.get(0) },
+ String.class);
+ }
+ } catch (Exception ex) {
+ LOGGER.error(String.format("Exception Occured while mapping the new workflow : %s", ex.getMessage()));
+ }
+ return name;
+ }
+
+ @Override
+ public boolean updateTicketStatus(Ticket ticket) {
+ int status = 0;
+ List<TicketWorkflowDto> oldWorkFlow = getWorkflowForTicket(ticket.getId());
+ String oldStatus = "";
+ String newStatus = "";
+ for (int i = 0; i < oldWorkFlow.size(); i++) {
+ if (oldWorkFlow.get(i).getStatus()) {
+ oldStatus = oldWorkFlow.get(i).getName();
+ }
+ }
+ try {
+ for (int i = 0; i < ticket.getWorkflowStages().size(); i++) {
+ status = jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_WORKFLOW,
+ new Object[] { ticket.getWorkflowStages().get(i).getStatus(),
+ DateUtil.getFormattedDateInUTC(new Date()),
+ ticket.getWorkflowStages().get(i).getWorkFlowId(), ticket.getId() });
+ }
+ List<TicketWorkflowDto> workFlow = getWorkflowForTicket(ticket.getId());
+ for (int i = 0; i < workFlow.size(); i++) {
+ if (workFlow.get(i).getStatus()) {
+ newStatus = workFlow.get(i).getName();
+ }
+ }
+ addTicketActivityLog(ticket.getId(),
+ "Ticket Request Status has been updated from " + oldStatus + " to " + newStatus,
+ ticket.getRequestedBy());
+ Ticket newticket = new Ticket();
+ newticket.setId(ticket.getId());
+ newticket.setOperation(UPDATE);
+ newticket.setStatus(newStatus);
+ newticket.setUpdatedTime(DateUtil.getFormattedDateInUTC(new Date()));
+ newticket.setUpdatedTimeTS(new Date().getTime());
+ User user = superAdminDao.userDetailsByUserId(ticket.getRequestedBy());
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.ID, ticket.getId().toString());
+ keyValue.put(JsonKey.HELPDESKID, ticket.getHelpdeskId().toString());
+ keyValue.put(JsonKey.HELPDESK_NAME,
+ MasterDataManager.getHelpdeskIdHelpdeskObjectMapping().get(ticket.getHelpdeskId()).getName());
+ keyValue.put(JsonKey.OLDSTATUS, oldStatus);
+ keyValue.put(JsonKey.NEWSTATUS, newStatus);
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.STATUS_CHANGE, "ticket-status-update-aurora.vm");
+ ticketsRequestInterceptor.addData(newticket);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_UPDATING_TICKET_S, e.getMessage()));
+ return false;
+ }
+ return (status > 0);
+ }
+
+ @Override
+ public List<TicketElastic> getTicketDetailsByHelpdeskId(Ticket ticket) {
+ RestHighLevelClient client = connectToElasticSearch();
+ SearchResponse searchResponse = null;
+ List<TicketElastic> mapper = new ArrayList<>();
+ List<Long> admins = helpdeskDao.getHelpdeskAdmins(ticket.getHelpdeskId());
+ List<User> user = helpdeskDao.getUsersForHelpeskId(ticket.getHelpdeskId());
+ Long userId = ticket.getUserId();
+ ticket.setCc(new ArrayList<>(Arrays.asList(userId)));
+ List<Long> userIds = user.stream().map(User::getId).collect(Collectors.toList());
+ if (userId > 0) {
+ try {
+ SearchSourceBuilder searchSourceBuilder = new SearchSourceBuilder();
+ BoolQueryBuilder boolQuery = QueryBuilders.boolQuery();
+ setBoolQuery(ticket, admins, userId, userIds, boolQuery);
+ searchSourceBuilder.query(boolQuery);
+ commonQuery(ticket, searchSourceBuilder);
+ if (!searchSourceBuilder.toString().equals("{}")) {
+ searchResponse = searchFromTicketElasticData(client, searchSourceBuilder);
+ SearchHit[] hit = searchResponse.getHits().getHits();
+ long total = searchResponse.getHits().getTotalHits();
+ for (SearchHit hits : hit) {
+ String sourceAsMap = hits.getSourceAsString();
+ Gson g = new Gson();
+ TicketElastic ticketElastic = g.fromJson(sourceAsMap, TicketElastic.class);
+ ticketElastic.setTotal(total);
+ mapper.add(ticketElastic);
+ }
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+ return mapper;
+ }
+
+ public void setBoolQuery(Ticket ticket, List<Long> admins, Long userId, List<Long> userIds,
+ BoolQueryBuilder boolQuery) {
+ if (admins.contains(userId)) {
+ boolQuery.must(QueryBuilders.matchQuery("helpdeskId", ticket.getHelpdeskId()));
+ boolQuery.must(QueryBuilders.matchQuery("active", "true"));
+ } else if (userIds.contains(userId)) {
+ boolQuery.must(QueryBuilders.matchQuery("helpdeskId", ticket.getHelpdeskId()));
+ boolQuery.must(QueryBuilders.matchQuery("active", "true"));
+ BoolQueryBuilder newBoolQuery = QueryBuilders.boolQuery();
+ newBoolQuery.should(QueryBuilders.termsQuery(Sql.Ticket.CC, ticket.getCc()));
+ newBoolQuery.should(QueryBuilders.matchQuery("requestedBy", ticket.getUserId()));
+ boolQuery.must(newBoolQuery);
+ }
+ if (ticket.getSourceId() != null) {
+ boolQuery.filter(QueryBuilders.termQuery(Sql.Ticket.SOURCE_ID, ticket.getSourceId()));
+ }
+ if (StringUtils.isNotBlank(ticket.getSearchKeyword())) {
+ boolQuery
+ .filter(QueryBuilders.wildcardQuery(Sql.Ticket.DESCRIPTION, "*" + ticket.getSearchKeyword() + "*"));
+ }
+ if (!ProjectUtil.isObjectListNullOrEmpty(ticket.getFilterStatus()) && !ticket.getFilterStatus().isEmpty()) {
+ boolQuery.filter(QueryBuilders.termsQuery(Sql.Ticket.STATUS, ticket.getFilterStatus()));
+ }
+ if (!ProjectUtil.isObjectListNullOrEmpty(ticket.getSelectedTags()) && !ticket.getSelectedTags().isEmpty()) {
+ boolQuery.filter(QueryBuilders.termsQuery(Sql.Ticket.TAGS, ticket.getSelectedTags()));
+ }
+ }
+
+ public static <T, U> List<U> convertIntListToStringList(List<T> listOfInteger, Function<T, U> function) {
+ return listOfInteger.stream().map(function).collect(Collectors.toList());
+ }
+
+ private void commonQuery(Ticket ticket, SearchSourceBuilder searchSourceBuilder) {
+ if (!StringUtils.isBlank(ticket.getFilterCTUT())) {
+ searchSourceBuilder.sort(ticket.getFilterCTUT(), org.elasticsearch.search.sort.SortOrder.DESC);
+ } else {
+ searchSourceBuilder.sort("createdTimeTS", org.elasticsearch.search.sort.SortOrder.DESC);
+ }
+ if (!StringUtils.isBlank(String.valueOf(ticket.getFrom())) && ticket.getFrom() >= 0) {
+ searchSourceBuilder.from(ticket.getFrom());
+ }
+ if (!StringUtils.isBlank(String.valueOf(ticket.getSize())) && ticket.getSize() >= 0) {
+ searchSourceBuilder.size(ticket.getSize());
+ } else {
+ searchSourceBuilder.size(25);
+ }
+ searchSourceBuilder.fetchSource(Constants.getIncludeFields(), Constants.getExcludeFields());
+ }
+
+ @Override
+ public List<Ticket> getFeedBacksFromAuroraSdk() {
+ RestHighLevelClient client = connectToElasticSearch();
+ SearchResponse searchResponse = null;
+ List<Ticket> mapper = new ArrayList<>();
+ try {
+ SearchSourceBuilder searchSourceBuilder = new SearchSourceBuilder()
+ .query(QueryBuilders.boolQuery().must(QueryBuilders.matchAllQuery())).size(700);
+ searchResponse = searchFromAuroraSdkData(client, searchSourceBuilder);
+ SearchHit[] hit = searchResponse.getHits().getHits();
+ long total = searchResponse.getHits().getTotalHits();
+ for (SearchHit hits : hit) {
+ String sourceAsMap = hits.getSourceAsString();
+ Gson g = new Gson();
+ Ticket t = g.fromJson(sourceAsMap, Ticket.class);
+ mapper.add(t);
+ }
+ BulkRequest request = new BulkRequest();
+ for (int i = 0; i < total; i++) {
+ mapper.get(i).setSourceId(1L);
+ Ticket tkt = addTicket(mapper.get(i));
+ if (tkt != null) {
+ Map<String, Object> jsonMap = ticketsRequestInterceptor.createJsonMap(tkt);
+ request.add(new IndexRequest(elasticsearchIndex, elasticsearchType, tkt.getId().toString())
+ .source(jsonMap));
+ }
+ }
+ client.bulk(request);
+ client.close();
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return mapper;
+ }
+
+ @Override
+ public Map<String, Long> getTicketsCountPerMonthPerUser(Analytics analytics) {
+ RestHighLevelClient client = connectToElasticSearch();
+ SearchResponse searchResponse = null;
+ Map<String, Long> monthCountMap = new HashMap<>();
+ try {
+ DateHistogramInterval dateHistogramInterval = DateHistogramInterval.MONTH;
+ SearchSourceBuilder searchSourceBuilder = new SearchSourceBuilder()
+ .query(QueryBuilders.boolQuery()
+ .must(QueryBuilders.rangeQuery(CREATED_TIME).gte(analytics.getStartDate())
+ .lte(analytics.getEndDate()))
+ .filter(QueryBuilders.termQuery(Sql.Ticket.REQUESTEDBY, analytics.getUserId())))
+ .aggregation(AggregationBuilders.dateHistogram(COUNT).field(CREATED_TIME)
+ .dateHistogramInterval(dateHistogramInterval))
+ .size(0);
+ searchResponse = searchFromTicketElasticData(client, searchSourceBuilder);
+ Histogram hist = searchResponse.getAggregations().get(COUNT);
+ for (Histogram.Bucket bucket : hist.getBuckets()) {
+ monthCountMap.put(bucket.getKeyAsString().split(T)[0], bucket.getDocCount());
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return monthCountMap;
+ }
+
+ private RestHighLevelClient connectToElasticSearch() {
+ final CredentialsProvider credentialsProvider = new BasicCredentialsProvider();
+ credentialsProvider.setCredentials(AuthScope.ANY, new UsernamePasswordCredentials(ELASTIC, EL_STIC123));
+ HttpClientConfigCallback r = new RestClientBuilder.HttpClientConfigCallback() {
+ @Override
+ public HttpAsyncClientBuilder customizeHttpClient(HttpAsyncClientBuilder httpClientBuilder) {
+ return httpClientBuilder.setDefaultCredentialsProvider(credentialsProvider);
+ }
+ };
+ return new RestHighLevelClient(
+ RestClient.builder(new HttpHost(elasticsearchUrl)).setHttpClientConfigCallback(r));
+ }
+
+ private SearchResponse searchFromTicketElasticData(RestHighLevelClient client,
+ SearchSourceBuilder searchSourceBuilder) throws IOException {
+ SearchRequest searchRequest = new SearchRequest(elasticsearchIndex).types(elasticsearchType)
+ .source(searchSourceBuilder);
+ SearchResponse searchResponse = client.search(searchRequest);
+ client.close();
+ return searchResponse;
+ }
+
+ private SearchResponse searchFromAuroraSdkData(RestHighLevelClient client, SearchSourceBuilder searchSourceBuilder)
+ throws IOException {
+ SearchRequest searchRequest = new SearchRequest(FEEDBACK_D1).types(EVENT).source(searchSourceBuilder);
+ SearchResponse searchResponse = client.search(searchRequest);
+ client.close();
+ return searchResponse;
+ }
+
+ @Override
+ public boolean updateTicketChecklist(Ticket ticket) {
+ int status = 0;
+ try {
+ for (int i = 0; i < ticket.getChecklist().size(); i++) {
+ status = jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_CHECKLIST,
+ new Object[] { ticket.getChecklist().get(i).getChecked(), ticket.getChecklist().get(i).getId(),
+ ticket.getId() });
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_WHILE_UPDATING_TICKET_S, e.getMessage()));
+ return false;
+ }
+ return (status > 0);
+ }
+
+ @Override
+ public List<ActivityLog> getActivityLogsPerTicket(Long id) {
+ List<ActivityLog> activityLogs = null;
+ try {
+ activityLogs = jdbcTemplate.query(Sql.Ticket.GET_ACTIVITY_LOGS, new Object[] { id },
+ MasterDataManager.rowMapActivityLogs);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return activityLogs;
+ }
+
+ @Override
+ public List<ActivityLog> getActivityLogsPerUser(Long id) {
+ List<ActivityLog> activities = new ArrayList<>();
+ try {
+ activities = jdbcTemplate.query(Sql.Ticket.GET_ACTIVITY_LOGS_PER_USER, new Object[] { id, id },
+ MasterDataManager.rowMapActivityLogs);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return activities;
+ }
+
+ @Override
+ public boolean pinTicket(Ticket ticket) {
+ try {
+ if (ticket.getPinnedTicket() != null) {
+ jdbcTemplate.update(Sql.Ticket.UPDATE_TICKET_PIN,
+ new Object[] { ticket.getPinnedTicket(), ticket.getId() });
+ Ticket newticket = new Ticket();
+ newticket.setId(ticket.getId());
+ newticket.setPinnedTicket(ticket.getPinnedTicket());
+ newticket.setOperation(UPDATE);
+ newticket.setUpdatedTime(DateUtil.getFormattedDateInUTC(new Date()));
+ newticket.setUpdatedTimeTS(new Date().getTime());
+ ticketsRequestInterceptor.addData(newticket);
+ }
+ return true;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return false;
+ }
+
+ @Override
+ public boolean sendRepliesToReviews(Updates updates) {
+ try {
+ String reviewId = jdbcTemplate.queryForObject(Sql.Ticket.GET_REVIEW_ID,
+ new Object[] { updates.getTicketId() }, String.class);
+ if (reviewId != null) {
+ Long id = jdbcTemplate.queryForObject(Sql.Ticket.GET_ORG_ID_FROM_TICKET_ID,
+ new Object[] { updates.getTicketId() }, Long.class);
+ String appName = jdbcTemplate.queryForObject(Sql.Ticket.GET_APP_URL_FROM_TICKET_ID,
+ new Object[] { updates.getTicketId() }, String.class);
+ if (checkIfIDAndAppNameIsNotNull(id, appName)) {
+ RestTemplate restTemplate = new RestTemplate();
+ Access exp = userService.getReviewConfig(id);
+ AccessResponse accessResponse = new AccessResponse();
+ accessResponse = transformTOJSONString(restTemplate, exp, accessResponse);
+ final String uri = Constants.HTTPS_WWW_GOOGLEAPIS_COM_ANDROIDPUBLISHER_V3_APPLICATIONS + appName
+ + REVIEWS + reviewId + REPLY;
+ HttpHeaders header = new HttpHeaders();
+ header.setContentType(MediaType.APPLICATION_JSON);
+ header.set(Constants.HEADER_STRING, Constants.TOKEN_PREFIX + accessResponse.getAccessToken());
+ JSONObject request = new JSONObject();
+ if (extractUpdates(updates)) {
+ request.put(REPLY_TEXT, updates.getUpds());
+ } else {
+ return false;
+ }
+ HttpEntity<String> entity = new HttpEntity<>(request.toString(), header);
+ ResponseEntity<String> result = restTemplate.exchange(uri, HttpMethod.POST, entity, String.class);
+ if (matchStatus(result)) {
+ return true;
+ }
+ }
+
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return false;
+ }
+
+ public boolean checkIfIDAndAppNameIsNotNull(Long id, String appName) {
+ return id != null && appName != null;
+ }
+
+ public AccessResponse transformTOJSONString(RestTemplate restTemplate, Access exp, AccessResponse accessResponse) {
+ if (!ProjectUtil.isObjectNull(exp)) {
+ HttpHeaders headers = new HttpHeaders();
+ headers.setContentType(MediaType.APPLICATION_JSON);
+ Map<String, Object> map = new HashMap<>();
+ map.put(Constants.GRANT_TYPE, Constants.REFRESH_TOKEN);
+ map.put(Constants.CLIENT_ID, exp.getClientId());
+ map.put(Constants.CLIENT_SECRET, exp.getClientSecret());
+ map.put(Constants.REFRESH_TOKEN, exp.getRefreshToken());
+ HttpEntity<Map<String, Object>> request = new HttpEntity<>(map, headers);
+ ResponseEntity<String> response = restTemplate
+ .postForEntity(Constants.HTTPS_ACCOUNTS_GOOGLE_COM_O_OAUTH2_TOKEN, request, String.class);
+ if (!StringUtils.isEmpty(response.getBody())) {
+ List<Object> chainrSpecJSON = JsonUtils.classpathToList(Constants.ACCESSTOKENSPEC_JSON);
+ Chainr chainr = Chainr.fromSpec(chainrSpecJSON);
+ Object transformedOutput = chainr.transform(JsonUtils.jsonToObject(response.getBody()));
+ Gson g = new Gson();
+ accessResponse = g.fromJson(JsonUtils.toJsonString(transformedOutput), AccessResponse.class);
+ }
+ }
+ return accessResponse;
+ }
+
+ public boolean extractUpdates(Updates updates) {
+ return updates.getUpds() != null && !updates.getUpds().isEmpty();
+ }
+
+ public boolean matchStatus(ResponseEntity<String> result) {
+ return result.getStatusCode() == HttpStatus.OK;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dao/impl/UserDaoImpl.java b/src/main/java/org/upsmf/grievance/dao/impl/UserDaoImpl.java
new file mode 100644
index 0000000..1f2b581
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dao/impl/UserDaoImpl.java
@@ -0,0 +1,912 @@
+package org.upsmf.grievance.dao.impl;
+
+import static org.upsmf.grievance.util.Constants.TOKEN_PREFIX;
+
+import java.io.IOException;
+import java.sql.Connection;
+import java.sql.PreparedStatement;
+import java.sql.SQLException;
+import java.text.ParseException;
+import java.util.ArrayList;
+import java.util.Arrays;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+import java.util.stream.Collectors;
+
+import org.apache.commons.lang3.StringUtils;
+import org.apache.http.HttpHost;
+import org.apache.http.auth.AuthScope;
+import org.apache.http.auth.UsernamePasswordCredentials;
+import org.apache.http.client.CredentialsProvider;
+import org.apache.http.impl.client.BasicCredentialsProvider;
+import org.apache.http.impl.nio.client.HttpAsyncClientBuilder;
+import org.apache.velocity.VelocityContext;
+import org.elasticsearch.action.bulk.BulkRequest;
+import org.elasticsearch.action.index.IndexRequest;
+import org.elasticsearch.client.RestClient;
+import org.elasticsearch.client.RestClientBuilder;
+import org.elasticsearch.client.RestClientBuilder.HttpClientConfigCallback;
+import org.elasticsearch.client.RestHighLevelClient;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.dao.DataAccessException;
+import org.springframework.dao.InvalidDataAccessApiUsageException;
+import org.springframework.http.HttpEntity;
+import org.springframework.http.HttpHeaders;
+import org.springframework.http.HttpMethod;
+import org.springframework.http.MediaType;
+import org.springframework.http.ResponseEntity;
+import org.springframework.jdbc.core.BatchPreparedStatementSetter;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Repository;
+import org.springframework.web.client.RestClientException;
+import org.springframework.web.client.RestTemplate;
+
+import com.bazaarvoice.jolt.Chainr;
+import com.bazaarvoice.jolt.JsonUtils;
+import com.google.gson.Gson;
+import org.upsmf.grievance.config.JwtTokenUtil;
+import org.upsmf.grievance.dao.ApplicationDao;
+import org.upsmf.grievance.dao.RoleDao;
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.dao.TicketDao;
+import org.upsmf.grievance.dao.UserDao;
+import org.upsmf.grievance.dto.ChangePasswordDto;
+import org.upsmf.grievance.dto.LoginDto;
+import org.upsmf.grievance.dto.OrgUserRoleDto;
+import org.upsmf.grievance.dto.UserDto;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.interceptor.TicketsRequestInterceptor;
+import org.upsmf.grievance.model.Access;
+import org.upsmf.grievance.model.AccessResponse;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.CommonDataModel;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.KeyFactory;
+import org.upsmf.grievance.model.Rev;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.UserAuthentication;
+import org.upsmf.grievance.model.mapper.SqlDataMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.RolesUserMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserDetailsMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserRoleMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserRolesActionsMapper;
+import org.upsmf.grievance.service.UserService;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.DateUtil;
+import org.upsmf.grievance.util.JsonKey;
+import org.upsmf.grievance.util.OneWayHashing;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.S3FileManager;
+import org.upsmf.grievance.util.SendMail;
+import org.upsmf.grievance.util.Sql;
+import org.upsmf.grievance.util.Sql.UserQueries;
+
+@Repository(Constants.USER_DAO)
+public class UserDaoImpl implements UserDao {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION_S = "Encountered an Exception : %s";
+
+ private static final String EL_STIC123 = "El@stic123";
+
+ private static final String ELASTIC = "elastic";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(UserDaoImpl.class);
+
+ @Value("${elk.data.up}")
+ private boolean elkDataUp;
+
+ @Value("${elasticsearch.url}")
+ private String elasticsearchUrl;
+
+ @Value("${elasticsearch.index}")
+ private String elasticsearchIndex;
+
+ @Value("${elasticsearch.type}")
+ private String elasticsearchType;
+
+ @Autowired
+ private TicketsRequestInterceptor ticketsRequestInterceptor;
+
+ @Autowired
+ JdbcTemplate jdbcTemplate;
+
+ @Autowired
+ RoleDao roleDao;
+
+ @Autowired
+ JwtTokenUtil jwtTokenUtil;
+
+ @Autowired
+ UserService userService;
+
+ @Autowired
+ SuperAdminDao superAdminDao;
+
+ @Autowired
+ TicketDao ticketDao;
+
+ @Autowired
+ ApplicationDao applicationDao;
+
+ public UserDaoImpl(JdbcTemplate jdbcTemplate) {
+ this.jdbcTemplate = jdbcTemplate;
+ }
+
+ @Override
+ public List<Action> findAllActionsByRoleID(Integer roleID) {
+ List<Action> actions = new ArrayList<>();
+ try {
+ actions = jdbcTemplate.query(UserQueries.GET_USER_ACTIONS, new Object[] { roleID },
+ MasterDataManager.rowMapAction);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while fetching all the actions by Role ID %s",
+ e.getMessage()));
+ }
+ return actions;
+ }
+
+ @Override
+ public User findByUsername(String username, Boolean withRoles, Boolean withActions) {
+ User user = null;
+ try {
+ if (withRoles && withActions) {
+ UserRolesActionsMapper mapper = new SqlDataMapper().new UserRolesActionsMapper();
+ user = jdbcTemplate
+ .query(UserQueries.SELECT_USER_ROLES_ACTIONS_ON_USERNAME, new Object[] { username }, mapper)
+ .get(0);
+ user.setRoles(mapper.getRoleMap().values().stream().collect(Collectors.toList()));
+ user.setActions(mapper.getActionMap().values().stream().collect(Collectors.toList()));
+ } else if (withRoles) {
+ user = jdbcTemplate.query(UserQueries.SELECT_USER_ROLES_ON_USERNAME, new Object[] { username },
+ new SqlDataMapper().new UserRolesMapper()).get(0);
+ user.setRoles(new SqlDataMapper().new UserRolesMapper().getRoleMap().values().stream()
+ .collect(Collectors.toList()));
+ } else {
+ user = jdbcTemplate.query(UserQueries.SELECT_USER_ON_USERNAME, new Object[] { username },
+ new SqlDataMapper().new UserMapper()).get(0);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while fetching the User by Username : %s",
+ e.getMessage()));
+ }
+ return user;
+ }
+
+ @Override
+ public List<User> findOne(Long id) {
+ List<User> data = new ArrayList<>();
+ try {
+ data = jdbcTemplate.query(UserQueries.USER_PROFILE_FETCH, new Object[] { id },
+ new SqlDataMapper().new UserDetailsMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching the User By ID : %s", e.getMessage()));
+ }
+ return data;
+ }
+
+ @Override
+ public UserAuthentication findOneUserAuthentication(Long id) {
+ UserAuthentication user = null;
+ try {
+ user = jdbcTemplate.query(UserQueries.GET_USER_AUTH_DETAILS, new Object[] { id },
+ new SqlDataMapper().new UserAuthenticationMapper()).get(0);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching the Users Auth Details : %s",
+ e.getMessage()));
+ }
+ return user;
+ }
+
+ @Override
+ public User insertIntoUser(final User user) {
+ Long id = (long) 0;
+ try {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(UserQueries.SAVE_USER, returnValColumn);
+ statement.setString(1, user.getName());
+ statement.setString(2, user.getUsername());
+ statement.setString(3, user.getPhone());
+ statement.setString(4, user.getImagePath());
+ return statement;
+ }
+ }, keyHolder);
+ id = keyHolder.getKey().longValue();
+ user.setId(id);
+ MasterDataManager.getUserIdAndUserNameMap().put(id, user.getName());
+ } catch (InvalidDataAccessApiUsageException e) {
+ LOGGER.error(String.format("Encountered an Invalid Data Access Exception while creating a new User: %s",
+ e.getMessage()));
+ } catch (DataAccessException e) {
+ LOGGER.error(String.format("Encountered a Data Access Exception while creating a new User : %s",
+ e.getMessage()));
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered a Exception while creating a new User : %s", e.getMessage()));
+ }
+ return user;
+ }
+
+ @Override
+ public Long insertAnonymousUser(final User user) {
+ Long id = (long) 0;
+ String anonymous = "Anonymous";
+ try {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(UserQueries.SAVE_ANONYMOUS_USER,
+ returnValColumn);
+ statement.setString(1, anonymous);
+ statement.setString(2, user.getUsername());
+ statement.setString(3, "");
+ statement.setString(4, "");
+ statement.setBoolean(5, true);
+ return statement;
+ }
+ }, keyHolder);
+ id = keyHolder.getKey().longValue();
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered a Exception while creating a Anonymous User : %s", e.getMessage()));
+ }
+ return id;
+ }
+
+ @Override
+ public boolean customAuth(UserDto user) {
+ int row = 0;
+ VelocityContext context = new VelocityContext();
+ try {
+ String password = ProjectUtil.getRandomStringVal();
+ if (!StringUtils.isBlank(password)) {
+ LOGGER.info("Password : " + password);
+ }
+ String encodedPwd = OneWayHashing.encryptVal(password);
+ user.setPassword(encodedPwd);
+ row = insertIntoPassword(user.getId(), encodedPwd);
+ if (row > 0) {
+ context.put(JsonKey.MAIL_SUBJECT, "You're a Aurora-Desk User now!");
+ context.put(JsonKey.MAIL_BODY, "You have been successfully added as the user to the system"
+ + " Please find your username and password");
+ context.put(JsonKey.PSWRD, password);
+ context.put(JsonKey.USER_NAME, user.getUsername());
+ context.put(JsonKey.FIRST_NAME, user.getName());
+ SendMail.sendMail(new String[] { user.getUsername() }, "User Added, Password Generated", context,
+ "email_template.vm");
+ }
+ return true;
+ } catch (Exception e) {
+ LOGGER.error(String.format("Password insertion failed for user: %s", user.getId()));
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return false;
+ }
+
+ private UserAuthentication save(final UserAuthentication user) {
+ UserAuthentication user1 = new UserAuthentication();
+ try {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(UserQueries.SAVE_USER_AUTHENTICATION,
+ returnValColumn);
+ statement.setLong(1, user.getUserId());
+ statement.setString(2, user.getAuthToken());
+ return statement;
+ }
+ }, keyHolder);
+ Long id = keyHolder.getKey().longValue();
+ user1 = this.findOneUserAuthentication(id);
+
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an exception while saving User Authentication : %s", e.getMessage()));
+ }
+ return user1;
+ }
+
+ @Override
+ public int getAuthId(Long userId) {
+ int orgId = 0;
+ orgId = superAdminDao.getOrganizationByUserId(userId);
+ if (orgId > 0) {
+ try {
+ return jdbcTemplate.queryForObject(Sql.UserQueries.GET_AUTH_TYPE_ID, new Object[] { orgId },
+ Integer.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered a Exception while getting an Authentication ID: %s",
+ e.getMessage()));
+ }
+ }
+ return 0;
+ }
+
+ @Override
+ public int insertIntoPassword(Long id, String password) {
+ return jdbcTemplate.update(Sql.UserQueries.INSERT_PD, new Object[] { password, id.longValue() });
+ }
+
+ @Override
+ public User update(final User user) {
+ try {
+ if (user.getImagePath() != null) {
+ updateProfilePic(user.getId(), user.getImagePath());
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("error while updating profile pic %s", e.getMessage()));
+ }
+ try {
+ jdbcTemplate.update(UserQueries.UPDATE_USER, new Object[] { user.getName(), user.getUsername(),
+ user.getPhone(), user.getIsActive(), user.getImagePath(), user.getId() });
+ MasterDataManager.getUserIdAndUserName();
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an error while updating User Object : %s", e.getMessage()));
+ }
+ return user;
+ }
+
+ private String updateProfilePic(Long id, String imagePath) {
+ if (imagePath != null) {
+ Long organization = MasterDataManager.getUserOrgMap().get(id);
+ String profilePicPath = null;
+ profilePicPath = S3FileManager.filePath(imagePath, "userprofile", id, organization);
+ jdbcTemplate.update(Sql.INSERT_PROFILE_PICTURE, new Object[] { profilePicPath, id });
+ return profilePicPath;
+ }
+ return null;
+ }
+
+ @Override
+ public UserRoleMapper findAllRolesByUser(Long userId) {
+ UserRoleMapper mapper = new SqlDataMapper().new UserRoleMapper();
+ try {
+ jdbcTemplate.query(UserQueries.GET_ROLES_FOR_USER, new Object[] { userId }, mapper);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching the Roles for a User : %s",
+ e.getMessage()));
+ }
+
+ return mapper;
+ }
+
+ @Override
+ public Boolean mapUserToRole(long userId, List<Role> roleList) {
+ try {
+ jdbcTemplate.update(UserQueries.REMOVE_USER_ROLE_MAP, new Object[] { userId });
+ } catch (Exception ex) {
+ LOGGER.error(String.format("Encountered an exception while removing the User Role mapping : %s",
+ ex.getMessage()));
+ }
+
+ try {
+ jdbcTemplate.batchUpdate(UserQueries.MAP_USER_TO_ROLE, new BatchPreparedStatementSetter() {
+ @Override
+ public void setValues(java.sql.PreparedStatement statement, int i) throws SQLException {
+ Role role = roleList.get(i);
+ statement.setLong(1, userId);
+ statement.setLong(2, role.getId());
+ }
+
+ @Override
+ public int getBatchSize() {
+ return roleList.size();
+ }
+ });
+ MasterDataManager.getUserRoleMap().clear();
+ MasterDataManager.getRoleUserMap().clear();
+ MasterDataManager.getAllUserRoles();
+ return true;
+
+ } catch (Exception ex) {
+ LOGGER.error("Exception Occured while adding Roles to User : %s", ex);
+ return false;
+ }
+
+ }
+
+ @Override
+ public User updateUserImage(User profile) {
+ try {
+ KeyHolder keyHolder = KeyFactory.getkeyHolder();
+ jdbcTemplate.update(new PreparedStatementCreator() {
+ @Override
+ public PreparedStatement createPreparedStatement(Connection con) throws SQLException {
+ String[] returnValColumn = new String[] { "id" };
+ PreparedStatement statement = con.prepareStatement(UserQueries.UPDATE_USER_PROFILE_PROFILE_IMAGE,
+ returnValColumn);
+ statement.setString(1, profile.getImagePath());
+ statement.setLong(2, profile.getId());
+ return statement;
+ }
+ }, keyHolder);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an error while updating User Profile image %s", e.getMessage()));
+ }
+ return profile;
+ }
+
+ @Override
+ public Long checkUserNameExists(String username) {
+ Long userId;
+ try {
+ userId = jdbcTemplate.queryForObject("SELECT id FROM user WHERE username = ?", new Object[] { username },
+ Long.class);
+ } catch (Exception e) {
+ return 0l;
+ }
+ return userId;
+ }
+
+ @Override
+ public UserDetailsMapper findListOfUsers(List<Long> userIdList) {
+ UserDetailsMapper mapper = new SqlDataMapper().new UserDetailsMapper();
+ String query = buildMyQuery(userIdList);
+ LOGGER.info(String.format("Query to execute for fetching the User Profile : %s", query));
+ try {
+ jdbcTemplate.query(query, new Object[] {}, mapper);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching the User By ID : %s", e.getMessage()));
+ }
+ return mapper;
+ }
+
+ private String buildMyQuery(List<Long> userIdList) {
+ StringBuilder builder = new StringBuilder(UserQueries.USER_PROFILE_FETCH);
+ if (!userIdList.isEmpty()) {
+ builder.append("(");
+ for (int i = 0; i < userIdList.size(); i++) {
+ if (i == 0 && i == userIdList.size() - 1) {
+ builder.append(userIdList.get(i));
+ } else if (i == userIdList.size() - 1) {
+ builder.append(userIdList.get(i));
+ } else {
+ builder.append(userIdList.get(i) + ",");
+ }
+ }
+ builder.append(")");
+ }
+ return builder.toString();
+ }
+
+ @Override
+ public List<User> findAll(Long orgId) {
+ List<User> user = null;
+ try {
+ if (orgId > 0) {
+ user = jdbcTemplate.query(Sql.Common.GET_ALL_USERS_BY_ORG, new Object[] { orgId },
+ new SqlDataMapper().new UserDetailsMapper());
+ }
+ setImageUrlFromImagePath(user);
+ MasterDataManager.getAllUserRoles();
+ for (int i = 0; i < user.size(); i++) {
+ List<Long> roles = MasterDataManager.getUserRoleListMap().get(user.get(i).getId());
+ List<Role> roleList = new ArrayList<>();
+ for (int j = 0; j < roles.size(); j++) {
+ roleList.add(MasterDataManager.getRoleMap().get(roles.get(j)));
+ }
+ user.get(i).setRoles(roleList);
+ }
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an exception while fetching the User Profile : %s", e.getMessage()));
+ }
+ return user;
+ }
+
+ private void setImageUrlFromImagePath(List<User> user) {
+ for (int i = 0; i < user.size(); i++) {
+ if (user.get(i).getImagePath() != null) {
+ S3Config s3values = superAdminDao.getS3Access();
+ String url = null;
+ url = S3FileManager.getPreSignedURL(s3values, user.get(i).getImagePath());
+ user.get(i).setImagePath(url);
+ }
+ }
+ }
+
+ @Override
+ public Long getNumberOfUsers(Long role, Boolean active) {
+ Long numberOfUsers = 0L;
+ try {
+ if (role != null) {
+ numberOfUsers = jdbcTemplate.queryForObject(UserQueries.GET_USER_COUNT_FOR_ROLE, new Object[] { role },
+ Long.class);
+ } else if (active != null) {
+ numberOfUsers = jdbcTemplate.queryForObject(UserQueries.GET_USER_COUNT_ON_ACTIVE_STATUS,
+ new Object[] { active }, Long.class);
+ } else {
+ numberOfUsers = jdbcTemplate.queryForObject(UserQueries.GET_USER_COUNT, Long.class);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while fetching count of Users : %s", e.getMessage()));
+ }
+ return numberOfUsers;
+ }
+
+ @Override
+ public Long getNumberOfRoles() {
+ Long numberOfRoles = 0L;
+ try {
+ numberOfRoles = jdbcTemplate.queryForObject(UserQueries.GET_ROLE_COUNT, Long.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while fetching count of Roles : %s", e.getMessage()));
+ }
+ return numberOfRoles;
+ }
+
+ @Override
+ public Boolean invalidateToken(String authToken) {
+ try {
+ jdbcTemplate.update(UserQueries.INVALIDATE_TOKEN, new Object[] { authToken });
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an error while invalidating Auth Token : %s", e.getMessage()));
+ return false;
+ }
+ return true;
+ }
+
+ @Override
+ public Boolean findUserByToken(String authToken) {
+ Long countOfUsers = 0L;
+ authToken = authToken.replace(TOKEN_PREFIX, "");
+ try {
+ countOfUsers = jdbcTemplate.queryForObject(UserQueries.SELECT_USER_BY_TOKEN, new Object[] { authToken },
+ Long.class);
+ } catch (Exception e) {
+ LOGGER.error(
+ String.format("Encountered an Exception while fetching User by auth token: %s", e.getMessage()));
+ }
+ return (countOfUsers > 0);
+ }
+
+ @Override
+ public Boolean checkUserTokenExists(Long userId, String deviceToken) {
+ Long available = 0L;
+ try {
+ available = jdbcTemplate.queryForObject(UserQueries.CHECK_USER_DEVICE_TOKEN,
+ new Object[] { userId, deviceToken }, Long.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while fetching User Device by Device token: %s",
+ e.getMessage()));
+ }
+ return (available > 0);
+ }
+
+ @Override
+ public Long fetchAuthTokenReference(String authToken) {
+ authToken = authToken.split(" ")[1];
+ Long authTokenRef = 0L;
+ try {
+ authTokenRef = jdbcTemplate.queryForObject(UserQueries.FETCH_AUTH_TOKEN_REF, new Object[] { authToken },
+ Long.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an Exception while fetching User Device by Device token: %s",
+ e.getMessage()));
+ }
+ return authTokenRef;
+ }
+
+ @Override
+ public boolean changePassword(ChangePasswordDto changePasswordDto) {
+ boolean resposne = false;
+ if (isPasswordMatch(changePasswordDto.getUserId(), changePasswordDto.getOldPass())) {
+ int count = jdbcTemplate.update(Sql.Common.UPDATE_PSWRD,
+ new Object[] { OneWayHashing.encryptVal(changePasswordDto.getNewPass()),
+ DateUtil.getFormattedDateInUTC(new Date()), changePasswordDto.getUserId(),
+ OneWayHashing.encryptVal(changePasswordDto.getOldPass()) });
+ if (count > 0) {
+ resposne = true;
+ }
+ }
+ return resposne;
+ }
+
+ @Override
+ public boolean isPasswordMatch(long userId, String password) {
+ boolean response = false;
+ String storedPassword = ""; //$NON-NLS-1$
+ try {
+ storedPassword = jdbcTemplate.queryForObject(Sql.Common.CHECK_OLD_PSWRD, new Object[] { userId },
+ String.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ if (storedPassword.equals(OneWayHashing.encryptVal(password))) {
+ response = true;
+ }
+ return response;
+ }
+
+ @Override
+ public long forgotPassword(UserDto userDto) {
+ long userId = 0;
+ try {
+ userId = jdbcTemplate.queryForObject(Sql.Common.CHECK_USER_BY_USERNAME,
+ new Object[] { userDto.getUsername() }, Long.class);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+
+ return userId;
+ }
+
+ @Override
+ public boolean saveForgotPassword(long userId, String password) {
+ boolean response = false;
+ int count = 0;
+ try {
+ String encryptVal = OneWayHashing.encryptVal(password);
+ count = jdbcTemplate.update(Sql.Common.SAVE_FORGOT_PSWRD,
+ new Object[] { encryptVal, DateUtil.getFormattedDateInUTC(new Date()), userId });
+ LOGGER.info("Password : {}", encryptVal);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ if (count > 0) {
+ response = true;
+ }
+ return response;
+ }
+
+ @Override
+ public User getUserDetailsByEmail(String username) {
+ User user = null;
+ try {
+ user = jdbcTemplate
+ .query(Sql.Common.GET_USER_DETAIL_BY_EMAIL, new Object[] { username }, MasterDataManager.rowMapUser)
+ .get(0);
+ user.setOrgId(jdbcTemplate.queryForObject(Sql.Common.GET_ORG_ID_BY_USER_ID, new Object[] { user.getId() },
+ Long.class));
+ } catch (Exception e) {
+ LOGGER.error(String.format("getUserDetailsByEmail method : %s", e.getMessage())); //$NON-NLS-1$
+ }
+ return user;
+ }
+
+ @Override
+ public LoginDto login(UserDto userDto) {
+ final String token = jwtTokenUtil.generateToken(userDto);
+ UserAuthentication userAuthentication = new UserAuthentication();
+ userAuthentication.setUserId(userDto.getId());
+ userAuthentication.setAuthToken(token);
+ save(userAuthentication);
+ LoginDto loginDto = new LoginDto();
+ loginDto.setAuthToken(token);
+ loginDto.setUserId(userDto.getId());
+ List<Role> roles = userService.findAllRolesByUser(userDto.getId());
+ loginDto.setRoles(roles);
+ return loginDto;
+
+ }
+
+ @Override
+ public CommonDataModel getAuthDomain(UserDto userDto) {
+ CommonDataModel authDomain = null;
+ try {
+ authDomain = jdbcTemplate
+ .query(createSqlForAuth(userDto.getOrgId()), MasterDataManager.rowMapCommonDataModel).get(0);
+ } catch (DataAccessException e) {
+ LOGGER.error(String.format("Encountered an Exception while getting Auth Domain : %s", e.getMessage()));
+ }
+ return authDomain;
+ }
+
+ private final String createSqlForAuth(long orgId) {
+ StringBuilder queryBuilder = new StringBuilder(
+ UserQueries.QUERY1 + UserQueries.QUERY2 + orgId + UserQueries.QUERY3);
+ return queryBuilder.toString();
+ }
+
+ @Override
+ public boolean getFirstAdminsOfOrg(Long id) {
+ try {
+ Long value = null;
+ value = jdbcTemplate.queryForObject(Sql.UserQueries.CHECK_FIRST_ADMIN, Long.class, new Object[] { id });
+ return (value != null);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Error while check first admin %s", e.getMessage())); //$NON-NLS-1$
+ return false;
+ }
+ }
+
+ @Override
+ public Boolean onBoardingCheck(Long orgId, Long userId) {
+ try {
+ Long check = jdbcTemplate.queryForObject(Sql.UserQueries.GET_MASTER_DATA_CHECK, new Object[] { orgId },
+ Long.class);
+ if (check > 0) {
+ User user = getUserProfile(userId);
+ return (user.getUsername() != null && user.getName() != null);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("Error while check master Data %s", e.getMessage())); //$NON-NLS-1$
+ }
+ return false;
+ }
+
+ public User getUserProfile(Long userId) {
+ return jdbcTemplate
+ .query(Sql.UserQueries.USER_PROFILE_FETCH, new Object[] { userId }, MasterDataManager.rowMapUser)
+ .get(0);
+ }
+
+ @Override
+ public List<OrgUserRoleDto> getAllOrgUsers() {
+ List<OrgUserRoleDto> orgUserList = null;
+ try {
+ orgUserList = jdbcTemplate.query(Sql.UserQueries.GET_USER_ORG_MAP, new SqlDataMapper().new UserOrgMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching all roles %s", e.getMessage()));
+ }
+ return orgUserList;
+ }
+
+ @Override
+ public List<OrgUserRoleDto> getAllUserRoles() {
+ RolesUserMapper mapper = new SqlDataMapper().new RolesUserMapper();
+ List<OrgUserRoleDto> userRoleList = new ArrayList<>();
+ try {
+ jdbcTemplate.query(Sql.UserQueries.GET_USER_ROLE_MAP, mapper);
+ } catch (Exception e) {
+ LOGGER.error(String.format("Encountered an exception while fetching all roles %s", e.getMessage()));
+ }
+
+ for (Map.Entry<Long, OrgUserRoleDto> entry : mapper.getUserMap().entrySet()) {
+ userRoleList.add(entry.getValue());
+ }
+ return userRoleList;
+ }
+
+ @Override
+ public List<HelpDeskApp> getAppIdAndHelpDeskId() {
+ List<HelpDeskApp> helpdeskApp = null;
+ try {
+ helpdeskApp = jdbcTemplate.query(Sql.UserQueries.GET_APP_ID_HELPDESK_ID,
+ new SqlDataMapper().new HelpDeskAppMapper());
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return helpdeskApp;
+ }
+
+ @Override
+ public List<User> getUserIdAndUserName() {
+ try {
+ return jdbcTemplate.query(Sql.UserQueries.GET_USER_ID_AND_USER_NAME, new Object[] {},
+ MasterDataManager.rowMapUser);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ return new ArrayList<>();
+ }
+ }
+
+ @Override
+ public Access getReviewConfig(Long orgId) {
+ Access exp = null;
+ try {
+ exp = jdbcTemplate.query(Sql.GET_CONFIG, new Object[] { orgId }, MasterDataManager.rowMapAccess).get(0);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return exp;
+ }
+
+ @Override
+ public void getReviews() throws IOException {
+ try {
+ for (int i = 0; i < superAdminDao.getAllOrganization().size(); i++) {
+ Long id = superAdminDao.getAllOrganization().get(i).getId();
+ Access exp = getReviewConfig(id);
+ AccessResponse accessResponse = new AccessResponse();
+ if (!ProjectUtil.isObjectNull(exp)) {
+ HttpHeaders headers = new HttpHeaders();
+ RestTemplate restTemplate = new RestTemplate();
+ headers.setContentType(MediaType.APPLICATION_JSON);
+ Map<String, Object> map = new HashMap<>();
+ map.put(Constants.GRANT_TYPE, Constants.REFRESH_TOKEN);
+ map.put(Constants.CLIENT_ID, exp.getClientId());
+ map.put(Constants.CLIENT_SECRET, exp.getClientSecret());
+ map.put(Constants.REFRESH_TOKEN, exp.getRefreshToken());
+ HttpEntity<Map<String, Object>> request = new HttpEntity<>(map, headers);
+ ResponseEntity<String> response = restTemplate
+ .postForEntity(Constants.HTTPS_ACCOUNTS_GOOGLE_COM_O_OAUTH2_TOKEN, request, String.class);
+ if (!StringUtils.isBlank(response.getBody())) {
+ List<Object> chainrSpecJSON = JsonUtils.classpathToList(Constants.ACCESSTOKENSPEC_JSON);
+ Chainr chainr = Chainr.fromSpec(chainrSpecJSON);
+ Object transformedOutput = chainr.transform(JsonUtils.jsonToObject(response.getBody()));
+ Gson g = new Gson();
+ accessResponse = g.fromJson(JsonUtils.toJsonString(transformedOutput), AccessResponse.class);
+ }
+ if (!StringUtils.isBlank(accessResponse.getAccessToken())) {
+ List<String> distinctAppNames = applicationDao.getDistinctAppNames(id);
+ for (int j = 0; j < distinctAppNames.size(); j++) {
+ Rev reviews = new Rev();
+ String appName = distinctAppNames.get(j);
+ integrateReviews(accessResponse, restTemplate, reviews, appName);
+ }
+ }
+ }
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+
+ private void integrateReviews(AccessResponse accessResponse, RestTemplate restTemplate, Rev reviews, String appName)
+ throws ParseException, IOException {
+ try {
+ final String uri = Constants.HTTPS_WWW_GOOGLEAPIS_COM_ANDROIDPUBLISHER_V3_APPLICATIONS + appName
+ + Constants.REVIEWS2;
+ HttpHeaders header = new HttpHeaders();
+ header.setAccept(Arrays.asList(MediaType.APPLICATION_JSON));
+ header.set(Constants.HEADER_STRING, Constants.TOKEN_PREFIX + accessResponse.getAccessToken());
+ HttpEntity<String> entity = new HttpEntity<>(Constants.PARAMETERS, header);
+ ResponseEntity<String> result = restTemplate.exchange(uri, HttpMethod.GET, entity, String.class);
+ if (!StringUtils.isBlank(result.getBody())) {
+ Gson g = new Gson();
+ reviews = g.fromJson(result.getBody(), Rev.class);
+ }
+ if (!reviews.getReviews().isEmpty()) {
+ Ticket t;
+ List<Ticket> mapper = new ArrayList<>();
+ RestHighLevelClient client = connectToElasticSearch();
+ for (int k = 0; k < reviews.getReviews().size(); k++) {
+ List<Object> chainrSpecJSON = JsonUtils.classpathToList(Constants.REVIEWSPEC_JSON);
+ Chainr chainr = Chainr.fromSpec(chainrSpecJSON);
+ Gson gson = new Gson();
+ String inputJSON = gson.toJson(reviews.getReviews().get(k));
+ Object transformedOutput = chainr.transform(JsonUtils.jsonToObject(inputJSON));
+ Gson g = new Gson();
+ t = g.fromJson(JsonUtils.toJsonString(transformedOutput), Ticket.class);
+ t.setAppName(appName);
+ mapper.add(t);
+ }
+ BulkRequest req = new BulkRequest();
+ for (int l = 0; l < mapper.size(); l++) {
+ Ticket tkt = ticketDao.addTicket(mapper.get(l));
+ if (tkt != null) {
+ Map<String, Object> jsonMap = ticketsRequestInterceptor.createJsonMap(tkt);
+ req.add(new IndexRequest(elasticsearchIndex, elasticsearchType, tkt.getId().toString())
+ .source(jsonMap));
+ }
+ }
+ client.bulk(req);
+ client.close();
+ }
+ } catch (RestClientException e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ }
+
+ private RestHighLevelClient connectToElasticSearch() {
+ final CredentialsProvider credentialsProvider = new BasicCredentialsProvider();
+ credentialsProvider.setCredentials(AuthScope.ANY, new UsernamePasswordCredentials(ELASTIC, EL_STIC123));
+
+ HttpClientConfigCallback httpClientConfigCallback = new RestClientBuilder.HttpClientConfigCallback() {
+ @Override
+ public HttpAsyncClientBuilder customizeHttpClient(HttpAsyncClientBuilder httpClientBuilder) {
+ return httpClientBuilder.setDefaultCredentialsProvider(credentialsProvider);
+ }
+ };
+ return new RestHighLevelClient(RestClient.builder(new HttpHost(elasticsearchUrl))
+ .setHttpClientConfigCallback(httpClientConfigCallback));
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/ChangePasswordDto.java b/src/main/java/org/upsmf/grievance/dto/ChangePasswordDto.java
new file mode 100644
index 0000000..0a87e20
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/ChangePasswordDto.java
@@ -0,0 +1,54 @@
+/**
+ *
+ */
+package org.upsmf.grievance.dto;
+
+/**
+ * @author Manzarul
+ *
+ */
+public class ChangePasswordDto {
+ private Long userId;
+ private String oldPass;
+ private String newPass;
+ private String confirmNewPass;
+
+ public String getOldPass() {
+ return oldPass;
+ }
+
+ public void setOldPass(String oldPass) {
+ this.oldPass = oldPass;
+ }
+
+ public String getNewPass() {
+ return newPass;
+ }
+
+ public void setNewPass(String newPass) {
+ this.newPass = newPass;
+ }
+
+ public String getConfirmNewPass() {
+ return confirmNewPass;
+ }
+
+ public void setConfirmNewPass(String confirmNewPass) {
+ this.confirmNewPass = confirmNewPass;
+ }
+
+ @Override
+ public String toString() {
+ return "ChangePasswordDto [oldPass=" + oldPass + ", newPass=" + newPass + ", confirmNewPass=" + confirmNewPass
+ + "]";
+ }
+
+ public Long getUserId() {
+ return userId;
+ }
+
+ public void setUserId(Long userId) {
+ this.userId = userId;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/HelpdeskDto.java b/src/main/java/org/upsmf/grievance/dto/HelpdeskDto.java
new file mode 100644
index 0000000..f095324
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/HelpdeskDto.java
@@ -0,0 +1,44 @@
+package org.upsmf.grievance.dto;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.User;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class HelpdeskDto {
+
+ private Long id;
+ private String name;
+ private Long orgId;
+ private Long createdBy;
+ private String createdDate;
+ private Long updatedBy;
+ private String updatedDate;
+ private Boolean isActive;
+ private List<HelpdeskTypeDto> types;
+ private List<App> apps;
+ private List<User> admins;
+ private List<User> users;
+ private String description;
+ private String color;
+ private List<Long> adminIds;
+ private List<Long> appIds;
+ private List<Long> sourceId;
+ private List<Long> userIds;
+ private Boolean allowAllUsers;
+ private Boolean direct;
+ private Boolean playstore;
+ private Boolean appstore;
+ private Boolean auroraSdk;
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/HelpdeskTypeDto.java b/src/main/java/org/upsmf/grievance/dto/HelpdeskTypeDto.java
new file mode 100644
index 0000000..363c71f
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/HelpdeskTypeDto.java
@@ -0,0 +1,25 @@
+package org.upsmf.grievance.dto;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.ChecklistItem;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class HelpdeskTypeDto {
+
+ private Long id;
+ private Long helpdeskId;
+ private String name;
+ private List<HelpdeskWorkflowDto> workflowStages;
+ private List<ChecklistItem> checklistItems;
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/HelpdeskWorkflowDto.java b/src/main/java/org/upsmf/grievance/dto/HelpdeskWorkflowDto.java
new file mode 100644
index 0000000..3ffb403
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/HelpdeskWorkflowDto.java
@@ -0,0 +1,19 @@
+package org.upsmf.grievance.dto;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class HelpdeskWorkflowDto {
+
+ private Long id;
+ private Long typeId;
+ private String name;
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/LoginDto.java b/src/main/java/org/upsmf/grievance/dto/LoginDto.java
new file mode 100644
index 0000000..cf3057f
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/LoginDto.java
@@ -0,0 +1,48 @@
+package org.upsmf.grievance.dto;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.Role;
+
+public class LoginDto {
+
+ private String authToken;
+
+ private Long userId;
+
+ private List<Role> roles;
+
+ private String imageUrl;
+
+ public String getAuthToken() {
+ return authToken;
+ }
+
+ public void setAuthToken(String authToken) {
+ this.authToken = authToken;
+ }
+
+ public Long getUserId() {
+ return userId;
+ }
+
+ public void setUserId(Long userId) {
+ this.userId = userId;
+ }
+
+ public List<Role> getRoles() {
+ return roles;
+ }
+
+ public void setRoles(List<Role> roles) {
+ this.roles = roles;
+ }
+
+ public String getImageUrl() {
+ return imageUrl;
+ }
+
+ public void setImageUrl(String imageUrl) {
+ this.imageUrl = imageUrl;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/OrgUserRoleDto.java b/src/main/java/org/upsmf/grievance/dto/OrgUserRoleDto.java
new file mode 100644
index 0000000..d7b5f6c
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/OrgUserRoleDto.java
@@ -0,0 +1,52 @@
+package org.upsmf.grievance.dto;
+
+import java.util.List;
+
+public class OrgUserRoleDto {
+
+ private Long id;
+ private Long userId;
+ private Long orgId;
+ private Long roleId;
+ private List<Long> roleIds;
+
+ public List<Long> getRoleIds() {
+ return roleIds;
+ }
+
+ public void setRoleIds(List<Long> roleIds) {
+ this.roleIds = roleIds;
+ }
+
+ public Long getRoleId() {
+ return roleId;
+ }
+
+ public void setRoleId(Long roleId) {
+ this.roleId = roleId;
+ }
+
+ public Long getId() {
+ return id;
+ }
+
+ public void setId(Long id) {
+ this.id = id;
+ }
+
+ public Long getUserId() {
+ return userId;
+ }
+
+ public void setUserId(Long userId) {
+ this.userId = userId;
+ }
+
+ public Long getOrgId() {
+ return orgId;
+ }
+
+ public void setOrgId(Long orgId) {
+ this.orgId = orgId;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/TicketTagDto.java b/src/main/java/org/upsmf/grievance/dto/TicketTagDto.java
new file mode 100644
index 0000000..554c859
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/TicketTagDto.java
@@ -0,0 +1,74 @@
+package org.upsmf.grievance.dto;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.upsmf.grievance.model.Tags;
+
+public class TicketTagDto {
+
+ private Long id;
+ private String url;
+ private int typeId;
+ private String description;
+ private boolean isDeleted = false;
+ private Long orgId;
+ private List<Tags> tags = new ArrayList<>();
+
+ public Long getId() {
+ return id;
+ }
+
+ public void setId(Long id) {
+ this.id = id;
+ }
+
+ public String getUrl() {
+ return url;
+ }
+
+ public void setUrl(String url) {
+ this.url = url;
+ }
+
+ public int getTypeId() {
+ return typeId;
+ }
+
+ public void setTypeId(int typeId) {
+ this.typeId = typeId;
+ }
+
+ public String getDescription() {
+ return description;
+ }
+
+ public void setDescription(String description) {
+ this.description = description;
+ }
+
+ public boolean isDeleted() {
+ return isDeleted;
+ }
+
+ public void setDeleted(boolean isDeleted) {
+ this.isDeleted = isDeleted;
+ }
+
+ public Long getOrgId() {
+ return orgId;
+ }
+
+ public void setOrgId(Long orgId) {
+ this.orgId = orgId;
+ }
+
+ public List<Tags> getTags() {
+ return tags;
+ }
+
+ public void setTags(List<Tags> tags) {
+ this.tags = tags;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/TicketTypeDto.java b/src/main/java/org/upsmf/grievance/dto/TicketTypeDto.java
new file mode 100644
index 0000000..eb71228
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/TicketTypeDto.java
@@ -0,0 +1,35 @@
+package org.upsmf.grievance.dto;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.Ticket;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class TicketTypeDto {
+
+ private Long id;
+ private Long helpdeskId;
+ private String name;
+ private Long orgId;
+ private Long typeId;
+ private List<TicketWorkflowDto> workflowStages;
+ private List<ChecklistItem> checklistItems;
+
+ public TicketTypeDto(Ticket ticket) {
+ this.id = ticket.getId();
+ this.orgId = ticket.getOrgId();
+ this.helpdeskId = ticket.getHelpdeskId();
+ this.typeId = ticket.getType();
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/TicketWorkflowDto.java b/src/main/java/org/upsmf/grievance/dto/TicketWorkflowDto.java
new file mode 100644
index 0000000..e82d6a7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/TicketWorkflowDto.java
@@ -0,0 +1,22 @@
+package org.upsmf.grievance.dto;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class TicketWorkflowDto {
+
+ private Long id;
+ private Long workFlowId;
+ private Long typeId;
+ private String name;
+ private String time;
+ private Boolean status;
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/UserDto.java b/src/main/java/org/upsmf/grievance/dto/UserDto.java
new file mode 100644
index 0000000..8f53220
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/UserDto.java
@@ -0,0 +1,144 @@
+package org.upsmf.grievance.dto;
+
+import java.util.List;
+import java.util.Set;
+
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.Role;
+
+/**
+ * Data Transfer Object which carries the User Information to the Data Access
+ * Layers
+ *
+ * @author Juhi Agarwal
+ *
+ */
+public class UserDto {
+
+ private long id;
+
+ private String name;
+
+ private String username;
+
+ private String password;
+
+ private Long orgId;
+
+ private List<Role> roles;
+
+ private Set<Action> actions;
+
+ private String statusMsg;
+
+ private String googleEmail;
+ private String googleClientId;
+ private String portal;
+ private String authType;
+ private String googleIdToken;
+
+ public Long getOrgId() {
+ return orgId;
+ }
+
+ public void setOrgId(Long orgId) {
+ this.orgId = orgId;
+ }
+
+ public long getId() {
+ return id;
+ }
+
+ public void setId(long id) {
+ this.id = id;
+ }
+
+ public String getName() {
+ return name;
+ }
+
+ public void setName(String name) {
+ this.name = name;
+ }
+
+ public String getUsername() {
+ return username;
+ }
+
+ public void setUsername(String username) {
+ this.username = username;
+ }
+
+ public List<Role> getRoles() {
+ return roles;
+ }
+
+ public void setRoles(List<Role> roles) {
+ this.roles = roles;
+ }
+
+ public Set<Action> getActions() {
+ return actions;
+ }
+
+ public void setActions(Set<Action> actions) {
+ this.actions = actions;
+ }
+
+ public String getPassword() {
+ return password;
+ }
+
+ public void setPassword(String password) {
+ this.password = password;
+ }
+
+ public String getStatusMsg() {
+ return statusMsg;
+ }
+
+ public void setStatusMsg(String statusMsg) {
+ this.statusMsg = statusMsg;
+ }
+
+ public String getGoogleEmail() {
+ return googleEmail;
+ }
+
+ public void setGoogleEmail(String googleEmail) {
+ this.googleEmail = googleEmail;
+ }
+
+ public String getGoogleClientId() {
+ return googleClientId;
+ }
+
+ public void setGoogleClientId(String googleClientId) {
+ this.googleClientId = googleClientId;
+ }
+
+ public String getPortal() {
+ return portal;
+ }
+
+ public void setPortal(String portal) {
+ this.portal = portal;
+ }
+
+ public String getAuthType() {
+ return authType;
+ }
+
+ public void setAuthType(String authType) {
+ this.authType = authType;
+ }
+
+ public String getGoogleIdToken() {
+ return googleIdToken;
+ }
+
+ public void setGoogleIdToken(String googleIdToken) {
+ this.googleIdToken = googleIdToken;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/UserProfileDto.java b/src/main/java/org/upsmf/grievance/dto/UserProfileDto.java
new file mode 100644
index 0000000..f404fcf
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/UserProfileDto.java
@@ -0,0 +1,49 @@
+package org.upsmf.grievance.dto;
+
+import java.util.Date;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+/**
+ * This Data Transfer Object will carry the information related to the User
+ * Profile to update the User Profile Information in the API
+ *
+ * @author Darshan Nagesh
+ *
+ */
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class UserProfileDto {
+
+ private Long id;
+ private Long userId;
+ private String firstName;
+ private String lastName;
+ private int age;
+ private String emailId;
+ private String phoneNumber;
+ private String dob;
+ private String gender;
+ private String avatarUrl;
+ private Date startDate;
+ private Date endDate;
+ private Long salary;
+ private String address;
+ private Boolean isActive;
+ private Boolean isDeleted;
+ private Date registrationDate;
+ private Date createdDate;
+ private Long createdBy;
+ private Date updatedDate;
+ private Long updatedBy;
+ private String employmentType;
+}
diff --git a/src/main/java/org/upsmf/grievance/dto/UserRoleDto.java b/src/main/java/org/upsmf/grievance/dto/UserRoleDto.java
new file mode 100644
index 0000000..e521328
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/dto/UserRoleDto.java
@@ -0,0 +1,34 @@
+package org.upsmf.grievance.dto;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.Role;
+
+/**
+ * Data Transfer Object which carries the User ID and the Roles associated.
+ *
+ * @author Darshan Nagesh
+ *
+ */
+public class UserRoleDto {
+
+ private Long userId;
+ private List<Role> roles;
+
+ public Long getUserId() {
+ return userId;
+ }
+
+ public void setUserId(Long userId) {
+ this.userId = userId;
+ }
+
+ public List<Role> getRoles() {
+ return roles;
+ }
+
+ public void setRoles(List<Role> roles) {
+ this.roles = roles;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/exceptions/RbacException.java b/src/main/java/org/upsmf/grievance/exceptions/RbacException.java
new file mode 100644
index 0000000..b93b4df
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/exceptions/RbacException.java
@@ -0,0 +1,188 @@
+package org.upsmf.grievance.exceptions;
+
+import java.util.Date;
+import java.util.HashMap;
+import java.util.Map;
+import java.util.Map.Entry;
+
+@SuppressWarnings("all")
+public class RbacException extends Exception {
+
+ private static final long serialVersionUID = 1L;
+ /**
+ * The primary message for the exception
+ */
+ private String message;
+ /**
+ * designated error code of the error
+ */
+ private String errorCode;
+ /**
+ * Server timestamp when error occured
+ */
+ private long timeStamp;
+ /**
+ * Additional parameters
+ */
+ private Map<String, Object> params;
+ /**
+ * root Exception object
+ */
+ private Exception ex;
+ /**
+ * root throwable object
+ */
+ private Throwable t;
+ /**
+ * variable determining the error been logged to file or not
+ */
+ private boolean logged;
+
+ private String originalStackTrace;
+
+ public RbacException(Exception e) {
+ super(e);
+ initializeException(e.getMessage());
+ processOriginalStackTrace(e.getStackTrace());
+ }
+
+ public RbacException(Throwable t) {
+ super(t);
+ initializeException(t.getMessage());
+ processOriginalStackTrace(t.getStackTrace());
+ }
+
+ public RbacException(String msg) {
+ super(msg);
+ initializeException(msg);
+ }
+
+ public RbacException(String msg, Throwable t) {
+ super(msg, t);
+ initializeException(msg);
+ processOriginalStackTrace(t.getStackTrace());
+ }
+
+ public RbacException withParam(String name, Object value) {
+ if (params == null) {
+ params = new HashMap<>();
+ }
+ params.put(name, value);
+ return this;
+ }
+
+ public RbacException withErrorCode(String errorCode) {
+ this.errorCode = errorCode;
+ return this;
+ }
+
+ private void initializeException(String msg) {
+ this.timeStamp = System.currentTimeMillis();
+ this.message = msg;
+ }
+
+ public String prepareFullErrorDescription() {
+ StringBuilder stackBuilder = new StringBuilder();
+ stackBuilder.append("Exception Message : ").append(this.message).append(" \n");
+ stackBuilder.append("Exception Time : ").append(new Date(this.timeStamp)).append(" \n");
+ stackBuilder.append("Error code : ").append(this.errorCode).append(" \n ");
+ if (this.params != null && !this.params.isEmpty()) {
+ stackBuilder.append(" Parameters : ");
+ for (Entry<String, Object> entry : params.entrySet()) {
+ stackBuilder.append("\n\t ").append(entry.getKey()).append(" : ").append(entry.getValue());
+ }
+ }
+ if (originalStackTrace != null) {
+ stackBuilder.append("\n stacktrace : ").append(originalStackTrace);
+ return stackBuilder.toString();
+ }
+ StackTraceElement[] stack;
+ if (this.ex != null) {
+ stack = ex.getStackTrace();
+ } else if (this.t != null) {
+ stack = t.getStackTrace();
+ } else {
+ stack = super.getStackTrace();
+ }
+ if (stack == null) {
+ return stackBuilder.toString();
+ }
+ stackBuilder.append("\n stacktrace : ");
+ for (StackTraceElement s : stack) {
+ stackBuilder.append(" \n ").append(s);
+ }
+ return stackBuilder.toString();
+ }
+
+ private void processOriginalStackTrace(StackTraceElement[] stack) {
+ if (stack == null || stack.length == 0) {
+ return;
+ }
+ StringBuilder stackBuilder = new StringBuilder();
+ for (StackTraceElement trace : stack) {
+ stackBuilder.append(trace).append("\n ");
+ }
+ originalStackTrace = stackBuilder.toString();
+ }
+
+ public boolean isLogged() {
+ return logged;
+ }
+
+ public void setLogged(boolean logged) {
+ this.logged = logged;
+ }
+
+ public RbacException logToFile(String prependingMessage) {
+ if (!logged) {
+ if (prependingMessage != null) {
+
+ }
+
+ logged = true;
+ }
+ return this;
+ }
+
+ @Override
+ public String getMessage() {
+ return message;
+ }
+
+ public void setMessage(String message) {
+ this.message = message;
+ }
+
+ public String getErrorCode() {
+ return errorCode;
+ }
+
+ public void setErrorCode(String errorCode) {
+ this.errorCode = errorCode;
+ }
+
+ public long getTimeStamp() {
+ return timeStamp;
+ }
+
+ public Map<String, Object> getParams() {
+ return params;
+ }
+
+ public void addParamsToMessage() {
+ if (params == null) {
+ return;
+ }
+ StringBuilder message = new StringBuilder("{ ");
+ int i = params.size();
+ for (Entry<String, Object> entry : params.entrySet()) {
+ message.append(entry.getKey()).append(" : ").append(entry.getValue());
+ i--;
+ if (i > 0) {
+ message.append(", ");
+ }
+ }
+ message.append(" } , ").append(getMessage());
+ this.message = message.toString();
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/exceptions/RequestDataMissingException.java b/src/main/java/org/upsmf/grievance/exceptions/RequestDataMissingException.java
new file mode 100644
index 0000000..0aae454
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/exceptions/RequestDataMissingException.java
@@ -0,0 +1,34 @@
+/**
+ *
+ */
+package org.upsmf.grievance.exceptions;
+
+/**
+ * @author Juhi Agarwal This exception will capture missing data and will create
+ * message according to missing data field
+ */
+public class RequestDataMissingException extends RuntimeException {
+ /**
+ * serialVersionUID
+ */
+ private static final long serialVersionUID = 1L;
+ private final String message;
+
+ /**
+ * @param code
+ * the code to set
+ */
+ @Override
+ public String getMessage() {
+ return message;
+ }
+
+ /**
+ *
+ * @param message
+ */
+ public RequestDataMissingException(String message) {
+ this.message = message;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/exceptions/package-info.java b/src/main/java/org/upsmf/grievance/exceptions/package-info.java
new file mode 100644
index 0000000..3b9f2dc
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/exceptions/package-info.java
@@ -0,0 +1,8 @@
+/**
+ *
+ */
+/**
+ * @author Juhi Agarwal
+ *
+ */
+package org.upsmf.grievance.exceptions;
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/executor/MasterDataManager.java b/src/main/java/org/upsmf/grievance/executor/MasterDataManager.java
new file mode 100644
index 0000000..381faed
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/executor/MasterDataManager.java
@@ -0,0 +1,513 @@
+package org.upsmf.grievance.executor;
+
+import java.util.ArrayList;
+import java.util.List;
+import java.util.Map;
+import java.util.concurrent.ConcurrentHashMap;
+import java.util.concurrent.ConcurrentMap;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.boot.ApplicationArguments;
+import org.springframework.boot.ApplicationRunner;
+import org.springframework.jdbc.core.BeanPropertyRowMapper;
+import org.springframework.stereotype.Component;
+
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.OrgUserRoleDto;
+import org.upsmf.grievance.model.Access;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.CommonDataModel;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.ServiceRequest;
+import org.upsmf.grievance.model.Tags;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.TicketTags;
+import org.upsmf.grievance.model.Updates;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.ApplicationService;
+import org.upsmf.grievance.service.HelpdeskService;
+import org.upsmf.grievance.service.RoleActionService;
+import org.upsmf.grievance.service.SuperAdminService;
+import org.upsmf.grievance.service.UserService;
+
+@Component
+public class MasterDataManager implements ApplicationRunner {
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(MasterDataManager.class);
+
+
+ protected static ConcurrentMap<Long, Role> roleMap = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<Long, List<Role>> orgRoleMap = new ConcurrentHashMap<>();
+
+
+ protected static ConcurrentMap<Long, List<Long>> orgUserMap = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<Long, Long> userOrgMap = new ConcurrentHashMap<>();
+
+
+ protected static ConcurrentMap<Long, Long> userRoleMap = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<Long, List<Long>> userRoleListMap = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<Long, Long> roleUserMap = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<Long, List<String>> roleActionsListMap = new ConcurrentHashMap<>();
+
+ protected static ConcurrentMap<Long, Long> appIdHelpdeskIdMapping = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<String, App> appNameAppObjectMapping = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<Long, App> appIdAppObjectMapping = new ConcurrentHashMap<>();
+
+
+ protected static ConcurrentMap<Long, String> orgIdAndOrgNameMap = new ConcurrentHashMap<>();
+
+
+ protected static ConcurrentMap<Long, Helpdesk> helpdeskIdHelpdeskObjectMapping = new ConcurrentHashMap<>();
+ protected static ConcurrentMap<Long, List<Long>> helpdeskIdAppIdsMapping = new ConcurrentHashMap<>();
+
+ protected static ConcurrentMap<Long, String> userIdAndUserNameMap = new ConcurrentHashMap<>();
+
+
+ public static final BeanPropertyRowMapper<User> rowMapUser = new BeanPropertyRowMapper<>(User.class);
+ public static final BeanPropertyRowMapper<CommonDataModel> rowMapCommonDataModel = new BeanPropertyRowMapper<>(
+ CommonDataModel.class);
+ public static final BeanPropertyRowMapper<Organization> rowMapOrganizationModel = new BeanPropertyRowMapper<>(
+ Organization.class);
+ public static final BeanPropertyRowMapper<HelpdeskDto> rowMapHelpdeskDto = new BeanPropertyRowMapper<>(
+ HelpdeskDto.class);
+ public static final BeanPropertyRowMapper<App> rowMapApp = new BeanPropertyRowMapper<>(App.class);
+ public static final BeanPropertyRowMapper<ServiceRequest> rowMapServiceRequest = new BeanPropertyRowMapper<>(
+ ServiceRequest.class);
+ public static final BeanPropertyRowMapper<Ticket> rowMapTicket = new BeanPropertyRowMapper<>(Ticket.class);
+ public static final BeanPropertyRowMapper<Updates> rowMapUpdate = new BeanPropertyRowMapper<>(Updates.class);
+ public static final BeanPropertyRowMapper<ActivityLog> rowMapActivityLogs = new BeanPropertyRowMapper<>(
+ ActivityLog.class);
+ public static final BeanPropertyRowMapper<S3Config> rowMapS3Config = new BeanPropertyRowMapper<>(S3Config.class);
+ public static final BeanPropertyRowMapper<Access> rowMapAccess = new BeanPropertyRowMapper<>(Access.class);
+ public static final BeanPropertyRowMapper<Tags> rowMapTags = new BeanPropertyRowMapper<>(Tags.class);
+ public static final BeanPropertyRowMapper<TicketTags> rowMapTicketTags = new BeanPropertyRowMapper<>(
+ TicketTags.class);
+ public static final BeanPropertyRowMapper<Role> rowMapRole = new BeanPropertyRowMapper<>(Role.class);
+ public static final BeanPropertyRowMapper<OrgUserRoleDto> rowMapOrgUserRoleDto = new BeanPropertyRowMapper<>(
+ OrgUserRoleDto.class);
+ public static final BeanPropertyRowMapper<HelpDeskApp> rowMapHelpDeskApp = new BeanPropertyRowMapper<>(
+ HelpDeskApp.class);
+ public static final BeanPropertyRowMapper<Helpdesk> rowMapHelpdesk = new BeanPropertyRowMapper<>(Helpdesk.class);
+ public static final BeanPropertyRowMapper<Action> rowMapAction = new BeanPropertyRowMapper<>(Action.class);
+
+ private static RoleActionService roleActionService;
+
+ private static UserService userService;
+
+ private static ApplicationService applicationService;
+
+ private static HelpdeskService helpdeskService;
+
+ private static SuperAdminService superAdminService;
+
+ @Autowired
+ public void setApplicationService(ApplicationService applicationService) {
+ MasterDataManager.applicationService = applicationService;
+ }
+
+ @Autowired
+ public void setUserService(HelpdeskService helpdeskService) {
+ MasterDataManager.helpdeskService = helpdeskService;
+ }
+
+ @Autowired
+ public void setRoleActionService(RoleActionService roleActionService) {
+ MasterDataManager.roleActionService = roleActionService;
+ }
+
+ @Autowired
+ public void setUserService(UserService userService) {
+ MasterDataManager.userService = userService;
+ }
+
+ @Autowired
+ public void setSuperAdminService(SuperAdminService superAdminService) {
+ MasterDataManager.superAdminService = superAdminService;
+ }
+
+ @Override
+ public void run(ApplicationArguments args) throws Exception {
+ getAllOrgRoles();
+ getAllOrg();
+ getAllOrgUsers();
+ getAllUserRoles();
+ getAppObjectFromAppName();
+ getHelpdeskIdFromAppId();
+ getHelpdeskObjectFromHelpdeskId();
+ getUserIdAndUserName();
+ initializeActions();
+ intializeRolesAndActions();
+ getAllActionsForRoles();
+ }
+
+ private static void intializeRolesAndActions() {
+ roleActionService.intializeRolesAndActions();
+
+ }
+
+ private static void initializeActions() {
+ LOGGER.info("#MasterDataManager :: Initializing Actions : ");
+ roleActionService.initializeActions();
+
+ }
+
+ public static void flushMasterData() {
+ orgRoleMap.clear();
+ orgUserMap.clear();
+ getUserOrgMap().clear();
+ getRoleMap().clear();
+ getUserRoleMap().clear();
+ getRoleUserMap().clear();
+ appIdHelpdeskIdMapping.clear();
+ appNameAppObjectMapping.clear();
+ appIdAppObjectMapping.clear();
+ getOrgIdAndOrgNameMap().clear();
+ getHelpdeskIdHelpdeskObjectMapping().clear();
+ helpdeskIdAppIdsMapping.clear();
+ getUserIdAndUserNameMap().clear();
+ }
+
+ public static void reloadMasterData() {
+ getAllOrgRoles();
+ getAllOrg();
+ getUserIdAndUserName();
+ getAllOrgUsers();
+ getAllUserRoles();
+ getAppObjectFromAppName();
+ getHelpdeskIdFromAppId();
+ getHelpdeskObjectFromHelpdeskId();
+ }
+
+
+
+ public static void getAllOrgRoles() {
+ getRoleMap().clear();
+ orgRoleMap.clear();
+
+ List<Role> roleList = roleActionService.getAllOrgRoles();
+ for (Role role : roleList) {
+ getRoleMap().put(role.getId(), role);
+ if (orgRoleMap.containsKey(role.getOrgId())) {
+ List<Role> orgRoleList = orgRoleMap.get(role.getOrgId());
+ orgRoleList.add(role);
+ } else {
+ List<Role> orgRoleList = new ArrayList<>();
+ orgRoleList.add(role);
+ orgRoleMap.put(role.getOrgId(), orgRoleList);
+ }
+ }
+ }
+
+ public static void getAllOrg() {
+ getOrgIdAndOrgNameMap().clear();
+
+ try {
+ List<Organization> orgs = superAdminService.getAllOrganization();
+ for (Organization org : orgs) {
+ getOrgIdAndOrgNameMap().put(org.getId(), org.getOrgName());
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format("Error : %s", e.getMessage()));
+ }
+ }
+
+ public static void getAllOrgUsers() {
+ orgUserMap.clear();
+ getUserOrgMap().clear();
+
+ List<OrgUserRoleDto> orgUserList = userService.getAllOrgUsers();
+ for (OrgUserRoleDto dto : orgUserList) {
+ if (orgUserMap.containsKey(dto.getOrgId())) {
+ List<Long> userList = orgUserMap.get(dto.getOrgId());
+ userList.add(dto.getUserId());
+ } else {
+ List<Long> userList = new ArrayList<>();
+ userList.add(dto.getUserId());
+ orgUserMap.put(dto.getOrgId(), userList);
+ }
+ getUserOrgMap().put(dto.getUserId(), dto.getOrgId());
+ }
+ }
+
+ public static void getAllUserRoles() {
+ getUserRoleMap().clear();
+ getRoleUserMap().clear();
+ getUserRoleListMap().clear();
+
+ List<OrgUserRoleDto> userRoleList = userService.getAllUserRoles();
+ for (OrgUserRoleDto dto : userRoleList) {
+ if (!getUserRoleMap().containsKey(dto.getUserId())) {
+ getUserRoleMap().put(dto.getUserId(), dto.getRoleId());
+ }
+
+ if (!getRoleUserMap().containsKey(dto.getRoleId())) {
+ getRoleUserMap().put(dto.getRoleId(), dto.getUserId());
+ }
+
+ if (!getUserRoleListMap().containsKey(dto.getUserId())) {
+ getUserRoleListMap().put(dto.getUserId(), dto.getRoleIds());
+ }
+ }
+ }
+
+ public static void getAllActionsForRoles() {
+ roleActionsListMap.clear();
+ List<Long> roleIds = new ArrayList<>();
+ for (Map.Entry<Long, Role> entry : getRoleMap().entrySet()) {
+ roleIds.add(entry.getKey());
+ }
+ Map<Long, List<String>> fetchedMap = roleActionService.getAllActionsForRoles(roleIds);
+ roleActionsListMap.putAll(fetchedMap);
+ }
+
+ public static void getHelpdeskIdFromAppId() {
+ helpdeskIdAppIdsMapping.clear();
+ appIdHelpdeskIdMapping.clear();
+
+ List<HelpDeskApp> appIdHelpdeskId = helpdeskService.getAppIdAndHelpDeskId();
+ for (HelpDeskApp dto : appIdHelpdeskId) {
+ appIdHelpdeskIdMapping.put(dto.getAppId(), dto.getHelpDeskId());
+ List<Long> appIds = new ArrayList<>();
+ if (helpdeskIdAppIdsMapping.get(dto.getHelpDeskId()) != null) {
+ appIds = helpdeskIdAppIdsMapping.get(dto.getHelpDeskId());
+ }
+ appIds.add(dto.getAppId());
+ helpdeskIdAppIdsMapping.put(dto.getHelpDeskId(), appIds);
+ }
+ }
+
+ public static void getAppObjectFromAppName() {
+ appIdAppObjectMapping.clear();
+ appNameAppObjectMapping.clear();
+
+ List<App> app = applicationService.getAppIdAndAppObject();
+ for (App dto : app) {
+ appNameAppObjectMapping.put(dto.getName(), dto);
+ appIdAppObjectMapping.put(dto.getId(), dto);
+ }
+
+ }
+
+ public static void getHelpdeskObjectFromHelpdeskId() {
+ getHelpdeskIdHelpdeskObjectMapping().clear();
+
+ List<Helpdesk> helpdesk = helpdeskService.getHelpdeskObjectFromHelpdeskId();
+ for (Helpdesk dto : helpdesk) {
+ getHelpdeskIdHelpdeskObjectMapping().put(dto.getId(), dto);
+ }
+ }
+
+ public static void getUserIdAndUserName() {
+ getUserIdAndUserNameMap().clear();
+ List<User> users = userService.getUserIdAndUserName();
+ for (User usr : users) {
+ getUserIdAndUserNameMap().put(usr.getId(), usr.getName());
+ }
+ }
+
+
+
+ public static List<Role> getRolesByOrg(Long orgId) {
+ if (orgRoleMap.containsKey(orgId)) {
+ return orgRoleMap.get(orgId);
+ } else {
+ getAllOrgRoles();
+ if (orgRoleMap.containsKey(orgId)) {
+ return orgRoleMap.get(orgId);
+ } else {
+ return new ArrayList<>();
+ }
+ }
+ }
+
+ public static Role getRoleById(Long roleId) {
+ if (getRoleMap().containsKey(roleId)) {
+ return getRoleMap().get(roleId);
+ } else {
+ getAllOrgRoles();
+ if (getRoleMap().containsKey(roleId)) {
+ return getRoleMap().get(roleId);
+ } else {
+ return new Role();
+ }
+ }
+ }
+
+ public static Long getOrgForUser(Long userId) {
+ if (getUserOrgMap().containsKey(userId)) {
+ return getUserOrgMap().get(userId);
+ } else {
+ getAllOrgUsers();
+ if (getUserOrgMap().containsKey(userId)) {
+ return getUserOrgMap().get(userId);
+ } else {
+ return 0L;
+ }
+ }
+ }
+
+ public static List<Long> getUsersForOrg(Long orgId) {
+ if (orgUserMap.containsKey(orgId)) {
+ return orgUserMap.get(orgId);
+ } else {
+ getAllOrgUsers();
+ if (orgUserMap.containsKey(orgId)) {
+ return orgUserMap.get(orgId);
+ } else {
+ return new ArrayList<>();
+ }
+ }
+ }
+
+ public static Long getRoleForUser(Long userId) {
+ if (getUserRoleMap().containsKey(userId)) {
+ return getUserRoleMap().get(userId);
+ } else {
+ getAllUserRoles();
+ if (getUserRoleMap().containsKey(userId)) {
+ return getUserRoleMap().get(userId);
+ } else {
+ return 0l;
+ }
+ }
+ }
+
+ public static Long getUserForRole(Long roleId) {
+ if (getRoleUserMap().containsKey(roleId)) {
+ return getRoleUserMap().get(roleId);
+ } else {
+ getAllUserRoles();
+ if (getRoleUserMap().containsKey(roleId)) {
+ return getRoleUserMap().get(roleId);
+ } else {
+ return 0l;
+ }
+ }
+ }
+
+ public static List<Long> getAppIdsForHelpdesk(Long helpdeskId) {
+ if (helpdeskIdAppIdsMapping.containsKey(helpdeskId)) {
+ return helpdeskIdAppIdsMapping.get(helpdeskId);
+ } else {
+ getHelpdeskIdFromAppId();
+ if (helpdeskIdAppIdsMapping.containsKey(helpdeskId)) {
+ return helpdeskIdAppIdsMapping.get(helpdeskId);
+ } else {
+ return new ArrayList<>();
+ }
+ }
+ }
+
+ public static App getAppFromAppId(Long appId) {
+ if (appIdAppObjectMapping.containsKey(appId)) {
+ return appIdAppObjectMapping.get(appId);
+ } else {
+ getAppObjectFromAppName();
+ if (appIdAppObjectMapping.containsKey(appId)) {
+ return appIdAppObjectMapping.get(appId);
+ } else {
+ return null;
+ }
+ }
+ }
+
+ public static List<Long> getRoleIdsForUserId(Long userId) {
+ if (getUserRoleListMap().containsKey(userId)) {
+ return getUserRoleListMap().get(userId);
+ } else {
+ getAllUserRoles();
+ if (getUserRoleListMap().containsKey(userId)) {
+ return getUserRoleListMap().get(userId);
+ } else {
+ return new ArrayList<>();
+ }
+ }
+ }
+
+ public static List<String> getActionUrlsForRoleId(Long roleId) {
+ if (roleActionsListMap.containsKey(roleId)) {
+ return roleActionsListMap.get(roleId);
+ } else {
+ getAllUserRoles();
+ if (roleActionsListMap.containsKey(roleId)) {
+ return roleActionsListMap.get(roleId);
+ } else {
+ return new ArrayList<>();
+ }
+ }
+ }
+
+ public static ConcurrentMap<Long, Long> getUserOrgMap() {
+ return userOrgMap;
+ }
+
+ public static void setUserOrgMap(ConcurrentMap<Long, Long> userOrgMap) {
+ MasterDataManager.userOrgMap = userOrgMap;
+ }
+
+ public static ConcurrentMap<Long, String> getOrgIdAndOrgNameMap() {
+ return orgIdAndOrgNameMap;
+ }
+
+ public static void setOrgIdAndOrgNameMap(ConcurrentMap<Long, String> orgIdAndOrgNameMap) {
+ MasterDataManager.orgIdAndOrgNameMap = orgIdAndOrgNameMap;
+ }
+
+ public static ConcurrentMap<Long, Role> getRoleMap() {
+ return roleMap;
+ }
+
+ public static void setRoleMap(ConcurrentMap<Long, Role> roleMap) {
+ MasterDataManager.roleMap = roleMap;
+ }
+
+ public static ConcurrentMap<Long, Long> getUserRoleMap() {
+ return userRoleMap;
+ }
+
+ public static void setUserRoleMap(ConcurrentMap<Long, Long> userRoleMap) {
+ MasterDataManager.userRoleMap = userRoleMap;
+ }
+
+ public static ConcurrentMap<Long, Helpdesk> getHelpdeskIdHelpdeskObjectMapping() {
+ return helpdeskIdHelpdeskObjectMapping;
+ }
+
+ public static void setHelpdeskIdHelpdeskObjectMapping(
+ ConcurrentMap<Long, Helpdesk> helpdeskIdHelpdeskObjectMapping) {
+ MasterDataManager.helpdeskIdHelpdeskObjectMapping = helpdeskIdHelpdeskObjectMapping;
+ }
+
+ public static ConcurrentMap<Long, String> getUserIdAndUserNameMap() {
+ return userIdAndUserNameMap;
+ }
+
+ public static void setUserIdAndUserNameMap(ConcurrentMap<Long, String> userIdAndUserNameMap) {
+ MasterDataManager.userIdAndUserNameMap = userIdAndUserNameMap;
+ }
+
+ public static ConcurrentMap<Long, Long> getRoleUserMap() {
+ return roleUserMap;
+ }
+
+ public static void setRoleUserMap(ConcurrentMap<Long, Long> roleUserMap) {
+ MasterDataManager.roleUserMap = roleUserMap;
+ }
+
+ public static ConcurrentMap<Long, List<Long>> getUserRoleListMap() {
+ return userRoleListMap;
+ }
+
+ public static void setUserRoleListMap(ConcurrentMap<Long, List<Long>> userRoleListMap) {
+ MasterDataManager.userRoleListMap = userRoleListMap;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/interceptor/TicketsRequestInterceptor.java b/src/main/java/org/upsmf/grievance/interceptor/TicketsRequestInterceptor.java
new file mode 100644
index 0000000..fb690d7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/interceptor/TicketsRequestInterceptor.java
@@ -0,0 +1,498 @@
+package org.upsmf.grievance.interceptor;
+
+import java.io.IOException;
+import java.text.DateFormat;
+import java.text.ParseException;
+import java.text.SimpleDateFormat;
+import java.util.Date;
+import java.util.HashMap;
+import java.util.Map;
+import java.util.concurrent.ArrayBlockingQueue;
+import java.util.concurrent.BlockingQueue;
+import java.util.stream.Collectors;
+
+import org.apache.commons.lang.StringUtils;
+import org.apache.http.HttpHost;
+import org.apache.http.auth.AuthScope;
+import org.apache.http.auth.UsernamePasswordCredentials;
+import org.apache.http.client.CredentialsProvider;
+import org.apache.http.impl.client.BasicCredentialsProvider;
+import org.apache.http.impl.nio.client.HttpAsyncClientBuilder;
+import org.elasticsearch.action.delete.DeleteRequest;
+import org.elasticsearch.action.index.IndexRequest;
+import org.elasticsearch.action.index.IndexResponse;
+import org.elasticsearch.action.update.UpdateRequest;
+import org.elasticsearch.client.RestClient;
+import org.elasticsearch.client.RestClientBuilder.HttpClientConfigCallback;
+import org.elasticsearch.client.RestHighLevelClient;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.stereotype.Component;
+
+import org.upsmf.grievance.dao.impl.ApplicationDaoImpl;
+import org.upsmf.grievance.model.Tags;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.ProjectUtil;
+
+@Component
+public class TicketsRequestInterceptor {
+
+ private static final String EL_STIC123 = "El@stic123";
+ private static final String ELASTIC = "elastic";
+ private static final String ENCOUNTERED_AN_EXCEPTION_S = "Encountered an Exception : %s";
+ private static final String CLASSNAME = TicketsRequestInterceptor.class.getName();
+ private static BlockingQueue<Ticket> queue = new ArrayBlockingQueue<>(Constants.CAPACITY);
+ public static final Logger LOGGER = LoggerFactory.getLogger(ApplicationDaoImpl.class);
+
+ @Value("${elk.data.up}")
+ private boolean elkDataUp;
+
+ @Value("${elasticsearch.url}")
+ private String elasticsearchUrl;
+
+ @Value("${elasticsearch.index}")
+ private String elasticsearchIndex;
+
+ @Value("${elasticsearch.type}")
+ private String elasticsearchType;
+
+ public void addData(Ticket data) {
+ try {
+ if (elkDataUp) {
+ queue.add(data);
+ processData();
+ } else {
+ LOGGER.info("ELK data insertion is not allowed %s");
+ }
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage());
+ }
+ }
+
+ public void processData() {
+ Runnable task1 = new Runnable() {
+ @Override
+ public void run() {
+ try {
+ Thread.sleep(1000);
+ Ticket data = queue.take();
+ if (data != null) {
+ if (Constants.ELK_OPERATION.SAVE.toString().equalsIgnoreCase(data.getOperation())) {
+ addTicketDataToElastic(data);
+ } else if (Constants.ELK_OPERATION.UPDATE.toString().equalsIgnoreCase(data.getOperation())) {
+ updateTicketDataInElastic(data);
+ } else if (Constants.ELK_OPERATION.DELETE.toString().equalsIgnoreCase(data.getOperation())) {
+ deleteTicketDataFromElastic(data);
+ }
+ } else {
+ LOGGER.error(String.format("unable to get value %s", CLASSNAME));
+ }
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage());
+ }
+ }
+ };
+ Thread thread1 = new Thread(task1);
+ thread1.start();
+ }
+
+ private Map<String, Object> addTicketDataToElastic(Ticket value) throws ParseException, IOException {
+ Map<String, Object> jsonMap = createJsonMap(value);
+ writeDatatoElastic(jsonMap, String.valueOf(value.getId()));
+ return jsonMap;
+ }
+
+ private Map<String, Object> updateTicketDataInElastic(Ticket value) throws ParseException, IOException {
+ Map<String, Object> jsonMap = updateJsonMap(value);
+ updateDataInElastic(jsonMap, String.valueOf(value.getId()));
+ return jsonMap;
+ }
+
+ private Map<String, Object> updateJsonMap(Ticket value) throws ParseException {
+ Map<String, Object> jsonMap = new HashMap<>();
+ setValuesOnUpdate(value, jsonMap);
+ setValuesOnUpdate2(value, jsonMap);
+ if (!StringUtils.isBlank(value.getOsVersion())) {
+ jsonMap.put(Constants.OS_VERSION, value.getOsVersion());
+ }
+ if (!StringUtils.isBlank(value.getOsType())) {
+ jsonMap.put(Constants.OS_TYPE, value.getOsType());
+ }
+ if (!StringUtils.isBlank(value.getDeviceType())) {
+ jsonMap.put(Constants.DEVICE_TYPE, value.getDeviceType());
+ }
+ if (!StringUtils.isBlank(value.getIp())) {
+ jsonMap.put(Constants.IP, value.getIp());
+ }
+ if (!StringUtils.isBlank(value.getCountry())) {
+ jsonMap.put(Constants.COUNTRY, value.getCountry());
+ }
+ if (!StringUtils.isBlank(value.getDeviceName())) {
+ jsonMap.put(Constants.DEVICE_NAME, value.getDeviceName());
+ }
+ if (!StringUtils.isBlank(value.getDeviceManufacture())) {
+ jsonMap.put(Constants.DEVICE_MANUFACTURE, value.getDeviceManufacture());
+ }
+ if (!StringUtils.isBlank(value.getDeviceLocale())) {
+ jsonMap.put(Constants.DEVICE_LOCALE, value.getDeviceLocale());
+ }
+ if (!StringUtils.isBlank(value.getDeviceScreenResolution())) {
+ jsonMap.put(Constants.DEVICE_SCREEN_RESOLUTION, value.getDeviceScreenResolution());
+ }
+ if (!StringUtils.isBlank(value.getUserEvent())) {
+ jsonMap.put(Constants.USER_EVENT, value.getUserEvent());
+ }
+ if (!ProjectUtil.isObjectListNullOrEmpty(value.getTags())) {
+ jsonMap.put(Constants.TAGS2, value.getTags().stream().map(Tags::getName).collect(Collectors.toList()));
+ }
+ if (!ProjectUtil.isObjectListNullOrEmpty(value.getCc())) {
+ jsonMap.put(Constants.CC, value.getCc());
+ }
+ return jsonMap;
+ }
+
+ public void setValuesOnUpdate2(Ticket value, Map<String, Object> jsonMap) {
+ if (value.getPinnedTicket() != null) {
+ jsonMap.put(Constants.PINNED_TICKET, value.getPinnedTicket());
+ }
+ jsonMap.put(Constants.OPR, Constants.UPDATE);
+ if (value.getAppId() != null) {
+ jsonMap.put(Constants.APP_ID, value.getAppId());
+ }
+ if (value.getHelpdeskId() != null) {
+ jsonMap.put(Constants.HELPDESK_ID, value.getHelpdeskId());
+ }
+ if (value.getSourceId() != null) {
+ jsonMap.put(Constants.SOURCE_ID, value.getSourceId());
+ }
+ if (value.getType() != null) {
+ jsonMap.put(Constants.TYPE_ID, value.getType());
+ }
+ if (!StringUtils.isBlank(value.getPriority())) {
+ jsonMap.put(Constants.PRIORITY, value.getPriority());
+ }
+ if (!StringUtils.isBlank(value.getStatus())) {
+ jsonMap.put(Constants.STATUS, value.getStatus());
+ }
+ }
+
+ public void setValuesOnUpdate(Ticket value, Map<String, Object> jsonMap) throws ParseException {
+ setValuesOnUpdate3(value, jsonMap);
+ if (value.getUpdatedTime() != null) {
+ jsonMap.put(Constants.U_T, value.getUpdatedTime().split(" ")[1]);
+ }
+ if (value.getCreatedTimeTS() != null) {
+ jsonMap.put(Constants.CREATED_TIME_TS, value.getCreatedTimeTS());
+ } else if (value.getCreatedTime() != null) {
+ jsonMap.put(Constants.CREATED_TIME_TS, timestampconvertor(value.getCreatedTime()));
+ }
+ if (value.getUpdatedTimeTS() != null) {
+ jsonMap.put(Constants.UPDATED_TIME_TS, value.getUpdatedTimeTS());
+ }
+ if (value.getRequestedBy() != null) {
+ jsonMap.put(Constants.REQUESTED_BY, value.getRequestedBy());
+ }
+ if (!StringUtils.isBlank(value.getAppVersion())) {
+ jsonMap.put(Constants.APP_VERSION, value.getAppVersion());
+ }
+ if (!StringUtils.isBlank(value.getAppName())) {
+ jsonMap.put(Constants.APP_NAME, value.getAppName());
+ }
+ if (value.getActive() != null) {
+ jsonMap.put(Constants.ACTIVE, value.getActive());
+ }
+ }
+
+ public void setValuesOnUpdate3(Ticket value, Map<String, Object> jsonMap) {
+ if (!StringUtils.isBlank(value.getDescription())) {
+ jsonMap.put(Constants.DESCRIPTION, value.getDescription());
+ }
+ if (!StringUtils.isBlank(value.getReviewId())) {
+ jsonMap.put(Constants.REVIEW_ID, value.getReviewId());
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getRate())) && value.getRate() > 0) {
+ jsonMap.put(Constants.RATE, value.getRate());
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getMaxRating())) && value.getMaxRating() > 0) {
+ jsonMap.put(Constants.MAX_RATING, value.getMaxRating());
+ }
+ if (value.getCreatedTime() != null) {
+ jsonMap.put(Constants.CREATED_TIME, value.getCreatedTime().split(" ")[0]);
+ }
+ if (value.getUpdatedTime() != null) {
+ jsonMap.put(Constants.UPDATED_TIME, value.getUpdatedTime().split(" ")[0]);
+ }
+ if (value.getCreatedTime() != null) {
+ jsonMap.put(Constants.C_T, value.getCreatedTime().split(" ")[1]);
+ }
+ }
+
+ public Map<String, Object> createJsonMap(Ticket value) throws ParseException {
+ Map<String, Object> jsonMap = new HashMap<>();
+ setValuesOnCreate(value, jsonMap);
+ setValuesOnCreate2(value, jsonMap);
+ setValuesOnCreate3(value, jsonMap);
+ setValuesOnCreate4(value, jsonMap);
+ setValuesOnCreate5(value, jsonMap);
+ return jsonMap;
+ }
+
+ public void setValuesOnCreate5(Ticket value, Map<String, Object> jsonMap) {
+ if (!StringUtils.isBlank(value.getDeviceScreenResolution())) {
+ jsonMap.put(Constants.DEVICE_SCREEN_RESOLUTION, value.getDeviceScreenResolution());
+ } else {
+ jsonMap.put(Constants.DEVICE_SCREEN_RESOLUTION, null);
+ }
+ if (!StringUtils.isBlank(value.getUserEvent())) {
+ jsonMap.put(Constants.USER_EVENT, value.getUserEvent());
+ } else {
+ jsonMap.put(Constants.USER_EVENT, null);
+ }
+ if (!ProjectUtil.isObjectListNullOrEmpty(value.getTags())) {
+ jsonMap.put(Constants.TAGS2, value.getTags().stream().map(Tags::getName).collect(Collectors.toList()));
+ } else {
+ jsonMap.put(Constants.TAGS2, null);
+ }
+ if (!ProjectUtil.isObjectListNullOrEmpty(value.getCc())) {
+ jsonMap.put(Constants.CC, value.getCc());
+ } else {
+ jsonMap.put(Constants.CC, null);
+ }
+ }
+
+ public void setValuesOnCreate4(Ticket value, Map<String, Object> jsonMap) {
+ setValuesOnCreate6(value, jsonMap);
+ if (!StringUtils.isBlank(value.getCountry())) {
+ jsonMap.put(Constants.COUNTRY, value.getCountry());
+ } else {
+ jsonMap.put(Constants.COUNTRY, null);
+ }
+ if (!StringUtils.isBlank(value.getDeviceName())) {
+ jsonMap.put(Constants.DEVICE_NAME, value.getDeviceName());
+ } else {
+ jsonMap.put(Constants.DEVICE_NAME, null);
+ }
+ if (!StringUtils.isBlank(value.getDeviceManufacture())) {
+ jsonMap.put(Constants.DEVICE_MANUFACTURE, value.getDeviceManufacture());
+ } else {
+ jsonMap.put(Constants.DEVICE_MANUFACTURE, null);
+ }
+ if (!StringUtils.isBlank(value.getDeviceLocale())) {
+ jsonMap.put(Constants.DEVICE_LOCALE, value.getDeviceLocale());
+ } else {
+ jsonMap.put(Constants.DEVICE_LOCALE, null);
+ }
+ }
+
+ public void setValuesOnCreate6(Ticket value, Map<String, Object> jsonMap) {
+ if (!StringUtils.isBlank(value.getOsVersion())) {
+ jsonMap.put(Constants.OS_VERSION, value.getOsVersion());
+ } else {
+ jsonMap.put(Constants.OS_VERSION, null);
+ }
+ if (!StringUtils.isBlank(value.getOsType())) {
+ jsonMap.put(Constants.OS_TYPE, value.getOsType());
+ } else {
+ jsonMap.put(Constants.OS_TYPE, null);
+ }
+ if (!StringUtils.isBlank(value.getDeviceType())) {
+ jsonMap.put(Constants.DEVICE_TYPE, value.getDeviceType());
+ } else {
+ jsonMap.put(Constants.DEVICE_TYPE, null);
+ }
+ jsonMap.put(Constants.SV, Constants.A_1_0);
+ if (!StringUtils.isBlank(value.getIp())) {
+ jsonMap.put(Constants.IP, value.getIp());
+ } else {
+ jsonMap.put(Constants.IP, null);
+ }
+ }
+
+ public void setValuesOnCreate3(Ticket value, Map<String, Object> jsonMap) {
+ setValuesOnCreate7(value, jsonMap);
+ if (!StringUtils.isBlank(String.valueOf(value.getHelpdeskId()))) {
+ jsonMap.put(Constants.HELPDESK_ID, value.getHelpdeskId());
+ } else {
+ jsonMap.put(Constants.HELPDESK_ID, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getSourceId()))) {
+ jsonMap.put(Constants.SOURCE_ID, value.getSourceId());
+ } else {
+ jsonMap.put(Constants.SOURCE_ID, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getType()))) {
+ jsonMap.put(Constants.TYPE_ID, value.getType());
+ } else {
+ jsonMap.put(Constants.TYPE_ID, null);
+ }
+ if (!StringUtils.isBlank(value.getPriority())) {
+ jsonMap.put(Constants.PRIORITY, value.getPriority());
+ } else {
+ jsonMap.put(Constants.PRIORITY, null);
+ }
+ if (!StringUtils.isBlank(value.getStatus())) {
+ jsonMap.put(Constants.STATUS, value.getStatus());
+ } else {
+ jsonMap.put(Constants.STATUS, null);
+ }
+ }
+
+ public void setValuesOnCreate7(Ticket value, Map<String, Object> jsonMap) {
+ if (!StringUtils.isBlank(value.getAppName())) {
+ jsonMap.put(Constants.APP_NAME, value.getAppName());
+ } else {
+ jsonMap.put(Constants.APP_NAME, null);
+ }
+ jsonMap.put(Constants.ACTIVE, value.getActive());
+ jsonMap.put(Constants.PINNED_TICKET, value.getPinnedTicket());
+ if (value.getOperation().equalsIgnoreCase(Constants.SAVE)) {
+ jsonMap.put(Constants.OPR, Constants.SAVE);
+ } else {
+ jsonMap.put(Constants.OPR, Constants.UPDATE);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getAppId()))) {
+ jsonMap.put(Constants.APP_ID, value.getAppId());
+ } else {
+ jsonMap.put(Constants.APP_ID, null);
+ }
+ }
+
+ public void setValuesOnCreate2(Ticket value, Map<String, Object> jsonMap) throws ParseException {
+ if (!StringUtils.isBlank(String.valueOf(value.getCreatedTime()))) {
+ jsonMap.put(Constants.C_T, value.getCreatedTime().split(" ")[1]);
+ } else {
+ jsonMap.put(Constants.C_T, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getUpdatedTime()))) {
+ jsonMap.put(Constants.U_T, value.getUpdatedTime().split(" ")[1]);
+ } else {
+ jsonMap.put(Constants.U_T, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getCreatedTimeTS()))) {
+ jsonMap.put(Constants.CREATED_TIME_TS, value.getCreatedTimeTS());
+ } else if (!StringUtils.isBlank(String.valueOf(value.getCreatedTime()))) {
+ jsonMap.put(Constants.CREATED_TIME_TS, timestampconvertor(value.getCreatedTime()));
+ } else {
+ jsonMap.put(Constants.CREATED_TIME_TS, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getUpdatedTimeTS()))) {
+ jsonMap.put(Constants.UPDATED_TIME_TS, value.getUpdatedTimeTS());
+ } else {
+ jsonMap.put(Constants.UPDATED_TIME_TS, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getRequestedBy()))) {
+ jsonMap.put(Constants.REQUESTED_BY, value.getRequestedBy());
+ } else {
+ jsonMap.put(Constants.REQUESTED_BY, null);
+ }
+ if (!StringUtils.isBlank(value.getAppVersion())) {
+ jsonMap.put(Constants.APP_VERSION, value.getAppVersion());
+ } else {
+ jsonMap.put(Constants.APP_VERSION, null);
+ }
+ }
+
+ public void setValuesOnCreate(Ticket value, Map<String, Object> jsonMap) {
+ if (!StringUtils.isBlank(String.valueOf(value.getId()))) {
+ jsonMap.put(Constants.ID, value.getId());
+ } else {
+ jsonMap.put(Constants.ID, 0);
+ }
+ if (!StringUtils.isBlank(value.getDescription())) {
+ jsonMap.put(Constants.DESCRIPTION, value.getDescription());
+ } else {
+ jsonMap.put(Constants.DESCRIPTION, null);
+ }
+ if (!StringUtils.isBlank(value.getReviewId())) {
+ jsonMap.put(Constants.REVIEW_ID, value.getReviewId());
+ } else {
+ jsonMap.put(Constants.REVIEW_ID, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getRate()))) {
+ jsonMap.put(Constants.RATE, value.getRate());
+ } else {
+ jsonMap.put(Constants.RATE, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getMaxRating()))) {
+ jsonMap.put(Constants.MAX_RATING, value.getMaxRating());
+ } else {
+ jsonMap.put(Constants.MAX_RATING, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getCreatedTime()))) {
+ jsonMap.put(Constants.CREATED_TIME, value.getCreatedTime().split(" ")[0]);
+ } else {
+ jsonMap.put(Constants.CREATED_TIME, null);
+ }
+ if (!StringUtils.isBlank(String.valueOf(value.getUpdatedTime()))) {
+ jsonMap.put(Constants.UPDATED_TIME, value.getUpdatedTime().split(" ")[0]);
+ } else {
+ jsonMap.put(Constants.UPDATED_TIME, null);
+ }
+ }
+
+ private void deleteTicketDataFromElastic(Ticket data) throws IOException {
+ RestHighLevelClient rc = new RestHighLevelClient(RestClient.builder(new HttpHost(elasticsearchUrl)));
+ try {
+ DeleteRequest request = new DeleteRequest(elasticsearchIndex, "doc", String.valueOf(data.getId()));
+ rc.delete(request);
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage());
+ } finally {
+ rc.close();
+ }
+ }
+
+ public Long timestampconvertor(String createdDate) throws ParseException {
+ try {
+ DateFormat dateFormat = new SimpleDateFormat("yyyy-mm-dd hh:mm:ss");
+ Date date = dateFormat.parse(createdDate);
+ return date.getTime() / 1000;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION_S, e.getMessage()));
+ }
+ return null;
+ }
+
+ private RestHighLevelClient connectToElasticSearch() {
+ final CredentialsProvider credentialsProvider = new BasicCredentialsProvider();
+ credentialsProvider.setCredentials(AuthScope.ANY, new UsernamePasswordCredentials(ELASTIC, EL_STIC123));
+
+ HttpClientConfigCallback httpClientConfigCallback = new HttpClientConfigCallback() {
+ @Override
+ public HttpAsyncClientBuilder customizeHttpClient(HttpAsyncClientBuilder httpClientBuilder) {
+ return httpClientBuilder.setDefaultCredentialsProvider(credentialsProvider);
+ }
+ };
+ return new RestHighLevelClient(RestClient.builder(new HttpHost(elasticsearchUrl))
+ .setHttpClientConfigCallback(httpClientConfigCallback));
+ }
+
+ private void writeDatatoElastic(Map<String, Object> jsonMap, String id) throws IOException {
+ RestHighLevelClient rc = connectToElasticSearch();
+ try {
+ IndexRequest indexRequest = new IndexRequest(elasticsearchIndex, elasticsearchType, id).source(jsonMap);
+ IndexResponse response = rc.index(indexRequest);
+ if (!StringUtils.isBlank(response.toString())) {
+ LOGGER.info("Response : {}", response);
+ }
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage());
+ } finally {
+ rc.close();
+ }
+ }
+
+ private void updateDataInElastic(Map<String, Object> jsonMap, String id) throws IOException {
+ RestHighLevelClient rc = connectToElasticSearch();
+ try {
+ UpdateRequest updateRequest = new UpdateRequest(elasticsearchIndex, elasticsearchType, id).doc(jsonMap);
+ rc.update(updateRequest);
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage());
+ } finally {
+ rc.close();
+ }
+ }
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/interceptor/package-info.java b/src/main/java/org/upsmf/grievance/interceptor/package-info.java
new file mode 100644
index 0000000..01a6f3a
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/interceptor/package-info.java
@@ -0,0 +1,8 @@
+/**
+ *
+ */
+/**
+ * @author Juhi Agarwal
+ *
+ */
+package org.upsmf.grievance.interceptor;
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/Access.java b/src/main/java/org/upsmf/grievance/model/Access.java
new file mode 100644
index 0000000..e5c4fc8
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Access.java
@@ -0,0 +1,25 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class Access {
+
+ private Long orgId;
+ private String grantType;
+ private String code;
+ private String clientId;
+ private String clientSecret;
+ private String refreshToken;
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/AccessResponse.java b/src/main/java/org/upsmf/grievance/model/AccessResponse.java
new file mode 100644
index 0000000..4ba5b17
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/AccessResponse.java
@@ -0,0 +1,22 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class AccessResponse {
+
+ private String accessToken;
+ private Long expiresIn;
+ private String scope;
+ private String tokenType;
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/Action.java b/src/main/java/org/upsmf/grievance/model/Action.java
new file mode 100644
index 0000000..14f1d85
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Action.java
@@ -0,0 +1,24 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.EqualsAndHashCode;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@EqualsAndHashCode
+@NoArgsConstructor
+@ToString
+public class Action {
+
+ private Long id;
+ private String name;
+ private String displayName;
+ private String url;
+ private String queryParams;
+ private String serviceCode;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/ActionRole.java b/src/main/java/org/upsmf/grievance/model/ActionRole.java
new file mode 100644
index 0000000..71839de
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/ActionRole.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class ActionRole {
+
+ private long actionId;
+ private long roleId;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/ActivityLog.java b/src/main/java/org/upsmf/grievance/model/ActivityLog.java
new file mode 100644
index 0000000..f2cbdaf
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/ActivityLog.java
@@ -0,0 +1,29 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class ActivityLog implements Comparable<ActivityLog> {
+
+ private Long id;
+ private String activity;
+ private Long ticketId;
+ private String timestamp;
+ private Long changesBy;
+ private Long helpdeskId;
+
+ @Override
+ public int compareTo(ActivityLog o) {
+ return this.getId().compareTo(o.getId());
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Analytics.java b/src/main/java/org/upsmf/grievance/model/Analytics.java
new file mode 100644
index 0000000..b663653
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Analytics.java
@@ -0,0 +1,22 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class Analytics {
+
+ private Long userId;
+ private String startDate;
+ private String endDate;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/App.java b/src/main/java/org/upsmf/grievance/model/App.java
new file mode 100644
index 0000000..b169067
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/App.java
@@ -0,0 +1,35 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class App {
+
+ private Long id;
+ private String name;
+ private String code;
+ private String description;
+ private String clientName;
+ private String version;
+ private String appUrl;
+ private String logo;
+ private Long sourceId;
+ private Boolean activeStatus;
+ private Long orgId;
+ private String createdDate;
+ private Long createdBy;
+ private String updatedDate;
+ private Long updatedBy;
+ private String appKey;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/ChecklistItem.java b/src/main/java/org/upsmf/grievance/model/ChecklistItem.java
new file mode 100644
index 0000000..73b7358
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/ChecklistItem.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class ChecklistItem {
+
+ private Long id;
+ private String item;
+ private Boolean checked;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Comment.java b/src/main/java/org/upsmf/grievance/model/Comment.java
new file mode 100644
index 0000000..ab702b4
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Comment.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class Comment {
+
+ private UserComment userComment;
+ private DeveloperComment developerComment;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/CommonDataModel.java b/src/main/java/org/upsmf/grievance/model/CommonDataModel.java
new file mode 100644
index 0000000..c16e622
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/CommonDataModel.java
@@ -0,0 +1,79 @@
+package org.upsmf.grievance.model;
+
+import org.upsmf.grievance.model.enums.AuthTypes;
+import org.upsmf.grievance.model.enums.PriorityLevels;
+
+public class CommonDataModel {
+ private int id;
+ private String name;
+ private String description;
+ private long userId;
+ private boolean active;
+ private long orgId;
+
+ public long getOrgId() {
+ return orgId;
+ }
+
+ public void setOrgId(long orgId) {
+ this.orgId = orgId;
+ }
+
+ public CommonDataModel() {
+ }
+
+ public CommonDataModel(PriorityLevels priorityLevels) {
+ this.name = String.valueOf(priorityLevels);
+ }
+
+ public CommonDataModel(AuthTypes authTypes) {
+ this.id = authTypes.ordinal() + 1;
+ this.name = String.valueOf(authTypes);
+ }
+
+ public CommonDataModel(int id, String name) {
+ this.id = id;
+ this.name = name;
+ }
+
+ public boolean isActive() {
+ return active;
+ }
+
+ public void setActive(boolean active) {
+ this.active = active;
+ }
+
+ public long getUserId() {
+ return userId;
+ }
+
+ public void setUserId(long userId) {
+ this.userId = userId;
+ }
+
+ public String getDescription() {
+ return description;
+ }
+
+ public void setDescription(String description) {
+ this.description = description;
+ }
+
+ public int getId() {
+ return id;
+ }
+
+ public void setId(int id) {
+ this.id = id;
+ }
+
+ public String getName() {
+ return name;
+ }
+
+ public void setName(String name) {
+ this.name = name;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/DeveloperComment.java b/src/main/java/org/upsmf/grievance/model/DeveloperComment.java
new file mode 100644
index 0000000..161cbf8
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/DeveloperComment.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class DeveloperComment {
+
+ private String text;
+ private LastModified lastModified;
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/DeviceMetadata.java b/src/main/java/org/upsmf/grievance/model/DeviceMetadata.java
new file mode 100644
index 0000000..fd58796
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/DeviceMetadata.java
@@ -0,0 +1,30 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class DeviceMetadata {
+
+ private String productName;
+ private String manufacturer;
+ private String deviceClass;
+ private Long screenWidthPx;
+ private Long screenHeightPx;
+ private String nativePlatform;
+ private Long screenDensityDpi;
+ private Long glEsVersion;
+ private String cpuModel;
+ private String cpuMake;
+ private Long ramMb;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/HelpDeskApp.java b/src/main/java/org/upsmf/grievance/model/HelpDeskApp.java
new file mode 100644
index 0000000..93faa0a
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/HelpDeskApp.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class HelpDeskApp {
+
+ private Long helpDeskId;
+ private Long appId;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Helpdesk.java b/src/main/java/org/upsmf/grievance/model/Helpdesk.java
new file mode 100644
index 0000000..a70c316
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Helpdesk.java
@@ -0,0 +1,67 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import com.fasterxml.jackson.annotation.JsonProperty;
+import org.upsmf.grievance.dto.HelpdeskDto;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class Helpdesk {
+
+ private Long id;
+ private String name;
+ private Long orgId;
+ private Long createdBy;
+ private String createdDate;
+ private Long updatedBy;
+ private String updatedDate;
+ private List<Long> adminIds;
+ private List<User> adminDetails;
+ private String description;
+ private String color;
+ private List<Long> appIds;
+ private List<Long> sourceId;
+ private List<Long> userIds;
+ private Boolean allowAllUsers;
+ private List<User> admins;
+ private Boolean direct;
+ private Boolean playstore;
+ private Boolean appstore;
+ private Boolean aurora_sdk;
+
+ public Helpdesk(HelpdeskDto helpdeskDto) {
+ this.id = helpdeskDto.getId();
+ this.name = helpdeskDto.getName();
+ this.orgId = helpdeskDto.getOrgId();
+ this.createdBy = helpdeskDto.getCreatedBy();
+ this.createdDate = helpdeskDto.getCreatedDate();
+ this.updatedBy = helpdeskDto.getUpdatedBy();
+ this.updatedDate = helpdeskDto.getUpdatedDate();
+ this.isActive = helpdeskDto.getIsActive();
+ this.color = helpdeskDto.getColor();
+ this.description = helpdeskDto.getDescription();
+ this.adminIds = helpdeskDto.getAdminIds();
+ this.appIds = helpdeskDto.getAppIds();
+ this.sourceId = helpdeskDto.getSourceId();
+ this.userIds = helpdeskDto.getUserIds();
+ this.allowAllUsers = helpdeskDto.getAllowAllUsers();
+ this.admins = helpdeskDto.getAdmins();
+ this.direct = helpdeskDto.getDirect();
+ this.playstore = helpdeskDto.getPlaystore();
+ this.appstore = helpdeskDto.getAppstore();
+ this.aurora_sdk = helpdeskDto.getAuroraSdk();
+ }
+
+ @JsonProperty("isActive")
+ private Boolean isActive;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/HelpdeskType.java b/src/main/java/org/upsmf/grievance/model/HelpdeskType.java
new file mode 100644
index 0000000..7c44f6a
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/HelpdeskType.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class HelpdeskType {
+ private Long id;
+ private Long helpdeskId;
+ private String name;
+ private List<ChecklistItem> checklistItems;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/HelpdeskWorkflow.java b/src/main/java/org/upsmf/grievance/model/HelpdeskWorkflow.java
new file mode 100644
index 0000000..6e19aaa
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/HelpdeskWorkflow.java
@@ -0,0 +1,22 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class HelpdeskWorkflow {
+
+ private Long id;
+ private Long typeId;
+ private String name;
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/KeyFactory.java b/src/main/java/org/upsmf/grievance/model/KeyFactory.java
new file mode 100644
index 0000000..47a52de
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/KeyFactory.java
@@ -0,0 +1,18 @@
+package org.upsmf.grievance.model;
+
+import org.springframework.jdbc.support.GeneratedKeyHolder;
+import org.springframework.jdbc.support.KeyHolder;
+import org.springframework.stereotype.Component;
+
+@Component
+public class KeyFactory {
+
+ private KeyFactory() {
+ super();
+ }
+
+ public static KeyHolder getkeyHolder() {
+ return new GeneratedKeyHolder();
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/LastModified.java b/src/main/java/org/upsmf/grievance/model/LastModified.java
new file mode 100644
index 0000000..7cec582
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/LastModified.java
@@ -0,0 +1,19 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class LastModified {
+
+ private String seconds;
+ private Long nanos;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/LoginUser.java b/src/main/java/org/upsmf/grievance/model/LoginUser.java
new file mode 100644
index 0000000..88e4350
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/LoginUser.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class LoginUser {
+
+ private String username;
+ private String password;
+ private String email;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/MasterData.java b/src/main/java/org/upsmf/grievance/model/MasterData.java
new file mode 100644
index 0000000..7b6f5e3
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/MasterData.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class MasterData {
+
+ private String field;
+ private Long count;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Organization.java b/src/main/java/org/upsmf/grievance/model/Organization.java
new file mode 100644
index 0000000..d6df849
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Organization.java
@@ -0,0 +1,34 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class Organization {
+ private Long id;
+ private Long userId;
+ private String orgName;
+ private String url;
+ private String logo;
+ private Long createdBy;
+ private String createdDate;
+ private Long updatedBy;
+ private String updatedDate;
+ private Boolean isActive;
+ private List<User> adminDetails;
+ private String authId;
+ private String emailDomain;
+ private String orgDescription;
+ private String orgColor;
+ private String baseUrl;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/ReplyToReviews.java b/src/main/java/org/upsmf/grievance/model/ReplyToReviews.java
new file mode 100644
index 0000000..b4180e4
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/ReplyToReviews.java
@@ -0,0 +1,19 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class ReplyToReviews {
+
+ private String reply;
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/Rev.java b/src/main/java/org/upsmf/grievance/model/Rev.java
new file mode 100644
index 0000000..a1b2666
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Rev.java
@@ -0,0 +1,19 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class Rev {
+
+ private List<Review> reviews = null;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Review.java b/src/main/java/org/upsmf/grievance/model/Review.java
new file mode 100644
index 0000000..542a174
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Review.java
@@ -0,0 +1,23 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class Review {
+
+ private String reviewId;
+
+ private String authorName;
+ private List<Comment> comments = null;
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/Role.java b/src/main/java/org/upsmf/grievance/model/Role.java
new file mode 100644
index 0000000..f08e0b0
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Role.java
@@ -0,0 +1,18 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+@Getter
+@Setter
+@AllArgsConstructor
+@NoArgsConstructor
+@Builder
+public class Role {
+ private Long id;
+ private String name;
+ private Long orgId;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/RolesDto.java b/src/main/java/org/upsmf/grievance/model/RolesDto.java
new file mode 100644
index 0000000..6a85aad
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/RolesDto.java
@@ -0,0 +1,22 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class RolesDto {
+
+ private List<Integer> ids;
+ private Long id;
+ private boolean active;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/S3Config.java b/src/main/java/org/upsmf/grievance/model/S3Config.java
new file mode 100644
index 0000000..82c39c2
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/S3Config.java
@@ -0,0 +1,46 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class S3Config {
+
+ private String secretKey;
+ private String accessKey;
+ private String bucketName;
+
+ public String getSecretKey() {
+ return secretKey;
+ }
+
+ public void setSecretKey(String secretKey) {
+ this.secretKey = secretKey;
+ }
+
+ public String getAccessKey() {
+ return accessKey;
+ }
+
+ public void setAccessKey(String accessKey) {
+ this.accessKey = accessKey;
+ }
+
+ public String getBucketName() {
+ return bucketName;
+ }
+
+ public void setBucketName(String bucketName) {
+ this.bucketName = bucketName;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/ServiceRequest.java b/src/main/java/org/upsmf/grievance/model/ServiceRequest.java
new file mode 100644
index 0000000..1230eb2
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/ServiceRequest.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class ServiceRequest {
+ private Long id;
+ private String name;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/StatusIdMap.java b/src/main/java/org/upsmf/grievance/model/StatusIdMap.java
new file mode 100644
index 0000000..8b913fe
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/StatusIdMap.java
@@ -0,0 +1,26 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class StatusIdMap {
+
+ private Long orgId;
+ private Long appId;
+ private Long helpdeskId;
+ private boolean orgAppStatus;
+ private boolean helpdeskAppStatus;
+ private Long orgAppMapId;
+ private Long helpdeskAppMapId;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Tags.java b/src/main/java/org/upsmf/grievance/model/Tags.java
new file mode 100644
index 0000000..0faa4b7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Tags.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class Tags {
+
+ private Long id;
+ private String name;
+ private Long createdBy;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Task.java b/src/main/java/org/upsmf/grievance/model/Task.java
new file mode 100644
index 0000000..f5d6ead
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Task.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class Task {
+ private Long id;
+ private String name;
+ private String description;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Template.java b/src/main/java/org/upsmf/grievance/model/Template.java
new file mode 100644
index 0000000..c16ceb4
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Template.java
@@ -0,0 +1,22 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class Template {
+
+ private String name;
+ private Long id;
+ private Long helpdeskId;
+ private List<Task> tasks;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/TemplateVersion.java b/src/main/java/org/upsmf/grievance/model/TemplateVersion.java
new file mode 100644
index 0000000..90791b1
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/TemplateVersion.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class TemplateVersion {
+
+ private Long version;
+ private List<Template> templates;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/Ticket.java b/src/main/java/org/upsmf/grievance/model/Ticket.java
new file mode 100644
index 0000000..f081766
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Ticket.java
@@ -0,0 +1,82 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import org.upsmf.grievance.dto.TicketWorkflowDto;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class Ticket {
+
+ private Long userId;
+ private Long id;
+ private String description;
+ private String feedback;
+ private String reviewId;
+ private String developerComment;
+ private int rate;
+ private int maxRating;
+ private String createdTime;
+ private String updatedTime;
+ private Long createdTimeTS;
+ private Long updatedTimeTS;
+ private String userName;
+ private Long requestedBy;
+ private String operation;
+ private Long ts;
+ private Long total;
+ private Long userTimestamp;
+ private Long developerTimestamp;
+
+ private String appName;
+ private String appVersion;
+ private String country;
+ private String feedbackByName;
+ private String sv;
+ private String userEvent;
+ private String ip;
+ private String deviceName;
+ private String deviceManufacture;
+ private String deviceScreenResolution;
+ private String deviceLocale;
+ private String deviceType;
+ private String osType;
+ private String osVersion;
+
+ private String requestedByName;
+ private String priority;
+ private List<String> filterStatus;
+ private String notes;
+ private List<ChecklistItem> checklist;
+
+ private Long appId;
+ private String appKey;
+ private Long helpdeskId;
+ private Long sourceId;
+ private Long type;
+ private List<Updates> updates;
+ private Long orgId;
+ private Boolean active;
+ private Boolean pinnedTicket = false;
+ private List<TicketWorkflowDto> workflowStages;
+ private List<Long> cc;
+ private String filterCTUT;
+ private int from;
+ private int size;
+ private String searchKeyword;
+ private String status;
+ private byte[] img;
+ private List<String> attachmentUrl;
+ private List<String> selectedTags;
+ private List<Tags> tags;
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/TicketCount.java b/src/main/java/org/upsmf/grievance/model/TicketCount.java
new file mode 100644
index 0000000..49b4ef8
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/TicketCount.java
@@ -0,0 +1,23 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class TicketCount {
+
+ private Long userId;
+ private Long id;
+ private Long createdTicketCount;
+ private Long pinnedTicketCount;
+ private Long closedTicketCount;
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/TicketElastic.java b/src/main/java/org/upsmf/grievance/model/TicketElastic.java
new file mode 100644
index 0000000..94f6c47
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/TicketElastic.java
@@ -0,0 +1,31 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class TicketElastic {
+
+ private String updatedTime;
+ private String description;
+ private Long helpdeskId;
+ private Long requestedBy;
+ private String createdTime;
+ private Long id;
+ private String status;
+ private Long total;
+ private Boolean pinnedTicket;
+ private String uT;
+ private String cT;
+ private String[] cc;
+ private String[] tags;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/TicketTags.java b/src/main/java/org/upsmf/grievance/model/TicketTags.java
new file mode 100644
index 0000000..b9f1098
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/TicketTags.java
@@ -0,0 +1,24 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class TicketTags {
+
+ private Long id;
+ private List<Long> tag;
+ private Long userId;
+ private boolean isActive = true;
+ private Long orgId;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/TicketsTagsList.java b/src/main/java/org/upsmf/grievance/model/TicketsTagsList.java
new file mode 100644
index 0000000..6d64d8c
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/TicketsTagsList.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class TicketsTagsList {
+ private List<Ticket> ticket = new ArrayList<>();
+ private List<Tags> tags = new ArrayList<>();
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/Updates.java b/src/main/java/org/upsmf/grievance/model/Updates.java
new file mode 100644
index 0000000..aac9b62
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/Updates.java
@@ -0,0 +1,24 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class Updates {
+
+ private Long ticketId;
+ private Long id;
+ private String upds;
+ private String createdDate;
+ private Long createdBy;
+ private boolean active;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/User.java b/src/main/java/org/upsmf/grievance/model/User.java
new file mode 100644
index 0000000..7ac1681
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/User.java
@@ -0,0 +1,77 @@
+package org.upsmf.grievance.model;
+
+import java.util.List;
+
+import com.fasterxml.jackson.annotation.JsonInclude;
+import com.fasterxml.jackson.annotation.JsonInclude.Include;
+import com.fasterxml.jackson.annotation.JsonProperty;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+/**
+ * This class holds the information about the User's basic authentication along
+ * with Mail ID.
+ *
+ * @author Darshan Nagesh
+ *
+ */
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+public class User {
+
+ private Long id;
+
+ private String username;
+ private byte[] img;
+ @JsonInclude(Include.NON_NULL)
+ private String password;
+ @JsonInclude(Include.NON_NULL)
+ private String phone;
+
+ @JsonInclude(Include.NON_NULL)
+ private Long orgId;
+
+ private String name;
+ private String imagePath;
+
+ @JsonInclude(Include.NON_NULL)
+ private Boolean isActive;
+
+ @JsonInclude(Include.NON_NULL)
+ private String authType;
+
+ @JsonProperty("authToken")
+ @JsonInclude(Include.NON_NULL)
+ private String authToken;
+
+ @JsonInclude(Include.NON_NULL)
+ private String createdDate;
+
+ @JsonInclude(Include.NON_NULL)
+ private Long createdBy;
+
+ @JsonInclude(Include.NON_NULL)
+ private String updatedDate;
+
+ @JsonInclude(Include.NON_NULL)
+ private Long updatedBy;
+
+ @JsonInclude(Include.NON_NULL)
+ private List<Role> roles;
+
+ @JsonInclude(Include.NON_NULL)
+ private List<Action> actions;
+
+ private List<Organization> organization;
+ private List<Helpdesk> helpdesk;
+
+ private Boolean isAnonymous;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/UserAuthentication.java b/src/main/java/org/upsmf/grievance/model/UserAuthentication.java
new file mode 100644
index 0000000..90dcb02
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/UserAuthentication.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class UserAuthentication {
+
+ private long id;
+ private long userId;
+ private String authToken;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/UserComment.java b/src/main/java/org/upsmf/grievance/model/UserComment.java
new file mode 100644
index 0000000..bdfd702
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/UserComment.java
@@ -0,0 +1,29 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class UserComment {
+
+ private String text;
+ private LastModified lastModified;
+ private Long starRating;
+ private String reviewerLanguage;
+ private String device;
+ private Long androidOsVersion;
+ private Long appVersionCode;
+ private String appVersionName;
+ private Long thumbsUpCount;
+ private Long thumbsDownCount;
+ private DeviceMetadata deviceMetadata;
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/model/UserIdAndUserName.java b/src/main/java/org/upsmf/grievance/model/UserIdAndUserName.java
new file mode 100644
index 0000000..e5b1f37
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/UserIdAndUserName.java
@@ -0,0 +1,20 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class UserIdAndUserName {
+
+ private Long id;
+ private String name;
+}
diff --git a/src/main/java/org/upsmf/grievance/model/UserRole.java b/src/main/java/org/upsmf/grievance/model/UserRole.java
new file mode 100644
index 0000000..abd5bf7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/UserRole.java
@@ -0,0 +1,21 @@
+package org.upsmf.grievance.model;
+
+import lombok.AllArgsConstructor;
+import lombok.Builder;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+@Getter
+@Setter
+@NoArgsConstructor
+@AllArgsConstructor
+@ToString(includeFieldNames = true)
+@Builder
+public class UserRole {
+
+ private long userId;
+ private long roleId;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/contract/RequestInfo.java b/src/main/java/org/upsmf/grievance/model/contract/RequestInfo.java
new file mode 100644
index 0000000..b362034
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/contract/RequestInfo.java
@@ -0,0 +1,44 @@
+package org.upsmf.grievance.model.contract;
+
+import lombok.AllArgsConstructor;
+import lombok.EqualsAndHashCode;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+/**
+ * RequestInfo should be used to carry meta information about the requests to
+ * the server as described in the fields below. Some of this information will be
+ * returned back from the server as part of the ResponseInfo in the response
+ * body to ensure correlation
+ */
+@AllArgsConstructor
+@EqualsAndHashCode
+@Getter
+@NoArgsConstructor
+@Setter
+@ToString
+public class RequestInfo {
+
+ private String apiId;
+
+ private String ver;
+
+ private Long ts;
+
+ private String action;
+
+ private String did;
+
+ private String key;
+
+ private String msgId;
+
+ private String requesterId;
+
+ private String authToken;
+
+ private String correlationId;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/contract/RoleActionRequest.java b/src/main/java/org/upsmf/grievance/model/contract/RoleActionRequest.java
new file mode 100644
index 0000000..f766592
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/contract/RoleActionRequest.java
@@ -0,0 +1,45 @@
+/*
+ * Musti Backend API - User
+ * All services for User service
+ *
+ * OpenAPI spec version: 1.0
+ *
+ *
+ * NOTE: This class is auto generated by the swagger code generator program.
+ * https://github.com/swagger-api/swagger-codegen.git
+ * Do not edit the class manually.
+ */
+
+package org.upsmf.grievance.model.contract;
+
+import com.fasterxml.jackson.annotation.JsonProperty;
+
+/**
+ * RoleActionRequest
+ */
+
+public class RoleActionRequest {
+
+ @JsonProperty("RequestInfo")
+ private RequestInfo requestInfo;
+
+ @JsonProperty("RoleRequest")
+ private RoleRequest roleRequest;
+
+ public RequestInfo getRequestInfo() {
+ return requestInfo;
+ }
+
+ public void setRequestInfo(RequestInfo requestInfo) {
+ this.requestInfo = requestInfo;
+ }
+
+ public RoleRequest getRoleRequest() {
+ return roleRequest;
+ }
+
+ public void setRoleRequest(RoleRequest roleRequest) {
+ this.roleRequest = roleRequest;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/contract/RoleActionResponseInfo.java b/src/main/java/org/upsmf/grievance/model/contract/RoleActionResponseInfo.java
new file mode 100644
index 0000000..4c54a52
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/contract/RoleActionResponseInfo.java
@@ -0,0 +1,26 @@
+package org.upsmf.grievance.model.contract;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.Action;
+
+import lombok.AllArgsConstructor;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+
+/**
+ * ResponseInfo should be used to carry metadata information about the response
+ * from the server along with the requested data.
+ */
+@AllArgsConstructor
+@Getter
+@NoArgsConstructor
+@Setter
+public class RoleActionResponseInfo {
+
+ private StatusInfo statusInfo;
+
+ private List<Action> actions;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/contract/RoleRequest.java b/src/main/java/org/upsmf/grievance/model/contract/RoleRequest.java
new file mode 100644
index 0000000..f33413d
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/contract/RoleRequest.java
@@ -0,0 +1,39 @@
+package org.upsmf.grievance.model.contract;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import lombok.AllArgsConstructor;
+import lombok.EqualsAndHashCode;
+import lombok.NoArgsConstructor;
+import lombok.ToString;
+
+/**
+ * RoleRequest
+ */
+@AllArgsConstructor
+@EqualsAndHashCode
+@NoArgsConstructor
+@ToString
+public class RoleRequest {
+
+ private Boolean enabled;
+ private List<Integer> roles = new ArrayList<>();
+
+ public Boolean getEnabled() {
+ return enabled;
+ }
+
+ public void setEnabled(Boolean enabled) {
+ this.enabled = enabled;
+ }
+
+ public List<Integer> getRoles() {
+ return roles;
+ }
+
+ public void setRoles(List<Integer> roles) {
+ this.roles = roles;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/contract/StatusInfo.java b/src/main/java/org/upsmf/grievance/model/contract/StatusInfo.java
new file mode 100644
index 0000000..0c7d063
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/contract/StatusInfo.java
@@ -0,0 +1,30 @@
+package org.upsmf.grievance.model.contract;
+
+import lombok.AllArgsConstructor;
+import lombok.EqualsAndHashCode;
+import lombok.Getter;
+import lombok.NoArgsConstructor;
+import lombok.Setter;
+import lombok.ToString;
+
+/**
+ * Status Information object will hold the run time status and the live response
+ * obtained from the server for the respective API Call.
+ */
+@AllArgsConstructor
+@EqualsAndHashCode
+@Getter
+@NoArgsConstructor
+@Setter
+@ToString
+public class StatusInfo {
+
+ private Integer statusCode;
+
+ private String statusMessage;
+
+ private Long errorCode;
+
+ private String errorMessage;
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/contract/UserGetRequest.java b/src/main/java/org/upsmf/grievance/model/contract/UserGetRequest.java
new file mode 100644
index 0000000..579f118
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/contract/UserGetRequest.java
@@ -0,0 +1,23 @@
+package org.upsmf.grievance.model.contract;
+
+import java.util.List;
+
+/**
+ *
+ * @author Darshan Nagesh
+ *
+ */
+
+public class UserGetRequest {
+
+ private List<Long> userIdList;
+
+ public List<Long> getUserIdList() {
+ return userIdList;
+ }
+
+ public void setUserIdList(List<Long> userIdList) {
+ this.userIdList = userIdList;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/enums/AuthTypes.java b/src/main/java/org/upsmf/grievance/model/enums/AuthTypes.java
new file mode 100644
index 0000000..f4ff265
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/enums/AuthTypes.java
@@ -0,0 +1,34 @@
+package org.upsmf.grievance.model.enums;
+
+import org.apache.commons.lang3.StringUtils;
+
+import com.fasterxml.jackson.annotation.JsonCreator;
+import com.fasterxml.jackson.annotation.JsonValue;
+
+public enum AuthTypes {
+
+ GOOGLE("1"), CUSTOM("2");
+
+ private String value;
+
+ AuthTypes(final String value) {
+ this.value = value;
+ }
+
+ @Override
+ @JsonValue
+ public String toString() {
+ return StringUtils.capitalize(name());
+ }
+
+ @JsonCreator
+ public static AuthTypes fromValue(final String passedValue) {
+ for (final AuthTypes obj : AuthTypes.values()) {
+ if (String.valueOf(obj.value).equalsIgnoreCase(passedValue)) {
+ return obj;
+ }
+ }
+ return null;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/enums/PriorityLevels.java b/src/main/java/org/upsmf/grievance/model/enums/PriorityLevels.java
new file mode 100644
index 0000000..2d269f3
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/enums/PriorityLevels.java
@@ -0,0 +1,34 @@
+package org.upsmf.grievance.model.enums;
+
+import org.apache.commons.lang3.StringUtils;
+
+import com.fasterxml.jackson.annotation.JsonCreator;
+import com.fasterxml.jackson.annotation.JsonValue;
+
+public enum PriorityLevels {
+
+ LOW("LOW"), MOD("MODERATE"), HIGH("HIGH");
+
+ private String value;
+
+ PriorityLevels(final String value) {
+ this.value = value;
+ }
+
+ @Override
+ @JsonValue
+ public String toString() {
+ return StringUtils.capitalize(name());
+ }
+
+ @JsonCreator
+ public static PriorityLevels fromValue(final String passedValue) {
+ for (final PriorityLevels obj : PriorityLevels.values()) {
+ if (String.valueOf(obj.value).equalsIgnoreCase(passedValue)) {
+ return obj;
+ }
+ }
+ return null;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/model/mapper/SqlDataMapper.java b/src/main/java/org/upsmf/grievance/model/mapper/SqlDataMapper.java
new file mode 100644
index 0000000..d8e0ca0
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/model/mapper/SqlDataMapper.java
@@ -0,0 +1,576 @@
+package org.upsmf.grievance.model.mapper;
+
+import java.sql.ResultSet;
+import java.sql.SQLException;
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.jdbc.core.RowMapper;
+
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.HelpdeskTypeDto;
+import org.upsmf.grievance.dto.HelpdeskWorkflowDto;
+import org.upsmf.grievance.dto.OrgUserRoleDto;
+import org.upsmf.grievance.dto.TicketWorkflowDto;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.UserAuthentication;
+import org.upsmf.grievance.util.SqlConstants;
+
+public class SqlDataMapper {
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(SqlDataMapper.class);
+ public static final String ERROR_LOG_FOREWORD = "Encountered an Exception while ";
+
+ public User buildUserObjectFromResultSet(ResultSet rs) {
+ User user = new User();
+ try {
+ user.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ user.setUsername(rs.getString(SqlConstants.DbAttributes.USERNAME));
+ user.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ user.setOrgId(rs.getLong(SqlConstants.DbAttributes.ORGID));
+ user.setIsActive(rs.getBoolean(SqlConstants.DbAttributes.ISACTIVE));
+ user.setPassword(rs.getString(SqlConstants.DbAttributes.PSWRD));
+ } catch (Exception e) {
+
+ }
+ return user;
+ }
+
+ public class UserMapper implements RowMapper<User> {
+
+ @Override
+ public User mapRow(ResultSet rs, int rowNum) throws SQLException {
+ return buildUserObjectFromResultSet(rs);
+ }
+
+ }
+
+ public class UserRolesMapper implements RowMapper<User> {
+ private Map<Long, Role> roleMap = new HashMap<>();
+
+ public Map<Long, Role> getRoleMap() {
+ return roleMap;
+ }
+
+ public void setRoleMap(Map<Long, Role> roleMap) {
+ this.roleMap = roleMap;
+ }
+
+ @Override
+ public User mapRow(ResultSet rs, int rowNum) throws SQLException {
+ User user = buildUserObjectFromResultSet(rs);
+ if (!roleMap.containsKey(rs.getLong(SqlConstants.DbAttributes.ROLEID))) {
+ roleMap.put(rs.getLong(SqlConstants.DbAttributes.ROLEID), buildRoleObjectFromResultSet(rs));
+ }
+ return user;
+ }
+
+ }
+
+ public class UserRolesActionsMapper implements RowMapper<User> {
+ private Map<Long, Role> roleMap = new HashMap<>();
+ private Map<Long, Action> actionMap = new HashMap<>();
+
+ @Override
+ public User mapRow(ResultSet rs, int rowNum) throws SQLException {
+ User user = buildUserObjectFromResultSet(rs);
+ if (!getRoleMap().containsKey(rs.getLong(SqlConstants.DbAttributes.ROLEID))) {
+ getRoleMap().put(rs.getLong(SqlConstants.DbAttributes.ROLEID), buildRoleObjectFromResultSet(rs));
+ }
+ if (!getActionMap().containsKey(rs.getLong(SqlConstants.DbAttributes.ACTIONID))) {
+ getActionMap().put(rs.getLong(SqlConstants.DbAttributes.ACTIONID), buildActionObjectFromResultSet(rs));
+ }
+ return user;
+ }
+
+ private Action buildActionObjectFromResultSet(ResultSet rs) {
+ Action action = new Action();
+ try {
+ action.setId(rs.getLong(SqlConstants.DbAttributes.ACTIONID));
+ action.setName(rs.getString(SqlConstants.DbAttributes.ACTIONNAME));
+ action.setDisplayName(rs.getString(SqlConstants.DbAttributes.ACTIONDISPLAYNAME));
+ action.setQueryParams(rs.getString(SqlConstants.DbAttributes.ACTIONQUERYPARAMS));
+ action.setServiceCode(rs.getString(SqlConstants.DbAttributes.ACTIONSERVICECODE));
+ action.setUrl(rs.getString(SqlConstants.DbAttributes.ACTIONURL));
+ } catch (Exception e) {
+
+ }
+ return action;
+ }
+
+ public Map<Long, Role> getRoleMap() {
+ return roleMap;
+ }
+
+ public void setRoleMap(Map<Long, Role> roleMap) {
+ this.roleMap = roleMap;
+ }
+
+ public Map<Long, Action> getActionMap() {
+ return actionMap;
+ }
+
+ public void setActionMap(Map<Long, Action> actionMap) {
+ this.actionMap = actionMap;
+ }
+
+ }
+
+ private Role buildRoleObjectFromResultSet(ResultSet rs) {
+ Role role = new Role();
+ try {
+ role.setId(rs.getLong(SqlConstants.DbAttributes.ROLEID));
+ role.setName(rs.getString(SqlConstants.DbAttributes.ROLENAME));
+ role.setOrgId(rs.getLong(SqlConstants.DbAttributes.ROLEORGID));
+ } catch (Exception e) {
+
+ }
+ return role;
+ }
+
+ public class UserDetailsMapper implements RowMapper<User> {
+ @Override
+ public User mapRow(ResultSet rs, int rowNum) throws SQLException {
+ User user = new User();
+ user.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ user.setUsername(rs.getString(SqlConstants.DbAttributes.USERNAME));
+ user.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ user.setPhone(rs.getString(SqlConstants.DbAttributes.PHONE));
+ user.setImagePath(rs.getString(SqlConstants.DbAttributes.IMAGE_PATH));
+ user.setIsActive(rs.getBoolean(SqlConstants.DbAttributes.IS_ACTIVE));
+ user.setCreatedDate(rs.getString(SqlConstants.DbAttributes.CREATED_DATE));
+ user.setUpdatedDate(rs.getString(SqlConstants.DbAttributes.UPDATED_DATE));
+ return user;
+ }
+ }
+
+ public class UserAuthenticationMapper implements RowMapper<UserAuthentication> {
+ @Override
+ public UserAuthentication mapRow(ResultSet rs, int rowNum) throws SQLException {
+ UserAuthentication userAuthentication = new UserAuthentication();
+ userAuthentication.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ userAuthentication.setUserId(rs.getLong(SqlConstants.DbAttributes.USERID));
+ userAuthentication.setAuthToken(rs.getString(SqlConstants.DbAttributes.AUTH_TOKEN));
+ return userAuthentication;
+ }
+ }
+
+ public class UserRoleMapper implements RowMapper<Role> {
+ private Map<Long, Role> roleMap = new HashMap<>();
+
+ @Override
+ public Role mapRow(ResultSet rs, int rowNum) throws SQLException {
+ if (!getRoleMap().containsKey(rs.getLong(SqlConstants.DbAttributes.ROLEID))) {
+ Role role = new Role();
+ role.setId(rs.getLong(SqlConstants.DbAttributes.ROLEID));
+ role.setName(rs.getString(SqlConstants.DbAttributes.ROLENAME));
+ getRoleMap().put(rs.getLong(SqlConstants.DbAttributes.ROLEID), role);
+ }
+ return null;
+ }
+
+ public Map<Long, Role> getRoleMap() {
+ return roleMap;
+ }
+
+ public void setRoleMap(Map<Long, Role> roleMap) {
+ this.roleMap = roleMap;
+ }
+ }
+
+ public class RoleActionMapper implements RowMapper<Long> {
+ private Map<Long, List<String>> roleActionsMap = new HashMap<>();
+
+ @Override
+ public Long mapRow(ResultSet rs, int rowNum) throws SQLException {
+ if (getRoleActionsMap().containsKey(rs.getLong(SqlConstants.DbAttributes.ROLEID))) {
+ List<String> actionsList = getRoleActionsMap().get(rs.getLong(SqlConstants.DbAttributes.ROLEID));
+ actionsList.add(rs.getString(SqlConstants.DbAttributes.ACTIONURL));
+ } else {
+ List<String> actionsList = new ArrayList<>();
+ actionsList.add(rs.getString(SqlConstants.DbAttributes.ACTIONURL));
+ getRoleActionsMap().put(rs.getLong(SqlConstants.DbAttributes.ROLEID), actionsList);
+ }
+ return null;
+ }
+
+ public Map<Long, List<String>> getRoleActionsMap() {
+ return roleActionsMap;
+ }
+
+ public void setRoleActionsMap(Map<Long, List<String>> roleActionsMap) {
+ this.roleActionsMap = roleActionsMap;
+ }
+ }
+
+ public class UserOrgMapper implements RowMapper<OrgUserRoleDto> {
+ @Override
+ public OrgUserRoleDto mapRow(ResultSet rs, int rowNum) throws SQLException {
+ OrgUserRoleDto dto = new OrgUserRoleDto();
+ dto.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ dto.setOrgId(rs.getLong(SqlConstants.DbAttributes.ORGID));
+ dto.setUserId(rs.getLong(SqlConstants.DbAttributes.USERID));
+ return dto;
+ }
+ }
+
+ public class RolesUserMapper implements RowMapper<OrgUserRoleDto> {
+ private Map<Long, OrgUserRoleDto> userMap = new HashMap<>();
+ Map<Long, List<Long>> userRolesMap = new HashMap<>();
+
+ @Override
+ public OrgUserRoleDto mapRow(ResultSet rs, int rowNum) throws SQLException {
+ if (userRolesMap.containsKey(rs.getLong(SqlConstants.DbAttributes.USERID))) {
+ List<Long> roleIds = userRolesMap.get(rs.getLong(SqlConstants.DbAttributes.USERID));
+ roleIds.add(rs.getLong(SqlConstants.DbAttributes.ROLEID));
+ } else {
+ OrgUserRoleDto dto = new OrgUserRoleDto();
+ dto.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ dto.setRoleId(rs.getLong(SqlConstants.DbAttributes.ROLEID));
+ dto.setUserId(rs.getLong(SqlConstants.DbAttributes.USERID));
+ List<Long> roleIds = new ArrayList<>();
+ roleIds.add(rs.getLong(SqlConstants.DbAttributes.ROLEID));
+ userRolesMap.put(rs.getLong(SqlConstants.DbAttributes.USERID), roleIds);
+ dto.setRoleIds(userRolesMap.get(rs.getLong(SqlConstants.DbAttributes.USERID)));
+ getUserMap().put(rs.getLong(SqlConstants.DbAttributes.USERID), dto);
+ }
+ return null;
+ }
+
+ public Map<Long, OrgUserRoleDto> getUserMap() {
+ return userMap;
+ }
+
+ public void setUserMap(Map<Long, OrgUserRoleDto> userMap) {
+ this.userMap = userMap;
+ }
+ }
+
+ public class HelpDeskAppMapper implements RowMapper<HelpDeskApp> {
+ @Override
+ public HelpDeskApp mapRow(ResultSet rs, int rowNum) throws SQLException {
+ HelpDeskApp app = new HelpDeskApp();
+ app.setAppId(rs.getLong(SqlConstants.DbAttributes.APPID));
+ app.setHelpDeskId(rs.getLong(SqlConstants.DbAttributes.HELPDESKID));
+ return app;
+ }
+ }
+
+ public class HelpdeskUserMapper implements RowMapper<User> {
+ @Override
+ public User mapRow(ResultSet rs, int rowNum) throws SQLException {
+ User user = new User();
+ user.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ user.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ user.setUsername(rs.getString(SqlConstants.DbAttributes.USERNAME));
+ user.setImagePath(rs.getString(SqlConstants.DbAttributes.IMAGE_PATH));
+ return user;
+ }
+ }
+
+ public class UserHelpdeskMapper implements RowMapper<Helpdesk> {
+ @Override
+ public Helpdesk mapRow(ResultSet rs, int rowNum) throws SQLException {
+ Helpdesk helpdesk = new Helpdesk();
+ helpdesk.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ helpdesk.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ helpdesk.setIsActive(rs.getBoolean(SqlConstants.DbAttributes.ISACTIVE));
+ helpdesk.setColor(rs.getString(SqlConstants.DbAttributes.COLOR));
+ return helpdesk;
+ }
+ }
+
+ public class ChecklistItemMapper implements RowMapper<ChecklistItem> {
+ @Override
+ public ChecklistItem mapRow(ResultSet rs, int rowNum) throws SQLException {
+ ChecklistItem item = new ChecklistItem();
+ item.setId(rs.getLong(SqlConstants.DbAttributes.CHECKLISTID));
+ item.setItem(rs.getString(SqlConstants.DbAttributes.ITEMNAME));
+ return item;
+ }
+ }
+
+ public class TicketsChecklistItemMapper implements RowMapper<ChecklistItem> {
+ @Override
+ public ChecklistItem mapRow(ResultSet rs, int rowNum) throws SQLException {
+ ChecklistItem item = new ChecklistItem();
+ item.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ item.setItem(rs.getString(SqlConstants.DbAttributes.NAME));
+ item.setChecked(rs.getBoolean(SqlConstants.DbAttributes.CHECKED));
+ return item;
+ }
+ }
+
+ public class TicketWorkFlowMapper implements RowMapper<TicketWorkflowDto> {
+ @Override
+ public TicketWorkflowDto mapRow(ResultSet rs, int rowNum) throws SQLException {
+ TicketWorkflowDto ticketWorkflowDto = new TicketWorkflowDto();
+ ticketWorkflowDto.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ ticketWorkflowDto.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ ticketWorkflowDto.setStatus(rs.getBoolean(SqlConstants.DbAttributes.STATUS));
+ ticketWorkflowDto.setTime(rs.getString(SqlConstants.DbAttributes.TIME));
+ ticketWorkflowDto.setWorkFlowId(rs.getLong(SqlConstants.DbAttributes.WORKFLOWID));
+ return ticketWorkflowDto;
+ }
+ }
+
+ public class TicketWorkFlowMapperV2 implements RowMapper<TicketWorkflowDto> {
+ private Map<Long, List<TicketWorkflowDto>> ticketWorkflowMap = new HashMap<>();
+
+ @Override
+ public TicketWorkflowDto mapRow(ResultSet rs, int rowNum) throws SQLException {
+ if (getTicketWorkflowMap().containsKey(rs.getLong(SqlConstants.DbAttributes.TICKET_ID))) {
+ TicketWorkflowDto ticketWorkflowDto = new TicketWorkflowDto();
+ ticketWorkflowDto.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ ticketWorkflowDto.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ ticketWorkflowDto.setStatus(rs.getBoolean(SqlConstants.DbAttributes.STATUS));
+ ticketWorkflowDto.setTime(rs.getString(SqlConstants.DbAttributes.TIME));
+ ticketWorkflowDto.setWorkFlowId(rs.getLong(SqlConstants.DbAttributes.WORKFLOWID));
+ List<TicketWorkflowDto> ticketWorkflowList = getTicketWorkflowMap()
+ .get(rs.getLong(SqlConstants.DbAttributes.TICKET_ID));
+ ticketWorkflowList.add(ticketWorkflowDto);
+ } else {
+ TicketWorkflowDto ticketWorkflowDto = new TicketWorkflowDto();
+ ticketWorkflowDto.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ ticketWorkflowDto.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ ticketWorkflowDto.setStatus(rs.getBoolean(SqlConstants.DbAttributes.STATUS));
+ ticketWorkflowDto.setTime(rs.getString(SqlConstants.DbAttributes.TIME));
+ ticketWorkflowDto.setWorkFlowId(rs.getLong(SqlConstants.DbAttributes.WORKFLOWID));
+ List<TicketWorkflowDto> ticketWorkflowList = new ArrayList<>();
+ ticketWorkflowList.add(ticketWorkflowDto);
+ getTicketWorkflowMap().put(rs.getLong(SqlConstants.DbAttributes.TICKET_ID), ticketWorkflowList);
+ }
+ return null;
+ }
+
+ public Map<Long, List<TicketWorkflowDto>> getTicketWorkflowMap() {
+ return ticketWorkflowMap;
+ }
+
+ public void setTicketWorkflowMap(Map<Long, List<TicketWorkflowDto>> ticketWorkflowMap) {
+ this.ticketWorkflowMap = ticketWorkflowMap;
+ }
+ }
+
+ public class HelpdeskRowRecordMapper implements RowMapper<HelpdeskDto> {
+ private Map<Long, HelpdeskDto> helpdeskMap = new HashMap<>();
+ private Map<Long, List<Long>> helpdeskTypeMapping = new HashMap<>();
+ private Map<Long, HelpdeskTypeDto> helpdeskTypeMap = new HashMap<>();
+ private Map<Long, List<Long>> typeWorkflowMapping = new HashMap<>();
+ private Map<Long, HelpdeskWorkflowDto> helpdeskWorkflowMap = new HashMap<>();
+
+ @Override
+ public HelpdeskDto mapRow(ResultSet rs, int rowNum) throws SQLException {
+ if (getHelpdeskMap().containsKey(rs.getLong(SqlConstants.DbAttributes.ID))) {
+ if (getHelpdeskTypeMap().containsKey(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID))) {
+ if (!getHelpdeskWorkflowMap().containsKey(rs.getLong(SqlConstants.DbAttributes.WORKFLOWSTAGEID))) {
+ HelpdeskWorkflowDto workflowDto = new HelpdeskWorkflowDto();
+ workflowDto.setId(rs.getLong(SqlConstants.DbAttributes.WORKFLOWSTAGEID));
+ workflowDto.setName(rs.getString(SqlConstants.DbAttributes.WORKFLOWSTAGE));
+ workflowDto.setTypeId(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID));
+ getHelpdeskWorkflowMap().put(rs.getLong(SqlConstants.DbAttributes.WORKFLOWSTAGEID),
+ workflowDto);
+
+ List<Long> workflowStageIds = getTypeWorkflowMapping()
+ .get(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID));
+ workflowStageIds.add(workflowDto.getId());
+ getTypeWorkflowMapping().put(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID),
+ workflowStageIds);
+ }
+ } else {
+ HelpdeskWorkflowDto workflowDto = new HelpdeskWorkflowDto();
+ workflowDto.setId(rs.getLong(SqlConstants.DbAttributes.WORKFLOWSTAGEID));
+ workflowDto.setName(rs.getString(SqlConstants.DbAttributes.WORKFLOWSTAGE));
+ workflowDto.setTypeId(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID));
+ getHelpdeskWorkflowMap().put(rs.getLong(SqlConstants.DbAttributes.WORKFLOWSTAGEID), workflowDto);
+
+ HelpdeskTypeDto typeDto = new HelpdeskTypeDto();
+ typeDto.setId(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID));
+ typeDto.setName(rs.getString(SqlConstants.DbAttributes.HELPDESKTYPE));
+ typeDto.setHelpdeskId(rs.getLong(SqlConstants.DbAttributes.ID));
+ getHelpdeskTypeMap().put(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID), typeDto);
+
+ List<Long> workflowStageIds = new ArrayList<>();
+ workflowStageIds.add(workflowDto.getId());
+ getTypeWorkflowMapping().put(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID),
+ workflowStageIds);
+
+ List<Long> typeIds = getHelpdeskTypeMapping().get(rs.getLong(SqlConstants.DbAttributes.ID));
+ typeIds.add(typeDto.getId());
+ getHelpdeskTypeMapping().put(rs.getLong(SqlConstants.DbAttributes.ID), typeIds);
+
+ }
+ } else {
+ HelpdeskWorkflowDto workflowDto = new HelpdeskWorkflowDto();
+ workflowDto.setId(rs.getLong(SqlConstants.DbAttributes.WORKFLOWSTAGEID));
+ workflowDto.setName(rs.getString(SqlConstants.DbAttributes.WORKFLOWSTAGE));
+ workflowDto.setTypeId(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID));
+ getHelpdeskWorkflowMap().put(rs.getLong(SqlConstants.DbAttributes.WORKFLOWSTAGEID), workflowDto);
+
+ HelpdeskTypeDto typeDto = new HelpdeskTypeDto();
+ typeDto.setId(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID));
+ typeDto.setName(rs.getString(SqlConstants.DbAttributes.HELPDESKTYPE));
+ typeDto.setHelpdeskId(rs.getLong(SqlConstants.DbAttributes.ID));
+ getHelpdeskTypeMap().put(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID), typeDto);
+
+ HelpdeskDto dto = new HelpdeskDto();
+ dto.setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ dto.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ dto.setIsActive(rs.getBoolean(SqlConstants.DbAttributes.ISACTIVE));
+ dto.setOrgId(rs.getLong(SqlConstants.DbAttributes.ORGID));
+ dto.setAllowAllUsers(rs.getBoolean(SqlConstants.DbAttributes.ALLOW_ALL_USERS));
+ getHelpdeskMap().put(rs.getLong(SqlConstants.DbAttributes.ID), dto);
+ dto.setColor(rs.getString(SqlConstants.DbAttributes.COLOR));
+ dto.setDescription(rs.getString(SqlConstants.DbAttributes.DESCRIPTION));
+
+ List<Long> workflowStageIds = new ArrayList<>();
+ workflowStageIds.add(workflowDto.getId());
+ getTypeWorkflowMapping().put(rs.getLong(SqlConstants.DbAttributes.HELPDESKTYPEID), workflowStageIds);
+
+ List<Long> typeIds = new ArrayList<>();
+ typeIds.add(typeDto.getId());
+ getHelpdeskTypeMapping().put(rs.getLong(SqlConstants.DbAttributes.ID), typeIds);
+ }
+ return null;
+ }
+
+ public Map<Long, HelpdeskWorkflowDto> getHelpdeskWorkflowMap() {
+ return helpdeskWorkflowMap;
+ }
+
+ public void setHelpdeskWorkflowMap(Map<Long, HelpdeskWorkflowDto> helpdeskWorkflowMap) {
+ this.helpdeskWorkflowMap = helpdeskWorkflowMap;
+ }
+
+ public Map<Long, List<Long>> getHelpdeskTypeMapping() {
+ return helpdeskTypeMapping;
+ }
+
+ public void setHelpdeskTypeMapping(Map<Long, List<Long>> helpdeskTypeMapping) {
+ this.helpdeskTypeMapping = helpdeskTypeMapping;
+ }
+
+ public Map<Long, HelpdeskTypeDto> getHelpdeskTypeMap() {
+ return helpdeskTypeMap;
+ }
+
+ public void setHelpdeskTypeMap(Map<Long, HelpdeskTypeDto> helpdeskTypeMap) {
+ this.helpdeskTypeMap = helpdeskTypeMap;
+ }
+
+ public Map<Long, List<Long>> getTypeWorkflowMapping() {
+ return typeWorkflowMapping;
+ }
+
+ public void setTypeWorkflowMapping(Map<Long, List<Long>> typeWorkflowMapping) {
+ this.typeWorkflowMapping = typeWorkflowMapping;
+ }
+
+ public Map<Long, HelpdeskDto> getHelpdeskMap() {
+ return helpdeskMap;
+ }
+
+ public void setHelpdeskMap(Map<Long, HelpdeskDto> helpdeskMap) {
+ this.helpdeskMap = helpdeskMap;
+ }
+ }
+
+ public class TicketDetailsMapper implements RowMapper<Ticket> {
+ Map<Long, Ticket> ticketMap = new HashMap<>();
+
+ @Override
+ public Ticket mapRow(ResultSet rs, int rowNum) throws SQLException {
+ if (ticketMap.containsKey(rs.getLong(SqlConstants.DbAttributes.TICKETID))) {
+ Ticket ticket = ticketMap.get(rs.getLong(SqlConstants.DbAttributes.TICKETID));
+ ticket.getCc().add(rs.getLong(SqlConstants.DbAttributes.TKTCCUSERID));
+ List<ChecklistItem> checklistList = ticket.getChecklist();
+ ChecklistItem checklistItem = new ChecklistItem();
+ checklistItem.setId(rs.getLong(SqlConstants.DbAttributes.CHECKLISTID));
+ checklistItem.setItem(rs.getString(SqlConstants.DbAttributes.CHECKLISTNAME));
+ checklistItem.setChecked(rs.getBoolean(SqlConstants.DbAttributes.TCLCHECKED));
+ checklistList.add(checklistItem);
+ } else {
+ Ticket ticket = new Ticket();
+ ticket.setId(rs.getLong(SqlConstants.DbAttributes.TICKETID));
+ ticket.setAppId(rs.getLong(SqlConstants.DbAttributes.APPID));
+ ticket.setPinnedTicket(rs.getBoolean(SqlConstants.DbAttributes.PINNEDTICKET));
+ ticket.setUpdatedTime(rs.getString(SqlConstants.DbAttributes.UPDATEDTIME));
+ ticket.setUpdatedTimeTS(rs.getDate(SqlConstants.DbAttributes.UPDATEDTIME).getTime());
+ ticket.setCreatedTime(rs.getString(SqlConstants.DbAttributes.CREATEDTIME));
+ ticket.setCreatedTimeTS(rs.getDate(SqlConstants.DbAttributes.CREATEDTIME).getTime());
+ ticket.setRate(rs.getInt(SqlConstants.DbAttributes.RATING));
+ ticket.setMaxRating(rs.getInt(SqlConstants.DbAttributes.MAXRATING));
+ ticket.setPriority(rs.getString(SqlConstants.DbAttributes.PRIORITY));
+ ticket.setRequestedBy(rs.getLong(SqlConstants.DbAttributes.REQUESTEDBY));
+ ticket.setDescription(rs.getString(SqlConstants.DbAttributes.DESCRIPTION));
+ ticket.setNotes(rs.getString(SqlConstants.DbAttributes.NOTES));
+ ticket.setActive(rs.getBoolean(SqlConstants.DbAttributes.ACTIVE));
+ ticket.setSourceId(rs.getLong(SqlConstants.DbAttributes.SOURCEID));
+ ticket.setHelpdeskId(rs.getLong(SqlConstants.DbAttributes.HELPDESKID));
+ List<Long> ccList = new ArrayList<>();
+ ccList.add(rs.getLong(SqlConstants.DbAttributes.TKTCCUSERID));
+ ticket.setCc(ccList);
+ List<ChecklistItem> checklistList = new ArrayList<>();
+ ChecklistItem checklistItem = new ChecklistItem();
+ checklistItem.setId(rs.getLong(SqlConstants.DbAttributes.CHECKLISTID));
+ checklistItem.setItem(rs.getString(SqlConstants.DbAttributes.CHECKLISTNAME));
+ checklistItem.setChecked(rs.getBoolean(SqlConstants.DbAttributes.TCLCHECKED));
+ checklistList.add(checklistItem);
+ ticket.setChecklist(checklistList);
+ ticketMap.put(rs.getLong(SqlConstants.DbAttributes.TICKETID), ticket);
+ }
+ return null;
+ }
+ }
+
+ public class OrgMapper implements RowMapper<Organization> {
+ private Organization org = new Organization();
+ List<User> adminList = new ArrayList<>();
+
+ @Override
+ public Organization mapRow(ResultSet rs, int rowNum) throws SQLException {
+ User orgAdmin = new User();
+ if (rowNum == 0) {
+ getOrg().setId(rs.getLong(SqlConstants.DbAttributes.ID));
+ getOrg().setOrgName(rs.getString(SqlConstants.DbAttributes.ORGNAME));
+ getOrg().setUrl(rs.getString(SqlConstants.DbAttributes.URL));
+ getOrg().setLogo(rs.getString(SqlConstants.DbAttributes.LOGO));
+ getOrg().setEmailDomain(rs.getString(SqlConstants.DbAttributes.DOMAIN));
+ getOrg().setOrgColor(rs.getString(SqlConstants.DbAttributes.COLOR));
+ getOrg().setCreatedBy(rs.getLong(SqlConstants.DbAttributes.CREATEDBY));
+ getOrg().setCreatedDate(rs.getString(SqlConstants.DbAttributes.CREATEDDATE));
+ getOrg().setIsActive(rs.getBoolean(SqlConstants.DbAttributes.ISACTIVE));
+ getOrg().setOrgDescription(rs.getString(SqlConstants.DbAttributes.DESCRIPTION));
+ }
+
+ orgAdmin.setId(rs.getLong(SqlConstants.DbAttributes.USERID));
+ orgAdmin.setName(rs.getString(SqlConstants.DbAttributes.NAME));
+ orgAdmin.setUsername(rs.getString(SqlConstants.DbAttributes.USERNAME));
+ orgAdmin.setPhone(rs.getString(SqlConstants.DbAttributes.PHONE));
+ adminList.add(orgAdmin);
+ getOrg().setAdminDetails(adminList);
+ return null;
+
+ }
+
+ public Organization getOrg() {
+ return org;
+ }
+
+ public void setOrg(Organization org) {
+ this.org = org;
+ }
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/repository/ElasticSearchRepository.java b/src/main/java/org/upsmf/grievance/repository/ElasticSearchRepository.java
new file mode 100644
index 0000000..77d86fe
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/repository/ElasticSearchRepository.java
@@ -0,0 +1,95 @@
+package org.upsmf.grievance.repository;
+
+import java.io.IOException;
+import java.util.Map;
+
+import org.apache.commons.lang.StringUtils;
+import org.apache.http.HttpHost;
+import org.elasticsearch.action.search.MultiSearchRequest;
+import org.elasticsearch.action.search.MultiSearchResponse;
+import org.elasticsearch.action.search.SearchRequest;
+import org.elasticsearch.client.RestClient;
+import org.elasticsearch.client.RestHighLevelClient;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.slf4j.Marker;
+import org.slf4j.MarkerFactory;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.http.HttpEntity;
+import org.springframework.http.HttpHeaders;
+import org.springframework.http.HttpMethod;
+import org.springframework.http.HttpStatus;
+import org.springframework.http.ResponseEntity;
+import org.springframework.stereotype.Service;
+import org.springframework.web.client.HttpClientErrorException;
+import org.springframework.web.client.HttpServerErrorException;
+import org.springframework.web.client.RestTemplate;
+
+import org.upsmf.grievance.model.TemplateVersion;
+
+/**
+ * This Repository Class is used to perform the transactions of storing the data
+ * into the Elastic Search Repository
+ *
+ * @author Darshan Nagesh
+ *
+ */
+@Service
+public class ElasticSearchRepository {
+
+ private static final String ERROR = "Error : %s";
+ String daoImplMarker = "AuroraESRepoMarker";
+ Marker marker = MarkerFactory.getMarker(daoImplMarker);
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(ElasticSearchRepository.class);
+
+ private final RestTemplate restTemplate;
+ private RestHighLevelClient client;
+ private String elasticHost;
+ private int elasticPort;
+ private static final String REST_SCHEME = "http";
+
+ public ElasticSearchRepository(RestTemplate restTemplate,
+ @Value("${services.esindexer.host.name}") String elasticHost,
+ @Value("${services.esindexer.host.port}") int elasticPort) {
+ this.elasticHost = elasticHost;
+ this.elasticPort = elasticPort;
+ this.restTemplate = restTemplate;
+ this.client = getClientForElastic();
+ }
+
+ private RestHighLevelClient getClientForElastic() {
+ return new RestHighLevelClient(RestClient.builder(new HttpHost(elasticHost, elasticPort, REST_SCHEME)));
+ }
+
+ public Boolean saveTemplate(TemplateVersion templateVersion, String url, HttpHeaders headers) {
+ ResponseEntity<Map> map = null;
+ try {
+ map = restTemplate.exchange(url, HttpMethod.PUT, new HttpEntity<>(templateVersion, headers), Map.class);
+ } catch (final HttpClientErrorException httpClientErrorException) {
+ LOGGER.error(String.format(ERROR, httpClientErrorException));
+ } catch (HttpServerErrorException httpServerErrorException) {
+ LOGGER.error(String.format(ERROR, httpServerErrorException));
+ } catch (Exception e) {
+ LOGGER.error(String.format(ERROR, e.getMessage()));
+ }
+ return (map != null && map.getStatusCode() != null
+ && ((map.getStatusCode() == HttpStatus.OK) || (map.getStatusCode() == HttpStatus.CREATED)));
+ }
+
+ public MultiSearchResponse executeMultiSearchRequest(SearchRequest searchRequest) {
+ MultiSearchRequest multiRequest = new MultiSearchRequest();
+ MultiSearchResponse response = null;
+ if (!StringUtils.isBlank(marker.toString()) && !StringUtils.isBlank(searchRequest.source().toString())) {
+ LOGGER.info("ES Query is : {}", searchRequest.source());
+ }
+ multiRequest.add(searchRequest);
+ try {
+ response = client.multiSearch(multiRequest);
+ } catch (IOException e) {
+ LOGGER.error(String.format(marker.toString(), " Encountered an error while connecting : %s", e));
+ LOGGER.error(String.format(marker.toString(), " Error Message to report : %s", e.getMessage()));
+ }
+ return response;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/service/ApplicationService.java b/src/main/java/org/upsmf/grievance/service/ApplicationService.java
new file mode 100644
index 0000000..3183053
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/ApplicationService.java
@@ -0,0 +1,53 @@
+package org.upsmf.grievance.service;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.ServiceRequest;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+
+/**
+ * @author Darshan Nagesh
+ *
+ */
+public interface ApplicationService {
+
+ public App createApp(App app, User user);
+
+ /**
+ * This method will return List of applications
+ *
+ * @param id
+ * Long
+ * @param keyword
+ * String
+ * @param user
+ * User
+ * @return List<App>
+ */
+ public List<App> getApp(Long id, String keyword, User user);
+
+ /**
+ * This method will map an application to a helpdesk
+ *
+ * @param statusIdMap
+ * StatusIdMap
+ * @return boolean
+ */
+ public boolean mapAppsToHelpdesk(StatusIdMap statusIdMap);
+
+ /**
+ * This method will invoke the DAO method to fetch the master data of Service
+ * Request types available in the application
+ *
+ * @return List<ServiceRequest>
+ *
+ */
+ public List<ServiceRequest> getServiceRequests();
+
+ public List<App> getAppIdAndAppObject();
+
+ public Object getApp(Long orgId);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/HelpdeskService.java b/src/main/java/org/upsmf/grievance/service/HelpdeskService.java
new file mode 100644
index 0000000..b293c8f
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/HelpdeskService.java
@@ -0,0 +1,45 @@
+package org.upsmf.grievance.service;
+
+import java.util.List;
+
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.User;
+
+public interface HelpdeskService {
+
+ /**
+ * This method will add or update helpdesk of an organization
+ *
+ * @param helpdesk
+ * Helpdesk
+ * @return boolean
+ */
+ boolean createUpdateHelpdesk(HelpdeskDto helpdeskDto, User user);
+
+ /**
+ * This method gives all the active helpdesk of an organization
+ *
+ * @param orgId
+ * Long
+ * @return List<Helpdesk>
+ */
+ List<HelpdeskDto> getHelpdesk(Long orgId);
+
+ List<HelpdeskDto> getHelpdeskById(Long orgId, Long id);
+
+ boolean configureHelpdesk(HelpdeskDto helpdeskDto, User user);
+
+ List<Long> getHelpdeskAdmins(Long id);
+
+ boolean addUpdateHelpdeskAdmins(Helpdesk helpdesk, User user);
+
+ List<HelpDeskApp> getAppIdAndHelpDeskId();
+
+ public List<Helpdesk> getHelpdeskObjectFromHelpdeskId();
+
+ List<User> getUsersForHelpeskId(Long id);
+
+ void getHelpdeskAdminUser(List<HelpdeskDto> helpdeskList);
+}
diff --git a/src/main/java/org/upsmf/grievance/service/RoleActionService.java b/src/main/java/org/upsmf/grievance/service/RoleActionService.java
new file mode 100644
index 0000000..b532820
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/RoleActionService.java
@@ -0,0 +1,61 @@
+package org.upsmf.grievance.service;
+
+import java.util.List;
+import java.util.Map;
+
+import org.upsmf.grievance.model.Role;
+
+/**
+ * This interface handles the service layer of business operation logic
+ * implementation for all the Role and its Action related transactions
+ *
+ * @author Darshan Nagesh
+ *
+ */
+public interface RoleActionService {
+
+ /**
+ * This method receives the request with details related to a new role and
+ * passes on to the DAO layer to save in DB
+ *
+ * @param role
+ * @return
+ */
+ Role saveRole(Role role);
+
+ /**
+ * This method receives the request with details related to a new role and
+ * passes on to the DAO layer to update the role information in DB
+ *
+ * @param role
+ * @return
+ */
+ Role updateRole(Role role);
+
+ /**
+ * This method fetches all the Roles available in the system
+ *
+ * @param fetchData
+ * @return
+ */
+ List<Role> getAllRoles(Long orgId);
+
+ /**
+ * This method receives the ID from Controller to pass on the same to DAO to
+ * fetch the Role Object from Database This returns the Role Object for the
+ * respective Role ID
+ *
+ * @param role
+ * @return
+ */
+ String findById(Role role);
+
+ List<Role> getAllOrgRoles();
+
+ void initializeActions();
+
+ void intializeRolesAndActions();
+
+ Map<Long, List<String>> getAllActionsForRoles(List<Long> roleIds);
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/service/SuperAdminService.java b/src/main/java/org/upsmf/grievance/service/SuperAdminService.java
new file mode 100644
index 0000000..8b8d4cb
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/SuperAdminService.java
@@ -0,0 +1,34 @@
+package org.upsmf.grievance.service;
+
+import java.util.List;
+
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.StatusIdMap;
+
+public interface SuperAdminService {
+
+ List<Organization> getAllOrganization();
+
+ Organization addOrganization(Organization organization);
+
+ boolean updateOrganizationById(Organization organization);
+
+ Organization getOrganizationById(Long id);
+
+ boolean deleteOrganization(Organization organization);
+
+ boolean addAdmin(long userId);
+
+ boolean removeAdmin(long userId);
+
+ /**
+ * This method will map an application to an organization
+ *
+ * @param statusIdMap
+ * @return
+ */
+ boolean mapAppsToOrg(StatusIdMap statusIdMap);
+
+ List<Organization> getOrganizationByUserId(Long userId);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/TagService.java b/src/main/java/org/upsmf/grievance/service/TagService.java
new file mode 100644
index 0000000..13a0b9f
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/TagService.java
@@ -0,0 +1,19 @@
+package org.upsmf.grievance.service;
+
+import java.util.List;
+
+import org.upsmf.grievance.dto.TicketTagDto;
+import org.upsmf.grievance.model.Tags;
+import org.upsmf.grievance.model.TicketsTagsList;
+
+public interface TagService {
+
+ public boolean saveTags(TicketTagDto ticketTagDto, Long id);
+
+ public TicketsTagsList getAllOrgTags(Long orgId);
+
+ public List<Tags> getAllTicketTags(Long id);
+
+ public TicketsTagsList getHelpdeskTags(Long id, Long userId);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/TicketService.java b/src/main/java/org/upsmf/grievance/service/TicketService.java
new file mode 100644
index 0000000..4cf25d7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/TicketService.java
@@ -0,0 +1,82 @@
+package org.upsmf.grievance.service;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.web.multipart.MultipartFile;
+
+import org.upsmf.grievance.dto.TicketTypeDto;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.Analytics;
+import org.upsmf.grievance.model.TemplateVersion;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.TicketCount;
+import org.upsmf.grievance.model.TicketElastic;
+import org.upsmf.grievance.model.Updates;
+import org.upsmf.grievance.model.User;
+
+/**
+ * This interface contains all the ticket related service
+ *
+ * @author Juhi Agarwal
+ *
+ */
+public interface TicketService {
+
+ Ticket addTicket(Ticket ticket);
+
+ Long getTemplatesVersion();
+
+ TemplateVersion getTemplates();
+
+ boolean configureTemplates(TemplateVersion templateVersion);
+
+ boolean updateTicketBasic(MultipartFile file, Ticket ticket);
+
+ /**
+ * Get Method which receives the User Object and the Ticket ID from the
+ * Controller and calls the respective DAO Method to get the Ticket Response for
+ * the specific Ticket which is being requested for
+ *
+ * @param user
+ * @param id
+ * @return
+ */
+ Ticket getTicketsById(User user, Long id);
+
+ List<Ticket> getAllTicketsByAppId(Long appId);
+
+ Boolean updateNotesToTicket(Ticket ticket);
+
+ Boolean addUpdateUpdatesToTicket(Updates update);
+
+ List<Updates> getUpdatesForTicket(Long id);
+
+ boolean updateTicketType(TicketTypeDto ticketTypeDto, Long userId);
+
+ boolean updateTicketStatus(Ticket ticket);
+
+ boolean updateTicketChecklist(Ticket ticket);
+
+ boolean sendRepliesToReviews(Updates updates);
+
+ List<ActivityLog> getActivityLogsPerTicket(Long id);
+
+ List<Ticket> getFeedBacksFromAuroraSdk();
+
+ List<Ticket> keepOnlyCreatedAndCopiedToTickets(Long userId, List<Ticket> ticketList);
+
+ Map<String, Long> getTicketsCountPerMonthPerUser(Analytics analytics);
+
+ List<ActivityLog> getActivityLogsPerUser(Long id);
+
+ List<TicketElastic> getTicketDetailsByHelpdeskId(Ticket ticket);
+
+ List<Ticket> getAllTicketsByUserId(Long id);
+
+ boolean attachmentUpload(MultipartFile file, Ticket ticket);
+
+ TicketCount getNoOfTickets(Long userId);
+
+ boolean pinTicket(Ticket ticket);
+}
diff --git a/src/main/java/org/upsmf/grievance/service/UserService.java b/src/main/java/org/upsmf/grievance/service/UserService.java
new file mode 100644
index 0000000..1791c07
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/UserService.java
@@ -0,0 +1,147 @@
+package org.upsmf.grievance.service;
+
+import java.io.IOException;
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.stereotype.Service;
+import org.springframework.web.multipart.MultipartFile;
+
+import org.upsmf.grievance.dto.ChangePasswordDto;
+import org.upsmf.grievance.dto.LoginDto;
+import org.upsmf.grievance.dto.OrgUserRoleDto;
+import org.upsmf.grievance.dto.UserDto;
+import org.upsmf.grievance.model.Access;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.User;
+
+
+public interface UserService {
+
+ /**
+ * This method receives the List of Role IDs from the controller and passes the
+ * same to DAO to fetch the List of Actions allowed and configured for the Role
+ * ID
+ *
+ * @param roleID
+ * @return
+ */
+ public List<Action> findAllActionsByRoleID(List<Integer> roleID);
+
+ /**
+ * This method receives the existing User object to update the details in the
+ * Database for the respective User
+ *
+ * @param file
+ *
+ * @param user
+ * @return
+ */
+ User update(MultipartFile file, User user);
+
+ /**
+ * This method supports pagination and fetches the User Profiles for the
+ * respective search criteria Search can happen based on Page Number, Number of
+ * Records, Active status of the user Keyword to search the user and also based
+ * on the Roles Assigned to the User
+ *
+ * @param pageNumber
+ * @param numberOfRecords
+ * @param orgId
+ * @param roles
+ * @return
+ */
+ List<User> findAll(Long orgId);
+
+ /**
+ * This method receives the String Username to fetch the respective User record
+ * from the Database
+ *
+ * @param username
+ * @return
+ */
+ User findOne(String username, Boolean withRoles, Boolean withActions);
+
+ /**
+ * This method receives the Long ID to fetch the respective User Profile from
+ * the database
+ *
+ * @param id
+ * @return
+ */
+ User findById(Long id);
+
+ /**
+ * This method receives the User ID and find the corresponding roles for the
+ * User ID and lists out the Roles as a response
+ *
+ * @param userId
+ * @return
+ */
+ public List<Role> findAllRolesByUser(Long userId);
+
+ /**
+ * This method receives the User ID and then fetches the Role ID for the same
+ * With the help of Role ID, it fetches the corresponding Actions which are
+ * allowed and mapped. As a result, this responds Action object
+ *
+ * @param userId
+ * @return
+ */
+
+ /**
+ * This method receives the User Role Object. For a User ID and each Role ID in
+ * the list, this method creates a mapping so that User Role Mapping is added
+ *
+ * @param userRole
+ * @return
+ */
+ Boolean mapUserToRole(User user);
+
+ Long checkUserNameExists(String username);
+
+ String uploadFile(MultipartFile file, long userId);
+
+ Long getNumberOfUsers(Long role, Boolean active);
+
+ Long getNumberOfRoles();
+
+ Boolean invalidateToken(String authToken);
+
+ Boolean findUserByToken(String authToken);
+
+ Long fetchAuthTokenReference(String authToken);
+
+ Boolean checkUserTokenExists(Long userId, String deviceToken);
+
+ User updateUserImage(User profile);
+
+ public LoginDto login(UserDto userDto);
+
+ public boolean forgotPassword(UserDto userDto);
+
+ public boolean changePassword(ChangePasswordDto changePasswordDto);
+
+ User save(MultipartFile file, long authUserId, User user);
+
+ public List<OrgUserRoleDto> getAllOrgUsers();
+
+ public List<OrgUserRoleDto> getAllUserRoles();
+
+ List<HelpDeskApp> getAppIdAndHelpDeskId();
+
+ public List<User> getUserIdAndUserName();
+
+ String getFile(Long userId) throws IOException;
+
+ public Map<String, Object> getUserInfoObjects(String userId);
+
+ Long saveAnonymousUser(User user);
+
+ public void getReviews() throws IOException;
+
+ public Access getReviewConfig(Long id);
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/impl/ApplicationServiceImpl.java b/src/main/java/org/upsmf/grievance/service/impl/ApplicationServiceImpl.java
new file mode 100644
index 0000000..21d39ca
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/impl/ApplicationServiceImpl.java
@@ -0,0 +1,69 @@
+package org.upsmf.grievance.service.impl;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Service;
+
+import org.upsmf.grievance.dao.ApplicationDao;
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.ServiceRequest;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.ApplicationService;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.Sql;
+
+@Service(value = Constants.APP_SERVICE)
+public class ApplicationServiceImpl implements ApplicationService {
+
+ @Autowired
+ private ApplicationDao applicationDao;
+
+ @Override
+ public App createApp(App app, User user) {
+ if (app.getId() != null) {
+ return applicationDao.updateApp(app, user);
+ }
+ return applicationDao.createApp(app, user);
+ }
+
+ @Override
+ public List<App> getApp(Long id, String keyword, User user) {
+ List<App> app = new ArrayList<>();
+ if (id != null) {
+ return applicationDao.getApp(id);
+ } else if (!ProjectUtil.isObjectNull(user.getRoles()) && user.getOrgId() == null) {
+ if (user.getRoles().get(0).getName().equalsIgnoreCase(Sql.Common.SUPER_ADMIN)) {
+ return applicationDao.getAllApps();
+ }
+
+ } else if (user.getOrgId() != null) {
+ return applicationDao.getAppsByOrgId(user.getOrgId());
+ }
+ return app;
+ }
+
+ @Override
+ public boolean mapAppsToHelpdesk(StatusIdMap statusIdMap) {
+ return applicationDao.mapAppsToHelpdesk(statusIdMap);
+ }
+
+ @Override
+ public List<ServiceRequest> getServiceRequests() {
+ return applicationDao.getServiceRequests();
+ }
+
+ @Override
+ public List<App> getAppIdAndAppObject() {
+ return applicationDao.getAppIdAndAppObject();
+ }
+
+ @Override
+ public List<App> getApp(Long orgId) {
+ return applicationDao.getAppsByOrgId(orgId);
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/impl/HelpdeskServiceImpl.java b/src/main/java/org/upsmf/grievance/service/impl/HelpdeskServiceImpl.java
new file mode 100644
index 0000000..9cbcca5
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/impl/HelpdeskServiceImpl.java
@@ -0,0 +1,213 @@
+package org.upsmf.grievance.service.impl;
+
+import java.util.ArrayList;
+import java.util.Iterator;
+import java.util.List;
+import java.util.Map.Entry;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Service;
+
+import org.upsmf.grievance.dao.HelpdeskDao;
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.HelpdeskTypeDto;
+import org.upsmf.grievance.dto.HelpdeskWorkflowDto;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.HelpdeskRowRecordMapper;
+import org.upsmf.grievance.service.HelpdeskService;
+import org.upsmf.grievance.util.S3FileManager;
+
+@Service
+public class HelpdeskServiceImpl implements HelpdeskService {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION = "Encountered an Exception : %s";
+
+ private static final String USERPROFILE = "userprofile";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(HelpdeskServiceImpl.class);
+
+ @Autowired
+ private HelpdeskDao helpdeskDao;
+
+ @Autowired
+ private SuperAdminDao superAdminDao;
+
+ @Override
+ public boolean createUpdateHelpdesk(HelpdeskDto helpdeskDto, User user) {
+ Helpdesk helpdesk = new Helpdesk(helpdeskDto);
+ helpdesk.setOrgId(helpdesk.getOrgId());
+ helpdesk.setCreatedBy(user.getId());
+ helpdesk.setUpdatedBy(user.getId());
+ Boolean status = helpdeskDao.createUpdateHelpdesk(helpdesk);
+ if (status && helpdeskDto.getId() == null) {
+ helpdeskDto.setId(helpdesk.getId());
+ configureHelpdesk(helpdeskDto, user);
+ }
+ return status;
+ }
+
+ @Override
+ public List<HelpdeskDto> getHelpdesk(Long orgId) {
+ return helpdeskDao.getAllHelpdesks(orgId);
+ }
+
+ @Override
+ public List<HelpdeskDto> getHelpdeskById(Long orgId, Long id) {
+ List<HelpdeskDto> helpdeskList = new ArrayList<>();
+ try {
+ HelpdeskRowRecordMapper mapper = helpdeskDao.getHelpdeskForId(orgId, id);
+ createHelpdeskListFromRowRecords(mapper, helpdeskList);
+ getAppsForHelpdesk(helpdeskList);
+ helpdeskList = helpdeskDao.getHelpdeskAdminUser(helpdeskList);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return helpdeskList;
+ }
+
+ public void getAppsForHelpdesk(List<HelpdeskDto> helpdeskList) {
+ MasterDataManager.getHelpdeskIdFromAppId();
+ try {
+ for (HelpdeskDto dto : helpdeskList) {
+ List<App> appList = new ArrayList<>();
+ dto.setApps(appList);
+ List<Long> appIds = MasterDataManager.getAppIdsForHelpdesk(dto.getId());
+ if (!appIds.isEmpty()) {
+ LOGGER.info("app idis : {}", appIds);
+ }
+ for (Long appId : appIds) {
+ App app = MasterDataManager.getAppFromAppId(appId);
+ if (appId > 0) {
+ LOGGER.info("app idis : {}", appIds);
+ }
+ if (app != null) {
+ dto.getApps().add(app);
+ }
+ }
+ }
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+
+ public void getUsersForHelpdesk(List<HelpdeskDto> helpdeskList) {
+ try {
+ for (HelpdeskDto dto : helpdeskList) {
+ List<User> userList = helpdeskDao.getUsersForHelpeskId(dto.getId());
+ userList = getImageUrl(userList);
+ dto.setUsers(userList);
+ }
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+
+ public void getAdminForHelpdesk(List<HelpdeskDto> helpdeskList) {
+ try {
+ for (HelpdeskDto dto : helpdeskList) {
+ List<User> userList = helpdeskDao.getAdminForHelpeskId(dto.getId());
+ userList = getImageUrl(userList);
+ dto.setAdmins(userList);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+
+ private List<User> getImageUrl(List<User> userList) {
+ S3Config s3values = superAdminDao.getS3Access();
+ for (int i = 0; i < userList.size(); i++) {
+ if (userList.get(i).getImagePath() != null && !userList.get(i).getImagePath().isEmpty()
+ && userList.get(i).getImagePath().contains(USERPROFILE)) {
+ String url = null;
+ url = S3FileManager.getPreSignedURL(s3values, userList.get(i).getImagePath());
+ userList.get(i).setImagePath(url);
+ }
+ }
+ return userList;
+ }
+
+ public void createHelpdeskListFromRowRecords(HelpdeskRowRecordMapper mapper, List<HelpdeskDto> helpdeskList) {
+ Iterator<Entry<Long, HelpdeskDto>> itr = mapper.getHelpdeskMap().entrySet().iterator();
+ while (itr.hasNext()) {
+ Entry<Long, HelpdeskDto> entry = itr.next();
+ Long helpdeskId = entry.getKey();
+ HelpdeskDto helpdeskDto = entry.getValue();
+ List<Long> typeIds = mapper.getHelpdeskTypeMapping().get(helpdeskId);
+ List<HelpdeskTypeDto> helpdeskTypes = new ArrayList<>();
+ for (Long typeId : typeIds) {
+ List<HelpdeskWorkflowDto> workflowStages = new ArrayList<>();
+ HelpdeskTypeDto helpdeskTypeDto = mapper.getHelpdeskTypeMap().get(typeId);
+ List<Long> workflowStageIds = mapper.getTypeWorkflowMapping().get(helpdeskTypeDto.getId());
+ for (Long workflowStageId : workflowStageIds) {
+ HelpdeskWorkflowDto workflowStageDto = mapper.getHelpdeskWorkflowMap().get(workflowStageId);
+ workflowStages.add(workflowStageDto);
+ }
+ helpdeskTypeDto.setWorkflowStages(workflowStages);
+ List<ChecklistItem> checklistItems = helpdeskDao.getChecklistItemsForHelpdesk(helpdeskDto.getId(),
+ helpdeskTypeDto.getId());
+ helpdeskTypeDto.setChecklistItems(checklistItems);
+ helpdeskTypes.add(helpdeskTypeDto);
+ }
+ helpdeskDto.setTypes(helpdeskTypes);
+ helpdeskList.add(helpdeskDto);
+ }
+ }
+
+ @Override
+ public boolean configureHelpdesk(HelpdeskDto helpdeskDto, User user) {
+ if (helpdeskDto.getId() != null) {
+ helpdeskDao.deleteTypeForHelpdesk(helpdeskDto.getId());
+ List<HelpdeskTypeDto> typeDtoList = helpdeskDto.getTypes();
+ for (HelpdeskTypeDto typeDto : typeDtoList) {
+ helpdeskDao.deleteWorkflowForHelpdeskType(typeDto.getId());
+ helpdeskDao.deleteChecklistForHelpdeskType(helpdeskDto.getId(), typeDto.getId());
+ helpdeskDao.addTypeForHelpdesk(typeDto, helpdeskDto.getId());
+ helpdeskDao.addWorkflowForHelpdeskType(typeDto);
+ helpdeskDao.addChecklistForHelpdeskType(typeDto, helpdeskDto.getId());
+ }
+ }
+ return true;
+ }
+
+ @Override
+ public List<Long> getHelpdeskAdmins(Long id) {
+ return helpdeskDao.getHelpdeskAdmins(id);
+ }
+
+ @Override
+ public boolean addUpdateHelpdeskAdmins(Helpdesk helpdesk, User user) {
+ return helpdeskDao.addUpdateHelpdeskAdmins(helpdesk);
+ }
+
+ @Override
+ public List<HelpDeskApp> getAppIdAndHelpDeskId() {
+ return helpdeskDao.getAppIdAndHelpDeskId();
+ }
+
+ @Override
+ public List<Helpdesk> getHelpdeskObjectFromHelpdeskId() {
+ return helpdeskDao.getHelpdeskObjectFromHelpdeskId();
+ }
+
+ @Override
+ public List<User> getUsersForHelpeskId(Long id) {
+ return helpdeskDao.getUsersForHelpeskId(id);
+ }
+
+ @Override
+ public void getHelpdeskAdminUser(List<HelpdeskDto> helpdeskList) {
+ helpdeskDao.getHelpdeskAdminUser(helpdeskList);
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/service/impl/RoleActionServiceImpl.java b/src/main/java/org/upsmf/grievance/service/impl/RoleActionServiceImpl.java
new file mode 100644
index 0000000..cfd4af8
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/impl/RoleActionServiceImpl.java
@@ -0,0 +1,62 @@
+package org.upsmf.grievance.service.impl;
+
+import java.util.List;
+import java.util.Map;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Service;
+
+import org.upsmf.grievance.dao.RoleDao;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.service.RoleActionService;
+import org.upsmf.grievance.util.Constants;
+
+@Service(value = Constants.ROLE_ACTION_SERVICE)
+public class RoleActionServiceImpl implements RoleActionService {
+
+ @Autowired
+ private RoleDao roleDao;
+
+ @Override
+ public Role saveRole(Role role) {
+ return roleDao.saveRole(role);
+ }
+
+ @Override
+ public Role updateRole(Role role) {
+ return roleDao.updateRole(role);
+ }
+
+ @Override
+ public List<Role> getAllRoles(Long orgId) {
+ return roleDao.getAllRoles(orgId);
+ }
+
+ @Override
+ public String findById(Role role) {
+ return roleDao.findById(role);
+ }
+
+ @Override
+ public List<Role> getAllOrgRoles() {
+ return roleDao.getAllOrgRoles();
+ }
+
+ @Override
+ public void initializeActions() {
+ roleDao.initializeActions();
+
+ }
+
+ @Override
+ public void intializeRolesAndActions() {
+ roleDao.intializeRolesAndActions();
+
+ }
+
+ @Override
+ public Map<Long, List<String>> getAllActionsForRoles(List<Long> roleIds) {
+ return roleDao.getAllActionsForRoles(roleIds);
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/impl/SuperAdminServiceImpl.java b/src/main/java/org/upsmf/grievance/service/impl/SuperAdminServiceImpl.java
new file mode 100644
index 0000000..3f4ea37
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/impl/SuperAdminServiceImpl.java
@@ -0,0 +1,102 @@
+package org.upsmf.grievance.service.impl;
+
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Service;
+
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.service.SuperAdminService;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.JsonKey;
+import org.upsmf.grievance.util.SendMail;
+
+@Service(value = Constants.SUPER_ADMIN_SERVICE)
+public class SuperAdminServiceImpl implements SuperAdminService {
+ public static final Logger LOGGER = LoggerFactory.getLogger(UserServiceImpl.class);
+
+ @Autowired
+ private SuperAdminDao superAdminDao;
+
+ @Override
+ public List<Organization> getAllOrganization() {
+ return superAdminDao.getAllOrganization();
+ }
+
+ @Override
+ public Organization addOrganization(Organization organization) {
+ return superAdminDao.addOrganization(organization);
+ }
+
+ @Override
+ public boolean updateOrganizationById(Organization organization) {
+
+ return superAdminDao.updateOrganizationById(organization);
+ }
+
+ @Override
+ public Organization getOrganizationById(Long id) {
+ return superAdminDao.getOrganizationByIdV2(id);
+ }
+
+ @Override
+ public boolean deleteOrganization(Organization organization) {
+
+ return superAdminDao.deleteOrganization(organization);
+ }
+
+ @Override
+ public boolean addAdmin(long userId) {
+ boolean value = superAdminDao.addAdmin(userId);
+ if (value) {
+ User user = superAdminDao.userDetailsByUserId(userId);
+ user.setOrgId(MasterDataManager.getUserOrgMap().get(userId));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.LAST_NAME, user.getUsername());
+ keyValue.put(JsonKey.ORGNAME, MasterDataManager.getOrgIdAndOrgNameMap().get(user.getOrgId()));
+ LOGGER.info(MasterDataManager.getOrgIdAndOrgNameMap().get(user.getOrgId()));
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.NEW_ADMIN, Constants.ADD_ADMIN_VM_FILE);
+ }
+ return value;
+ }
+
+ @Override
+ public boolean removeAdmin(long userId) {
+ boolean value = superAdminDao.removeAdmin(userId);
+ if (value) {
+ User user = superAdminDao.userDetailsByUserId(userId);
+ user.setOrgId(MasterDataManager.getUserOrgMap().get(userId));
+ String email = user.getUsername();
+ Map<String, String> keyValue = new HashMap<>();
+ keyValue.put(JsonKey.FIRST_NAME, user.getName());
+ keyValue.put(JsonKey.ORGNAME, MasterDataManager.getOrgIdAndOrgNameMap().get(user.getOrgId()));
+ LOGGER.info(MasterDataManager.getOrgIdAndOrgNameMap().get(user.getOrgId()));
+ String[] emails = email.split(",");
+ SendMail.sendMail(keyValue, emails, Constants.DELETE_ADMIN, Constants.DELETE_ADMIN_VM_FILE);
+ }
+ return value;
+ }
+
+ @Override
+ public boolean mapAppsToOrg(StatusIdMap statusIdMap) {
+ return superAdminDao.mapAppsToOrg(statusIdMap);
+
+ }
+
+ @Override
+ public List<Organization> getOrganizationByUserId(Long userId) {
+
+ return superAdminDao.getOrganizationByUser(userId);
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/service/impl/TagServiceImpl.java b/src/main/java/org/upsmf/grievance/service/impl/TagServiceImpl.java
new file mode 100644
index 0000000..fa3a4a7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/impl/TagServiceImpl.java
@@ -0,0 +1,53 @@
+package org.upsmf.grievance.service.impl;
+
+import java.util.List;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Service;
+
+import org.upsmf.grievance.dao.TagDao;
+import org.upsmf.grievance.dto.TicketTagDto;
+import org.upsmf.grievance.model.Tags;
+import org.upsmf.grievance.model.TicketsTagsList;
+import org.upsmf.grievance.service.TagService;
+import org.upsmf.grievance.util.Constants;
+
+@Service(value = Constants.TAG_SERVICE)
+public class TagServiceImpl implements TagService {
+
+ @Autowired
+ private TagDao tagDao;
+
+ @Override
+ public boolean saveTags(TicketTagDto ticketTagDto, Long id) {
+ for (Tags tag : ticketTagDto.getTags()) {
+ Tags savedTag = tagDao.getTagByName(tag.getName().trim(), id);
+ if (savedTag == null) {
+ tag.setId(tagDao.addTag(id, tag));
+ } else {
+ tag.setId(savedTag.getId());
+ }
+ }
+ return tagDao.addTicketTags(ticketTagDto.getId(), ticketTagDto.getTags());
+ }
+
+ @Override
+ public TicketsTagsList getAllOrgTags(Long orgId) {
+ TicketsTagsList list = new TicketsTagsList();
+ list.setTags(tagDao.getAllTags(orgId));
+ return list;
+ }
+
+ @Override
+ public List<Tags> getAllTicketTags(Long id) {
+ return tagDao.getAllTicketTags(id);
+ }
+
+ @Override
+ public TicketsTagsList getHelpdeskTags(Long id, Long userId) {
+ TicketsTagsList list = new TicketsTagsList();
+ list.setTags(tagDao.getHelpdeskTags(id, userId));
+ return list;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java b/src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java
new file mode 100644
index 0000000..3925cd5
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java
@@ -0,0 +1,262 @@
+package org.upsmf.grievance.service.impl;
+
+import java.nio.charset.StandardCharsets;
+import java.util.ArrayList;
+import java.util.Collections;
+import java.util.Comparator;
+import java.util.Date;
+import java.util.List;
+import java.util.Map;
+
+import org.apache.commons.lang.StringUtils;
+import org.apache.tomcat.util.codec.binary.Base64;
+import org.elasticsearch.action.search.MultiSearchResponse;
+import org.elasticsearch.action.search.SearchRequest;
+import org.elasticsearch.action.search.SearchResponse;
+import org.elasticsearch.search.SearchHit;
+import org.elasticsearch.search.builder.SearchSourceBuilder;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.http.HttpHeaders;
+import org.springframework.http.MediaType;
+import org.springframework.stereotype.Service;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.google.gson.Gson;
+import org.upsmf.grievance.dao.TicketDao;
+import org.upsmf.grievance.dto.TicketTypeDto;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.Analytics;
+import org.upsmf.grievance.model.TemplateVersion;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.TicketCount;
+import org.upsmf.grievance.model.TicketElastic;
+import org.upsmf.grievance.model.Updates;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.repository.ElasticSearchRepository;
+import org.upsmf.grievance.service.TicketService;
+import org.upsmf.grievance.util.Constants;
+
+@Service(value = Constants.TICKET_SERVICE)
+public class TicketServiceImpl implements TicketService {
+
+ @Autowired
+ private TicketDao ticketDao;
+
+ private final String indexServiceHost;
+ private final String userName;
+ private final String password;
+ private final String templatesIndexName;
+ private final String templatesDocumentType;
+ private static final String AUTHORIZATION = "Authorization";
+ private static final String BASIC_AUTH = "Basic %s";
+ public static final Logger LOGGER = LoggerFactory.getLogger(TicketServiceImpl.class);
+ Gson gson = new Gson();
+
+ public TicketServiceImpl(@Value("${services.esindexer.host}") String indexServiceHost,
+ @Value("${services.esindexer.username}") String userName,
+ @Value("${services.esindexer.password}") String password,
+ @Value("${es.templates.index.name}") String templatesIndexName,
+ @Value("${es.templates.document.type}") String templatesDocumentType, TicketDao ticketDao) {
+ this.indexServiceHost = indexServiceHost;
+ this.userName = userName;
+ this.password = password;
+ this.templatesIndexName = templatesIndexName;
+ this.templatesDocumentType = templatesDocumentType;
+ this.ticketDao = ticketDao;
+
+ }
+
+ @Autowired
+ private ElasticSearchRepository elasticRepository;
+
+ @Override
+ public Ticket addTicket(Ticket ticket) {
+ return ticketDao.addTicket(ticket);
+ }
+
+ @Override
+ public Long getTemplatesVersion() {
+ return ticketDao.getTemplatesVersion();
+ }
+
+ @Override
+ public boolean configureTemplates(TemplateVersion templateVersion) {
+ Long versionOfTemplate = new Date().getTime();
+ if (versionOfTemplate > 0) {
+ LOGGER.info("New Version of the Template : {}", versionOfTemplate);
+ }
+ if (null == templateVersion.getVersion()) {
+ templateVersion.setVersion(versionOfTemplate);
+ }
+ String url = String.format("%s%s/%s/%s", this.indexServiceHost, templatesIndexName, templatesDocumentType,
+ templateVersion.getVersion());
+ HttpHeaders headers = getHttpHeaders();
+ if (templateVersion.getVersion() > 0) {
+ LOGGER.info("Template Version to be added to ES : {}", templateVersion.getVersion());
+ }
+ if (!StringUtils.isBlank(url)) {
+ LOGGER.info("URL to invoke : {}", url);
+ }
+ Boolean saveStatus = elasticRepository.saveTemplate(templateVersion, url, headers);
+ ticketDao.updateTemplateVersion(versionOfTemplate);
+ return saveStatus;
+ }
+
+ @Override
+ public TemplateVersion getTemplates() {
+ MultiSearchResponse response = executeTemplatesElasticQuery();
+ return templateResponseTranslator(response);
+ }
+
+ private MultiSearchResponse executeTemplatesElasticQuery() {
+ SearchSourceBuilder searchSourceBuilder = new SearchSourceBuilder().size(1000);
+ return elasticRepository.executeMultiSearchRequest(
+ new SearchRequest(templatesIndexName).types(templatesDocumentType).source(searchSourceBuilder));
+ }
+
+ private TemplateVersion templateResponseTranslator(MultiSearchResponse templateResponse) {
+
+ SearchResponse searchResponse = templateResponse.getResponses()[0].getResponse();
+ List<TemplateVersion> templateVersionList = new ArrayList<>();
+ if (searchResponse != null) {
+ for (SearchHit hit : searchResponse.getHits()) {
+ TemplateVersion templateVersion = gson.fromJson(hit.getSourceAsString(), TemplateVersion.class);
+ templateVersionList.add(templateVersion);
+ }
+ }
+ return Collections.max(templateVersionList, Comparator.comparing(template -> template.getVersion()));
+ }
+
+ /**
+ * A helper method to create the headers for Rest Connection with UserName and
+ * Password
+ *
+ * @return HttpHeaders
+ */
+ private HttpHeaders getHttpHeaders() {
+ HttpHeaders headers = new HttpHeaders();
+ headers.add(AUTHORIZATION, getBase64Value(userName, password));
+ headers.setContentType(MediaType.APPLICATION_FORM_URLENCODED);
+ headers.setContentType(MediaType.APPLICATION_JSON);
+ return headers;
+ }
+
+ /**
+ * Helper Method to create the Base64Value for headers
+ *
+ * @param userName
+ * @param password
+ * @return
+ */
+ public String getBase64Value(String userName, String password) {
+ String authString = String.format("%s:%s", userName, password);
+ byte[] encodedAuthString = Base64.encodeBase64(authString.getBytes(StandardCharsets.US_ASCII));
+ return String.format(BASIC_AUTH, new String(encodedAuthString));
+ }
+
+ @Override
+ public boolean updateTicketBasic(MultipartFile file, Ticket ticket) {
+
+ return ticketDao.updateTicketBasic(file, ticket);
+ }
+
+ @Override
+ public Ticket getTicketsById(User user, Long id) {
+ return ticketDao.getTicketsById(user.getId(), id);
+ }
+
+ @Override
+ public List<Ticket> getAllTicketsByAppId(Long appId) {
+ return ticketDao.getAllTicketsByAppId(appId);
+ }
+
+ @Override
+ public Boolean updateNotesToTicket(Ticket ticket) {
+ return ticketDao.updateNotesToTicket(ticket.getRequestedBy(), ticket.getId(), ticket.getNotes());
+ }
+
+ @Override
+ public Boolean addUpdateUpdatesToTicket(Updates update) {
+ return ticketDao.addUpdateUpdatesToTicket(update);
+ }
+
+ @Override
+ public List<Updates> getUpdatesForTicket(Long id) {
+ return ticketDao.getUpdatesForTicket(id);
+ }
+
+ @Override
+ public boolean updateTicketType(TicketTypeDto ticketTypeDto, Long userId) {
+ return ticketDao.updateTicketType(ticketTypeDto, userId);
+ }
+
+ @Override
+ public boolean updateTicketStatus(Ticket ticket) {
+ return ticketDao.updateTicketStatus(ticket);
+ }
+
+ @Override
+ public boolean updateTicketChecklist(Ticket ticket) {
+ return ticketDao.updateTicketChecklist(ticket);
+ }
+
+ @Override
+ public List<ActivityLog> getActivityLogsPerTicket(Long id) {
+ return ticketDao.getActivityLogsPerTicket(id);
+ }
+
+ @Override
+ public List<ActivityLog> getActivityLogsPerUser(Long id) {
+
+ return ticketDao.getActivityLogsPerUser(id);
+ }
+
+ @Override
+ public List<Ticket> getAllTicketsByUserId(Long id) {
+ return new ArrayList<>();
+ }
+
+ @Override
+ public List<TicketElastic> getTicketDetailsByHelpdeskId(Ticket ticket) {
+ return ticketDao.getTicketDetailsByHelpdeskId(ticket);
+ }
+
+ @Override
+ public List<Ticket> keepOnlyCreatedAndCopiedToTickets(Long userId, List<Ticket> ticketList) {
+ return ticketDao.keepOnlyCreatedAndCopiedToTickets(userId, ticketList);
+ }
+
+ @Override
+ public boolean pinTicket(Ticket ticket) {
+ return ticketDao.pinTicket(ticket);
+ }
+
+ @Override
+ public TicketCount getNoOfTickets(Long userId) {
+ return ticketDao.getNoOfTickets(userId);
+ }
+
+ @Override
+ public Map<String, Long> getTicketsCountPerMonthPerUser(Analytics analytics) {
+ return ticketDao.getTicketsCountPerMonthPerUser(analytics);
+ }
+
+ @Override
+ public boolean attachmentUpload(MultipartFile file, Ticket ticket) {
+ return ticketDao.attachmentUpload(file, ticket);
+ }
+
+ @Override
+ public List<Ticket> getFeedBacksFromAuroraSdk() {
+ return ticketDao.getFeedBacksFromAuroraSdk();
+ }
+
+ @Override
+ public boolean sendRepliesToReviews(Updates updates) {
+ return ticketDao.sendRepliesToReviews(updates);
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/service/impl/UserServiceImpl.java b/src/main/java/org/upsmf/grievance/service/impl/UserServiceImpl.java
new file mode 100644
index 0000000..32153be
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/service/impl/UserServiceImpl.java
@@ -0,0 +1,522 @@
+package org.upsmf.grievance.service.impl;
+
+import java.io.IOException;
+import java.nio.file.Files;
+import java.nio.file.Path;
+import java.nio.file.Paths;
+import java.util.ArrayList;
+import java.util.Arrays;
+import java.util.Collections;
+import java.util.HashMap;
+import java.util.Iterator;
+import java.util.List;
+import java.util.Map;
+import java.util.Map.Entry;
+
+import org.apache.commons.lang3.StringUtils;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Qualifier;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.security.core.authority.SimpleGrantedAuthority;
+import org.springframework.security.core.userdetails.UserDetails;
+import org.springframework.security.core.userdetails.UserDetailsService;
+import org.springframework.security.core.userdetails.UsernameNotFoundException;
+import org.springframework.stereotype.Service;
+import org.springframework.web.multipart.MultipartFile;
+
+import com.google.api.client.googleapis.auth.oauth2.GoogleIdToken;
+import com.google.api.client.googleapis.auth.oauth2.GoogleIdToken.Payload;
+import com.google.api.client.googleapis.auth.oauth2.GoogleIdTokenVerifier;
+import com.google.api.client.http.HttpTransport;
+import com.google.api.client.http.javanet.NetHttpTransport;
+import com.google.api.client.json.JsonFactory;
+import com.google.api.client.json.jackson2.JacksonFactory;
+import org.upsmf.grievance.dao.HelpdeskDao;
+import org.upsmf.grievance.dao.RoleDao;
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.dao.UserDao;
+import org.upsmf.grievance.dto.ChangePasswordDto;
+import org.upsmf.grievance.dto.LoginDto;
+import org.upsmf.grievance.dto.OrgUserRoleDto;
+import org.upsmf.grievance.dto.UserDto;
+import org.upsmf.grievance.executor.MasterDataManager;
+import org.upsmf.grievance.model.Access;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.CommonDataModel;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.S3Config;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserRoleMapper;
+import org.upsmf.grievance.service.UserService;
+import org.upsmf.grievance.util.Constants;
+import org.upsmf.grievance.util.JsonKey;
+import org.upsmf.grievance.util.ProjectUtil;
+import org.upsmf.grievance.util.S3FileManager;
+import org.upsmf.grievance.util.SendMail;
+import org.upsmf.grievance.util.Sql;
+
+@Service(value = Constants.USER_SERVICE)
+public class UserServiceImpl implements UserDetailsService, UserService {
+ private static final String ENCOUNTERED_AN_EXCEPTION = "Encountered an Exception : %s";
+
+ private static final String USERPROFILE = "userprofile";
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(UserServiceImpl.class);
+
+ @Autowired
+ private UserDao userDao;
+
+ @Autowired
+ JdbcTemplate jdbcTemplate;
+
+ @Autowired
+ RoleDao roleDao;
+
+ @Autowired
+ SuperAdminDao superAdminDao;
+
+ @Autowired
+ HelpdeskDao helpdeskDao;
+
+ @Value("${image.source.aws}")
+ private Boolean imageSource;
+
+ @Override
+ public List<Action> findAllActionsByRoleID(List<Integer> roleID) {
+ List<Action> completeActions = new ArrayList<>();
+ for (int roleid : roleID) {
+ completeActions.addAll(userDao.findAllActionsByRoleID(roleid));
+ }
+ return completeActions;
+ }
+
+ @Override
+ public Map<String, Object> getUserInfoObjects(String userId) {
+ User user = userDao.findByUsername(userId, Boolean.FALSE, Boolean.FALSE);
+ if (user == null) {
+ throw new UsernameNotFoundException("Invalid username or password.");
+ }
+ Map<String, Object> userInfoObjectMap = new HashMap<>();
+ userInfoObjectMap.put("User", user);
+ userInfoObjectMap.put("UserDetails", new org.springframework.security.core.userdetails.User(user.getUsername(),
+ user.getPassword(), getAuthority()));
+ return userInfoObjectMap;
+ }
+
+ @Override
+ public UserDetails loadUserByUsername(String userId) {
+ User user = userDao.findByUsername(userId, Boolean.FALSE, Boolean.FALSE);
+ if (user == null) {
+ throw new UsernameNotFoundException("Invalid username or password.");
+ }
+ return new org.springframework.security.core.userdetails.User(user.getUsername(), user.getPassword(),
+ getAuthority());
+ }
+
+ private List<SimpleGrantedAuthority> getAuthority() {
+ return Arrays.asList(new SimpleGrantedAuthority("ROLE_ADMIN"));
+ }
+
+ @Override
+ public User findOne(String username, Boolean withRoles, Boolean withActions) {
+ return userDao.findByUsername(username, withRoles, withActions);
+ }
+
+ @Override
+ public User findById(Long id) {
+ User user = new User();
+ List<Role> roleList = new ArrayList<>();
+ try {
+ List<User> mapper = userDao.findOne(id);
+ if (!ProjectUtil.isObjectListNullOrEmpty(mapper)) {
+ user = mapper.get(0);
+ MasterDataManager.getAllUserRoles();
+ if (user != null) {
+ List<Long> roles = MasterDataManager.getUserRoleListMap().get(user.getId());
+ for (int i = 0; i < roles.size(); i++) {
+ roleList.add(MasterDataManager.getRoleMap().get(roles.get(i)));
+ }
+ user.setRoles(roleList);
+ user.setOrgId(jdbcTemplate.queryForObject(Sql.Common.GET_ORG_ID_BY_USER_ID, new Object[] { id },
+ Long.class));
+ user.setOrganization(superAdminDao.getOrganizationByUser(id));
+ user.setHelpdesk(helpdeskDao.getHelpdeskByUserId(id));
+ String image = jdbcTemplate.queryForObject(Sql.Common.GET_IMAGE_PATH, new Object[] { id },
+ String.class);
+ user.setImagePath(image);
+ setUserImage(user);
+ return user;
+ }
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return null;
+ }
+
+ private void setUserImage(User user) {
+ if (!StringUtils.isBlank(user.getImagePath())) {
+ try {
+ if (user.getImagePath().contains(USERPROFILE)) {
+ S3Config s3values = superAdminDao.getS3Access();
+ String url = null;
+ url = S3FileManager.getPreSignedURL(s3values, user.getImagePath());
+ user.setImagePath(url);
+ } else {
+ String data = getFile(user.getId());
+ user.setImagePath(data);
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+ }
+
+ @Override
+ public User save(MultipartFile file, long authUserId, User user) {
+ user.setUpdatedBy(authUserId);
+ user = userDao.insertIntoUser(user);
+ if (user.getId() == 0) {
+ return null;
+ } else {
+ LOGGER.info("userId: {}", user.getId());
+ }
+ UserDto userDto = new UserDto();
+ userDto.setName(user.getName());
+ userDto.setUsername(user.getUsername());
+ userDto.setId(user.getId());
+ userDao.customAuth(userDto);
+
+ boolean userRoleInsert = userDao.mapUserToRole(user.getId(), user.getRoles());
+ if (!userRoleInsert && user.getId() > 0 && user.getId() != null) {
+ LOGGER.info("Inserting into tt_user_role FAILED for user: {}", user.getId());
+ }
+
+ if (user.getOrgId() != null) {
+ boolean userCompInsert = superAdminDao.mapUserToOrg(user.getId(), user.getOrgId().intValue());
+ if (!userCompInsert && user.getId() > 0 && user.getId() != null) {
+ LOGGER.info("Inserting into tt_user_comp FAILED for user: {}", user.getId());
+ } else {
+ MasterDataManager.getUserOrgMap().put(user.getId(), user.getOrgId());
+ }
+ }
+
+ insertProfilePicture(file, user);
+ return user;
+ }
+
+ @Override
+ public Long saveAnonymousUser(User user) {
+ Long userId = checkUserNameExists(user.getUsername());
+ if (userId == 0) {
+ userId = userDao.insertAnonymousUser(user);
+ if (userId == 0) {
+ return null;
+ } else if (userId > 0 && userId != null) {
+ LOGGER.info("userId: {}", userId);
+ }
+ if (user.getOrgId() != null) {
+ boolean userCompInsert = superAdminDao.mapUserToOrg(userId, user.getOrgId().intValue());
+ if (!userCompInsert && userId > 0 && userId != null) {
+ LOGGER.info("Inserting into tt_user_comp FAILED for user: {}", userId);
+ }
+ }
+ }
+ return userId;
+ }
+
+ private void insertProfilePicture(MultipartFile file, User user) {
+ try {
+ if (imageSource) {
+ if (user.getImagePath() != null) {
+ String value = getImagePathValue(user);
+ pathValue(user, value);
+ }
+ } else {
+ String value = null;
+ if (!file.isEmpty()) {
+ value = uploadFile(file, user.getId());
+ }
+ jdbcTemplate.update(Sql.INSERT_PROFILE_PICTURE, new Object[] { value, user.getId() });
+ }
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+
+ private void pathValue(User user, String value) {
+ try {
+ jdbcTemplate.update(Sql.INSERT_PROFILE_PICTURE, new Object[] { value, user.getId() });
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+
+ @Override
+ public User update(MultipartFile file, User user) {
+ try {
+ if (imageSource) {
+ if (user.getImagePath() != null) {
+ String value = null;
+ value = getImagePathValue(user);
+ user.setImagePath(value);
+ }
+ } else if (!file.isEmpty()) {
+ String value = uploadFile(file, user.getId());
+ user.setImagePath(value);
+ }
+ } catch (Exception e) {
+
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return userDao.update(user);
+ }
+
+ private String getImagePathValue(User user) {
+ String value = null;
+ try {
+ Long organization = MasterDataManager.getUserOrgMap().get(user.getId());
+ value = S3FileManager.filePath(user.getImagePath(), USERPROFILE, user.getId(), organization);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return value;
+ }
+
+ @Override
+ public List<Role> findAllRolesByUser(Long userId) {
+ UserRoleMapper mapper = userDao.findAllRolesByUser(userId);
+ List<Role> roleList = new ArrayList<>();
+ Iterator<Entry<Long, Role>> itr = mapper.getRoleMap().entrySet().iterator();
+ while (itr.hasNext()) {
+ roleList.add(itr.next().getValue());
+ }
+ return roleList;
+ }
+
+ @Override
+ public Boolean mapUserToRole(User user) {
+ return userDao.mapUserToRole(user.getId(), user.getRoles());
+ }
+
+ @Override
+ public User updateUserImage(User profile) {
+ return userDao.updateUserImage(profile);
+ }
+
+ @Override
+ public Long checkUserNameExists(String username) {
+ return userDao.checkUserNameExists(username);
+ }
+
+ @Override
+ public boolean changePassword(ChangePasswordDto changePasswordDto) {
+ if (changePasswordDto.getOldPass().equals(changePasswordDto.getNewPass())) {
+
+ return true;
+ }
+ LOGGER.info("Entering Dao from service");
+ return userDao.changePassword(changePasswordDto);
+ }
+
+ @Override
+ public boolean forgotPassword(UserDto userDto) {
+ Map<String, String> keyValue = new HashMap<>();
+ boolean response = false;
+ long userId = userDao.forgotPassword(userDto);
+ if (userId > 0) {
+ response = true;
+ String[] emails = { userDto.getUsername() };
+ String randomPassword = ProjectUtil.getRandomStringVal();
+ LOGGER.info(randomPassword);
+ userDao.saveForgotPassword(userId, randomPassword);
+ keyValue.put(JsonKey.PSWRD, randomPassword);
+ SendMail.sendMail(keyValue, emails, Constants.PSWORD_REGENERATED, Constants.FORGOT_PSWORD_VM_FILE);
+ }
+ return response;
+ }
+
+ @Override
+ public String uploadFile(MultipartFile file, long userId) {
+ return null;
+ }
+
+ @Override
+ public String getFile(Long userId) throws IOException {
+ try {
+ String imagePath = null;
+ List<User> u = userDao.findOne(userId);
+ if (!ProjectUtil.isObjectNull(u.get(0))) {
+ imagePath = u.get(0).getImagePath();
+ }
+ if (!ProjectUtil.isStringNullOrEmpty(imagePath)) {
+ Path path = Paths.get(Constants.UPLOADED_FOLDER + imagePath);
+ readb(path);
+ }
+ return "http://aurora-images.tarento.com/images" + imagePath;
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return null;
+ }
+
+ private void readb(Path path) {
+ try {
+ Files.readAllBytes(path);
+ } catch (final IOException e) {
+
+ }
+ }
+
+ @Override
+ public Long getNumberOfUsers(Long role, Boolean active) {
+ return userDao.getNumberOfUsers(role, active);
+ }
+
+ @Override
+ public Long getNumberOfRoles() {
+ return userDao.getNumberOfRoles();
+ }
+
+ @Override
+ public Boolean invalidateToken(String authToken) {
+ return userDao.invalidateToken(authToken);
+ }
+
+ @Override
+ public Boolean findUserByToken(String authToken) {
+ return userDao.findUserByToken(authToken);
+ }
+
+ @Override
+ public Boolean checkUserTokenExists(Long userId, String deviceToken) {
+ return userDao.checkUserTokenExists(userId, deviceToken);
+ }
+
+ @Override
+ public Long fetchAuthTokenReference(String authToken) {
+ return userDao.fetchAuthTokenReference(authToken);
+ }
+
+ @Override
+ public LoginDto login(UserDto userDto) {
+ User userObject = userDao.getUserDetailsByEmail(userDto.getUsername());
+ if (userObject == null) {
+ LOGGER.info("getUserDetailsByEmail method is returning Null");
+ return null;
+ }
+ userDto.setUsername(userObject.getUsername());
+ userDto.setOrgId(userObject.getOrgId());
+ userDto.setAuthType(userObject.getAuthType());
+ userDto.setId(userObject.getId());
+ userDao.getAuthDomain(userDto);
+ if (authenticate(userDto)) {
+ LoginDto loginData = userDao.login(userDto);
+ if (!StringUtils.isBlank(userObject.getImagePath()) && userObject.getImagePath().contains(USERPROFILE)) {
+ S3Config s3values = superAdminDao.getS3Access();
+ String url = S3FileManager.getPreSignedURL(s3values, userObject.getImagePath());
+ loginData.setImageUrl(url);
+ }
+ for (int i = 0; i < loginData.getRoles().size(); i++) {
+ if (loginData.getRoles().get(i).getId() == Constants.ADMIN_ID) {
+ boolean check = userDao.getFirstAdminsOfOrg(userObject.getId());
+ if (check && userDao.onBoardingCheck(userObject.getOrgId(), userObject.getId())) {
+ return loginData;
+ }
+ break;
+ }
+ }
+ return loginData;
+ }
+ return null;
+
+ }
+
+ private boolean authenticate(UserDto userDto) {
+ if (userDto.getGoogleEmail() != null) {
+ return googleAuth(userDto);
+ }
+ CommonDataModel authDomainMap;
+ authDomainMap = userDao.getAuthDomain(userDto);
+ if (authDomainMap == null) {
+ LOGGER.error("Method Name: authenticate, Message: authDomainMap is Null");
+ return false;
+ }
+ switch (authDomainMap.getDescription()) {
+ case Constants.GOOGLE_AUTH:
+ return googleAuth(userDto);
+ case Constants.CUSTOM_AUTH:
+ return customAuth(userDto);
+ default:
+ return false;
+ }
+ }
+
+ private boolean customAuth(UserDto userDto) {
+ return userDao.isPasswordMatch(userDto.getId(), userDto.getPassword());
+ }
+
+ private boolean googleAuth(UserDto userDto) {
+ try {
+ final HttpTransport transport = new NetHttpTransport();
+ final JsonFactory jsonFactory = new JacksonFactory();
+ String email = null;
+ GoogleIdTokenVerifier verifier = new GoogleIdTokenVerifier.Builder(transport, jsonFactory)
+ .setAudience(Collections.singletonList(userDto.getGoogleClientId())).build();
+
+ GoogleIdToken idToken = verifier.verify(userDto.getGoogleIdToken());
+ if (idToken != null) {
+ Payload payload = idToken.getPayload();
+ email = payload.getEmail();
+ }
+ if (StringUtils.isNotBlank(email) && email.trim().equalsIgnoreCase(userDto.getGoogleEmail())) {
+ return true;
+ }
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage());
+ }
+ return false;
+
+ }
+
+ @Override
+ public List<User> findAll(Long orgId) {
+ return userDao.findAll(orgId);
+ }
+
+ @Override
+ public List<OrgUserRoleDto> getAllOrgUsers() {
+ return userDao.getAllOrgUsers();
+ }
+
+ @Override
+ public List<OrgUserRoleDto> getAllUserRoles() {
+ return userDao.getAllUserRoles();
+ }
+
+ @Override
+ public List<HelpDeskApp> getAppIdAndHelpDeskId() {
+ return userDao.getAppIdAndHelpDeskId();
+ }
+
+ @Override
+ public List<User> getUserIdAndUserName() {
+ return userDao.getUserIdAndUserName();
+ }
+
+ @Override
+ public void getReviews() throws IOException {
+ userDao.getReviews();
+ }
+
+ @Override
+ public Access getReviewConfig(Long id) {
+ return userDao.getReviewConfig(id);
+ }
+
+}
\ No newline at end of file
diff --git a/src/main/java/org/upsmf/grievance/util/Constants.java b/src/main/java/org/upsmf/grievance/util/Constants.java
new file mode 100644
index 0000000..29744f1
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/Constants.java
@@ -0,0 +1,342 @@
+package org.upsmf.grievance.util;
+
+import java.util.ArrayList;
+import java.util.Arrays;
+import java.util.HashMap;
+import java.util.List;
+import java.util.Map;
+
+public class Constants {
+
+ private static final String FEEDBACK_BY_NAME = "feedbackByName";
+ private static final String TYPE = "type";
+ private static final String TOTAL = "total";
+ /**
+ * Header and Request Parameters
+ */
+ public static final long ACCESS_TOKEN_VALIDITY_SECONDS = (long) 30 * 24 * 60 * 60;
+ public static final String REVIEWS2 = "/reviews?translationLanguage=en";
+ public static final String HTTPS_WWW_GOOGLEAPIS_COM_ANDROIDPUBLISHER_V3_APPLICATIONS = "https://www.googleapis.com/androidpublisher/v3/applications/";
+ public static final String REVIEWSPEC_JSON = "/reviewspec.json";
+ public static final String ACCESSTOKENSPEC_JSON = "/accesstokenspec.json";
+ public static final String SIGNING_KEY = "devglan123r";
+ public static final String JWT_ISSUER = "http://devglan.com";
+ public static final String JWT_GRANTED_AUTHORITY = "ROLE_ADMIN";
+ public static final String TOKEN_PREFIX = "Bearer ";
+ public static final String HEADER_STRING = "Authorization";
+ public static final String HEADER_APPLICATION_JSON = "application/json";
+ public static final String ERROR_CODE = "errorCode";
+ public static final String ERROR_FIELD = "errorField";
+ public static final String ERROR_MESSAGE_CODE = "errorMessageCode";
+ public static final String ERROR_MESSAGE_VALUE = "common.error.";
+ public static final String SUCCESS_CODE = "successCode";
+ public static final String ERROR_MESSAGE = "errorMessage";
+ public static final String SUCCESS_MESSAGE = "successMessage";
+ public static final String AUTH_HEADER = "Authorization";
+ public static final String PARAMETERS = "parameters";
+
+ public enum ELK_OPERATION {
+ SAVE, UPDATE, DELETE;
+ }
+
+ public final class RequestParams {
+ private RequestParams() {
+ super();
+ }
+
+ public static final String USER_INFO = "UserInfo";
+ public static final String ID = "id";
+ public static final String HELPDESK_ID = "helpdeskId";
+ public static final String APP_ID = "appId";
+ }
+
+ /**
+ * Query Parameters and Response Parameters
+ */
+ public static final String USER_INFO_HEADER = "x-user-info";
+ public static final String SUCCESS = "success";
+ public static final String ASC = "asc";
+ public static final String DESC = "desc";
+ public static final String TRUE = "true";
+ public static final String FALSE = "false";
+ public static final String STRING_BLANK = "";
+ public static final String COMMA_SPACE_SEPARATOR = ", ";
+ public static final String DATE = "date";
+ public static final String QUERY_ALERT_SUBJECT = "Query Alert!!";
+ public static final String SCHEDULER_ALERT_SUBJECT = "Scheduler Alert!!";
+ public static final String STRING_SPACE = " ";
+ public static final String STRING_HYPEN = "-";
+ public static final String NEW_MESSAGE = "New";
+ public static final String READ_MESSAGE = "Read";
+ public static final String DELETE_MESSAGE = "Delete";
+ public static final String SEND_MESSAGE = "Send";
+ public static final String FILE_TYPE = "PDF,DOC,TXT,JPG,JPEG,PNG,GIF,AAC,MP3,MP4";
+ public static final String IMAGE_FILE_TYPE = "JPG,JPEG,PNG,GIF";
+ public static final String FCM_API_URL = "fcm.api.url";
+ public static final String FCM_API_KEY = "fcm.api.key";
+
+ /**
+ * URLs and Paths
+ */
+ public static final String UPLOADED_FOLDER = "/usr/grievance";
+ public static final String ATTACHMENT_FOLDER = "C:\\Users\\Juhi Agarwal\\git\\grievance-desk-core\\public\\attachments";
+
+ /**
+ * Status Code and Messages
+ */
+ public static final int UNAUTHORIZED_ID = 401;
+ public static final int SUCCESS_ID = 200;
+ public static final int FAILURE_ID = 320;
+ public static final String UNAUTHORIZED = "Invalid credentials. Please try again.";
+ public static final String PROCESS_FAIL = "Process failed, Please try again.";
+
+ public enum userRole {
+ SUPERADMIN, ORGADMIN, ENDUSER;
+ }
+
+ /**
+ * Indicators or Classifiers
+ */
+ public static final String ROLE = "ROLE";
+ public static final String ORG = "ORG";
+
+ /**
+ * Allowed Origins for CORS Bean
+ */
+ public static final String GET = "GET";
+ public static final String POST = "POST";
+ public static final String PUT = "PUT";
+ public static final String DELETE = "DELETE";
+ public static final String OPTIONS = "OPTIONS";
+
+ /**
+ * Qualifiers and Services
+ */
+ public static final String USER_SERVICE = "userService";
+ public static final String USER_DAO = "userDao";
+ public static final String SUPER_ADMIN_SERVICE = "superAdminService";
+ public static final String SUPER_ADMIN_DAO = "superAdminDao";
+ public static final String TICKET_SERVICE = "ticketService";
+ public static final String TICKET_DAO = "ticketDao";
+ public static final String ROLE_ACTION_SERVICE = "roleActionService";
+ public static final String APP_SERVICE = "appService";
+ public static final String TAG_SERVICE = "tagService";
+ public static final String ROLE_DAO = "roleDao";
+ public static final String APP_DAO = "appDao";
+ public static final String TAG_DAO = "tagDao";
+ public static final String TIME_ZONE = "UTC";
+ public static final String APPEND_SECONDS = ":00";
+ public static final String HTTPS_ACCOUNTS_GOOGLE_COM_O_OAUTH2_TOKEN = "https://accounts.google.com/o/oauth2/token";
+ public static final String CLIENT_SECRET = "client_secret";
+ public static final String CLIENT_ID = "client_id";
+ public static final String REFRESH_TOKEN = "refresh_token";
+ public static final String GRANT_TYPE = "grant_type";
+
+ private static final List<Integer> superAdminActions = new ArrayList<>(Arrays.asList(1, 3, 4, 5, 6, 7, 8, 9, 10, 11,
+ 12, 15, 16, 17, 18, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42,
+ 43, 44, 45, 46, 47, 48, 49, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61));
+ private static final List<Integer> orgAdminActions = new ArrayList<>(
+ Arrays.asList(3, 4, 5, 6, 9, 11, 12, 15, 18, 23, 24, 25, 29, 30, 33, 34, 36, 38, 39, 40, 41, 42, 43, 44, 45,
+ 46, 47, 48, 49, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61));
+ private static final List<Integer> endUserActions = new ArrayList<>(Arrays.asList(11, 12, 23, 24, 29, 30, 33, 34,
+ 36, 38, 39, 40, 41, 44, 45, 46, 47, 48, 49, 51, 52, 53, 54, 55, 56, 57, 58, 60, 61));
+
+ private static Map<Integer, List<String>> actions = createMap();
+
+ protected static Map<Integer, List<String>> createMap() {
+ Map<Integer, List<String>> actions = new HashMap<>();
+ actions.put(1, Arrays.asList("Get Apps", "Get All Applications", "/app/getAllApps"));
+ actions.put(3, Arrays.asList("Get Roles", "Get All Roles", "/roles/getAllRoles"));
+ actions.put(4, Arrays.asList("Add Update Apps", "Add Or Update App", "/apps/addUpdateApp"));
+ actions.put(5, Arrays.asList("Get Apps", "Get Applications", "/apps/getApp"));
+ actions.put(6, Arrays.asList("Create Update Helpdesk", "Create or Update a new Helpdesk",
+ "/helpdesk/createUpdateHelpdesk"));
+ actions.put(7, Arrays.asList("Fetch Helpdesk", "Get Helpdesk", "/helpdesk/getOrgHelpdesk"));
+ actions.put(8, Arrays.asList("Check MDM", "Check MDM", "/roles/mdmCheck"));
+ actions.put(9, Arrays.asList("Get Service Request", "Fetch Service Requests", "/apps/getServiceRequests"));
+ actions.put(10,
+ Arrays.asList("Get Priority Levels", "Get All Ticket Priority Levels", "/tickets/getPriorityLevels"));
+ actions.put(11, Arrays.asList("Get Helpdesk", "Fetch Helpdesks", "/helpdesk/getHelpdesk"));
+ actions.put(12, Arrays.asList("Add Update User", "Add Or Update User Details", "/user/createOrUpdate"));
+ actions.put(15, Arrays.asList("Update Organization", "Update Organization", "/superadmin/updateOrgById"));
+ actions.put(16, Arrays.asList("Add Org", "Add Organization", "/superadmin/addOrganization"));
+ actions.put(17, Arrays.asList("Get Org By ID", "Get Org By ID", "/superadmin/getOrgById"));
+ actions.put(18, Arrays.asList("Delete Org", "Delete Organization", "/superadmin/deleteOrganization"));
+ actions.put(20,
+ Arrays.asList("Get Template Version", "Get Version of Template", "/tickets/getTemplatesVersion"));
+ actions.put(21, Arrays.asList("Configure Templates", "Configure Templates", "/tickets/configureTemplates"));
+ actions.put(22, Arrays.asList("Get Templates", "Get Templates", "/tickets/getTemplates"));
+ actions.put(23, Arrays.asList("Get All Users", "getAllUsers", "/user/getAllUsers"));
+ actions.put(24, Arrays.asList("Get User By Id", "getUserById", "/user/getUser"));
+ actions.put(25, Arrays.asList("Get Apps By Org", "getAppByOrgId", "/apps/getAppByOrgId"));
+ actions.put(26, Arrays.asList("Add or Update Helpdesk Admins", "addOrUpdateHelpdeskAdmins",
+ "/helpdesk/addUpdateHelpdeskAdmins"));
+ actions.put(27, Arrays.asList("Get Helpdesk Admins", "getHelpdeskAdmins", "/helpdesk/getHelpdeskAdmins"));
+ actions.put(28, Arrays.asList("Map Apps To Helpdesk", "mappAppsToHelpdesk", "/apps/mapAppToHelpdesk"));
+ actions.put(29, Arrays.asList("Add Ticket", "addTicket", "/tickets/addTicket"));
+ actions.put(30, Arrays.asList("Get Tickets", "getAllTickets", "/tickets/getAllTickets"));
+ actions.put(32, Arrays.asList("Add Notes", "addNotes", "/tickets/addNotes"));
+ actions.put(33, Arrays.asList("Add Update Updates", "addUpdateUpdates", "/tickets/addUpdateUpdates"));
+ actions.put(34, Arrays.asList("Get Updates", "getUpdates", "/tickets/getUpdates"));
+ actions.put(35, Arrays.asList("add admin", "addAdmin", "/superadmin/addAdmin"));
+ actions.put(36, Arrays.asList("Update Ticket Basic", "updateTicketBasic", "/tickets/updateTicketBasic"));
+ actions.put(37, Arrays.asList("Update Ticket Type", "updateTicketType", "/tickets/updateTicketType"));
+ actions.put(38, Arrays.asList("Update Ticket Status", "updateTicketStatus", "/tickets/updateTicketStatus"));
+ actions.put(39,
+ Arrays.asList("Update Ticket Checklist", "updateTicketChecklist", "/tickets/updateTicketChecklist"));
+ actions.put(40, Arrays.asList("Get Activity Logs Per Ticket", "getActivityLogs", "/tickets/getActivityLogs"));
+ actions.put(41, Arrays.asList("Change Password", "changePassword", "/user/changePassword"));
+ actions.put(42, Arrays.asList("Add Admin", "addAdmin", "/superadmin/addAdmin"));
+ actions.put(43, Arrays.asList("Remove Admin", "removeAdmin", "/superadmin/removeAdmin"));
+ actions.put(44, Arrays.asList("Upload Profile Picture", "uploadProfilePicture", "/user/uploadProfilePicture"));
+ actions.put(45, Arrays.asList("Pin Ticket", "pinTicket", "/tickets/pinTicket"));
+ actions.put(46, Arrays.asList("Get No Of Tickets", "getNoOfTickets", "/tickets/getNoOfTickets"));
+ actions.put(47, Arrays.asList("Get Activity Logs Per User", "getActivityLogsPerUser",
+ "/tickets/getActivityLogsPerUser"));
+ actions.put(48, Arrays.asList("Get Tickets Count Per Month Per User", "getTicketsCountPerMonthPerUser",
+ "/tickets/getTicketsCountPerMonthPerUser"));
+ actions.put(49, Arrays.asList("Upload Ticket Attachments", "uploadAttachment", "/tickets/uploadAttachment"));
+ actions.put(51, Arrays.asList("Add Update Tag", "addorUpdateTags", "/tags/addUpdateTag"));
+ actions.put(52, Arrays.asList("Get All Ticket Tags", "getAllTicketTags", "/tags/getAllTicketTags"));
+ actions.put(53, Arrays.asList("Get All Tags By Org Id", "getTagByOrgId", "/tags/getTagByOrgId"));
+ actions.put(54, Arrays.asList("Get All Tags By Helpdesk Id", "getTagByHelpdeskId", "/tags/getTagByHelpdeskId"));
+ actions.put(55, Arrays.asList("Get Feedback From grievance Sdk", "getFeedbackFromAuroraSdk",
+ "/tickets/getFeedbackFromAuroraSdk"));
+ actions.put(56, Arrays.asList("Get All Tickets V2", "getAllTicketsV2", "/tickets/getAllTicketsV2"));
+ actions.put(57, Arrays.asList("Get All Org", "getAllOrg", "/superadmin/getAllOrg"));
+ actions.put(58, Arrays.asList("Forgot Password", "forgotPassword", "/user/forgotPassword"));
+ actions.put(59, Arrays.asList("Map Apps To Org", "mapAppsToOrg", "/superadmin/mapAppsToOrg"));
+ actions.put(60, Arrays.asList("Get Reviews", "getReviews", "/user/getReviews"));
+ actions.put(61, Arrays.asList("Send Reply To Reviews", "sendReplyToReviews", "/tickets/sendRepliesToReviews"));
+ return actions;
+ }
+
+ public static List<Integer> getOrgadminactions() {
+ return orgAdminActions;
+ }
+
+ public static List<Integer> getEnduseractions() {
+ return endUserActions;
+ }
+
+ public static Map<Integer, List<String>> getActions() {
+ return actions;
+ }
+
+ public static void setActions(Map<Integer, List<String>> actions) {
+ Constants.actions = actions;
+ }
+
+ public static List<Integer> getSuperadminactions() {
+ return superAdminActions;
+ }
+
+ public static String[] getExcludeFields() {
+ return EXCLUDE_FIELDS;
+ }
+
+ public static String[] getIncludeFields() {
+ return INCLUDE_FIELDS;
+ }
+
+ public class SMTP {
+ private SMTP() {
+ super();
+ }
+
+ public static final String HOST = "smtp.sendgrid.net";
+ public static final int PORT = 465;
+ public static final boolean SSL = true;
+ public static final String USER = "apikey";
+ public static final String PSWRD = "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";
+ public static final String EMAIL = "shishir.suman@tarento.com";
+ public static final String ALIAS = "grievance-desk.support";
+ }
+
+ public static final String HOST = "smtp.sendgrid.net";
+ public static final String FROM = "shishir.suman@tarento.com";
+ public static final String USER = "apikey";
+ public static final String PSWRD = "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";
+ public static final String LOGO_URL = "https://cabhound-static.s3.amazonaws.com/insuranceDoc/claim/tarento_logo.png";
+ public static final String ALIAS = "auroradesk.support";
+
+ public static final int MAX_EXECUTOR_THREAD = 10;
+ public static final String HTTPHEADERANDSECURITY = null;
+ public static final String USER_NAME_MISSING = "User name is mandatory.";
+ public static final String NAME_MISSING = " Oops ! Name is mandatory.";
+ public static final String PHONE_NUMBER_MISSING = "Phone number is mandatory.";
+ public static final String ID_MISSING = " Oops ! Id is mandatory.";
+ public static final String PSWRD_MISSING = "Oops! Password is Missing";
+ public static final String PSWRD_MISMATCH = "New and Confirm passwords don't match.";
+ public static final String PSWRD_SAME = "New and Old passwords cannot be same.";
+ public static final int AUTH_TYPE = 1;
+ public static final String PSWRD_REGENERATED = "Password regenerated";
+ public static final String FORGOT_PSWRD_VM_FILE = "forgot-password.vm";
+ public static final String NOT_A_CUSTOM_PSWRD = "Please visit GreenPine for Forgot Password Link";
+ public static final int ADMIN_ID = 2;
+ public static final String USERS = "user";
+ public static final String GOOGLE_AUTH = "google";
+ public static final String CUSTOM_AUTH = "custom";
+ public static final String ADD_ADMIN_VM_FILE = "add-admin-grievance.vm";
+ public static final String NEW_ADMIN = "You are added as an admin in grievance-Desk";
+ public static final String NEW_HELPDESK_ADMIN = "You are added as a helpdesk admin in grievance-Desk";
+ public static final String DELETE_HELPDESK_ADMIN = "Revoke of helpdesk admin access in grievance-Desk";
+ public static final String COPIEDTO = "You are copied to a ticket in grievance-Desk";
+ public static final String TICKETCREATION = "You have created a new ticket in grievance-Desk";
+ public static final String REMOVEDFROMCOPIEDTO = "You are removed from a ticket in grievance-Desk";
+ public static final String DELETE_ADMIN_VM_FILE = "remove_admin.vm";
+ public static final String DELETE_ADMIN = "Revoke of admin access in grievance-Desk";
+ public static final String HELPDESKTYPE_WITHOUTWORKFLOW = "Helpdesk Type cannot be created without workflow. Please add workflow and try again";
+ public static final String HELPDESKTYPE_WORKFLOW_EMPTY = "Helpdesk Type Workflow cannot be empty. Please add valid workflow and try again";
+ public static final int CAPACITY = 1024;
+ public static final String PSWORD_REGENERATED = "Password regenerated";
+ public static final String FORGOT_PSWORD_VM_FILE = "forgot-password.vm";
+ public static final String STATUS_CHANGE = "Ticket Status Change!";
+ public static final String UPDATES = "Here's what you missed while you were away!";
+ public static final String A_1_0 = "1.0";
+ public static final String SV = "sv";
+ public static final String SAVE = "save";
+ public static final String ID = "id";
+ public static final String CC = "cc";
+ public static final String TAGS2 = "tags";
+ public static final String USER_EVENT = "userEvent";
+ public static final String DEVICE_SCREEN_RESOLUTION = "deviceScreenResolution";
+ public static final String DEVICE_LOCALE = "deviceLocale";
+ public static final String DEVICE_MANUFACTURE = "deviceManufacture";
+ public static final String REVIEW_ID = "reviewId";
+ public static final String DEVICE_NAME = "deviceName";
+ public static final String COUNTRY = "country";
+ public static final String IP = "ip";
+ public static final String DEVICE_TYPE = "deviceType";
+ public static final String OS_TYPE = "osType";
+ public static final String OS_VERSION = "osVersion";
+ public static final String STATUS = "status";
+ public static final String PRIORITY = "priority";
+ public static final String TYPE_ID = "typeId";
+ public static final String SOURCE_ID = "sourceId";
+ public static final String HELPDESK_ID = "helpdeskId";
+ public static final String APP_ID = "appId";
+ public static final String UPDATE = "update";
+ public static final String OPR = "opr";
+ public static final String PINNED_TICKET = "pinnedTicket";
+ public static final String ACTIVE = "active";
+ public static final String APP_NAME = "appName";
+ public static final String APP_VERSION = "appVersion";
+ public static final String REQUESTED_BY = "requestedBy";
+ public static final String UPDATED_TIME_TS = "updatedTimeTS";
+ public static final String CREATED_TIME_TS = "createdTimeTS";
+ public static final String U_T = "uT";
+ public static final String C_T = "cT";
+ public static final String UPDATED_TIME = "updatedTime";
+ public static final String CREATED_TIME = "createdTime";
+ public static final String MAX_RATING = "max-rating";
+ public static final String RATE = "rate";
+ public static final String DESCRIPTION = "description";
+
+ private static final String[] INCLUDE_FIELDS = new String[] { ID, STATUS, TOTAL, DESCRIPTION, PINNED_TICKET,
+ REQUESTED_BY, HELPDESK_ID, UPDATED_TIME, CREATED_TIME, U_T, C_T };
+ private static final String[] EXCLUDE_FIELDS = new String[] { OS_VERSION, OS_TYPE, DEVICE_TYPE, DEVICE_LOCALE,
+ DEVICE_SCREEN_RESOLUTION, DEVICE_MANUFACTURE, DEVICE_NAME, IP, USER_EVENT, SV, COUNTRY, SOURCE_ID, TYPE_ID,
+ TYPE, PRIORITY, RATE, MAX_RATING, APP_VERSION, APP_NAME, APP_ID, FEEDBACK_BY_NAME, ACTIVE, CREATED_TIME_TS,
+ UPDATED_TIME_TS };
+}
diff --git a/src/main/java/org/upsmf/grievance/util/CustomException.java b/src/main/java/org/upsmf/grievance/util/CustomException.java
new file mode 100644
index 0000000..a53ec56
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/CustomException.java
@@ -0,0 +1,52 @@
+package org.upsmf.grievance.util;
+
+public class CustomException {
+ public CustomException() {
+ }
+
+ public CustomException(Integer errorCode, String errorMessage, String errorMessageCode, CustomResponse response) {
+ this.errorCode = errorCode;
+ this.errorMessage = errorMessage;
+ this.errorMessageCode = errorMessageCode;
+ this.response = response;
+ }
+
+ protected Integer errorCode;
+ protected String errorMessage;
+ protected String errorMessageCode;
+ protected CustomResponse response;
+
+ public Integer getErrorCode() {
+ return errorCode;
+ }
+
+ public void setErrorCode(Integer errorCode) {
+ this.errorCode = errorCode;
+ }
+
+ public String getErrorMessage() {
+ return errorMessage;
+ }
+
+ public void setErrorMessage(String errorMessage) {
+ this.errorMessage = errorMessage;
+ }
+
+ public String getErrorMessageCode() {
+ return errorMessageCode;
+ }
+
+ public void setErrorMessageCode(String errorMessageCode) {
+ this.errorMessageCode = errorMessageCode;
+ }
+
+ public void setResponse(CustomResponse response) {
+ this.response = response;
+ }
+
+ public CustomException(int errorCode, String errorMessage) {
+ this.errorCode = errorCode;
+ this.errorMessage = errorMessage;
+ this.errorMessageCode = Constants.ERROR_MESSAGE_VALUE + errorCode;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/CustomListResponse.java b/src/main/java/org/upsmf/grievance/util/CustomListResponse.java
new file mode 100644
index 0000000..f816bed
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/CustomListResponse.java
@@ -0,0 +1,31 @@
+package org.upsmf.grievance.util;
+
+public class CustomListResponse {
+ private int page;
+ private int pageSize;
+ private int count;
+
+ public int getPage() {
+ return page;
+ }
+
+ public void setPage(int page) {
+ this.page = page;
+ }
+
+ public int getPageSize() {
+ return pageSize;
+ }
+
+ public void setPageSize(int pageSize) {
+ this.pageSize = pageSize;
+ }
+
+ public int getCount() {
+ return count;
+ }
+
+ public void setCount(int count) {
+ this.count = count;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/CustomResponse.java b/src/main/java/org/upsmf/grievance/util/CustomResponse.java
new file mode 100644
index 0000000..8025dbb
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/CustomResponse.java
@@ -0,0 +1,44 @@
+package org.upsmf.grievance.util;
+
+import java.util.ArrayList;
+import java.util.List;
+
+public class CustomResponse {
+ private String status;
+ private String success;
+ private List<Object> data = new ArrayList<>();
+
+ public CustomResponse() {
+ }
+
+ public CustomResponse(String status, String success, List<Object> data) {
+ this.status = status;
+ this.success = success;
+ this.data = data;
+ }
+
+ public String getStatus() {
+ return status;
+ }
+
+ public void setStatus(String status) {
+ this.status = status;
+ }
+
+ public String getSuccess() {
+ return success;
+ }
+
+ public void setSuccess(String success) {
+ this.success = success;
+ }
+
+ public List<Object> getData() {
+ return data;
+ }
+
+ public void setData(List<Object> data) {
+ this.data = data;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/CustomSuccess.java b/src/main/java/org/upsmf/grievance/util/CustomSuccess.java
new file mode 100644
index 0000000..83a7b09
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/CustomSuccess.java
@@ -0,0 +1,102 @@
+package org.upsmf.grievance.util;
+
+import java.util.HashMap;
+import java.util.List;
+
+public class CustomSuccess {
+ protected Integer successCode;
+ protected String successMessage;
+ protected Object data;
+ protected List<Object> dataList;
+ protected CustomResponse customResponse = null;
+
+ public CustomSuccess(int successCode, String successMessage) {
+ this.successCode = successCode;
+ this.successMessage = successMessage;
+ }
+
+ public CustomSuccess(Object data) {
+ if (data instanceof List) {
+ this.dataList = (List) data;
+ } else {
+ this.data = data;
+ }
+ }
+
+ public Integer getSuccessCode() {
+ return successCode;
+ }
+
+ public void setSuccessCode(Integer successCode) {
+ this.successCode = successCode;
+ }
+
+ public String getSuccessMessage() {
+ return successMessage;
+ }
+
+ public void setSuccessMessage(String successMessage) {
+ this.successMessage = successMessage;
+ }
+
+ public Object getData() {
+ return data;
+ }
+
+ public void setData(Object data) {
+ this.data = data;
+ }
+
+ public List<Object> getDataList() {
+ return dataList;
+ }
+
+ public void setDataList(List<Object> dataList) {
+ this.dataList = dataList;
+ }
+
+ public CustomResponse getCustomResponse() {
+ if (customResponse != null) {
+ return customResponse;
+ }
+ customResponse = new CustomResponse();
+ customResponse.setSuccess(Constants.SUCCESS);
+ if (data != null) {
+ customResponse.getData().add(data);
+ } else if (dataList != null) {
+ customResponse.getData().addAll(dataList);
+ } else if (successCode != null) {
+ HashMap<String, Object> responseData = new HashMap<>();
+ responseData.put(Constants.SUCCESS_CODE, successCode);
+ responseData.put(Constants.SUCCESS_MESSAGE, successMessage);
+ customResponse.getData().add(responseData);
+ }
+ return customResponse;
+ }
+
+ public CustomResponse getCustomResponse(Object object) {
+ if (customResponse != null) {
+ return customResponse;
+ }
+ customResponse = new CustomResponse();
+ customResponse.setSuccess(Constants.SUCCESS);
+ customResponse.setStatus("200");
+ if (data != null) {
+ customResponse.getData().add(data);
+ } else if (dataList != null) {
+ customResponse.getData().addAll(dataList);
+ } else if (successCode != null) {
+ HashMap<String, Object> responseData = new HashMap<>();
+ responseData.put(Constants.SUCCESS_CODE, successCode);
+ responseData.put(Constants.SUCCESS_MESSAGE, successMessage);
+ responseData.put("responseData", object);
+ customResponse.getData().add(responseData);
+ }
+ return customResponse;
+ }
+
+ public void setCustomResponse(CustomResponse customResponse) {
+ this.customResponse = customResponse;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/DateUtil.java b/src/main/java/org/upsmf/grievance/util/DateUtil.java
new file mode 100644
index 0000000..f6f72a9
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/DateUtil.java
@@ -0,0 +1,391 @@
+package org.upsmf.grievance.util;
+
+import java.text.DateFormat;
+import java.text.ParseException;
+import java.text.SimpleDateFormat;
+import java.util.Calendar;
+import java.util.Date;
+import java.util.TimeZone;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+import lombok.NoArgsConstructor;
+
+@NoArgsConstructor
+public class DateUtil {
+
+ private static final String ENCOUNTERED_AN_EXCEPTION = "Encountered an Exception : %s";
+ public static final Logger LOGGER = LoggerFactory.getLogger(DateUtil.class);
+
+ public static final String DEFAULT_DATE_FORMAT = "yyyy-MM-dd HH:mm:ss";
+ public static final String INVOICE_DATE_FORMATTER = "EEEE, MMMM d, yyyy";
+ public static final String YYYYMMDD_FORMATTER = "yyyy-MM-dd";
+ public static final String DATE_MONTH_YEAR_FORMAT = "dd-MMMM-yyyy";
+
+ /**
+ * this method take date object and format the date with time zone UTC.
+ *
+ * @param date
+ * date object
+ * @return formatted date as String in "yyyy-MM-dd HH:mm:ss"
+ */
+ public static String getFormattedDateInUTC(Date date) {
+ SimpleDateFormat format = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ format.setTimeZone(TimeZone.getTimeZone(Constants.TIME_ZONE));
+ return format.format(date);
+ }
+
+ /**
+ * this method take date object and time zone ,and format date object with
+ * incoming time zone.
+ *
+ * @param date
+ * date object
+ * @param timeZone
+ * @return formatted date as String in "yyyy-MM-dd HH:mm:ss"
+ */
+ public static String getFormattedDateWithTimeZone(Date date, String timeZone) {
+ SimpleDateFormat format = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ format.setTimeZone(TimeZone.getTimeZone(timeZone));
+ return format.format(date);
+ }
+
+ /**
+ * this method will format current date object with incoming formatter
+ *
+ * @param format
+ * date formatter
+ * @return String formatted date object.
+ */
+ public static String getCurrentDate(String format) {
+ SimpleDateFormat dateFormat = new SimpleDateFormat(format);
+ return dateFormat.format(new Date());
+ }
+
+ /**
+ * this method will format long time value to given time zone with MM-dd-yyyy
+ * HH:mm:ss
+ *
+ * @param timeZone
+ * @param time
+ * @return String
+ */
+ public static String convertLongToStringAsDateTime(String timeZone, long time) {
+ SimpleDateFormat format = new SimpleDateFormat("MM-dd-yyyy HH:mm:ss");
+ format.setTimeZone(TimeZone.getTimeZone(timeZone));
+ Date date = new Date(time);
+ return format.format(date);
+ }
+
+ /**
+ * this method will format long time value to given time zone with MM-dd-yyyy
+ * HH:mm:ss
+ *
+ * @param timeZone
+ * @param date
+ * @param incomingDateFormat
+ * @return String
+ */
+ public static String dateFormatter(String timeZone, String date, String incomingDateFormat) {
+ SimpleDateFormat format = new SimpleDateFormat("MM-dd-yyyy HH:mm:ss");
+ SimpleDateFormat incomingFormatter = new SimpleDateFormat(incomingDateFormat);
+ incomingFormatter.setTimeZone(TimeZone.getDefault());
+ format.setTimeZone(TimeZone.getTimeZone(timeZone));
+ String response = "";
+ try {
+ Date defaultFormattedDate = incomingFormatter.parse(date);
+ response = format.format(defaultFormattedDate);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return response;
+ } //
+
+ /**
+ * this method will format long time value to given time zone with MMMMM d
+ * EEEEEEEEE,hh:mm a
+ *
+ * @param timeZone
+ * @param date
+ * @param incomingDateFormat
+ * @return String
+ */
+ public static String ormatterInMMMMdEEE(String timeZone, String date, String incomingDateFormat) {
+ SimpleDateFormat format = new SimpleDateFormat("EEEEEEEEE, MMMMM d @hh:mm a");
+ SimpleDateFormat incomingFormatter = new SimpleDateFormat(incomingDateFormat);
+ incomingFormatter.setTimeZone(TimeZone.getDefault());
+ format.setTimeZone(TimeZone.getTimeZone(timeZone));
+ String response = "";
+ try {
+ Date defaultFormattedDate = incomingFormatter.parse(date);
+ response = format.format(defaultFormattedDate);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return response;
+ }
+
+ /**
+ * this method will format long time value to given time zone with MMMMM d
+ * EEEEEEEEE,hh:mm a
+ *
+ * @param timeZone
+ * @param time
+ * @return String
+ */
+ public static String convertLongToStringAsMMMMEEEE(String timeZone, long time) {
+ SimpleDateFormat format = new SimpleDateFormat("EEEEEEEEE, MMMMM d @hh:mm a");
+ format.setTimeZone(TimeZone.getTimeZone(timeZone));
+ Date date = new Date(time);
+ return format.format(date);
+ }
+
+ /**
+ * this method will format date object with time zone
+ *
+ * @param date
+ * date object
+ * @param timeZone
+ * String
+ * @return String
+ */
+ public static String getSqlTimeStamp(Date date, String... timeZone) {
+
+ DateFormat format = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ if (timeZone != null && timeZone.length > 0) {
+ format.setTimeZone(TimeZone.getTimeZone(timeZone[0]));
+ }
+ return format.format(date);
+ }
+
+ /**
+ * this method will convert long value to date object and provide formatted date
+ * object in "yyyy-MM-dd HH:mm:ss" this form
+ *
+ * @param time
+ * @return String
+ */
+ public static String getSqlTimeStamp(Long time) {
+ return getSqlTimeStamp(new Date(time));
+ }
+
+ /**
+ *
+ * @param date
+ * @param timeZone
+ * @return Date
+ * @throws Exception
+ */
+ public static Date getDateInDefaultTimeZone(String date, String timeZone) throws Exception {
+ SimpleDateFormat format = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ SimpleDateFormat formatterWithDefaultTimeZone = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ format.setTimeZone(TimeZone.getTimeZone(timeZone));
+ Date reservationTimeWithTimeZone = format.parse(date + ":00");
+ String reservationTimeWithDefaultTimeZone = formatterWithDefaultTimeZone.format(reservationTimeWithTimeZone);
+ return formatterWithDefaultTimeZone.parse(reservationTimeWithDefaultTimeZone);
+ }
+
+ /**
+ *
+ * @return Date
+ * @throws Exception
+ */
+ public static Date getCurrentDate() throws Exception {
+ SimpleDateFormat formatterWithDefaultTimeZone = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ Date currDate = new Date();
+ String currTimeWithTimeZone = formatterWithDefaultTimeZone.format(currDate);
+ return formatterWithDefaultTimeZone.parse(currTimeWithTimeZone);
+ }
+
+ /**
+ * This method will convert String date time with UTC time Zone in "yyyy-MM-dd
+ * HH:mm:ss" format
+ *
+ * @param date
+ * String
+ * @return Date jave.util Date object
+ */
+ public static Date convertStringToDateWithTime(String date) {
+ SimpleDateFormat format = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ format.setTimeZone(TimeZone.getTimeZone(Constants.TIME_ZONE));
+ Date afterFormat = null;
+ try {
+ afterFormat = format.parse(date);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return afterFormat;
+ }
+
+ /**
+ * this method will provide current data in GMT.
+ *
+ * @return Date Object
+ */
+ public static Date getCurrentDateInGmt() {
+ Calendar c = Calendar.getInstance();
+ TimeZone z = c.getTimeZone();
+ int offset = z.getRawOffset();
+ if (z.inDaylightTime(new Date())) {
+ offset = offset + z.getDSTSavings();
+ }
+ int offsetHrs = offset / 1000 / 60 / 60;
+ int offsetMints = offset / 1000 / 60 % 60;
+ c.add(Calendar.HOUR_OF_DAY, (-offsetHrs));
+ c.add(Calendar.MINUTE, (-offsetMints));
+ return c.getTime();
+ }
+
+ /**
+ * this method is used to take system current time and return time with time
+ * zone.
+ *
+ * @param date
+ * current date
+ * @param timezone
+ * time
+ * @return String
+ */
+ public static String convertDateWithTimeZone(Date date, String timezone) {
+ SimpleDateFormat dateFormatGmt = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ dateFormatGmt.setTimeZone(TimeZone.getTimeZone(timezone));
+ return dateFormatGmt.format(date);
+
+ }
+
+ /**
+ * this method will convert String to date object with system time zone.
+ *
+ * @param date
+ * String
+ * @return Date
+ */
+ public static Date convertStringToDate(String date) {
+ SimpleDateFormat format = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ Date afterFormat = null;
+ try {
+ afterFormat = format.parse(date);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return afterFormat;
+ }
+
+ /**
+ * this will format incoming date with MM/dd/yyyy
+ *
+ * @param date
+ * String
+ * @return String
+ */
+ public static String formateWithMMddyyyy(String date) {
+ SimpleDateFormat dateFormat = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ SimpleDateFormat format = new SimpleDateFormat("MM/dd/yyyy");
+ String formattedDate = "";
+ try {
+ formattedDate = format.format(dateFormat.parse(date));
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+
+ return formattedDate;
+ }
+
+ /**
+ * This method will return reservation time and current time difference in
+ * minutes.
+ *
+ * @param date
+ * String reservation time
+ * @return int
+ */
+ public static int getDateDifferenceInMinutes(String date) {
+ int diffDate = 0;
+ SimpleDateFormat dateFormat = new SimpleDateFormat(DEFAULT_DATE_FORMAT);
+ dateFormat.setTimeZone(TimeZone.getTimeZone(Constants.TIME_ZONE));
+ try {
+ Date requestedDate = dateFormat.parse(date);
+ Date currentDate = new Date();
+ currentDate = dateFormat.parse(dateFormat.format(currentDate));
+ diffDate = (int) ((requestedDate.getTime() - currentDate.getTime()) / 60000);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return diffDate;
+ }
+
+ /**
+ * This method will formate incoming String to time zone and format.
+ *
+ * @param date
+ * @param timZone
+ * @param format
+ * @return
+ */
+ public static String formatStringToTimeZone(String date, String timZone, String format) {
+ SimpleDateFormat dateFormat = new SimpleDateFormat(format);
+ dateFormat.setTimeZone(TimeZone.getTimeZone(timZone));
+ SimpleDateFormat dateFormat1 = new SimpleDateFormat(format);
+ dateFormat1.setTimeZone(TimeZone.getTimeZone(Constants.TIME_ZONE));
+ String formattedDate = date;
+ try {
+ Date parseDate = dateFormat.parse(date);
+ formattedDate = dateFormat1.format(parseDate);
+ formattedDate = dateFormat1.format(dateFormat1.parse(formattedDate));
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return formattedDate;
+ }
+
+ /**
+ * This method will provide current date in UTC format in YYYY_MM_DD format.
+ *
+ * @return String
+ */
+ public static String getYyyyMmDdInUTC() {
+ SimpleDateFormat format = new SimpleDateFormat(YYYYMMDD_FORMATTER);
+ format.setTimeZone(TimeZone.getTimeZone(Constants.TIME_ZONE));
+ return format.format(new Date());
+ }
+
+ /**
+ * this method will convert String to date object in UTC
+ *
+ * @param date
+ * String
+ * @return Date
+ */
+ public static Date convertStringToDateUTC(String date) {
+ SimpleDateFormat format = new SimpleDateFormat(YYYYMMDD_FORMATTER);
+ format.setTimeZone(TimeZone.getTimeZone(Constants.TIME_ZONE));
+ Date afterFormat = null;
+ try {
+ afterFormat = format.parse(date);
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return afterFormat;
+ }
+
+ public static String getTimeWithHHMMSSFormat() {
+
+ Calendar cal = Calendar.getInstance();
+ SimpleDateFormat sdf = new SimpleDateFormat("HH:mm:ss");
+ return sdf.format(cal.getTime());
+
+ }
+
+ public static Date convertPorjectUploadDate(String date) {
+ SimpleDateFormat format = new SimpleDateFormat(DATE_MONTH_YEAR_FORMAT);
+ Date formatDate = null;
+ try {
+ formatDate = format.parse(date);
+ } catch (ParseException e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return formatDate;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/ExecutorManager.java b/src/main/java/org/upsmf/grievance/util/ExecutorManager.java
new file mode 100644
index 0000000..9050fc5
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/ExecutorManager.java
@@ -0,0 +1,32 @@
+package org.upsmf.grievance.util;
+
+import java.util.concurrent.Executors;
+import java.util.concurrent.ScheduledExecutorService;
+
+import lombok.NoArgsConstructor;
+
+/**
+ * This class will manage execute service thread.
+ *
+ * @author Manzarul.Haque
+ *
+ */
+@NoArgsConstructor
+public class ExecutorManager {
+ /*
+ * service ScheduledExecutorService object
+ */
+ private static ScheduledExecutorService service = null;
+ static {
+ service = Executors.newScheduledThreadPool(Constants.MAX_EXECUTOR_THREAD);
+ }
+
+ /**
+ * This method will send executor service object.
+ *
+ * @return
+ */
+ public static ScheduledExecutorService getExecutorService() {
+ return service;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/GMailAuthenticator.java b/src/main/java/org/upsmf/grievance/util/GMailAuthenticator.java
new file mode 100644
index 0000000..1bb9890
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/GMailAuthenticator.java
@@ -0,0 +1,36 @@
+/**
+ *
+ */
+package org.upsmf.grievance.util;
+
+import javax.mail.Authenticator;
+import javax.mail.PasswordAuthentication;
+
+/**
+ * @author Manzarul.Haque
+ *
+ */
+public class GMailAuthenticator extends Authenticator {
+ String user;
+ String pw;
+
+ /**
+ * this method is used to authenticate gmail user name and password.
+ *
+ * @param username
+ * @param password
+ */
+ public GMailAuthenticator(String username, String password) {
+ super();
+ this.user = username;
+ this.pw = password;
+ }
+
+ /**
+ *
+ */
+ @Override
+ public PasswordAuthentication getPasswordAuthentication() {
+ return new PasswordAuthentication(this.user, this.pw);
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/JSONObjectUtil.java b/src/main/java/org/upsmf/grievance/util/JSONObjectUtil.java
new file mode 100644
index 0000000..d5e0be9
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/JSONObjectUtil.java
@@ -0,0 +1,57 @@
+package org.upsmf.grievance.util;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.stereotype.Service;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.databind.ObjectMapper;
+import com.google.gson.Gson;
+
+/**
+ * Created by Abhishek on 10/5/2017.
+ */
+@Service(value = "jsonObjectUtil")
+public class JSONObjectUtil {
+ @Autowired
+ public ObjectMapper mapper;
+ @Autowired
+ public Gson gson;
+
+ /**
+ * @return
+ */
+ public static String getJsonString(ObjectMapper objectMapper, Object object) throws JsonProcessingException {
+
+ if (objectMapper != null) {
+ return objectMapper.writeValueAsString(object);
+ }
+ return null;
+ }
+
+ public String getJsonString(Object object) throws JsonProcessingException {
+
+ if (mapper != null) {
+ return mapper.writeValueAsString(object);
+ }
+ if (gson != null) {
+ return gson.toJson(object);
+ }
+ return null;
+ }
+
+ public ObjectMapper getMapper() {
+ return mapper;
+ }
+
+ public void setObjectMapper(ObjectMapper objectMapper) {
+ mapper = objectMapper;
+ }
+
+ public Gson getGson() {
+ return gson;
+ }
+
+ public void setGson(Gson gsonn) {
+ gson = gsonn;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/JsonKey.java b/src/main/java/org/upsmf/grievance/util/JsonKey.java
new file mode 100644
index 0000000..ee88bd1
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/JsonKey.java
@@ -0,0 +1,115 @@
+/**
+ *
+ */
+package org.upsmf.grievance.util;
+
+import lombok.NoArgsConstructor;
+
+/**
+ * @author Abhishek
+ *
+ */
+@NoArgsConstructor
+public class JsonKey {
+ /*
+ * USER_NAME contains userName as key
+ */
+ public static final String USER_ID = "userId";
+ /*
+ * USER_NAME contains userName as key
+ */
+ public static final String USER_NAME = "username";
+ /*
+ * PASSWORD contains password
+ */
+ public static final String PSWRD = "password";
+ /*
+ * OLD_PASSWORD
+ */
+ public static final String OLD_PSWRD = "oldPass";
+ /*
+ * NEW_PASSWORD
+ */
+ public static final String NEW_PSWRD = "newPass";
+ /*
+ * DEVICE_TYPE user device type
+ */
+ public static final String DEVICE_TYPE = "deviceType";
+ /*
+ * DEVICE_ID user device id.
+ */
+ public static final String DEVICE_ID = "deviceId";
+ /*
+ * TIMEZONE
+ */
+ public static final String TIMEZONE = "timeZone";
+ /*
+ * SESSION
+ */
+ public static final String SESSION = "sessionId";
+ /*
+ * FIRST_NAME
+ */
+ public static final String FIRST_NAME = "firstName";
+ /*
+ * LAST_NAME
+ */
+ public static final String LAST_NAME = "lastName";
+
+ public static final String URL = "url";
+
+ public static final String USERNAME = "username";
+
+ public static final String LINK = "link";
+
+ public static final String ROLE_IDS = "roleIds";
+
+ public static final String ROLENAME = "roleName";
+ /*
+ * EMAIL
+ */
+ public static final String EMAIL = "email";
+ public static final String STATUS_CODE = "statusCode";
+ public static final String STATUS = "statusInfo";
+ public static final String STATUS_MESSAGE = "statusMessage";
+ public static final String ERROR_MESSAGE = "errorMessage";
+ /**
+ * RESPONSE.
+ */
+ public static final String RESPONSE = "response";
+ public static final String RESPONSE_DATA = "responseData";
+
+ /**
+ * IS_ACTIVE.
+ */
+ public static final String IS_ACTIVE = "isActive";
+ /**
+ * IS_DELETED.
+ */
+ public static final String IS_DELETED = "isDeleted";
+
+ public static final String TIME = "time";
+
+ public static final String SUBSCRIPTION_NAME = "subscriptionName";
+
+ public static final String ASSET_TYPE = "assetType";
+ public static final String ASSET_NAME = "assetName";
+ public static final String FROM_USER = "fromUser";
+ public static final String MAIL_SUBJECT = "mail_subject";
+ public static final String MAIL_BODY = "mail_body";
+ public static final String LOGO_URL = "logo_url";
+ public static final String TYPE = "type";
+ public static final String TICKET_ID = "ticketId";
+ public static final String SEVERITY = "severity";
+ public static final String CREATED_BY = "createdBy";
+ public static final String OWNER = "owner";
+ public static final String SUMMARY = "summary";
+ public static final String ORGNAME = "CompName";
+ public static final String HELPDESKNAME = "HelpdeskName";
+ public static final String HELPDESK_NAME = "helpdeskName";
+ public static final String OLDSTATUS = "oldStatus";
+ public static final String UPDATE = "update";
+ public static final String NEWSTATUS = "newStatus";
+ public static final String ID = "id";
+ public static final String HELPDESKID = "helpdeskId";
+}
diff --git a/src/main/java/org/upsmf/grievance/util/OneWayHashing.java b/src/main/java/org/upsmf/grievance/util/OneWayHashing.java
new file mode 100644
index 0000000..4067c01
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/OneWayHashing.java
@@ -0,0 +1,40 @@
+package org.upsmf.grievance.util;
+
+import java.security.MessageDigest;
+
+import lombok.NoArgsConstructor;
+
+/**
+ * @author Juhi Agarwal This class will hash data only one way. once it
+ * encrypted you can't decrypt it.
+ */
+@NoArgsConstructor
+public class OneWayHashing {
+
+ /**
+ * This method will encrypt value using SHA-256 . it is one way encryption.
+ *
+ * @param val
+ * String
+ * @return String encrypted value or empty in case of exception
+ */
+
+ public static String encryptVal(String val) {
+ try {
+ MessageDigest md = MessageDigest.getInstance("SHA-256");
+ md.update(val.getBytes());
+ byte[] byteData = md.digest();
+
+ StringBuilder sb = new StringBuilder();
+ for (byte element : byteData) {
+ sb.append(Integer.toString((element & 0xff) + 0x100, 16).substring(1));
+ }
+
+
+ return sb.toString();
+ } catch (Exception e) {
+
+ }
+ return "";
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/PathRoutes.java b/src/main/java/org/upsmf/grievance/util/PathRoutes.java
new file mode 100644
index 0000000..98996ba
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/PathRoutes.java
@@ -0,0 +1,158 @@
+package org.upsmf.grievance.util;
+
+/**
+ *
+ * @author Darshan Nagesh
+ *
+ */
+
+public final class PathRoutes {
+
+ public static final String USER_ACTIONS_URL = "/user";
+ public static final String SUPERADMIN_ACTIONS_URL = "/superadmin";
+ public static final String TICKET_ACTIONS_URL = "/tickets";
+ public static final String ROLE_ACTIONS_URL = "/roles";
+ public static final String HELPDESK_URL = "/helpdesk";
+ public static final String APPS_ACTIONS_URL = "/apps";
+ public static final String TAGS_URL = "/tags";
+
+ public final class UserRoutes {
+ private UserRoutes() {
+ super();
+ }
+
+ public static final String USER_ACTIONS_POST = "/getAllActions";
+ public static final String EMPLOYMENT_TYPES_GET = "/getEmploymentTypes";
+ public static final String NUMBER_OF_USERS_GET = "/getNumberOfUsers";
+ public static final String NUMBER_OF_ROLES_GET = "/getNumberOfRoles";
+ public static final String LIST_USER_GET = "/getAllUsers";
+ public static final String USER_BY_ID_GET = "/getUser";
+ public static final String CREATE_UPDATE_USER_POST = "/createOrUpdate";
+ public static final String USER_ROLE_MAPPING_POST = "/mapUserToRole";
+ public static final String SINGLE_FILE_UPLOAD_POST = "/upload";
+ public static final String IMAGE_GET = "/images";
+ public static final String LOGOUT_GET = "/logout";
+ public static final String PUBLIC = "/public";
+ public static final String CHANGE_PSWRD = "/changePassword";
+ public static final String FORGOT_PSWRD = "/forgotPassword";
+ public static final String LOGIN = "/login";
+ public static final String GET_PROFILE_PICTURE = "/getProfilePicture";
+ public static final String UPLOAD_PROFILE_PICTURE = "/uploadProfilePicture";
+ public static final String GET_REVIEWS = "/getReviews";
+ }
+
+ public final class SuperAdminRoutes {
+ private SuperAdminRoutes() {
+ super();
+ }
+
+ public static final String GET_ALL_ORG = "/getAllOrg";
+ public static final String UPDATE_ORG_BY_ID = "/updateOrgById";
+ public static final String GET_ORG_BY_ID = "/getOrgById";
+ public static final String DELETE_ORGANIZATION = "/deleteOrganization";
+ public static final String ADD_ORGANIZATION = "/addOrganization";
+ public static final String ADD_ADMIN = "/addAdmin";
+ public static final String REMOVE_ADMIN = "/removeAdmin";
+ public static final String MAP_APPS_TO_ORG = "/mapAppsToOrg";
+ public static final String GET_AUTH_TYPES = "/getAuthTypes";
+ }
+
+ public final class RoleActionRoutes {
+ private RoleActionRoutes() {
+ super();
+
+ }
+
+ public static final String LIST_ROLES_GET = "/getAllRoles";
+ public static final String ADD_ROLE_POST = "/addRole";
+ public static final String ROLE_BY_ID_GET = "/getRoleById";
+ public static final String UPDATE_ROLE_POST = "/updateRole";
+ public static final String MDM_CHECK = "/mdmCheck";
+ }
+
+ public final class AppsRoutes {
+ private AppsRoutes() {
+ super();
+
+ }
+
+ public static final String CREATE_APP = "/addUpdateApp";
+ public static final String GET_APP = "/getApp";
+ public static final String GET_APP_BY_ORG_ID = "/getAppByOrgId";
+ public static final String MAP_APP_TO_HELPDESK = "/mapAppToHelpdesk";
+ public static final String GET_SERVICE_REQUEST = "/getServiceRequests";
+ }
+
+ public final class TagRoutes {
+ private TagRoutes() {
+ super();
+
+ }
+
+ public static final String CREATE_TAG = "/addUpdateTag";
+ public static final String GET_TAG = "/getTag";
+ public static final String GET_ALL_TAGS = "/getAllTags";
+ public static final String GET_TAG_BY_ORG_ID = "/getTagByOrgId";
+ public static final String GET_TAG_BY_HELPDESK_ID = "/getTagByHelpdeskId";
+ public static final String REMOVE_TAG = "/removeTag";
+ public static final String ADD_TICKET_TAG = "/addTicketTag";
+ public static final String GET_ALL_TICKET_TAGS = "/getAllTicketTags";
+ public static final String DELETE_TICKET_TAG = "/deleteTicketTag";
+ }
+
+ public final class TicketRoutes {
+
+ private TicketRoutes() {
+ super();
+
+ }
+
+ public static final String ADD_TICKET = "/addTicket";
+ public static final String GET_ALL_TICKETS_BY_ORG = "/getAllTicketsByOrg";
+ public static final String UPDATE_TICKET_BASIC = "/updateTicketBasic";
+ public static final String UPDATE_TICKET_TYPE = "/updateTicketType";
+ public static final String UPDATE_TICKET_STATUS = "/updateTicketStatus";
+ public static final String UPDATE_TICKET_CHECKLIST = "/updateTicketChecklist";
+ public static final String GET_ALL_TICKETS = "/getAllTickets";
+ public static final String GET_ALL_TICKETS_PER_USER = "/getAllTicketsPerUser";
+ public static final String GET_ALL_TICKETS_ASSIGNED_TO_ME = "/getAllTicketsAssignedToMe";
+ public static final String GET_ALL_TICKETS_TO_BE_APPROVED = "/getAllTicketsToBeApproved";
+ public static final String GET_TICKET_DETAILS_PER_TICKET = "/getTicketDetailsPerTicket";
+ public static final String GET_PRIORITY_LEVELS = "/getPriorityLevels";
+ public static final String GET_TEMPLATES_VERSION = "/getTemplatesVersion";
+ public static final String GET_TEMPLATES = "/getTemplates";
+ public static final String GET_NO_OF_TICKETS = "/getNoOfTickets";
+ public static final String CONFIGURE_TEMPLATE = "/configureTemplates";
+ public static final String ADD_NOTES = "/addNotes";
+ public static final String ADD_UPDATE_UPDATES = "/addUpdateUpdates";
+ public static final String GET_UPDATES = "/getUpdates";
+ public static final String GET_ACTIVITY_LOGS = "/getActivityLogs";
+ public static final String GET_ACTIVITY_LOGS_PER_USER = "/getActivityLogsPerUser";
+ public static final String PINNED_TICKET = "/pinTicket";
+ public static final String GET_TICKET_COUNT_PER_MONTH_PER_USER = "/getTicketsCountPerMonthPerUser";
+ public static final String GET_FEEDBACK_FROM_AURORA_SDK = "/getFeedbackFromAuroraSdk";
+ public static final String UPLOAD_ATTACHMENT = "/uploadAttachment";
+ public static final String SEND_REPLY_TO_REVIEWS = "/sendRepliesToReviews";
+
+ }
+
+ public final class HelpdeskRoutes {
+
+ private HelpdeskRoutes() {
+ super();
+
+ }
+
+ public static final String CREATE_UPDATE_HELPDESK = "/createUpdateHelpdesk";
+ public static final String GET_ORG_HELPDESK = "/getOrgHelpdesk";
+ public static final String CREATE_UPDATE_HELPDESK_TYPE = "/createUpdateHelpdeskType";
+ public static final String ADD_UPDATE_HELPDESK_ADMINS = "/addUpdateHelpdeskAdmins";
+ public static final String GET_HELPDESK_ADMINS = "/getHelpdeskAdmins";
+ public static final String GET_HELPDESK = "/getHelpdesk";
+ public static final String CONFIGURE_HELPDESK = "/configureHelpdesk";
+
+ public static final String GET_PERFORMANCE_WITH_ACCESSCONTROL = "/getPerformanceWithAccessControl";
+ public static final String GET_PERFORMANCE_WITHOUT_ACCESSCONTROL = "/getPerformanceWithoutAccessControl";
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/ProjectUtil.java b/src/main/java/org/upsmf/grievance/util/ProjectUtil.java
new file mode 100644
index 0000000..c96cde7
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/ProjectUtil.java
@@ -0,0 +1,451 @@
+/**
+ *
+ */
+package org.upsmf.grievance.util;
+
+import java.text.ParseException;
+import java.text.SimpleDateFormat;
+import java.util.Calendar;
+import java.util.Date;
+import java.util.List;
+import java.util.Random;
+import java.util.regex.Pattern;
+
+import javax.mail.internet.InternetAddress;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+import com.fasterxml.jackson.databind.JsonNode;
+
+public class ProjectUtil {
+ /*
+ * projectUtil ProjectUtil instance
+ */
+ public static final Logger LOGGER = LoggerFactory.getLogger(ProjectUtil.class);
+ private static ProjectUtil projectUtil = null;
+ private static final String EMAIL_PATTERN = "^[_A-Za-z0-9-\\+]+(\\.[_A-Za-z0-9-]+)*@"
+ + "[A-Za-z0-9-]+(\\.[A-Za-z0-9]+)*(\\.[A-Za-z]{2,})$";
+ private static final Random random = new Random();
+ private static final String ENCOUNTERED_AN_EXCEPTION = "Encountered an Exception : %s";
+
+ /**
+ * Default constructor
+ *
+ * @throws Exception
+ */
+ private ProjectUtil() throws Exception {
+ if (projectUtil != null) {
+ throw new Exception();
+ }
+ }
+
+ static {
+ try {
+ projectUtil = getProjectUtilInstance();
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ Pattern.compile(EMAIL_PATTERN);
+ }
+
+ /**
+ *
+ * @return
+ * @throws Exception
+ * @throws RuntimeException
+ */
+ public static synchronized ProjectUtil getProjectUtilInstance() throws Exception {
+ if (projectUtil == null) {
+ projectUtil = new ProjectUtil();
+ }
+ return projectUtil;
+ }
+
+ /**
+ * this method is used to print class name and line number
+ *
+ * @param object
+ * @return
+ */
+ public String getClassNameAndLineNo(Object object) {
+ String message = "";
+ message = " " + object.getClass().getName() + "********"
+ + Thread.currentThread().getStackTrace()[2].getLineNumber();
+ return message;
+ }
+
+ /**
+ * this method will generate some random password. which is dog name and is
+ * suggested by client.
+ *
+ * @return String password.
+ */
+ public static String generatePassword() {
+ String[] passwords = new String[] { "" };
+
+ int index = random.nextInt(passwords.length);
+
+ return passwords[index];
+ }
+
+ /**
+ * this method is used to add fare and tip amount
+ *
+ * @param fare
+ * fare amount
+ * @param tip
+ * tip amount
+ * @return result
+ */
+ public static double addDoubles(String fare, String tip) {
+ double fareAmount = 0;
+ double tipAmount = 0;
+ if (fare != null && !"".equals(fare)) {
+ fareAmount = Double.parseDouble(fare.trim());
+ }
+ if (tip != null && !"".equals(tip)) {
+ tipAmount = Double.parseDouble(tip);
+ }
+ return fareAmount + tipAmount;
+ }
+
+ /**
+ * this method is used to subtract fare and tip amount
+ *
+ * @param fare
+ * fare amount
+ * @param tip
+ * tip amount
+ * @return result
+ */
+ public static double substractDoubles(String fare, String tip) {
+
+ double fareAmount = Double.parseDouble(fare);
+ double tipAmount = Double.parseDouble(tip);
+ boolean order = fareAmount - tipAmount > 0;
+
+ String bigger = fareAmount - tipAmount > 0 ? fare : tip;
+ String smaller = fareAmount - tipAmount < 0 ? fare : tip;
+
+ int bigDollars = bigger.contains(".") ? Integer.parseInt(bigger.split("\\.")[0]) : Integer.parseInt(bigger);
+ int smallDollars = smaller.contains(".") ? Integer.parseInt(smaller.split("\\.")[0])
+ : Integer.parseInt(smaller);
+
+ int bigCents = bigger.contains(".") ? Integer.parseInt(bigger.split("\\.")[1]) : 0;
+ int smallCents = smaller.contains(".") ? Integer.parseInt(smaller.split("\\.")[1]) : 0;
+ if (smallCents < 10 && smallCents != 0) {
+ smallCents = smallCents * 10;
+ }
+ int totalCents = bigCents - smallCents;
+ int extraDollar = 0;
+ int cents = totalCents;
+
+ if (totalCents < 0) {
+ extraDollar = -1;
+ cents = 100 + bigCents - smallCents;
+ }
+ int dollars = bigDollars - smallDollars + extraDollar;
+ if (!order) {
+ dollars = dollars * -1;
+ }
+
+ String totalAmount = dollars + "." + cents;
+ if (cents < 10) {
+ totalAmount = dollars + ".0" + cents;
+ }
+ return Double.parseDouble(totalAmount);
+ }
+
+ /**
+ * this method is used to generate user session id.
+ *
+ * @param email
+ * user email id.
+ * @param roleId
+ * user role id.
+ * @param source
+ * String
+ * @return String session id value.
+ */
+ public static String getUniqueId(String email, long roleId, String source) {
+ email = email.replace('.', 'D');
+ email = email.replace('@', 'L');
+ email = email.replace("com", "se");
+ email = email.replace("in", "xp");
+ StringBuilder builder = new StringBuilder();
+ String str = System.currentTimeMillis() + random.nextInt() + "";
+ byte[] data = { '0', 'a', 'b', 'c', 'd', 'e', 'f', 'g', 'h', '4', 'i', 'j', 'k', '5', 'l', 'm', 'n', 'o', 'p',
+ 'q', '6', 'A', 'B', 'C', 'D', '9', 'E', 'F', 'G', 'H', 'I', 'J', 'K', 'L', '8', 'M', 'N', 'O', 'P', 'Q',
+ 'R', '7', 'S', 'T', 't', 'u', 'U', 'V', 'v', 'W', 'w', 'X', 'x', 'Y', 'y', 'Z', 'z', '1', '2', '3' };
+ String value = random.nextInt() + "";
+ builder.append(value.substring(1, value.length() / 2));
+ builder.append(email.substring(3, email.length() / 2));
+ builder.append(str.substring(str.length() - 2) + "" + str.substring(0, str.length() - 2));
+ builder.append(email.substring(email.length() - 4));
+ for (int i = 0; i < 4; i++) {
+ builder.append(random.nextInt(data.length));
+ }
+ builder.append("#" + source + "#" + roleId * random.nextInt(random.nextInt(data.length)));
+ return builder.toString();
+ }
+
+ /**
+ * This method will check incoming request data contains that key or not.
+ *
+ * @param requestData
+ * requested data.
+ * @param key
+ * String
+ * @return true/false
+ */
+ public static boolean isKeyFound(JsonNode requestData, String key) {
+ return (requestData.has(key));
+ }
+
+ public static String formatPhoneNumber(String phone) {
+ String phoneNumber = phone;
+ StringBuilder builder = new StringBuilder(phone);
+ if (phone != null && phone.trim().length() == 10) {
+ phoneNumber = "(" + builder.substring(0, 3) + ") " + builder.substring(3, 6) + "-" + builder.substring(6);
+ }
+ return phoneNumber;
+ }
+
+ /**
+ * This method will remove user phone number format from (xxx) xxx-xxxx to
+ * xxxxxxxxxx format.
+ *
+ * @param phone
+ * String
+ * @return String
+ */
+ public static String removePhoneNumberFormat(String phone) {
+ if (phone != null && phone.trim().length() > 10) {
+ phone = phone.replace("(", "").replace(") ", "").trim().replace("-", "");
+ }
+ return (phone != null) ? phone.trim() : "";
+
+ }
+
+ /**
+ * This method will check user phone number it should not empty , null and
+ * length should be 10 digits and it should contain all numeric value.
+ *
+ * @param phoneNumber
+ * @return
+ */
+ public static boolean isPhoneNumbervalid(String phoneNumber) {
+ boolean response = true;
+ if (phoneNumber == null || "".equals(phoneNumber) || phoneNumber.trim().length() < 10
+ || "0000000000".equals(phoneNumber.trim())) {
+ response = false;
+ } else {
+ try {
+ Long.parseLong(phoneNumber.trim());
+ } catch (Exception e) {
+ response = false;
+ }
+ }
+ return response;
+ }
+
+ /**
+ * This method will check provided string is null or empty if string is null or
+ * empty then it will provide true other wise false.
+ *
+ * @param value
+ * String
+ * @return boolean
+ */
+ public static boolean isStringNullOrEmpty(String value) {
+ return (value == null || "".equals(value.trim()) || "null".equals(value.trim()));
+ }
+
+ public static boolean isEmailValid(String email) {
+ boolean response = false;
+ if (ProjectUtil.isStringNullOrEmpty(email)) {
+ return response;
+ }
+ String[] emails = email.split("@");
+ try {
+ String[] splitedVal = emails[1].split("[.]");
+ if ("gmail".equalsIgnoreCase(splitedVal[0]) || "yahoo".equalsIgnoreCase(splitedVal[0])
+ || "rediffmail".equalsIgnoreCase(splitedVal[0]) || "hotmail".equalsIgnoreCase(splitedVal[0])
+ || "AOL".equalsIgnoreCase(splitedVal[0])) {
+ if ("com".equalsIgnoreCase(splitedVal[1])) {
+ response = true;
+ }
+ } else {
+ response = true;
+ }
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return response;
+ }
+
+ /**
+ * This method will calculate percentage(4.75) of provided amount.
+ *
+ * @param amount
+ * double
+ * @param charge
+ * doubel
+ * @return double
+ */
+ public static double calculatePercentage(double amount, double charge) {
+ return ((amount * charge) / 100);
+ }
+
+ /**
+ * This method will crate sub string of provided String based on count.
+ *
+ * @param val
+ * String
+ * @param count
+ * int
+ * @return String
+ */
+ public static String cutOffStringSize(String val, int count) {
+ if (val == null) {
+ return val;
+ }
+ val = val.trim();
+ if (val.length() > count) {
+ val = val.substring(0, count);
+ val = val + "...";
+ }
+ return val;
+ }
+
+ public static String getRandomStringVal() {
+ String ALPHA_NUMERIC_STRING = "abcdefghijklmnopqrstuvwxyz0123456789";
+ StringBuilder builder = new StringBuilder();
+ for (int i = 0; i <= 8; i++) {
+ int character = (int) (Math.random() * ALPHA_NUMERIC_STRING.length());
+ builder.append(ALPHA_NUMERIC_STRING.charAt(character));
+ }
+ return builder.toString();
+
+ }
+
+ /**
+ * This method will return random int value.
+ *
+ * @param lower
+ * int
+ * @param upper
+ * int
+ * @return int
+ */
+ private static int getRandom(int lower, int upper) {
+ return (random.nextInt() * (upper - lower)) + lower;
+ }
+
+ /**
+ * This method receives the minutes and converts it into hours in 00H:00M format
+ *
+ * @param minutes
+ * @return String
+ */
+ public static String convertMinutesToHours(long minutes) {
+ String startTime = "00:00";
+ long h = minutes / 60 + Integer.parseInt(startTime.substring(0, 1));
+ long m = minutes % 60 + Integer.parseInt(startTime.substring(3, 4));
+ return h + "H:" + m + "M";
+ }
+
+ public static String[] getStartAndEndDatForMonth(String date) {
+ String startDate = date + "-01";
+ String[] ymd = startDate.split("-");
+ Calendar cal = Calendar.getInstance();
+ cal.set(Calendar.DATE, 1);
+ cal.set(Calendar.MONTH, Integer.parseInt(ymd[1]));
+ cal.set(Calendar.YEAR, Integer.parseInt(ymd[0]));
+ cal.set(Calendar.DATE, cal.get(Calendar.DATE) - 1);
+ String endDate = date + "-" + cal.get(Calendar.DATE);
+ String[] dates = new String[2];
+ dates[0] = startDate;
+ dates[1] = endDate;
+ return dates;
+
+ }
+
+ public static int[] getMonthAndYearFromDate(String dateString) {
+ int[] calender = new int[2];
+ SimpleDateFormat formatter = new SimpleDateFormat("yyyy-MM");
+ try {
+ Date date = formatter.parse(dateString);
+ Calendar cal = Calendar.getInstance();
+ cal.setTime(date);
+ int year = cal.get(Calendar.YEAR);
+ int month = cal.get(Calendar.MONTH);
+ calender[0] = month + 1;
+ calender[1] = year;
+
+ } catch (ParseException e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return calender;
+ }
+
+ public static Date getFullDate(String dateString) {
+ Date date = null;
+ SimpleDateFormat formatter = new SimpleDateFormat("yyyy-MM-dd");
+ try {
+ date = formatter.parse(dateString);
+ } catch (ParseException e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ return date;
+ }
+
+ /**
+ * This method gets the complete file name
+ *
+ * @param fileName
+ * @return
+ */
+
+ public static String getAppendedDocumentName(String fileName) {
+ long timestamp = System.currentTimeMillis();
+ String[] splitFileName = fileName.split("\\.");
+ String fileExtenstion = splitFileName[(splitFileName.length) - 1];
+ splitFileName[splitFileName.length - 1] = "";
+ StringBuilder builder = new StringBuilder();
+ for (String stringPart : splitFileName) {
+ builder.append(stringPart);
+ }
+ return builder.toString() + "_" + Long.toString(timestamp) + "." + fileExtenstion;
+
+ }
+
+ public static boolean validateEmail(String email) {
+ boolean result = true;
+ try {
+ InternetAddress emailAddr = new InternetAddress(email);
+ emailAddr.validate();
+ } catch (Exception ex) {
+ result = false;
+ }
+ return result;
+ }
+
+ public static boolean validateDateFormat(String date) {
+ try {
+ return (date.matches("((?:19|20)\\d\\d)-(0?[1-9]|1[012])-([12][0-9]|3[01]|0?[1-9])"));
+ } catch (Exception ex) {
+ return false;
+ }
+ }
+
+ public static boolean isObjectListNullOrEmpty(List<? extends Object> objectList) {
+ return (objectList == null) || (objectList.isEmpty());
+ }
+
+ public static boolean isObjectNull(Object object) {
+ return (object == null);
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/ResponseCode.java b/src/main/java/org/upsmf/grievance/util/ResponseCode.java
new file mode 100644
index 0000000..bcd7b40
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/ResponseCode.java
@@ -0,0 +1,84 @@
+package org.upsmf.grievance.util;
+
+/**
+ *
+ * @author Abhishek
+ *
+ */
+public enum ResponseCode {
+ UNAUTHORIZED(Constants.UNAUTHORIZED_ID, Constants.UNAUTHORIZED), SUCCESS(Constants.SUCCESS_ID,
+ Constants.SUCCESS), FAILURE(Constants.FAILURE_ID, Constants.PROCESS_FAIL);
+ private static final String STRING = "";
+ /**
+ * error code contains int value
+ */
+ private int errorCode;
+ /**
+ * errorMessage contains proper error message.
+ */
+ private String errorMessage;
+
+ /**
+ * @param errorCode
+ * @param errorMessage
+ */
+ private ResponseCode(int errorCode, String errorMessage) {
+ this.errorCode = errorCode;
+ this.errorMessage = errorMessage;
+ }
+
+ /**
+ *
+ * @param errorCode
+ * @return
+ */
+ public String getMessage(int errorCode) {
+ this.errorCode = errorCode;
+ return STRING;
+ }
+
+ /**
+ * @return
+ */
+ public int getErrorCode() {
+ return errorCode;
+ }
+
+ /**
+ * @param errorCode
+ */
+ void setErrorCode(int errorCode) {
+ this.errorCode = errorCode;
+ }
+
+ /**
+ * @return
+ */
+ public String getErrorMessage() {
+ return errorMessage;
+ }
+
+ /**
+ * @param errorMessage
+ */
+ void setErrorMessage(String errorMessage) {
+ this.errorMessage = errorMessage;
+ }
+
+ /**
+ * This method will provide status message based on code
+ *
+ * @param code
+ * @return String
+ */
+ public static String getResponseMessage(int code) {
+ String value = STRING;
+ ResponseCode[] responseCodes = ResponseCode.values();
+ for (ResponseCode actionState : responseCodes) {
+ if (actionState.getErrorCode() == code) {
+ value = actionState.getErrorMessage();
+ }
+ }
+ return value;
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/ResponseGenerator.java b/src/main/java/org/upsmf/grievance/util/ResponseGenerator.java
new file mode 100644
index 0000000..dabe076
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/ResponseGenerator.java
@@ -0,0 +1,73 @@
+package org.upsmf.grievance.util;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.databind.ObjectMapper;
+import com.fasterxml.jackson.databind.node.ObjectNode;
+
+import lombok.NoArgsConstructor;
+@NoArgsConstructor
+public class ResponseGenerator {
+
+ private static ObjectMapper objectMapper = new ObjectMapper();
+
+ public static String failureResponse() throws JsonProcessingException {
+ ObjectNode actualResponse = objectMapper.createObjectNode();
+ ObjectNode response = objectMapper.createObjectNode();
+ response.put(JsonKey.STATUS_CODE, ResponseCode.FAILURE.getErrorCode());
+ response.put(JsonKey.STATUS_MESSAGE, ResponseCode.FAILURE.getErrorMessage());
+ response.put(JsonKey.ERROR_MESSAGE, ResponseCode.FAILURE.getErrorMessage());
+ actualResponse.putPOJO(JsonKey.STATUS, response);
+ return JSONObjectUtil.getJsonString(objectMapper, actualResponse);
+ }
+
+ public static String failureResponse(String message) throws JsonProcessingException {
+ ObjectNode actualResponse = objectMapper.createObjectNode();
+
+ ObjectNode response = objectMapper.createObjectNode();
+ response.put(JsonKey.STATUS_CODE, ResponseCode.FAILURE.getErrorCode());
+ response.put(JsonKey.STATUS_MESSAGE, ResponseCode.FAILURE.getErrorMessage());
+ response.put(JsonKey.ERROR_MESSAGE, message);
+ actualResponse.putPOJO(JsonKey.STATUS, response);
+
+ return JSONObjectUtil.getJsonString(objectMapper, actualResponse);
+ }
+
+ /**
+ * this method will crate success response and send to controller.
+ *
+ * @param obj
+ * Object
+ * @return ObjectNode object.
+ */
+ public static String successResponse(Object obj) throws JsonProcessingException {
+ ObjectNode actualResponse = objectMapper.createObjectNode();
+
+ ObjectNode response = objectMapper.createObjectNode();
+ response.put(JsonKey.STATUS_CODE, ResponseCode.SUCCESS.getErrorCode());
+ response.put(JsonKey.STATUS_MESSAGE, ResponseCode.SUCCESS.getErrorMessage());
+ response.put(JsonKey.ERROR_MESSAGE, "");
+ actualResponse.putPOJO(JsonKey.STATUS, response);
+ if (obj != null) {
+ actualResponse.putPOJO(JsonKey.RESPONSE_DATA, obj);
+ }
+
+ return JSONObjectUtil.getJsonString(objectMapper, actualResponse);
+ }
+
+ /**
+ * this method will crate success response and send to controller.
+ *
+ * @return ObjectNode object.
+ */
+ public static String successResponse() throws JsonProcessingException {
+ ObjectNode actualResponse = objectMapper.createObjectNode();
+
+ ObjectNode response = objectMapper.createObjectNode();
+ response.put(JsonKey.STATUS_CODE, ResponseCode.SUCCESS.getErrorCode());
+ response.put(JsonKey.STATUS_MESSAGE, ResponseCode.SUCCESS.getErrorMessage());
+ response.put(JsonKey.ERROR_MESSAGE, "");
+ actualResponse.putPOJO(JsonKey.STATUS, response);
+
+ return JSONObjectUtil.getJsonString(objectMapper, actualResponse);
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/ResponseMessages.java b/src/main/java/org/upsmf/grievance/util/ResponseMessages.java
new file mode 100644
index 0000000..16099d0
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/ResponseMessages.java
@@ -0,0 +1,58 @@
+package org.upsmf.grievance.util;
+
+import lombok.NoArgsConstructor;
+
+@NoArgsConstructor
+public class ResponseMessages {
+
+ public static final String UNAVAILABLE = "UNAVAILABLE";
+ public static final String INVALID = "INVALID";
+ public static final String ALREADY_EXISITS = "ALREADYEXISTS";
+ public static final String INTERNAL_ERROR = "INTERNALERROR";
+
+ public class ErrorMessages {
+ final Integer CUSTOM_ERROR_ID = 9999;
+ public static final String ROLE_NAME_UNAVAILABLE = "Role Name is mandatory. Please add and try again";
+ public static final String ROLE_ID_UNAVAILABLE = "Role ID is mandatory. Please add and try again";
+ public static final String ROLE_DETAILS_UNAVAILABLE = "Role Details are not available. Please check";
+ public static final String ROLE_DETAILS_NOTSAVED = "Unable to save the Role Details. Please try again later";
+ public static final String USER_ROLE_MAPPING_NOTSAVED = "Unable to save the User Role mapping";
+ public static final String USER_ID_UNAVAILABLE = "User ID is mandatory. Please add and try again";
+ public static final String ROLE_ID_INVALID = "Role ID cannot be Zero. Please check and try again!";
+ public static final String FEATURE_NAME_UNAVAILABLE = "Feature Name is mandatory. Please add and try again";
+ public static final String FEATURE_CODE_UNAVAILABLE = "Feature Code is mandatory. Please add and try again";
+ public static final String FEATURE_URL_UNAVAILABLE = "Feature URL is mandatory. Please add and try again";
+ public static final String FEATURE_DETAILS_UNAVAILABLE = "Feature Details are not available. Please check";
+ public static final String FEATURE_DETAILS_NOTSAVED = "Unable to save the Feature Details. Please try again later";
+ public static final String USER_PROFILE_UNAVAILABLE = "User Profile Details are not found. Please check";
+ public static final String USER_NAME_ALREADY_EXISTS = "UserName already exists. Please try with a different input";
+ public static final String USER_PROFILE_ID_MANDATORY = "User Profile ID is mandatory. Please check";
+ public static final String USER_PROFILE_SAVE_FAILURE = "Could not save the User Profile. Please check";
+ public static final String EMAIL_PHONE_ALREADY_EXISTS = "This email or phone number already exists. Please reenter and check ";
+ public static final String EMAIL_MANDATORY = "Email Address is mandatory. Please enter and try again";
+ public static final String LOGOUT_FAILED = "User Log Out action has failed. Please try again";
+ public static final String GETALLORG_FAILED = "Couldn't fetch all the organization. Please try again later";
+ public static final String UPDATE_ORG_FAILED = "Couldn't update the organization. Please check";
+ public static final String GET_ORG_BY_ID_FAILED = "Couldn't fetch this organization. Please try again later";
+ public static final String ADD_ORG_FAILED = "Couldn't create new organization. Please try with a different email address";
+ public static final String DELETE_ORG_FAILED = "Couldn't delete this organization. Please check.";
+ public static final String ADDTICKET_FAILED = "Couldn't create this Ticket. Please check.";
+ public static final String GETALLTICKET_FAILED = "Could't fetch the tickets. Please try again later";
+ public static final String UPDATETICKET_FAILED = "Couldn't update this ticket at the moment. Please check";
+ public static final String GETTICKETDETAILS_FAILED = "Couldn't fetch ticket details. Please try again later";
+ public static final String LOGIN_FAILED = "We couldn't log you in. Please try again later with right credentials";
+ public static final String FORGOT_PSWRD_FAILED = "Something went wrong. Please enter your correct username";
+ public static final String CHANGE_PSWRD_FAILED = "Couldn't change your password. Please try again with the correct passwords";
+ public static final String INVALID_ACCESS_ROLE = "Role does not have access to this URL";
+ public static final String UNAUTHORIZED_ACCESS = "Unauthorized Access. Please login again and try!!";
+ }
+
+ public class SuccessMessages {
+ public static final String ROLE_CREATED = "Role has been added successfully!";
+ public static final String ROLE_UPDATED = "Role has been updated successfully!";
+ public static final String USER_ROLE_MAPPED = "User has been mapped to Role";
+ public static final String ACTION_ADDED = "Feature has been added successfully!";
+ public static final String LOGOUT_SUCCESS = "User Logged out successfully";
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/ResponseUtil.java b/src/main/java/org/upsmf/grievance/util/ResponseUtil.java
new file mode 100644
index 0000000..fc6da31
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/ResponseUtil.java
@@ -0,0 +1,95 @@
+package org.upsmf.grievance.util;
+
+import java.io.IOException;
+
+import javax.servlet.http.HttpServletResponse;
+import javax.ws.rs.WebApplicationException;
+import javax.ws.rs.core.Response;
+import javax.ws.rs.core.Response.ResponseBuilder;
+
+import org.apache.cxf.jaxrs.ext.MessageContext;
+
+import com.fasterxml.jackson.core.JsonProcessingException;
+import com.fasterxml.jackson.databind.node.ObjectNode;
+
+import lombok.NoArgsConstructor;
+@NoArgsConstructor
+public class ResponseUtil {
+
+ /**
+ * Method to throw bad request with error message
+ *
+ * @param errorDescription
+ */
+ public static void sendBadRequest(String errorDescription) {
+ ResponseBuilder resp = Response.status(Response.Status.BAD_REQUEST);
+ resp.entity(errorDescription);
+ throw new WebApplicationException(resp.build());
+ }
+
+ /**
+ * Method to throw Unauthorized request with error message
+ *
+ * @param errorDescription
+ */
+ public static Response sendUnauthorized(String errorDescription) throws JsonProcessingException {
+ ResponseBuilder resp = Response.status(Response.Status.UNAUTHORIZED);
+ resp.entity(ResponseGenerator.failureResponse(errorDescription));
+ return resp.build();
+ }
+
+ /**
+ * Method to throw Internal server error
+ *
+ * @param errorDescription
+ */
+ public static Response sendServerError(String errorDescription) {
+ ResponseBuilder resp = Response.status(Response.Status.INTERNAL_SERVER_ERROR);
+ resp.entity(errorDescription);
+ return resp.build();
+ }
+
+ /**
+ * Method to throw Unauthorized request with error message
+ *
+ * @param errorDescription
+ */
+ public static void unauthorizedResponse(HttpServletResponse response, String errorDescription) throws IOException {
+ response.setStatus(HttpServletResponse.SC_UNAUTHORIZED);
+ response.setContentType("application/json");
+ response.getWriter().write(errorDescription);
+ }
+
+ public static Response sendOK(ObjectNode obj) {
+ ResponseBuilder resp = Response.status(Response.Status.OK);
+ resp.entity(obj);
+ return resp.build();
+ }
+
+ public static Response sendOK(String obj) {
+ ResponseBuilder resp = Response.status(Response.Status.OK);
+ resp.entity(obj);
+ return resp.build();
+ }
+
+ public static void sendRedirect(MessageContext context, String path) {
+ try {
+ HttpServletResponse response = context.getHttpServletResponse();
+ response.sendRedirect(path);
+ } catch (Exception e) {
+ sendServerError("Unable to redirect");
+ }
+ }
+
+ public static void sendInternalError(String errorDescription) throws JsonProcessingException {
+ ResponseBuilder resp = Response.status(Response.Status.INTERNAL_SERVER_ERROR);
+ resp.entity(ResponseGenerator.failureResponse(errorDescription));
+ throw new WebApplicationException(resp.build());
+ }
+
+ public static void sendInternalError() throws JsonProcessingException {
+ ResponseBuilder resp = Response.status(Response.Status.INTERNAL_SERVER_ERROR);
+ resp.entity(ResponseGenerator.failureResponse());
+ throw new WebApplicationException(resp.build());
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/S3FileManager.java b/src/main/java/org/upsmf/grievance/util/S3FileManager.java
new file mode 100644
index 0000000..2ff0741
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/S3FileManager.java
@@ -0,0 +1,77 @@
+package org.upsmf.grievance.util;
+
+import java.net.URL;
+import java.util.Calendar;
+import java.util.TimeZone;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+import com.amazonaws.HttpMethod;
+import com.amazonaws.auth.AWSCredentialsProvider;
+import com.amazonaws.auth.AWSCredentialsProviderChain;
+import com.amazonaws.auth.AWSStaticCredentialsProvider;
+import com.amazonaws.auth.BasicAWSCredentials;
+import com.amazonaws.regions.Regions;
+import com.amazonaws.services.s3.AmazonS3;
+import com.amazonaws.services.s3.AmazonS3ClientBuilder;
+import com.amazonaws.services.s3.model.GeneratePresignedUrlRequest;
+import org.upsmf.grievance.dao.impl.SuperAdminDaoImpl;
+import org.upsmf.grievance.model.S3Config;
+
+public class S3FileManager {
+
+ private S3FileManager() {
+ super();
+ }
+
+ public static final Logger LOGGER = LoggerFactory.getLogger(SuperAdminDaoImpl.class);
+
+ /**
+ * This method will remove particular file form given bucket name.
+ *
+ * @param fileName
+ * String
+ * @param bucketLocation
+ * String
+ * @return boolean
+ */
+
+ private static AmazonS3 getS3(S3Config s3Config) {
+ AWSCredentialsProvider provider = new AWSCredentialsProviderChain(new AWSStaticCredentialsProvider(
+ new BasicAWSCredentials(s3Config.getAccessKey(), s3Config.getSecretKey())));
+ return AmazonS3ClientBuilder.standard().withRegion(Regions.fromName("ap-south-1")).withCredentials(provider)
+ .enablePathStyleAccess().build();
+ }
+
+ public static String filePath(String fileName, String folder, Long userId, Long compId) {
+ String key = null;
+ key = compId + "/" + folder + "/" + userId + "/" + fileName;
+ return key;
+
+ }
+
+ public static String attachementfilePath(String fileName, String folder, Long ticketId, Long compId) {
+ String key = null;
+ key = compId + "/" + folder + "/" + ticketId + "/" + fileName;
+ return key;
+
+ }
+
+ public static String getPreSignedURL(S3Config s3values, String path) {
+ try {
+ GeneratePresignedUrlRequest request = new GeneratePresignedUrlRequest(s3values.getBucketName(), path,
+ HttpMethod.GET);
+ Calendar cal = Calendar.getInstance();
+ cal.setTimeZone(TimeZone.getTimeZone("Asia/Calcutta"));
+ cal.add(Calendar.HOUR, 100);
+ request.withExpiration(cal.getTime());
+ URL url = getS3(s3values).generatePresignedUrl(request);
+ return url.toString();
+ } catch (Exception e) {
+ LOGGER.error(String.format("S3 url for download Error %s", e.getMessage()));
+ }
+ return null;
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/SendMail.java b/src/main/java/org/upsmf/grievance/util/SendMail.java
new file mode 100644
index 0000000..c21fde2
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/SendMail.java
@@ -0,0 +1,209 @@
+package org.upsmf.grievance.util;
+
+import java.io.StringWriter;
+import java.util.Map;
+import java.util.Properties;
+
+import javax.activation.DataHandler;
+import javax.activation.DataSource;
+import javax.activation.FileDataSource;
+import javax.mail.BodyPart;
+import javax.mail.Message;
+import javax.mail.Multipart;
+import javax.mail.Session;
+import javax.mail.Transport;
+import javax.mail.internet.InternetAddress;
+import javax.mail.internet.MimeBodyPart;
+import javax.mail.internet.MimeMessage;
+import javax.mail.internet.MimeMultipart;
+
+import org.apache.velocity.Template;
+import org.apache.velocity.VelocityContext;
+import org.apache.velocity.app.VelocityEngine;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.scheduling.annotation.Async;
+
+import lombok.NoArgsConstructor;
+
+/**
+ * this api is used to sending mail.
+ *
+ * @author Manzarul.Haque
+ *
+ */
+@NoArgsConstructor
+public class SendMail {
+ private static final String ENCOUNTERED_AN_EXCEPTION = "Encountered an Exception : %s";
+ private static final String TEXT_HTML = "text/html";
+ private static final String EMAILS = "/emails/";
+ public static final Logger LOGGER = LoggerFactory.getLogger(SendMail.class);
+ private static final String CLASSNAME = SendMail.class.getName();
+ private static Properties props = null;
+ static {
+ props = System.getProperties();
+ props.put("mail.smtp.host", Constants.SMTP.HOST);
+ props.put("mail.smtp.socketFactory.port", Constants.SMTP.PORT);
+ props.put("mail.smtp.auth", Constants.SMTP.SSL);
+ props.put("mail.smtp.port", Constants.SMTP.PORT);
+ }
+
+ /**
+ * this method is used to send email.
+ *
+ * @param receipent
+ * email to whom we send mail
+ * @param context
+ * VelocityContext
+ * @param templateName
+ * String
+ * @param subject
+ * subject
+ */
+ @Async
+ public static void sendMail(String[] receipent, String subject, VelocityContext context, String templateName) {
+ try {
+ Session session = Session.getInstance(props, new GMailAuthenticator(Constants.USER, Constants.PSWRD));
+ MimeMessage message = new MimeMessage(session);
+ message.setFrom(new InternetAddress(Constants.FROM, Constants.ALIAS));
+ int size = receipent.length;
+ int i = 0;
+ while (size > 0) {
+ message.addRecipient(Message.RecipientType.TO, new InternetAddress(receipent[i]));
+ i++;
+ size--;
+ }
+ message.setSubject(subject);
+ VelocityEngine engine = new VelocityEngine();
+ engine.init();
+ String templatePath = EMAILS;
+ Template template = engine.getTemplate(templatePath + templateName);
+ StringWriter writer = new StringWriter();
+ template.merge(context, writer);
+ message.setContent(writer.toString(), TEXT_HTML);
+ Transport transport = session.getTransport("smtp");
+ transport.connect(Constants.HOST, Constants.USER, Constants.PSWRD);
+ transport.sendMessage(message, message.getAllRecipients());
+ transport.close();
+ } catch (Exception e) {
+ LOGGER.error(e.toString(), CLASSNAME);
+ }
+ }
+
+ /**
+ * this method is used to send email along with CC Recipients list.
+ *
+ * @param receipent
+ * email to whom we send mail
+ * @param context
+ * VelocityContext
+ * @param templateName
+ * String
+ * @param subject
+ * subject
+ * @param ccList
+ * String
+ */
+ @Async
+ public static void sendMail(String[] receipent, String subject, VelocityContext context, String templateName,
+ String[] ccList) {
+ try {
+ Session session = Session.getInstance(props, new GMailAuthenticator(Constants.USER, Constants.PSWRD));
+ MimeMessage message = new MimeMessage(session);
+ message.setFrom(new InternetAddress(Constants.FROM, Constants.ALIAS));
+ int size = receipent.length;
+ int i = 0;
+ while (size > 0) {
+ message.addRecipient(Message.RecipientType.TO, new InternetAddress(receipent[i]));
+ i++;
+ size--;
+ }
+ size = ccList.length;
+ i = 0;
+ while (size > 0) {
+ message.addRecipient(Message.RecipientType.CC, new InternetAddress(ccList[i]));
+ i++;
+ size--;
+ }
+ message.setSubject(subject);
+ VelocityEngine engine = new VelocityEngine();
+ engine.init();
+ String templatePath = EMAILS;
+ Template template = engine.getTemplate(templatePath + templateName);
+ StringWriter writer = new StringWriter();
+ template.merge(context, writer);
+ message.setContent(writer.toString(), TEXT_HTML);
+ Transport transport = session.getTransport("smtp");
+ transport.connect(Constants.HOST, Constants.USER, Constants.PSWRD);
+ transport.sendMessage(message, message.getAllRecipients());
+ transport.close();
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+
+ /**
+ * this method is used to send email as an attachment.
+ *
+ * @param receipent
+ * email to whom we send mail
+ * @param mail
+ * mail body.
+ * @param subject
+ * subject
+ * @param filePath
+ * String
+ */
+ @Async
+ public static void sendAttachment(String[] receipent, String mail, String subject, String filePath) {
+ try {
+ Session session = Session.getInstance(props,
+ new GMailAuthenticator(Constants.SMTP.USER, Constants.SMTP.PSWRD));
+ MimeMessage message = new MimeMessage(session);
+ message.setFrom(new InternetAddress(Constants.SMTP.USER, Constants.SMTP.ALIAS));
+ int size = receipent.length;
+ int i = 0;
+ while (size > 0) {
+ message.addRecipient(Message.RecipientType.TO, new InternetAddress(receipent[i]));
+ i++;
+ size--;
+ }
+ message.setSubject(subject);
+ BodyPart messageBodyPart = new MimeBodyPart();
+ messageBodyPart.setContent(mail, TEXT_HTML);
+
+ Multipart multipart = new MimeMultipart();
+ multipart.addBodyPart(messageBodyPart);
+ DataSource source = new FileDataSource(filePath);
+ messageBodyPart = new MimeBodyPart();
+ messageBodyPart.setDataHandler(new DataHandler(source));
+ messageBodyPart.setFileName(filePath);
+ multipart.addBodyPart(messageBodyPart);
+ message.setSubject(subject);
+ message.setContent(multipart);
+ Transport transport = session.getTransport("smtp");
+ transport.connect(Constants.SMTP.HOST, Constants.SMTP.USER, Constants.SMTP.PSWRD);
+ transport.sendMessage(message, message.getAllRecipients());
+ transport.close();
+ } catch (Exception e) {
+ LOGGER.error(String.format(ENCOUNTERED_AN_EXCEPTION, e.getMessage()));
+ }
+ }
+
+ public static void sendMail(final Map<String, String> keyValue, final String[] emails, final String subject,
+ final String vmFileName) {
+ ExecutorManager.getExecutorService().execute(new Runnable() {
+ @Override
+ public void run() {
+ VelocityContext context = new VelocityContext();
+ for (Map.Entry<String, String> entry : keyValue.entrySet()) {
+ context.put(entry.getKey(), entry.getValue());
+ }
+
+ context.put(JsonKey.LOGO_URL, Constants.LOGO_URL);
+ sendMail(emails, subject, context, vmFileName);
+ }
+
+ });
+ }
+}
diff --git a/src/main/java/org/upsmf/grievance/util/Sql.java b/src/main/java/org/upsmf/grievance/util/Sql.java
new file mode 100644
index 0000000..ef71237
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/Sql.java
@@ -0,0 +1,401 @@
+package org.upsmf.grievance.util;
+
+/**
+ * This interface will hold all the SQL Queries which are being used by the
+ * application Internally, the inner interface will have the queries separated
+ * based on the functionalities that they are associated with
+ *
+ * @author Darshan Nagesh
+ *
+ */
+public final class Sql {
+
+ public static final String ID = "id";
+
+ /**
+ * All the queries associated with the Common activities or transactions will be
+ * placed here
+ *
+ * @author Darshan Nagesh
+ *
+ */
+ public final class Common {
+ private Common() {
+ super();
+
+ }
+
+ public static final String VERIFY_PSWRD = "SELECT id FROM user WHERE password = ? AND name = ? ";
+ public static final String WHERE_CLAUSE = " WHERE ";
+ public static final String AND_CONDITION = " AND ";
+ public static final String OR_CONDITION = " OR ";
+ public static final String OPEN_BRACE = "(";
+ public static final String CLOSE_BRACE = ")";
+ public static final String CHECK_EMAIL_IN_USE = "SELECT id FROM user WHERE username=? AND is_active IS TRUE";
+ public static final String CHECK_OLD_PSWRD = "SELECT pwd FROM password WHERE user_id=?";
+ public static final String UPDATE_PSWRD = "UPDATE password SET pwd=?,updated_date=? WHERE user_id=? and pwd=?";
+ public static final String CHECK_USER_BY_USERNAME = "SELECT id from user where username=?";
+ public static final String SAVE_FORGOT_PSWRD = "UPDATE password SET pwd=? , updated_date=? WHERE user_id= ? ";
+ public static final String GET_USER_DETAIL_BY_EMAIL = "Select id, name, username, phone, is_active as isActive, created_date as createdDate, updated_date as updatedDate, img_path as imagePath from user where username=?";
+ public static final String GET_ORG_ID_BY_USER_ID = "SELECT org_id FROM user JOIN user_org where user.id=user_org.user_id and user.id=?";
+ public static final String GET_ALL_USERS_BY_ORG = "Select user.id, name, username, phone, is_active, img_path, created_date, updated_date from user JOIN user_org where user.id=user_org.user_id and user.is_active is true and user_org.org_id=?";
+ public static final String GET_IMAGE_PATH = "SELECT img_path from user where id=?;";
+ public static final String ORGADMIN = "ORGADMIN";
+ public static final String ENDUSER = "ENDUSER";
+ public static final String SUPER_ADMIN = "SUPERADMIN";
+ }
+
+ public final class Tags {
+ private Tags() {
+ super();
+
+ }
+
+ public static final String SAVE_TICKET_TAG = "INSERT INTO tag_ticket(ticket_id,tag_id) values(?,?)";
+ public static final String GET_ALL_TAGS = "SELECT id as id, tag_name as name, created_by as createdBy FROM tag";
+ public static final String GET_ALL_TAG_BY_ORGANISATION = "select t.id as id, t.tag_name as name from tag t where t.org_id = ?";
+ public static final String GET_ALL_TAG_BY_HELPDESK = "SELECT distinct t.id as id, t.tag_name as name FROM tag t, tag_ticket tt where tt.ticket_id in (select ticket_id from ticket,helpdesk_ticket where helpdesk_id=? and ticket.id=ticket_id and active is true) and t.id=tt.tag_id order by id;";
+ public static final String GET_TAG_BY_NAME = "SELECT t.id as id, t.tag_name as name FROM tag t where t.tag_name = ? and t.org_id = (select org_id from user_org where user_id = ?)";
+ public static final String TAG_ID = "id";
+ public static final String SAVE_TAG = "INSERT INTO tag(tag_name, created_by, org_id) values(?, ?, ?)";
+ public static final String REMOVE_TAG = "DELETE FROM tag_ticket WHERE ticket_id=? AND tag_id=?";
+ public static final String DELETE_TICKET_TAGS = "DELETE FROM tag_ticket WHERE ticket_id=?";
+ public static final String GET_ALL_TICKET_TAGS = "select t.id as id, t.tag_name as name, created_by as createdBy from tag t, tag_ticket tt where tt.tag_id=t.id and tt.ticket_id=? ";
+
+ }
+
+ public static final String SAVE_LINK_TAG = "INSERT INTO tt_tag_link(link_id,tag_id) values(?,?)";
+
+ public final class Organization {
+ private Organization() {
+ super();
+
+ }
+
+ public static final String GET_ALL_ORG = "SELECT id, org_name as orgName, url as url, logo as logo, domain as emailDomain, color as orgColor, "
+ + " created_by as createdBy, created_date as createdDate, is_active as isActive, description as orgDescription FROM organization where is_active is TRUE";
+ public static final String GET_ORG_BY_NAME = "SELECT id FROM organization where org_name=? and is_active=1";
+ public static final String GET_ORG_BY_ID = "select id, org_name as orgName, url as url, logo as logo, domain as emailDomain, color as orgColor, created_by as createdBy, created_date as createdDate, is_active as isActive, description as orgDescription FROM organization where id = ? and is_active is true";
+ public static final String AND_CONDITION = " AND ";
+ public static final String OR_CONDITION = " OR ";
+ public static final String OPEN_BRACE = "(";
+ public static final String CLOSE_BRACE = ")";
+ public static final String ADD_NEW_ORG = "INSERT INTO organization (org_name, url, logo, created_by, updated_by, description, color, domain) VALUES (?, ?, ?, ?, ?, ?, ?, ?)";
+ public static final String NEW_ORG_ADMIN_USER = "INSERT INTO user (name, username, phone, img_path) VALUES (?,?,?,?)";
+ public static final String DELETE_ORG = "UPDATE organization SET is_active = FALSE , updated_by = ? , updated_date = ? WHERE id = ?";
+ public static final String GET_ADMIN_BY_ORG = "SELECT DISTINCT a.id,a.name,a.username,a.phone FROM user a,organization b,roles c, user_org d, user_role e "
+ + "WHERE a.id = d.user_id AND a.id = e.user_id " + "AND c.id = ? AND b.id = ? AND a.is_active IS TRUE";
+ public static final String GET_ROLE_ID_BY_ORG = "SELECT id FROM roles where org_id = ? and role_name = ?";
+ public static final String ADD_ORG_ROLES = "insert into roles(role_name, org_id) values (?,?)";
+ public static final String ADD_ROLE_PERMISSION = "insert into role_action(role_id, action_id) values (?,?)";
+ public static final String NEW_ORG_ADMIN_ROLE = "INSERT INTO user_role(user_id,role_id) VALUES (?,?)";
+ public static final String NEW_ORG_ADMIN_PSWRD = "INSERT INTO password (pwd, user_id) VALUES (?,?)";
+ public static final String FIRST_ADMIN_COMP = "INSERT INTO user_org (org_id,user_id) VALUES (?,?)";
+ public static final String UPDATE_ORG = "UPDATE organization SET org_name = ?,logo = ?,updated_date = ?,updated_by = ?,url = ?,description = ?,color = ?, domain = ? WHERE id = ?";
+ public static final String GET_ORG_BY_USERID = "select user_org.org_id as id, logo from user, user_org, organization where user.id=user_org.user_id and user_org.org_id=organization.id and user.id= ?";
+ public static final String CHECK_IF_ROLE_EXISTS = "select exists(select id from roles where role_name = ? and org_id = ?)";
+ public static final String CHECK_IF_ACTION_EXISTS = "SELECT exists(select id from action where id=?);";
+ public static final String GET_ROLE_ID_FROM_ORG = "select id from roles where role_name = ? and org_id = ?";
+ public static final String DELETE_ACTION = "delete from role_action where role_id=?";
+
+ public static final String ORG_BY_ID = "select organization.id as id, organization.org_name as orgName, organization.url, organization.logo, organization.domain as domain, organization.color as color,organization.created_by as createdBy, organization.created_date as createdDate, organization.is_active as isActive, organization.description as description, user.id as userId, user.name, user.username, user.phone from organization, roles, user, user_org, user_role where user.id = user_org.user_id and user.id = user_role.user_id and user_org.org_id = organization.id and organization.id = roles.org_id and organization.is_active = ? and user.is_active = ? and organization.id = ? and roles.id = (select id from roles where org_id = ? and role_name = ?)";
+ }
+
+ public final class Helpdesk {
+
+ private Helpdesk() {
+ super();
+
+ }
+
+ public static final String CREATE_HELPDESK = "insert into helpdesk(helpdesk_name, org_id, created_by, created_date, is_active, color, description) values(?, ?, ?, ?,?,?,?)";
+ public static final String UPDATE_HELPDESK = "update helpdesk set helpdesk_name = ?, updated_by = ?, updated_date = ?, is_active = ?, color = ?, description = ? where id = ? and org_id = ?";
+ public static final String GET_ORG_HELPDESK = "select id, helpdesk_name as name, color from helpdesk where org_id = ? and is_active = ?";
+ public static final String DELETE_WORKFLOW_FOR_HELPDESKTYPE = "delete FROM workflow_stage where type_id=?";
+ public static final String DELETE_TYPE_FOR_HELPDESK = " update helpdesk_type set is_active=false WHERE helpdesk_id = ? ";
+ public static final String DELETE_CHECKLIST_FOR_HDTYPE = " Update checklist set is_active=false WHERE id in (select checklist_id from helpdesk_checklist where helpdesk_id = ? and helpdesk_type_id = ? ) ";
+ public static final String DELETE_CHECKLIST_HD_MAP = " DELETE from helpdesk_checklist WHERE helpdesk_id = ? ";
+ public static final String INSERT_TYPE_FOR_HELPDESK = " INSERT INTO helpdesk_type (helpdesk_id, name) values (?,?)";
+ public static final String INSERT_WORKFLOW_FOR_HELPDESK_TYPE = " INSERT INTO workflow_stage (name, type_id) VALUES (?, ?) ";
+ public static final String INSERT_CHECKLIST_FOR_HDTYPE = " INSERT INTO checklist (name) values (?)";
+ public static final String MAP_CHECKLIST_HDTYPE = " INSERT INTO helpdesk_checklist (helpdesk_id, checklist_id, helpdesk_type_id) values (?, ?, ?) ";
+ public static final String GET_HELPDESK_FOR_ID = " SELECT hlpdsk.id as id, hlpdsk.helpdesk_name as name, hlpdsk.is_active as isActive, hlpdsk.color as color, hlpdsk.allow_all_users, hlpdsk.description as description, hlpdsk.org_id as orgId, "
+ + " hlpdsktyp.id as helpdeskTypeId, hlpdsktyp.name as helpdeskType, "
+ + " ws.id as workflowStageId, ws.name as workflowStage "
+ + " FROM helpdesk hlpdsk LEFT JOIN helpdesk_type hlpdsktyp ON hlpdsk.id = hlpdsktyp.helpdesk_id "
+ + " LEFT JOIN workflow_stage ws ON hlpdsktyp.id = ws.type_id "
+ + " WHERE hlpdsk.id = ? AND hlpdsk.org_id = ? and hlpdsktyp.is_active is true";
+ public static final String GET_HELPDESK_BY_ID = " SELECT hlpdsk.id as id, hlpdsk.allow_all_users as allowAllUsers, hlpdsk.org_id as orgId FROM helpdesk hlpdsk WHERE hlpdsk.id = ? and hlpdsk.is_active is true";
+
+ public static final String GET_CHECKLIST_FOR_HELPDESK = " SELECT cl.id as checklistId, cl.name as itemName, hcl.helpdesk_id as helpdeskId from helpdesk_checklist hcl "
+ + " LEFT JOIN checklist cl ON hcl.checklist_id= cl.id "
+ + " WHERE hcl.helpdesk_id = ? AND hcl.helpdesk_type_id = ? and cl.is_active is true";
+ public static final String GET_CHECKLIST_FOR_TICKET = "SELECT c.id as id, name , checked from ticket_checklist tcl, checklist c where c.id=tcl.checklist_id and ticket_id=? and c.is_active is true;";
+ public static final String GET_WORKFLOW_FOR_TICKET = "SELECT t.id, workflow_id as workFlowId, name, time, status FROM ticket_workflow t, workflow_stage w where ticket_id=? and w.id=t.workflow_id;";
+ public static final String GET_WORKFLOW_FOR_TICKET_LIST = "SELECT t.id, ticket_id as ticketId, workflow_id as workFlowId, name, time, status FROM ticket_workflow t, workflow_stage w where w.id=t.workflow_id and ticket_id IN ";
+
+ public static final String GET_HELPDESK_BY_USER_ID = "SELECT hlpdsk.id as id, hlpdsk.helpdesk_name as name, hlpdsk.is_active as isActive, hlpdsk.color as color from helpdesk hlpdsk where id IN (SELECT distinct id FROM helpdesk AS h LEFT JOIN helpdesk_admin AS ha ON h.id=ha.helpdesk_id LEFT JOIN helpdesk_users AS hu ON h.id = hu.helpdesk_id where is_active is true and (ha.user_id=? or hu.user_id=?)) or allow_all_users is true and is_active is true and org_id=?";
+ public static final String GET_HELPDESK_USER_BY_ID = " SELECT id as id, name as name, username as userName, img_path from user where id IN (select user_id from helpdesk_users where helpdesk_id = ? ) ";
+ public static final String DELETE_CHECKLIST_FOR_TICKET = "DELETE from ticket_checklist WHERE ticket_id = ?";
+ public static final String GET_HELPDESK_ADMIN_BY_ID = " SELECT id as id, name as name, username as userName, img_path from user where id IN (select user_id from helpdesk_admin where helpdesk_id = ? ) ";
+ public static final String GET_APP_ORG_ID = "SELECT org_id FROM organization_app where app_id=?;";
+ public static final String GET_USER_DETAILS_FOR_HELPDESK = "SELECT user_id as id, name as name, username as userName, img_path from user, user_org where is_active is true and user.id=user_org.user_id and org_id=?";
+
+ public static final String GET_HELPDESK_ADMIN_USER = "select distinct user.id, name as name, username, img_path as imagePath"
+ + " from user, helpdesk_admin " + "where user.id = helpdesk_admin.user_id"
+ + " and helpdesk_admin.helpdesk_id = ? and user.is_active = true";
+ public static final String UPDATE_HELPDESK_CHANNELS = "update helpdesk set direct = ?, playstore = ?, appstore = ?, aurora_sdk = ? where id = ? and org_id = ?";
+ }
+
+ public final class RoleAction {
+ private RoleAction() {
+ super();
+
+ }
+
+ public static final String GET_ALL_ROLES = "SELECT id as id, role_name as name, org_id as orgId FROM roles";
+ public static final String ORG_ID_CONDITION = " org_id = ? ";
+ public static final String SELECT_ROLES_ON_ID = "SELECT role_name FROM roles WHERE id= ? and org_id = ?";
+ public static final String SELECT_ROLE_ACTIONS_ON_ROLEID = "SELECT action_id as actionId, role_id as roleId FROM role_action WHERE role_id=?";
+ public static final String SELECT_ACTIONS_ON_ID = "SELECT * FROM action WHERE id=?";
+ public static final String SAVE_NEW_ROLE = "INSERT INTO roles (role_name, org_id) VALUES (?,?)";
+ public static final String UPDATE_ROLE = "UPDATE roles SET role_name = ? WHERE id = ? and org_id=?";
+ public static final String GET_ALL_ACTIONS_FOR_ROLES = "select role.id as roleId, act.id as actionId, role.role_name as roleName, "
+ + "act.name as actionName, act.display_name as displayName, act.url as actionUrl "
+ + "from role_action ra LEFT JOIN roles role ON ra.role_id = role.id "
+ + "LEFT JOIN action act ON act.id = ra.action_id " + "where role.id IN ";
+ }
+
+ public final class Apps {
+ private Apps() {
+ super();
+
+ }
+
+ public static final String INSERT_NEW_APP = "INSERT into application (app_name, url, logo, sr_source_id, created_by, is_active, client_name, version, app_key, description) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?)";
+ public static final String UPDATE_APP = "UPDATE application SET app_name=?, url=?, logo=?, sr_source_id=?, is_active=?, client_name=?, version=?,"
+ + " updated_by=?, updated_date=?, app_key=?, description=? where id=?";
+ public static final String GET_APP = "SELECT id as id, app_name as name, description, url as appUrl, logo as logo, created_by as createdBy, created_date as createdDate, "
+ + " is_active as activeStatus, client_name as clientName, version, sr_source_id as sourceId, app_key as appKey FROM application";
+ public static final String ID_CONDITION = " id = ? ";
+ public static final String GET_ID_FROM_ORG_APP = "select exists (select id from organization_app where app_id = ? and org_id = ?)";
+ public static final String MAP_APP_TO_ORG = "insert into organization_app(app_id, org_id) values(?,?);";
+ public static final String DELETE_ORG_APP = "delete from organization_app where app_id = ? and org_id = ?";
+ public static final String GET_ORG_APPS = "select application.id as id,application.app_name as name, application.url as appUrl, application.description as description, application.logo, application.client_name as clientName, application.version, application.sr_source_id as sourceId, application.app_key as appKey, application.is_active as activeStatus from organization_app, application where application.id = organization_app.app_id and organization_app.org_id = ? and application.is_active is true";
+ public static final String GET_APP_URLS = "select distinct application.url as appUrl from organization_app, application where application.id = organization_app.app_id and organization_app.org_id = ? and application.is_active is true";
+
+ public static final String MAP_HELPDESK_APP = "insert into helpdesk_app(helpdesk_id, app_id) values (?,?)";
+ public static final String UPDATE_HELPDESK_APP = "update helpdesk_app set is_active = ? where helpdesk_id = ? and app_id = ?";
+ public static final String GET_SOURCE = " SELECT id, name FROM source ";
+ public static final String GET_HELPDESK_ID = "select exists(select id from helpdesk_app where helpdesk_id=? and app_id = ?)";
+ public static final String GET_APP_ID_APP_KEY = "select id FROM application where url = ? and is_active is true;";
+ public static final String CHECK_IF_APP_NAME_EXISTS = "select exists(select id FROM application where url = ? and is_active is true);";
+ public static final String CHECK_IF_TICKET_EXIST = "select exists(select id from ticket where description = ? and active is true and requested_by in (select id from user where username=? and is_active is true) LIMIT 1);";
+ public static final String CHECK_IF_TICKET_EXISTS = "select exists(select id from ticket where reviewId = ? and active is true and requested_by in (select id from user where username=? and is_active is true) LIMIT 1);";
+ public static final String GET_APP_ID_FROM_APP_KEY = "select id FROM application where app_key = ? and is_active is true;";
+
+ public static final String CHECK_IF_UPDATE_EXISTS = "select exists(select id from ticket_updates where updates = ? and active is true and created_date=? limit 1);";
+ public static final String GET_REQUESTED_BY = "select requested_by from ticket where id=? and active is true";
+ public static final String CHECK_GET_APP_ID_FROM_APP_KEY = "select exists(select id FROM application where app_key = ? and is_active is true);";
+ public static final String GET_ORG_ID_FROM_APP_ID = "SELECT org_id as orgId FROM organization_app where app_id=?;";
+ public static final String GET_HELPDESK_ID_FROM_APP_ID = "select helpdesk_id from helpdesk_app where app_id = ? and is_active is true LIMIT 1";
+
+ }
+
+ public final class UserQueries {
+ private UserQueries() {
+ super();
+
+ }
+
+ public static final String SELECT_USER_BY_TOKEN = "SELECT \"user\".id as id FROM \"user\",\"user_authentication\" WHERE auth_token = ? and \"user\".is_active is true and \"user\".id=user_authentication.user_id;";
+ public static final String SELECT_USER_ON_USERNAME = "SELECT user.id as id, user.name as name, user.username as username, user_org.org_id as orgId, "
+ + " user.is_active as isActive, pwd.pwd as password from user, user_org, password pwd where "
+ + " user.id = user_org.user_id and pwd.user_id = user.id and username = ?";
+ public static final String SELECT_USER_ROLES_ON_USERNAME = "SELECT usr.id as id, usr.name as name, usr.username as username, usr.is_active as isActive, "
+ + " usrorg.org_id as orgId, " + " pwd.pwd as password, "
+ + " role.role_name as roleName, role.id as roleId, role.org_id as roleOrgId "
+ + " from user usr LEFT JOIN user_org usrorg ON usr.id = usrorg.user_id "
+ + " LEFT JOIN password pwd ON pwd.user_id = usr.id "
+ + " LEFT JOIN user_role usrrole ON usr.id = usrrole.user_id "
+ + " LEFT JOIN roles role ON usrrole.role_id = role.id " + Common.WHERE_CLAUSE
+ + " role.org_id = usrorg.org_id and usr.username = ?";
+ public static final String SELECT_USER_ROLES_ACTIONS_ON_USERNAME = "SELECT usr.id as id, usr.name as name, usr.username as username, usr.is_active as isActive, "
+ + " usrorg.org_id as orgId, " + " pwd.pwd as password, "
+ + " role.role_name as roleName, role.id as roleId, role.org_id as roleOrgId, "
+ + " actn.id as actionId, actn.name as actionName, actn.display_name as actionDisplayName, actn.query_params as actionQueryParams, "
+ + " actn.service_code as actionServiceCode, actn.url as actionUrl "
+ + " from user usr LEFT JOIN user_org usrorg ON usr.id = usrorg.user_id "
+ + " LEFT JOIN password pwd ON pwd.user_id = usr.id "
+ + " LEFT JOIN user_role usrrole ON usr.id = usrrole.user_id "
+ + " LEFT JOIN roles role ON usrrole.role_id = role.id "
+ + " LEFT JOIN role_action rolactn ON role.id = rolactn.role_id "
+ + " LEFT JOIN action actn ON rolactn.action_id = actn.id " + Common.WHERE_CLAUSE
+ + " role.org_id = usrorg.org_id and usr.username = ? ";
+ public static final String MAP_USER_TO_ROLE = "INSERT INTO user_role (user_id, role_id) VALUES (?, ?)";
+ public static final String REMOVE_USER_ROLE_MAP = "DELETE FROM user_role WHERE user_id = ? ";
+
+ public static final String UPDATE_USER_PROFILE_PROFILE_IMAGE = "UPDATE user SET img_path = ? WHERE id = ?";
+
+ public static final String GET_USER_ACTIONS = "Select action.id, action.display_name as displayName, name, url from action inner join role_action on role_action.action_id = action.id where role_action.role_id = ?";
+ public static final String USER_PROFILE_FETCH = "select * from user usr where id=? ";
+ public static final String USER_DATA = "select COUNT(*) from user where username=?";
+ public static final String USER = "select * from user where id=?";
+ public static final String GET_USER_AUTH_DETAILS = "SELECT id, user_id as userId, auth_token FROM user_authentication WHERE id=?";
+ public static final String SAVE_USER = "INSERT INTO user(name,username,phone,img_path) VALUES (?,?,?,?)";
+ public static final String SAVE_ANONYMOUS_USER = "INSERT INTO user(name,username,phone,img_path,is_anonymous) VALUES (?,?,?,?,?)";
+ public static final String SAVE_USER_AUTHENTICATION = "INSERT INTO user_authentication(user_id,auth_token) VALUES (?,?)";
+ public static final String GET_USER_ROLE = "SELECT user_id, role_id FROM retail_user_role WHERE user_id=?";
+ public static final String GET_ROLES_FOR_USER = "select ur.role_id as roleId, r.role_name as roleName from roles r, user_role ur where r.id = ur.role_id and ur.user_id = ?";
+ public static final String USER_ACTIVE_CONDITION = " WHERE usr.is_active = ? ";
+ public static final String WHERE_CLAUSE = " WHERE ";
+ public static final String AND_CONDITION = " AND ";
+ public static final String OR_CONDITION = " OR ";
+
+ public static final String UPDATE_USER = "UPDATE user SET name = ?,username = ?, phone = ?, is_active = ?, img_path = ? where id = ? ";
+ public static final String GET_USER_COUNT = "SELECT count(*) FROM user usr";
+ public static final String GET_USER_COUNT_ON_ACTIVE_STATUS = "SELECT count(*) FROM user usr where usr.is_active = ? ";
+ public static final String GET_USER_COUNT_FOR_ROLE = "SELECT count(*) FROM user usr LEFT JOIN user_role ur ON usr.id = ur.user_id where ur.role_id = ? and usr.is_active IS TRUE";
+ public static final String GET_ROLE_COUNT = "SELECT count(*) FROM roles";
+
+ public static final String INVALIDATE_TOKEN = "DELETE from user_authentication WHERE auth_token = ? ";
+ public static final String FETCH_AUTH_TOKEN_REF = "SELECT id FROM user_authentication WHERE auth_token = ? ";
+ public static final String CHECK_USER_DEVICE_TOKEN = "SELECT COUNT(*) FROM user_device WHERE user_id = ? AND device_token = ? ";
+ public static final String INSERT_PD = "insert into password(pwd, user_id) values(?,?)";
+ public static final String INSERT_ACTION = "INSERT INTO action(`id`,`name`,`display_name`,`url`) VALUES(?,?,?,?);";
+ public static final String UPDATE_ACTION = "UPDATE action set name=?, display_name=?, url=? where id=?";
+ public static final String GET_AUTH_TYPE_ID = "select aut_id from organization_auth where org_id = ?";
+ public static final String CHECK_FIRST_ADMIN = "SELECT org_id FROM user_org WHERE user_id=?";
+ public static final String GET_MASTER_DATA_CHECK = "SELECT COUNT(user_id) as id FROM user_org WHERE org_id = ? ";
+ public static final String NEW_ORG_AUTH = "Insert into organization_auth(org_id, aut_id, base_url, email_domain) values (?,?,?,?)";
+ public static final String GET_ROLE_ID_BY_ORG = "SELECT id FROM roles where org_id = ? and role_name = ?";
+ public static final String ADD_ADMIN = "UPDATE user_role SET role_id = ? WHERE user_id = ?";
+ public static final String DELETE_ADMIN = "UPDATE user_role SET role_id = ? WHERE user_id = ?";
+ public static final String MAP_USER_TO_ORG = "Insert into user_org(user_id,org_id) values (?,?)";
+ public static final String GET_HELPDESK_ADMINS = "select user_id from helpdesk_admin where helpdesk_id=? ";
+ public static final String GET_TICKET_CC = "select user_id from ticket_cc where ticket_id=? ";
+ public static final String GET_TICKET_ATTACHMENT = "select url from ticket_attachment,attachment_url where ticket_id=? and ticket_attachment.attachment_id=attachment_url.id;";
+ public static final String REMOVE_ALL_HELPDESK_ADMIN = "DELETE FROM helpdesk_admin where helpdesk_id=?";
+ public static final String REMOVE_ALL_USERS_FROM_HELPDESK = "DELETE FROM helpdesk_users where helpdesk_id=?";
+ public static final String REMOVE_ALL_TICKET_CC = "DELETE FROM ticket_cc where ticket_id=?";
+ public static final String REMOVE_ALL_HELPDESK_SOURCE = "DELETE FROM helpdesk_source where helpdesk_id=?";
+ public static final String ADD_ADMINS_TO_HELPDESK = "insert into helpdesk_admin(helpdesk_id,user_id) values (?,?)";
+ public static final String ADD_USERS_TO_HELPDESK = "insert into helpdesk_users(helpdesk_id,user_id) values (?,?)";
+ public static final String ADD_CC_TO_TICKET = "insert into ticket_cc(ticket_id,user_id) values (?,?)";
+ public static final String GET_USER_ORG_MAP = "SELECT user_org.id as id , user_id as userId , org_id as orgId FROM \"user\", \"user_org\" where \"user\".id=user_org.user_id and \"user\".is_anonymous is false;";
+ public static final String GET_USER_ROLE_MAP = "SELECT id as id, user_id as userId, role_id as roleId FROM user_role ";
+ public static final String GET_APP_ID_HELPDESK_ID = "select helpdesk_id as helpdeskId,app_id as appId from helpdesk_app where is_active is true;";
+ public static final String GET_APP_ID_APP_OBJECT = "SELECT id,app_name as name,logo,url FROM application;";
+ public static final String GET_HELPDESK_ID_HELPDESK_OBJECT = "SELECT id,helpdesk_name as name,org_id as orgId FROM helpdesk where is_active is true ";
+ public static final String GET_USER_ID_AND_USER_NAME = "SELECT id,name FROM \"user\" where is_active is true;";
+ public static final String UPDATE_ALLOW_ALL_USERS = "UPDATE helpdesk SET allow_all_users = ? WHERE id = ?";
+ public static final String REMOVE_ALL_TICKET_ATTACHMENT = "DELETE FROM ticket_attachment where ticket_id=?";
+ public static final String GET_HELPDESK_CHANNELS = "SELECT direct, playstore, appstore, aurora_sdk FROM helpdesk where id=? and is_active is true ";
+
+ public static final String QUERY1 = "SELECT toa.aut_id as id, toa.base_url as name, auth_name as description from organization_auth toa, ";
+ public static final String QUERY2 = " authentication auth WHERE toa.aut_id = auth.id AND toa.org_id = ";
+ public static final String QUERY3 = " AND toa.is_active IS TRUE ";
+ }
+
+ public final class Ticket {
+ private Ticket() {
+ super();
+
+ }
+
+ public static final String ADD_SOURCE_TO_HELPDESK = "INSERT INTO helpdesk_source(helpdesk_id, source_id) VALUES (?,?);";
+ public static final String ADD_TICKET = "insert into ticket(created_time, rate, max_rating, priority, requested_by, description, type, updated_time, pinned_ticket) values(?,?,?,?,?,?,?,?,?);";
+ public static final String ADD_TICKET_TO_HELPDESK = "INSERT INTO helpdesk_ticket(ticket_id, sr_source_id, helpdesk_id, app_id) VALUES (?,?,?,?);";
+ public static final String UPDATE_TICKET = "update ticket set priority=?, notes=?, active=?, updated_time=? where id=?";
+ public static final String UPDATE_TICKET_REVIEW_ID = "update ticket set reviewId=? where id=?";
+ public static final String GET_ALL_TICKETS = "SELECT t.id, t.created_time as createdTime, t.updated_time as updatedTime, t.rate, t.max_rating as maxRating, t.priority, requested_by as requestedBy, description, notes , pinned_ticket as pinnedTicket from ticket t where requested_by = ? and active is true;";
+ public static final String GET_TICKET_BY_ID = "select t.id, pinned_ticket as pinnedTicket, created_time as createdTime, updated_time as updatedTime, rate, max_rating as maxRating, priority, requested_by as requestedBy, description, notes, type, sr_source_id as sourceId, helpdesk_id as helpdeskId, app_id as appId, active from ticket t, helpdesk_ticket ht where t.id = ? and t.id=ht.ticket_id and active is true;";
+ public static final String GET_ALL_TICKETS_BY_HELPDESK_ID = "select t.id as id, pinned_ticket as pinnedTicket, created_time as createdTime, updated_time as updatedTime, rate, max_rating as maxRating, priority, requested_by as requestedBy, description from ticket t, helpdesk_ticket ht where t.active is true and ht.helpdesk_id=? and t.id=ht.ticket_id order by t.id desc;";
+ public static final String GET_ALL_TICKETS_BY_APP_ID = "select t.id as id, pinned_ticket as pinnedTicket, created_time as createdTime, updated_time as updatedTime, rate, max_rating as maxRating, priority, requested_by as requestedBy, description from ticket t, helpdesk_ticket ht where t.active is true and ht.app_id=? and t.id=ht.ticket_id order by t.id desc;";
+ public static final String UPDATE_STATUS = "update tt_ticket set status=? where id=?";
+ public static final String CLOSE_TICKET = "update tt_ticket set closed_by=?,closed_time=current_timestamp,is_closed=true where id=?;";
+ public static final String APPROVE_TICKET = "update tt_ticket set updated_by=?,updated_time=current_timestamp,is_approved=true where id=?;";
+ public static final String GET_VERSION_FOR_TEMPLATES = "SELECT version FROM template_version ";
+ public static final String UPDATE_VERSION_TIMESTAMP = " UPDATE template_version SET version = ? ";
+ public static final String UPDATE_NOTES_TO_TICKETS = "update ticket set notes=? where id=?";
+ public static final String UPDATE_UPDATES = "update ticket_updates set updates=?, active=?, created_date=? where id=?";
+ public static final String ADD_UPDATES = "insert into ticket_updates(updates,created_by,ticket_id,created_date) values(?,?,?,?);";
+ public static final String INSERT_TYPE_FOR_TICKETS = " INSERT INTO ticket_details (ticket_id, info_type) values (?,?)";
+ public static final String INSERT_WORKFLOW_FOR_TICKET_TYPE = " INSERT INTO ticket_workflow (workflow_id, ticket_id) VALUES (?, ?) ";
+ public static final String INSERT_CHECKLIST_FOR_TICKET_TYPE = " INSERT INTO ticket_checklist (ticket_id, checklist_id) VALUES (?, ?)";
+ public static final String DELETE_WORKFLOW_FOR_TICKET_TYPE = "delete FROM ticket_workflow where ticket_id=?";
+ public static final String GET_DEFAULT_TICKET_TYPE = "SELECT min(id) as id FROM helpdesk_type where helpdesk_id=? and is_active is true;";
+ public static final String GET_DEFAULT_ADMIN_ID = "SELECT user_id as id FROM helpdesk_admin where helpdesk_id=? LIMIT 1;";
+ public static final String UPDATE_TICKET_WORKFLOW = "update ticket_workflow set status=?, time=? where workflow_id=? and ticket_id=?";
+ public static final String GET_UPDATES = "SELECT created_by as createdBy, updates as upds, created_date as createdDate FROM ticket_updates where ticket_id=? and active is true order by id asc; ";
+ public static final String UPDATE_TICKET_TYPE = "update ticket set type=? where id=?;";
+ public static final String UPDATE_TICKET_CHECKLIST = "update ticket_checklist set checked=? where checklist_id=? and ticket_id=?";
+ public static final String ADD_ACTIVITY_LOG = "INSERT INTO activity_logs(activity, ticket_id, timestamp, changes_by) VALUES (?,?,?,?);";
+ public static final String GET_ACTIVITY_LOGS = "select id,activity,ticket_id as ticketId, timestamp, changes_by as changesBy from activity_logs where ticket_id=?";
+ public static final String GET_WORKFLOW_NAME = "SELECT name FROM workflow_stage where id=?;";
+ public static final String UPDATE_TICKET_DESCRIPTION = "update ticket set description=? where id=?";
+ public static final String UPDATE_TICKET_PIN = "update ticket set pinned_ticket=? where id=?";
+ public static final String GET_REVIEW_ID = "SELECT reviewId FROM ticket where id=? and active is true;";
+ public static final String GET_ORG_ID_FROM_TICKET_ID = "SELECT org_id from helpdesk where id in (select helpdesk_id FROM helpdesk_ticket where ticket_id=?) limit 1;";
+ public static final String GET_APP_URL_FROM_TICKET_ID = "select url from application where id in (select app_id FROM helpdesk_ticket where ticket_id=?);";
+
+ public static final String GET_ACTIVITY_LOGS_PER_USER = "select activity_logs.id,activity,activity_logs.ticket_id as ticketId, timestamp, changes_by as changesBy, helpdesk_id as helpdeskId from activity_logs, helpdesk_ticket where activity_logs.ticket_id=helpdesk_ticket.ticket_id and activity_logs.ticket_id in (SELECT distinct t.id from ticket t where (requested_by = ? or (id in (select ticket_id from ticket_cc where user_id = ?))) and active is true) order by id desc;";
+
+ public static final String GET_CREATED_AND_COPIED_TO_TICKET_IDS = "SELECT distinct t.id from ticket t where requested_by = ? or (id in (select ticket_id from ticket_cc where user_id = ?)) and active is true;";
+ public static final String GET_CREATED_AND_COPIED_TO_TICKET_IDS_BY_HELPDESK_ID = "SELECT distinct t.id from ticket t, helpdesk_ticket where (requested_by = ? or (t.id in (select ticket_id from ticket_cc where user_id = ?))) and helpdesk_ticket.ticket_id=t.id and helpdesk_ticket.helpdesk_id=? and active is true";
+ public static final String GET_TICKETS_BY_TAGS = "SELECT distinct ticket_id as id FROM tag_ticket where tag_ticket.tag_id in (select id from tag where tag_name in ";
+ public static final String GET_HELPDESK_ID_FOR_TICKET = "select helpdesk.id from helpdesk_ticket,helpdesk where ticket_id=? and helpdesk.id=helpdesk_ticket.helpdesk_id and helpdesk.is_active is true;";
+ public static final String STATUS = "status.keyword";
+ public static final String ACTIVE = "active";
+ public static final String DESCRIPTION = "description";
+ public static final String HELPDESK_ID = "helpdeskId";
+ public static final String TAGS = "tags.keyword";
+ public static final String CC = "cc.keyword";
+ public static final String SOURCE_ID = "sourceId";
+ public static final String GET_TICKET_IDS_BY_HELPDESK_ID = "SELECT distinct t.id from ticket t, helpdesk_ticket where helpdesk_ticket.ticket_id=t.id and helpdesk_ticket.helpdesk_id=? and active is true;";
+
+ public static final String GET_TICKET_DETAILS_BY_HELPDESK = "select tkt.id as ticketId, tkt.pinned_ticket as pinnedTicket, tkt.created_time as createdTime, tkt.updated_time as updatedTime, "
+ + " tkt.rate as rate, tkt.max_rating as maxRating, tkt.priority as priority, tkt.requested_by as requestedBy, "
+ + " tkt.description as decription, tkt.notes as notes, tkt.type as type, tkt.active as active, "
+ + " ht.sr_source_id as sourceId, ht.helpdesk_id as helpdeskId, ht.app_id as appId, "
+ + " tcc.user_id as tktCCUserId, "
+ + " clist.id as clistId, clist.name as clistName, tcl.checked as tclChecked "
+ + " from ticket tkt LEFT JOIN helpdesk_ticket ht ON tkt.id=ht.ticket_id "
+ + " LEFT JOIN ticket_cc tcc ON tkt.id = tcc.ticket_id "
+ + " LEFT JOIN ticket_checklist tcl ON tkt.id = tcl.ticket_id "
+ + " LEFT JOIN checklist clist ON tcl.checklist_id = clist.id "
+ + " where ht.helpdesk_id = ? and active is true";
+ public static final String REQUESTEDBY = "requestedBy";
+ }
+
+ public static final String GET_USER_ACTIONS = "SELECT * FROM retail_actions ma inner join retail_role_actions mra on mra.action_id = ma.id where ma.enabled = true and mra.role_id = ? order by ma.order_number";
+ public static final String GET_USER_AUTH_DETAILS = "SELECT id, user_id, auth_token FROM user_authentication WHERE id=?";
+ public static final String SAVE_USER = "INSERT INTO user(name,username,password) VALUES (?,?,?)";
+ public static final String SAVE_USER_AUTHENTICATION = "INSERT INTO user_authentication(user_id,auth_token) VALUES (?,?)";
+ public static final String GET_USER_ROLE = "SELECT user_id, role_id FROM retail_user_role WHERE user_id=?";
+ public static final String GET_ROLES_FOR_USER = " select mur.user_id, mur.role_id, mr.role_name, mr.description, mr.priority from retail_user_role mur LEFT JOIN retail_role mr ON mur.role_id = mr.id "
+ + " WHERE mur.user_id = ? ";
+ public static final String USER_ACTIVE_CONDITION = " WHERE usr.is_active = ? ";
+ public static final String WHERE_CLAUSE = " WHERE ";
+ public static final String AND_CONDITION = " AND ";
+ public static final String OR_CONDITION = " OR ";
+
+ public static final String UPDATE_USER = "UPDATE user SET name = ?, username = ? , is_active = ? where id = ? ";
+ public static final String UPDATE_USER_PROFILE = "UPDATE user_profile SET name = ?, email = ?, phone_number = ?,"
+ + " updated_by = ? WHERE user_id = ? ";
+ public static final String GET_USER_COUNT = "SELECT count(*) FROM user usr";
+ public static final String GET_USER_COUNT_ON_ACTIVE_STATUS = "SELECT count(*) FROM user usr where usr.is_active = ? ";
+ public static final String GET_USER_COUNT_FOR_ROLE = "SELECT count(*) FROM user usr LEFT JOIN retail_user_role usrrole ON usr.id = usrrole.user_id where usrrole.role_id = ? "
+ + "and usr.is_active IS TRUE";
+ public static final String GET_ROLE_COUNT = "SELECT count(*) FROM retail_role";
+
+ public static final String INVALIDATE_TOKEN = "DELETE from user_authentication WHERE auth_token = ? ";
+ public static final String FETCH_AUTH_TOKEN_REF = "SELECT id FROM user_authentication WHERE auth_token = ? ";
+ public static final String CHECK_USER_DEVICE_TOKEN = "SELECT COUNT(*) FROM user_device WHERE user_id = ? AND device_token = ? ";
+ public static final String GET_S3_ACCESS = "SELECT access_key as accessKey,secret_key as secretKey,bucket_name as bucketName FROM s3_config WHERE id = 1";
+ public static final String GET_CONFIG = "SELECT client_id as clientId,client_secret as clientSecret,refresh_token as refreshToken FROM review_config where org_id=?;";
+ public static final String INSERT_PROFILE_PICTURE = "UPDATE user set img_path=? WHERE id=?";
+ public static final String GET_DP = "SELECT img_path FROM user WHERE id=?";
+ public static final String ADD_ATTACHMENT_TO_TICKET = "insert into ticket_attachment(ticket_id, attachment_id) values (?,?);";
+ public static final String INSERT_ATTACHMENT = "insert into attachment_url(url) values (?);";
+}
diff --git a/src/main/java/org/upsmf/grievance/util/SqlConstants.java b/src/main/java/org/upsmf/grievance/util/SqlConstants.java
new file mode 100644
index 0000000..5452b48
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/SqlConstants.java
@@ -0,0 +1,86 @@
+package org.upsmf.grievance.util;
+
+public final class SqlConstants {
+
+ public final class DbAttributes {
+ private DbAttributes() {
+ super();
+ }
+
+ public static final String ID = "id";
+ public static final String NAME = "name";
+ public static final String USERNAME = "username";
+ public static final String ISACTIVE = "isActive";
+ public static final String PSWRD = "password";
+ public static final String ORGID = "orgId";
+ public static final String USERID = "userId";
+
+ public static final String ROLEID = "roleId";
+ public static final String ROLENAME = "roleName";
+ public static final String ROLEORGID = "roleOrgId";
+
+ public static final String ACTIONID = "actionId";
+ public static final String ACTIONNAME = "actionName";
+ public static final String ACTIONDISPLAYNAME = "actionDisplayName";
+ public static final String ACTIONQUERYPARAMS = "actionQueryParams";
+ public static final String ACTIONSERVICECODE = "actionServiceCode";
+ public static final String ACTIONURL = "actionUrl";
+
+ public static final String ROLEORORG = "roleOrOrg";
+
+ public static final String LOGO = "logo";
+ public static final String URL = "url";
+
+ public static final String ORGNAME = "orgName";
+ public static final String DOMAIN = "domain";
+ public static final String COLOR = "color";
+ public static final String CREATEDBY = "createdBy";
+ public static final String CREATEDDATE = "createdDate";
+ public static final String DESCRIPTION = "description";
+
+ public static final String HELPDESKTYPEID = "helpdeskTypeId";
+ public static final String HELPDESKTYPE = "helpdeskType";
+ public static final String WORKFLOWSTAGEID = "workflowStageId";
+ public static final String WORKFLOWSTAGE = "workflowStage";
+ public static final String CHECKLISTID = "checklistId";
+ public static final String CHECKLISTNAME = "checklistName";
+
+ public static final String ITEMNAME = "itemName";
+ public static final String HELPDESKID = "helpdeskId";
+
+ public static final String TICKETID = "ticketId";
+ public static final String APPVERSION = "appVersion";
+ public static final String PINNEDTICKET = "pinnedTicket";
+ public static final String CREATEDTIME = "createdTime";
+ public static final String UPDATEDTIME = "updatedTime";
+ public static final String RATING = "rate";
+ public static final String MAXRATING = "maxRating";
+ public static final String PRIORITY = "priority";
+ public static final String REQUESTEDBY = "requestedBy";
+ public static final String ASSIGNEDTO = "assignedTo";
+ public static final String NOTES = "notes";
+ public static final String TYPE = "type";
+ public static final String ACTIVE = "active";
+ public static final String SOURCEID = "sourceId";
+ public static final String APPID = "appId";
+ public static final String TKTCCUSERID = "tktCCUserId";
+ public static final String CLISTID = "clistId";
+ public static final String CLISTNAME = "clistName";
+ public static final String TCLCHECKED = "tclChecked";
+ public static final String PHONE = "phone";
+ public static final String IMAGE_PATH = "img_path";
+ public static final String TICKET_ID = "ticketId";
+ public static final String STATUS = "status";
+ public static final String TIME = "time";
+ public static final String WORKFLOWID = "workFlowId";
+ public static final String IS_ACTIVE = "is_active";
+ public static final String CREATED_DATE = "created_date";
+ public static final String UPDATED_DATE = "updated_date";
+ public static final String AUTH_TOKEN = "auth_token";
+ public static final String DISPLAY_NAME = "display_name";
+ public static final String CHECKED = "checked";
+ public static final String ALLOW_ALL_USERS = "allow_all_users";
+
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/executor/FetchReviewsWeeklyJob.java b/src/main/java/org/upsmf/grievance/util/executor/FetchReviewsWeeklyJob.java
new file mode 100644
index 0000000..d978b67
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/executor/FetchReviewsWeeklyJob.java
@@ -0,0 +1,33 @@
+package org.upsmf.grievance.util.executor;
+
+import org.quartz.Job;
+import org.quartz.JobExecutionContext;
+import org.quartz.JobExecutionException;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+
+import org.upsmf.grievance.dao.TicketDao;
+import org.upsmf.grievance.dao.UserDao;
+
+public class FetchReviewsWeeklyJob implements Job {
+ public static final Logger LOGGER = LoggerFactory.getLogger(FetchReviewsWeeklyJob.class);
+ private static final String CLASSNAME = FetchReviewsWeeklyJob.class.getName();
+
+ @Autowired
+ private UserDao userDao;
+
+ @Autowired
+ private TicketDao ticketDao;
+
+ @Override
+ public void execute(JobExecutionContext ctx) throws JobExecutionException {
+ try {
+ userDao.getReviews();
+ ticketDao.getFeedBacksFromAuroraSdk();
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage(), CLASSNAME);
+ }
+ }
+
+}
diff --git a/src/main/java/org/upsmf/grievance/util/executor/ReviewsSchedulerManager.java b/src/main/java/org/upsmf/grievance/util/executor/ReviewsSchedulerManager.java
new file mode 100644
index 0000000..58c2b9f
--- /dev/null
+++ b/src/main/java/org/upsmf/grievance/util/executor/ReviewsSchedulerManager.java
@@ -0,0 +1,38 @@
+package org.upsmf.grievance.util.executor;
+
+import org.quartz.CronScheduleBuilder;
+import org.quartz.JobBuilder;
+import org.quartz.JobDetail;
+import org.quartz.Scheduler;
+import org.quartz.Trigger;
+import org.quartz.TriggerBuilder;
+import org.quartz.impl.StdSchedulerFactory;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+public class ReviewsSchedulerManager {
+ private static final String CLASSNAME = ReviewsSchedulerManager.class.getName();
+ public static final Logger LOGGER = LoggerFactory.getLogger(FetchReviewsWeeklyJob.class);
+
+ /**
+ * scheduler job is configured here
+ */
+ public static void schedule() {
+ JobDetail weeklyJob = JobBuilder.newJob(FetchReviewsWeeklyJob.class)
+ .withIdentity("WeeklyFetchReviews", "WeeklyFetchReviewsData").build();
+ Trigger weeklyTrigger = TriggerBuilder.newTrigger().withIdentity("FetchReviewsWeekly", "FetchReviewsDataWeekly")
+ .withSchedule(CronScheduleBuilder.cronSchedule("0 0 8 ? * SUN *")).build();
+ try {
+ Scheduler scheduler = new StdSchedulerFactory().getScheduler();
+ scheduler.start();
+ scheduler.scheduleJob(weeklyJob, weeklyTrigger);
+ } catch (Exception e) {
+ LOGGER.error(e.getMessage(), CLASSNAME);
+ }
+
+ }
+
+ private ReviewsSchedulerManager() {
+ super();
+ }
+}
\ No newline at end of file
diff --git a/src/main/resources/accesstokenspec.json b/src/main/resources/accesstokenspec.json
new file mode 100644
index 0000000..646e55a
--- /dev/null
+++ b/src/main/resources/accesstokenspec.json
@@ -0,0 +1,11 @@
+[
+ {
+ "operation": "shift",
+ "spec": {
+ "access_token": "accessToken",
+ "expires_in": "expiresIn",
+ "scope": "scope",
+ "token_type": "tokenType"
+ }
+ }
+]
\ No newline at end of file
diff --git a/src/main/resources/application.properties b/src/main/resources/application.properties
new file mode 100644
index 0000000..a10bd9f
--- /dev/null
+++ b/src/main/resources/application.properties
@@ -0,0 +1,38 @@
+# SET CONTEXT PATH
+server.port=8085
+spring.main.allow-bean-definition-overriding=true
+
+spring.http.multipart.max-file-size=10MB
+spring.http.multipart.max-request-size=10MB
+
+spring.datasource.url=jdbc:postgresql://localhost:5432/postgres
+spring.datasource.username=postgres
+spring.datasource.password=mysecretpassword
+spring.datasource.driver-class-name=org.postgresql.Driver
+spring.jpa.hibernate.ddl-auto=none
+spring.datasource.initialization-mode=always
+spring.jpa.properties.hibernate.jdbc.lob.non_contextual_creation=true
+
+urls.whitelist=/,/user/login,/user/logout,/signup,/token/validate,/upload,/user/forgotPassword,/superadmin/getAuthTypes,/tickets/getTemplateVersion,/user/updateEkstepUser,/superadmin/addOrganization,/helpdesk/getPerformanceWithoutAccessControl
+
+services.esindexer.host=es.rain.idc.tarento.com
+services.esindexer.host.name=http://es.rain.idc.tarento.com/
+services.esindexer.host.port=9200
+services.esindexer.username=elastic
+services.esindexer.password=Elastic123
+es.templates.index.name=tkt_templates
+es.templates.document.type=tkt_templates
+elasticsearch.url=elasticsearch-dev.idc.tarento.com
+elasticsearch.index=ticket-prod
+elasticsearch.type=doc
+
+
+elk.data.up=true
+
+image.source.aws=true
+image.source.attachment.aws=true
+
+
+
+
+
diff --git a/src/main/resources/application.properties.j2 b/src/main/resources/application.properties.j2
new file mode 100644
index 0000000..064498f
--- /dev/null
+++ b/src/main/resources/application.properties.j2
@@ -0,0 +1,32 @@
+# SET CONTEXT PATH
+server.port=8081
+
+
+spring.datasource.driver-class-name=com.mysql.jdbc.Driver
+spring.datasource.url=jdbc:mysql://localhost:3306/aurora_desk?autoReconnect=true&zeroDateTimeBehavior=convertToNull
+spring.datasource.username={{ datasource_user | b64decode }}
+spring.datasource.password={{ datasource_pwd | b64decode }}
+spring.http.multipart.max-file-size=10MB
+spring.http.multipart.max-request-size=10MB
+
+urls.whitelist=/,/user/login,/user/logout,/signup,/token/validate,/upload,/user/forgotPassword,/superadmin/getAuthTypes,/tickets/getTemplateVersion,/user/updateEkstepUser,/superadmin/addOrganization,/helpdesk/getPerformanceWithoutAccessControl
+
+services.esindexer.host={{ es_host | b64decode }}
+services.esindexer.host.name={{ es_host_name | b64decode }}
+services.esindexer.host.port=9200
+services.esindexer.username={{ es_user | b64decode }}
+services.esindexer.password={{ es_pwd | b64decode }}
+es.templates.index.name=tkt_templates
+es.templates.document.type=tkt_templates
+elasticsearch.url=elasticsearch-dev.idc.tarento.com
+elasticsearch.index=aurora-ticket
+elasticsearch.type=doc
+
+elk.data.up=true
+
+image.source.aws=true
+image.source.attachment.aws=true
+
+
+
+
diff --git a/src/main/resources/reviewspec.json b/src/main/resources/reviewspec.json
new file mode 100644
index 0000000..80743dd
--- /dev/null
+++ b/src/main/resources/reviewspec.json
@@ -0,0 +1,43 @@
+[
+ {
+ "operation": "shift",
+ "spec": {
+ "authorName": "userName",
+ "reviewId": "reviewId",
+ "comments": {
+ "0": {
+ "userComment": {
+ "text": "feedback",
+ "starRating": "rate",
+ "lastModified": {
+ "seconds": "userTimestamp"
+ },
+ "androidOsVersion": "osVersion",
+ "appVersionName": "appVersion",
+ "deviceMetadata": {
+ "productName": "deviceName",
+ "manufacturer": "deviceManufacture",
+ "deviceClass": "deviceType"
+ }
+ }
+ },
+ "*": {
+ "developerComment": {
+ "text": "developerComment",
+ "lastModified": {
+ "seconds": "developerTimestamp"
+ }
+ }
+ }
+ }
+ }
+ },
+ {
+ "operation": "default",
+ "spec": {
+ "maxRating": "5",
+ "sourceId": "4",
+ "pinnedTicket": "false"
+ }
+ }
+]
diff --git a/src/test/java/org/upsmf/grievance/dao/impl/ApplicatioDaoImplTest.java b/src/test/java/org/upsmf/grievance/dao/impl/ApplicatioDaoImplTest.java
new file mode 100644
index 0000000..c09980e
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/dao/impl/ApplicatioDaoImplTest.java
@@ -0,0 +1,292 @@
+package org.upsmf.grievance.dao.impl;
+
+import static org.junit.Assert.assertEquals;
+import static org.mockito.Matchers.eq;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.upsmf.grievance.dao.impl.ApplicationDaoImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.mockito.Spy;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.RowMapper;
+
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.ServiceRequest;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.util.S3FileManager;
+
+public class ApplicatioDaoImplTest {
+
+ @Mock
+ JdbcTemplate jdbcTemplate;
+
+ @InjectMocks
+ ApplicationDaoImpl applicationDao;
+
+ @Before
+ public void setUp() {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Spy
+ private ApplicationDaoImpl appDao;
+
+ @Spy
+ private S3FileManager s3;
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateAppTest() {
+ App app = new App();
+ app.setActiveStatus(false);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(app.getActiveStatus(), applicationDao.updateApp(app, new User()).getActiveStatus());
+ }
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ //
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ //
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ //
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void mapAppsToHelpdeskTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(0L);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(false, applicationDao.mapAppsToHelpdesk(new StatusIdMap()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void mapAppsToHelpdeskNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(0L);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, applicationDao.mapAppsToHelpdesk(new StatusIdMap()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(new ArrayList<App>());
+ Mockito.doReturn(new ArrayList<App>()).when(appDao).getLogo(Matchers.any());
+ assertEquals(0, applicationDao.getApp(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getLogoTest() {
+ List<App> a = new ArrayList<App>();
+ App app = new App();
+ a.add(app);
+ app.setLogo("p");
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(1L);
+ Mockito.doReturn("d").when(appDao).getAppLogo(Matchers.any());
+ assertEquals(a.getClass(), applicationDao.getLogo(a).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllAppsTest() {
+ List<App> a = new ArrayList<App>();
+ App app = new App();
+ a.add(app);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(a);
+ Mockito.doReturn(a).when(appDao).getLogo(Matchers.any());
+ assertEquals(1, applicationDao.getAllApps().size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppsByOrgIdTest() {
+ List<App> a = new ArrayList<App>();
+ App app = new App();
+ a.add(app);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(a);
+ Mockito.doReturn(a).when(appDao).getLogo(Matchers.any());
+ assertEquals(1, applicationDao.getAppsByOrgId(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getServiceRequestsTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(new ArrayList<ServiceRequest>());
+ assertEquals(0, applicationDao.getServiceRequests().size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppIdAndAppObjectTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(new ArrayList<App>());
+ assertEquals(0, applicationDao.getAppIdAndAppObject().size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateAppNullTest() {
+ App app = new App();
+ app.setActiveStatus(false);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(app.getActiveStatus(), applicationDao.updateApp(app, new User()).getActiveStatus());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ Mockito.doReturn(new ArrayList<App>()).when(appDao).getLogo(Matchers.any());
+ assertEquals(null, applicationDao.getApp(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getLogoNullTest() {
+ List<App> a = new ArrayList<App>();
+ App app = new App();
+ a.add(app);
+ app.setLogo("p");
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ Mockito.doReturn("d").when(appDao).getAppLogo(Matchers.any());
+ assertEquals(a.getClass(), applicationDao.getLogo(a).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllAppsNullTest() {
+ List<App> a = new ArrayList<App>();
+ App app = new App();
+ a.add(app);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ Mockito.doReturn(new ArrayList<App>()).when(appDao).getLogo(Matchers.any());
+ assertEquals(null, applicationDao.getAllApps());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppsByOrgIdNullTest() {
+ List<App> a = new ArrayList<App>();
+ App app = new App();
+ a.add(app);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ Mockito.doReturn(new ArrayList<App>()).when(appDao).getLogo(Matchers.any());
+ assertEquals(new ArrayList<>(), applicationDao.getAppsByOrgId(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getServiceRequestsNullTest() {
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, applicationDao.getServiceRequests());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppIdAndAppObjectNullTest() {
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, applicationDao.getAppIdAndAppObject());
+ }
+
+}
diff --git a/src/test/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImplTest.java b/src/test/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImplTest.java
new file mode 100644
index 0000000..2750038
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/dao/impl/HelpdeskDaoImplTest.java
@@ -0,0 +1,281 @@
+package org.upsmf.grievance.dao.impl;
+
+import static org.junit.Assert.assertEquals;
+import static org.mockito.Matchers.eq;
+
+import java.util.ArrayList;
+import java.util.Arrays;
+import java.util.List;
+
+import org.upsmf.grievance.dao.impl.HelpdeskDaoImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.RowMapper;
+
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.HelpdeskRowRecordMapper;
+
+public class HelpdeskDaoImplTest {
+
+ @Mock
+ JdbcTemplate jdbcTemplate;
+
+ @InjectMocks
+ HelpdeskDaoImpl helpdeskDao;
+
+ @Before
+ public void setUp() {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllHelpdesksTest() {
+ List<HelpdeskDto> list = new ArrayList<>();
+ HelpdeskDto h = new HelpdeskDto();
+ h.setId(1L);
+ list.add(h);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(list);
+ assertEquals(1, helpdeskDao.getAllHelpdesks(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getHelpdeskForIdTest() {
+ HelpdeskRowRecordMapper rowMapper = new SqlDataMapper().new HelpdeskRowRecordMapper();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(Arrays.asList(new HelpdeskDto()));
+ assertEquals(rowMapper.getClass(), helpdeskDao.getHelpdeskForId(1L, 1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getChecklistItemsForHelpdeskTest() {
+ List<ChecklistItem> checklistItems = new ArrayList<>();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(checklistItems);
+ assertEquals(checklistItems.getClass(), helpdeskDao.getChecklistItemsForHelpdesk(1L, 1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getHelpdeskAdminsTest() {
+ Mockito.when(jdbcTemplate.queryForList(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(Arrays.asList(1L, 2L));
+ assertEquals(2, helpdeskDao.getHelpdeskAdmins(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void addUpdateHelpdeskUsersTest() {
+ Helpdesk helpdesk = new Helpdesk();
+ helpdesk.setUserIds(Arrays.asList(1L, 2L));
+ helpdesk.setAllowAllUsers(false);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, helpdeskDao.addUpdateHelpdeskUsers(helpdesk));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void addUpdateHelpdeskUsersTrueTest() {
+ Helpdesk helpdesk = new Helpdesk();
+ helpdesk.setUserIds(Arrays.asList(1L, 2L));
+ helpdesk.setAllowAllUsers(true);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, helpdeskDao.addUpdateHelpdeskUsers(helpdesk));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteTypeForHelpdeskTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, helpdeskDao.deleteTypeForHelpdesk(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteWorkflowForHelpdeskTypeTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, helpdeskDao.deleteWorkflowForHelpdeskType(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteChecklistForHelpdeskTypeTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, helpdeskDao.deleteChecklistForHelpdeskType(1L, 1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteChecklistForHelpdeskTypeFalseTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, helpdeskDao.deleteChecklistForHelpdeskType(1L, 1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppIdAndHelpDeskIdTest() {
+ List<HelpDeskApp> helpdeskApp = new ArrayList<HelpDeskApp>();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(helpdeskApp);
+ assertEquals(0, helpdeskDao.getAppIdAndHelpDeskId().size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getHelpdeskObjectFromHelpdeskIdTest() {
+ List<Helpdesk> helpdesk = new ArrayList<Helpdesk>();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(helpdesk);
+ assertEquals(0, helpdeskDao.getHelpdeskObjectFromHelpdeskId().size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAdminForHelpeskIdTest() {
+ List<User> user = new ArrayList<User>();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(user);
+ assertEquals(0, helpdeskDao.getAdminForHelpeskId(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllHelpdesksNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(new ArrayList<>(), helpdeskDao.getAllHelpdesks(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getHelpdeskForIdNullTest() {
+ HelpdeskRowRecordMapper rowMapper = new SqlDataMapper().new HelpdeskRowRecordMapper();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(rowMapper.getClass(), helpdeskDao.getHelpdeskForId(1L, 1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getChecklistItemsForHelpdeskNullTest() {
+ List<ChecklistItem> checklistItems = new ArrayList<>();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(checklistItems.getClass(), helpdeskDao.getChecklistItemsForHelpdesk(1L, 1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getHelpdeskAdminsNullTest() {
+ Mockito.when(jdbcTemplate.queryForList(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, helpdeskDao.getHelpdeskAdmins(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void addUpdateHelpdeskUsersNullTest() {
+ Helpdesk helpdesk = new Helpdesk();
+ helpdesk.setUserIds(Arrays.asList(1L, 2L));
+ helpdesk.setAllowAllUsers(false);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, helpdeskDao.addUpdateHelpdeskUsers(helpdesk));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteTypeForHelpdeskNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, helpdeskDao.deleteTypeForHelpdesk(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteWorkflowForHelpdeskTypeNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, helpdeskDao.deleteWorkflowForHelpdeskType(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteChecklistForHelpdeskTypeNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, helpdeskDao.deleteChecklistForHelpdeskType(1L, 1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppIdAndHelpDeskIdNullTest() {
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, helpdeskDao.getAppIdAndHelpDeskId());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getHelpdeskObjectFromHelpdeskIdNullTest() {
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, helpdeskDao.getHelpdeskObjectFromHelpdeskId());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAdminForHelpeskIdNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, helpdeskDao.getAdminForHelpeskId(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getUsersForHelpeskIdNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(new ArrayList<>(), helpdeskDao.getUsersForHelpeskId(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteTypeForHelpdeskTrueTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, helpdeskDao.deleteTypeForHelpdesk(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteWorkflowForHelpdeskTypeTrueTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, helpdeskDao.deleteWorkflowForHelpdeskType(1L));
+ }
+
+}
diff --git a/src/test/java/org/upsmf/grievance/dao/impl/RoleDaoImplTest.java b/src/test/java/org/upsmf/grievance/dao/impl/RoleDaoImplTest.java
new file mode 100644
index 0000000..825e737
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/dao/impl/RoleDaoImplTest.java
@@ -0,0 +1,124 @@
+package org.upsmf.grievance.dao.impl;
+
+import static org.junit.Assert.assertEquals;
+import static org.mockito.Matchers.eq;
+
+import java.util.ArrayList;
+
+import org.upsmf.grievance.dao.impl.RoleDaoImpl;
+import org.upsmf.grievance.dao.impl.SuperAdminDaoImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.mockito.Spy;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.RowMapper;
+
+import org.upsmf.grievance.model.Role;
+
+public class RoleDaoImplTest {
+
+ @Mock
+ JdbcTemplate jdbcTemplate;
+
+ @InjectMocks
+ RoleDaoImpl roleDao;
+
+ @Before
+ public void setUp() {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Spy
+ private RoleDaoImpl role;
+
+ @Spy
+ private SuperAdminDaoImpl superAdmin;
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void saveRoleTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(new Role().getClass(), roleDao.saveRole(new Role()).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateRoleTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(new Role().getClass(), roleDao.updateRole(new Role()).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllRolesTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(new ArrayList<Role>());
+ assertEquals(0, roleDao.getAllRoles(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findByIdTest() {
+ Mockito.when(
+ jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(String.class)))
+ .thenReturn("d");
+ assertEquals("d", roleDao.findById(new Role()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllOrgRolesTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenReturn(new ArrayList<Role>());
+ assertEquals(0, roleDao.getAllOrgRoles().size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void saveRoleNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, roleDao.saveRole(new Role()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateRoleNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, roleDao.updateRole(new Role()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllRolesNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, roleDao.getAllRoles(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findByIdNullTest() {
+ Mockito.when(
+ jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(String.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, roleDao.findById(new Role()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllOrgRolesNullTest() {
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(new ArrayList<>(), roleDao.getAllOrgRoles());
+ }
+
+}
diff --git a/src/test/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImplTest.java b/src/test/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImplTest.java
new file mode 100644
index 0000000..86ab970
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/dao/impl/SuperAdminDaoImplTest.java
@@ -0,0 +1,179 @@
+package org.upsmf.grievance.dao.impl;
+
+import static org.junit.Assert.assertEquals;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.upsmf.grievance.dao.impl.SuperAdminDaoImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.RowMapper;
+
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+
+public class SuperAdminDaoImplTest {
+
+ @Mock
+ JdbcTemplate jdbcTemplate;
+
+ @InjectMocks
+ SuperAdminDaoImpl superAdminDao;
+
+ @Before
+ public void setUp() {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllOrganizationTest() {
+ List<Organization> list = new ArrayList<>();
+ Organization org = new Organization();
+ org.setId(1L);
+ list.add(org);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(list);
+ assertEquals(1, superAdminDao.getAllOrganization().size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteOrganizationTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, superAdminDao.deleteOrganization(new Organization()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteOrganizationFalseTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, superAdminDao.deleteOrganization(new Organization()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getOrganizationByUserIdTest() {
+ List<Organization> list = new ArrayList<>();
+ Organization org = new Organization();
+ org.setId(1L);
+ list.add(org);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(list);
+ assertEquals(1, superAdminDao.getOrganizationByUserId(1l));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void mapUserToOrgTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, superAdminDao.mapUserToOrg(1L, 2));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void mapUserToOrgFalseTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, superAdminDao.mapUserToOrg(1L, 2));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void userDetailsByUserIdTest() {
+ List<User> list = new ArrayList<>();
+ User user = new User();
+ user.setId(4L);
+ list.add(user);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(list);
+ assertEquals(4L, superAdminDao.userDetailsByUserId(1L).getId().longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void mapAppsToOrgTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, superAdminDao.mapAppsToOrg(new StatusIdMap()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getOrganizationByUserTest() {
+ List<Organization> list = new ArrayList<>();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(list);
+ assertEquals(0, list.size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllOrganizationNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(new ArrayList<>(), superAdminDao.getAllOrganization());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteOrganizationNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, superAdminDao.deleteOrganization(new Organization()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getOrganizationByUserIdNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0, superAdminDao.getOrganizationByUserId(1l));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void mapUserToOrgNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, superAdminDao.mapUserToOrg(1L, 2));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void userDetailsByUserIdNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(null, superAdminDao.userDetailsByUserId(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void mapAppsToOrgNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, superAdminDao.mapAppsToOrg(new StatusIdMap()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getOrganizationByUserNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(new ArrayList<>(), superAdminDao.getOrganizationByUser(1L));
+ }
+}
diff --git a/src/test/java/org/upsmf/grievance/dao/impl/TicketDaoImplTest.java b/src/test/java/org/upsmf/grievance/dao/impl/TicketDaoImplTest.java
new file mode 100644
index 0000000..1c2e54c
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/dao/impl/TicketDaoImplTest.java
@@ -0,0 +1,337 @@
+package org.upsmf.grievance.dao.impl;
+
+import static org.junit.Assert.assertEquals;
+import static org.junit.Assert.assertNull;
+import static org.mockito.Matchers.eq;
+import static org.mockito.Mockito.mock;
+import static org.mockito.Mockito.when;
+
+import java.util.ArrayList;
+import java.util.Arrays;
+import java.util.List;
+
+import org.upsmf.grievance.dao.impl.TicketDaoImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.junit.runner.RunWith;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.powermock.api.mockito.PowerMockito;
+import org.powermock.core.classloader.annotations.PrepareForTest;
+import org.powermock.modules.junit4.PowerMockRunner;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.PreparedStatementCreator;
+import org.springframework.jdbc.core.RowMapper;
+import org.springframework.jdbc.support.KeyHolder;
+
+import org.upsmf.grievance.dto.TicketTypeDto;
+import org.upsmf.grievance.dto.TicketWorkflowDto;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.ChecklistItem;
+import org.upsmf.grievance.model.KeyFactory;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.Updates;
+
+@RunWith(PowerMockRunner.class)
+@PrepareForTest({ KeyFactory.class })
+public class TicketDaoImplTest {
+
+ @Mock
+ JdbcTemplate jdbcTemplate;
+
+ @InjectMocks
+ TicketDaoImpl ticketdao;
+
+ @Before
+ public void setUp() {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Test
+ public void deleteWorkflowForTicketTypeTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, ticketdao.deleteWorkflowForTicketType(1L));
+ }
+
+ @Test
+ public void deleteWorkflowForTicketTypeFalseTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, ticketdao.deleteWorkflowForTicketType(1L));
+ }
+
+ @Test
+ public void deleteChecklistForTicketTypeTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, ticketdao.deleteChecklistForTicketType(new TicketTypeDto()));
+ }
+
+ @Test
+ public void deleteChecklistForTicketTypeFalseTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, ticketdao.deleteChecklistForTicketType(new TicketTypeDto()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getWorkflowForTicketTest() {
+ TicketWorkflowDto t = new TicketWorkflowDto();
+ t.setId(1L);
+ List<TicketWorkflowDto> ticketWorkFlow = new ArrayList<>();
+ ticketWorkFlow.add(t);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(ticketWorkFlow);
+ assertEquals(1L, ticketdao.getWorkflowForTicket(1L).get(0).getId().longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void addUpdateUpdatesToTicket() {
+ Updates u = new Updates();
+ u.setId(1L);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, ticketdao.addUpdateUpdatesToTicket(u));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void addUpdateUpdatesToTicketNull() {
+ Updates u = new Updates();
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, ticketdao.addUpdateUpdatesToTicket(u));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getUpdatesForTicketTest() {
+ Updates u = new Updates();
+ u.setId(1L);
+ List<Updates> update = new ArrayList<>();
+ update.add(u);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(update);
+ assertEquals(1L, ticketdao.getUpdatesForTicket(1L).get(0).getId().longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getTemplatesVersionTest() {
+ Updates u = new Updates();
+ u.setId(1L);
+ List<Updates> update = new ArrayList<>();
+ update.add(u);
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class))).thenReturn(1L);
+ assertEquals(1L, ticketdao.getTemplatesVersion().longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateTemplateVersionTest() {
+ Updates u = new Updates();
+ u.setId(1L);
+ List<Updates> update = new ArrayList<>();
+ update.add(u);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, ticketdao.updateTemplateVersion(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getTicketCCTest() {
+ List<Long> l = Arrays.asList(1L, 2L, 3L);
+ Mockito.when(jdbcTemplate.queryForList(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(l);
+ assertEquals(3, ticketdao.getTicketCC(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateTicketChecklistFalseTest() {
+ Ticket ticket = new Ticket();
+ List<ChecklistItem> cc = new ArrayList<>();
+ ChecklistItem e = new ChecklistItem();
+ e.setId(1L);
+ cc.add(e);
+ ticket.setChecklist(cc);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertEquals(true, ticketdao.updateTicketChecklist(ticket));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateTicketChecklistTest() {
+ Ticket ticket = new Ticket();
+ List<ChecklistItem> cc = new ArrayList<>();
+ ChecklistItem e = new ChecklistItem();
+ e.setId(1L);
+ cc.add(e);
+ ticket.setChecklist(cc);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(0);
+ assertEquals(false, ticketdao.updateTicketChecklist(ticket));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getActivityLogsPerTicketTest() {
+ List<ActivityLog> activityLogs = new ArrayList<>();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(activityLogs);
+ assertEquals(activityLogs.getClass(), ticketdao.getActivityLogsPerTicket(1L).getClass());
+ }
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ @Test
+ public void getLastInsertIdTest() {
+ KeyHolder keyHolder = mock(KeyHolder.class);
+ Mockito.when(keyHolder.getKey()).thenReturn(1L);
+ PowerMockito.mockStatic(KeyFactory.class);
+ PowerMockito.when(KeyFactory.getkeyHolder()).thenReturn(keyHolder);
+ when(jdbcTemplate.update(Matchers.any(PreparedStatementCreator.class), Matchers.any(KeyHolder.class)))
+ .thenReturn(1);
+ assertEquals(1L, ticketdao.getLastInsertId("d").longValue());
+ }
+
+ @Test
+ public void addTicketActivityLogTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(1);
+ assertNull(ticketdao.addTicketActivityLog(1L, "d", 1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getChecklistItemsForTicketTest() {
+ ChecklistItem checklist = new ChecklistItem();
+ checklist.setId(1L);
+ List<ChecklistItem> checklistItems = new ArrayList<>();
+ checklistItems.add(checklist);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(checklistItems);
+ assertEquals(1L, ticketdao.getChecklistItemsForTicket(1L).get(0).getId().longValue());
+ }
+
+ @Test
+ public void keepOnlyCreatedAndCopiedToTicketsTest() {
+ Ticket ticket = new Ticket();
+ ticket.setId(1L);
+ ticket.setRequestedBy(1L);
+ List<Long> cc = Arrays.asList(1L, 2L, 4L);
+ ticket.setCc(cc);
+ List<Ticket> t = new ArrayList<>();
+ t.add(ticket);
+ assertEquals(new ArrayList<Ticket>().getClass(), ticketdao.keepOnlyCreatedAndCopiedToTickets(1L, t).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteWorkflowForTicketTypeNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, ticketdao.deleteWorkflowForTicketType(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void deleteChecklistForTicketTypeNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, ticketdao.deleteChecklistForTicketType(new TicketTypeDto()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getWorkflowForTicketNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0, ticketdao.getWorkflowForTicket(1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void addUpdateUpdatesToNullTicket() {
+ Updates u = new Updates();
+ u.setId(1L);
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, ticketdao.addUpdateUpdatesToTicket(u));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getUpdatesForTicketNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertNull(ticketdao.getUpdatesForTicket(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getTemplatesVersionNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0L, ticketdao.getTemplatesVersion().longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateTemplateVersionNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, ticketdao.updateTemplateVersion(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void updateTicketChecklistNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, ticketdao.updateTicketChecklist(new Ticket()));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getActivityLogsPerTicketNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertNull(ticketdao.getActivityLogsPerTicket(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void addTicketActivityLogNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertNull(ticketdao.addTicketActivityLog(1L, "d", 1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getChecklistItemsForTicketNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(new ArrayList<ChecklistItem>().getClass(), ticketdao.getChecklistItemsForTicket(1L).getClass());
+ }
+
+}
diff --git a/src/test/java/org/upsmf/grievance/dao/impl/UserDaoImplTest.java b/src/test/java/org/upsmf/grievance/dao/impl/UserDaoImplTest.java
new file mode 100644
index 0000000..1db2b33
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/dao/impl/UserDaoImplTest.java
@@ -0,0 +1,529 @@
+package org.upsmf.grievance.dao.impl;
+
+import static org.junit.Assert.assertEquals;
+import static org.junit.Assert.assertNull;
+import static org.mockito.Matchers.anyString;
+import static org.mockito.Matchers.eq;
+
+import java.util.ArrayList;
+import java.util.Arrays;
+import java.util.List;
+
+import org.upsmf.grievance.dao.impl.SuperAdminDaoImpl;
+import org.upsmf.grievance.dao.impl.UserDaoImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.junit.runner.RunWith;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.mockito.Spy;
+import org.mockito.runners.MockitoJUnitRunner;
+import org.springframework.jdbc.core.JdbcTemplate;
+import org.springframework.jdbc.core.RowMapper;
+
+import org.upsmf.grievance.dto.OrgUserRoleDto;
+import org.upsmf.grievance.dto.UserDto;
+import org.upsmf.grievance.model.Action;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.MasterData;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.UserAuthentication;
+import org.upsmf.grievance.model.mapper.SqlDataMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserDetailsMapper;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.UserRoleMapper;
+
+@RunWith(MockitoJUnitRunner.class)
+public class UserDaoImplTest {
+
+ @Mock
+ JdbcTemplate jdbcTemplate;
+
+ @Spy
+ private SuperAdminDaoImpl superAdminDao;
+
+ @InjectMocks
+ UserDaoImpl userdao;
+
+ @Before
+ public void setUp() {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findAllActionsByRoleIdTest() {
+ Action action = new Action();
+ action.setId(1L);
+ List<Action> actions = new ArrayList<>();
+ actions.add(action);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenReturn(actions);
+ List<Action> act = userdao.findAllActionsByRoleID(1);
+ assertEquals(1, act.size());
+ }
+
+ @Test
+ public void getAuthIdTest() {
+ User user = new User();
+ user.setId(1L);
+ List<User> users = new ArrayList<>();
+ users.add(user);
+ Mockito.doReturn(2).when(superAdminDao).getOrganizationByUserId(1L);
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Integer.class)))
+ .thenReturn(1);
+ assertEquals(1, userdao.getAuthId(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findOneTest() {
+ User user = new User();
+ user.setId(1L);
+ user.setName("jay");
+ List<User> users = new ArrayList<>();
+ users.add(user);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenReturn(users);
+ assertEquals(new ArrayList<>().getClass(), userdao.findOne(1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findOneuserAuthenticationTest() {
+ UserAuthentication user = new UserAuthentication();
+ user.setAuthToken("abcd");
+ List<UserAuthentication> users = new ArrayList<>();
+ users.add(user);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenReturn(users);
+ assertEquals("abcd", userdao.findOneUserAuthentication(1L).getAuthToken());
+ }
+
+ @Test
+ public void insertIntoPasswordTest() {
+ UserAuthentication user = new UserAuthentication();
+ user.setAuthToken("abcd");
+ List<UserAuthentication> users = new ArrayList<>();
+ users.add(user);
+ Mockito.when(jdbcTemplate.update(anyString(), Matchers.<Object[]>anyVararg())).thenReturn(5);
+ assertEquals(5, userdao.insertIntoPassword(1L, "d"));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findAllRolesByUserTest() {
+ UserRoleMapper mapper = new SqlDataMapper().new UserRoleMapper();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenReturn(null);
+ assertEquals(mapper.getClass(), userdao.findAllRolesByUser(1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findListOfUsersTest() {
+ List<Long> users = Arrays.asList(1L, 2L);
+ UserDetailsMapper mapper = new SqlDataMapper().new UserDetailsMapper();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenReturn(null);
+ assertEquals(mapper.getClass(), userdao.findListOfUsers(users).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findAllTest() {
+ User user = new User();
+ user.setId(1L);
+ user.setName("jay");
+ List<User> users = new ArrayList<>();
+ users.add(user);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenReturn(users);
+ assertEquals("jay", userdao.findAll(1L).get(0).getName());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getNumberOfUsersNTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Long.class)))
+ .thenReturn(5L);
+ assertEquals(5L, userdao.getNumberOfUsers(null, false).longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getNumberOfUsersNNTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Long.class)))
+ .thenReturn(5L);
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class))).thenReturn(5L);
+ assertEquals(5L, userdao.getNumberOfUsers(null, null).longValue());
+ }
+
+ @Test
+ public void checkUserNameExistsTest() {
+ UserAuthentication user = new UserAuthentication();
+ user.setAuthToken("abcd");
+ List<UserAuthentication> users = new ArrayList<>();
+ users.add(user);
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Long.class)))
+ .thenReturn(5L);
+ assertEquals(5L, userdao.checkUserNameExists("d").longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getNumberOfRolesTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class))).thenReturn(5L);
+ assertEquals(5L, userdao.getNumberOfRoles().longValue());
+ }
+
+ @Test
+ public void invalidateTokenTest() {
+ Mockito.when(jdbcTemplate.update(anyString(), Matchers.<Object[]>anyVararg())).thenReturn(5);
+ assertEquals(true, userdao.invalidateToken("d"));
+ }
+
+ @Test
+ public void findUserByTokenTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Long.class)))
+ .thenReturn(5L);
+ assertEquals(true, userdao.findUserByToken("d"));
+ }
+
+ @Test
+ public void checkUserTokenExistsTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(5L);
+ assertEquals(true, userdao.checkUserTokenExists(1L, "d"));
+ }
+
+ @Test
+ public void fetchAuthTokenReferenceTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(5L);
+ assertEquals(5L, userdao.fetchAuthTokenReference("d a").longValue());
+ }
+
+ @Test
+ public void getFirstAdminsOfOrgTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class), Matchers.<Object[]>anyVararg()))
+ .thenReturn(5L);
+ assertEquals(true, userdao.getFirstAdminsOfOrg(1L));
+ }
+
+ @Test
+ public void getFirstAdminsOfOrgNTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class), Matchers.<Object[]>anyVararg()))
+ .thenReturn(null);
+ assertEquals(false, userdao.getFirstAdminsOfOrg(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void onBoardingCheckTest() {
+ List<MasterData> masterDataCheckList = new ArrayList<>();
+ MasterData m = new MasterData();
+ m.setField("u");
+ m.setCount(5L);
+ masterDataCheckList.add(m);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(masterDataCheckList);
+ assertEquals(false, userdao.onBoardingCheck(1L, 1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getUserProfileTest() {
+ User user = new User();
+ user.setId(1L);
+ user.setName("jay");
+ List<User> users = new ArrayList<>();
+ users.add(user);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(users);
+ assertEquals(user.getId(), userdao.getUserProfile(1L).getId());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllOrgUsersTest() {
+ List<OrgUserRoleDto> orgUserList = new ArrayList<>();
+ OrgUserRoleDto o = new OrgUserRoleDto();
+ o.setId(5L);
+ orgUserList.add(o);
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class))).thenReturn(orgUserList);
+ assertEquals(1, userdao.getAllOrgUsers().size());
+ }
+
+ /*
+ * @SuppressWarnings("unchecked")
+ *
+ * @Test public void getAllUserRoles() { List<OrgUserRoleDto> orgUserList = new
+ * ArrayList<>(); OrgUserRoleDto o = new OrgUserRoleDto(); o.setId(5L);
+ * orgUserList.add(o); Mockito.when(jdbcTemplate.query(Mockito.anyString(),
+ * Mockito.any(RowMapper.class))).thenReturn(orgUserList); assertEquals(1,
+ * userdao.getAllUserRoles().size()); }
+ */
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppIdAndHelpDeskId() {
+ List<HelpDeskApp> helpdeskAppList = new ArrayList<>();
+ HelpDeskApp o = new HelpDeskApp();
+ o.setAppId(5L);
+ helpdeskAppList.add(o);
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenReturn(helpdeskAppList);
+ assertEquals(1, userdao.getAppIdAndHelpDeskId().size());
+ }
+
+ @Test
+ public void isPasswordMatchTest() {
+ Mockito.when(
+ jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(String.class)))
+ .thenReturn("abcd");
+ assertEquals(false, userdao.isPasswordMatch(1L, "d"));
+ }
+
+ @Test
+ public void forgotPasswordTest() {
+ UserDto userDto = new UserDto();
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(2L);
+ assertEquals(2L, userdao.forgotPassword(userDto));
+ }
+
+ @Test
+ public void saveForgotPasswordTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg())).thenReturn(2);
+ assertEquals(true, userdao.saveForgotPassword(1, "d"));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getUserDetailsByEmailTest() {
+ User user = new User();
+ user.setId(1L);
+ user.setName("jay");
+ List<User> users = new ArrayList<>();
+ users.add(user);
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenReturn(users);
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenReturn(2L);
+ assertEquals(2L, userdao.getUserDetailsByEmail("d").getOrgId().longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findAllActionsByRoleIdNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0, userdao.findAllActionsByRoleID(1).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAuthIdNullTest() {
+ Mockito.doReturn(2).when(superAdminDao).getOrganizationByUserId(1L);
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Integer.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0, userdao.getAuthId(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findOneNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(new ArrayList<>().getClass(), userdao.findOne(1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findOneuserAuthenticationNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertNull(userdao.findOneUserAuthentication(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findAllRolesByUserNullTest() {
+ UserRoleMapper mapper = new SqlDataMapper().new UserRoleMapper();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(mapper.getClass(), userdao.findAllRolesByUser(1L).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findListOfUsersNullTest() {
+ List<Long> users = Arrays.asList(1L, 2L);
+ UserDetailsMapper mapper = new SqlDataMapper().new UserDetailsMapper();
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(mapper.getClass(), userdao.findListOfUsers(users).getClass());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findAllNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.any(Object[].class), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertNull(userdao.findAll(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getNumberOfUsersNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0L, userdao.getNumberOfUsers(1L, false).longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void checkUserNameExistsNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0L, userdao.checkUserNameExists("d").longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getNumberOfRolesNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0L, userdao.getNumberOfRoles().longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void invalidateTokenNullTest() {
+ Mockito.when(jdbcTemplate.update(anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, userdao.invalidateToken("d"));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void findUserByTokenNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.any(Object[].class), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, userdao.findUserByToken("d"));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void checkUserTokenExistsNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, userdao.checkUserTokenExists(1L, "d"));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void fetchAuthTokenReferenceNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0L, userdao.fetchAuthTokenReference("d a").longValue());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getFirstAdminsOfOrgNullTest() {
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), eq(Long.class), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, userdao.getFirstAdminsOfOrg(1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void onBoardingCheckNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, userdao.onBoardingCheck(1L, 1L));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAllOrgUsersNullTest() {
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertNull(userdao.getAllOrgUsers());
+ }
+
+ /*
+ * @SuppressWarnings("unchecked")
+ *
+ * @Test public void getAllUserRolesNullTest() {
+ * Mockito.when(jdbcTemplate.query(Mockito.anyString(),
+ * Mockito.any(RowMapper.class))) .thenThrow(NullPointerException.class);
+ * assertNull(userdao.getAllUserRoles()); }
+ */
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getAppIdAndHelpDeskIdNullTest() {
+ Mockito.when(jdbcTemplate.query(Matchers.anyString(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ assertNull(userdao.getAppIdAndHelpDeskId());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void isPasswordMatchNullTest() {
+ Mockito.when(
+ jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(String.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, userdao.isPasswordMatch(1L, "d"));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void forgotPasswordNullTest() {
+ UserDto userDto = new UserDto();
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertEquals(0, userdao.forgotPassword(userDto));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void saveForgotPasswordNullTest() {
+ Mockito.when(jdbcTemplate.update(Matchers.anyString(), Matchers.<Object[]>anyVararg()))
+ .thenThrow(NullPointerException.class);
+ assertEquals(false, userdao.saveForgotPassword(1, "d"));
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void getUserDetailsByEmailNullTest() {
+ Mockito.when(
+ jdbcTemplate.query(Matchers.anyString(), Matchers.<Object[]>anyVararg(), Matchers.any(RowMapper.class)))
+ .thenThrow(NullPointerException.class);
+ Mockito.when(jdbcTemplate.queryForObject(Matchers.anyString(), Matchers.<Object[]>anyVararg(), eq(Long.class)))
+ .thenThrow(NullPointerException.class);
+ assertNull(userdao.getUserDetailsByEmail("d"));
+ }
+
+}
diff --git a/src/test/java/org/upsmf/grievance/service/impl/ApplicationServiceImplTest.java b/src/test/java/org/upsmf/grievance/service/impl/ApplicationServiceImplTest.java
new file mode 100644
index 0000000..1c9abd2
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/service/impl/ApplicationServiceImplTest.java
@@ -0,0 +1,86 @@
+package org.upsmf.grievance.service.impl;
+
+import static org.junit.Assert.assertEquals;
+
+import java.util.ArrayList;
+import java.util.Arrays;
+
+import org.upsmf.grievance.service.impl.ApplicationServiceImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+
+import org.upsmf.grievance.dao.ApplicationDao;
+import org.upsmf.grievance.model.App;
+import org.upsmf.grievance.model.Role;
+import org.upsmf.grievance.model.ServiceRequest;
+import org.upsmf.grievance.model.StatusIdMap;
+import org.upsmf.grievance.model.User;
+
+public class ApplicationServiceImplTest {
+
+ @Mock
+ ApplicationDao applicationDao;
+
+ @InjectMocks
+ ApplicationServiceImpl applicationService;
+
+ @Before
+ public void setUp() throws Exception {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Test
+ public void createAppTest() {
+ Mockito.when(applicationDao.createApp(Matchers.any(App.class), Matchers.any(User.class))).thenReturn(new App());
+ Mockito.when(applicationDao.updateApp(Matchers.any(App.class), Matchers.any(User.class))).thenReturn(new App());
+ assertEquals(new App().getClass(), applicationService.createApp(new App(), new User()).getClass());
+ App a = new App();
+ a.setId(5L);
+ assertEquals(new App().getClass(), applicationService.createApp(a, new User()).getClass());
+ }
+
+ @Test
+ public void getAppTestTrue() {
+ Mockito.when(applicationDao.getApp(Matchers.any(Long.class))).thenReturn(new ArrayList<App>());
+ Mockito.when(applicationDao.getAllApps()).thenReturn(new ArrayList<App>());
+ Mockito.when(applicationDao.getAppsByOrgId(Matchers.any(Long.class))).thenReturn(new ArrayList<App>());
+ assertEquals(0, applicationService.getApp(null, "a", new User()).size());
+ assertEquals(0, applicationService.getApp(1L, "a", new User()).size());
+ User user = new User();
+ Role role = new Role();
+ role.setName("SuperAdmin");
+ user.setRoles(Arrays.asList(role));
+ assertEquals(0, applicationService.getApp(null, "a", user).size());
+ user.setOrgId(1L);
+ assertEquals(0, applicationService.getApp(null, "a", user).size());
+ }
+
+ @Test
+ public void mapAppsToHelpdeskTest() {
+ Mockito.when(applicationDao.mapAppsToHelpdesk(Matchers.any(StatusIdMap.class))).thenReturn(true);
+ assertEquals(true, applicationService.mapAppsToHelpdesk(new StatusIdMap()));
+ }
+
+ @Test
+ public void getServiceRequestsTest() {
+ Mockito.when(applicationDao.getServiceRequests()).thenReturn(new ArrayList<ServiceRequest>());
+ assertEquals(0, applicationService.getServiceRequests().size());
+ }
+
+ @Test
+ public void getAppIdAndAppObjectTest() {
+ Mockito.when(applicationDao.getAppIdAndAppObject()).thenReturn(new ArrayList<App>());
+ assertEquals(0, applicationService.getAppIdAndAppObject().size());
+ }
+
+ @Test
+ public void getAppTest() {
+ Mockito.when(applicationDao.getAppsByOrgId(Matchers.any(Long.class))).thenReturn(new ArrayList<App>());
+ assertEquals(0, applicationService.getApp(1L).size());
+ }
+}
diff --git a/src/test/java/org/upsmf/grievance/service/impl/HelpdeskServiceImplTest.java b/src/test/java/org/upsmf/grievance/service/impl/HelpdeskServiceImplTest.java
new file mode 100644
index 0000000..14d861d
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/service/impl/HelpdeskServiceImplTest.java
@@ -0,0 +1,116 @@
+package org.upsmf.grievance.service.impl;
+
+import static org.junit.Assert.assertEquals;
+import static org.junit.Assert.assertTrue;
+
+import java.util.ArrayList;
+import java.util.List;
+
+import org.upsmf.grievance.service.impl.HelpdeskServiceImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.mockito.Spy;
+
+import org.upsmf.grievance.dao.HelpdeskDao;
+import org.upsmf.grievance.dto.HelpdeskDto;
+import org.upsmf.grievance.dto.HelpdeskTypeDto;
+import org.upsmf.grievance.model.HelpDeskApp;
+import org.upsmf.grievance.model.Helpdesk;
+import org.upsmf.grievance.model.User;
+import org.upsmf.grievance.model.mapper.SqlDataMapper.HelpdeskRowRecordMapper;
+
+public class HelpdeskServiceImplTest {
+
+ @Mock
+ HelpdeskDao helpdeskDao;
+
+ @Spy
+ HelpdeskServiceImpl helpdesk;
+
+ @InjectMocks
+ HelpdeskServiceImpl helpdeskService;
+
+ @Before
+ public void setUp() throws Exception {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Test
+ public void createUpdateHelpdeskTest() {
+ Mockito.when(helpdeskDao.createUpdateHelpdesk(Matchers.any(Helpdesk.class))).thenReturn(true);
+ Mockito.doReturn(true).when(helpdesk).configureHelpdesk(Matchers.any(HelpdeskDto.class),
+ Matchers.any(User.class));
+ assertEquals(true, helpdeskService.createUpdateHelpdesk(new HelpdeskDto(), new User()));
+ }
+
+ @Test
+ public void getHelpdeskByIdTest() {
+ Mockito.when(helpdeskDao.getHelpdeskForId(Matchers.anyLong(), Matchers.anyLong())).thenReturn(null);
+ Mockito.doNothing().when(helpdesk).createHelpdeskListFromRowRecords(Matchers.any(HelpdeskRowRecordMapper.class),
+ Matchers.anyListOf(HelpdeskDto.class));
+ Mockito.doNothing().when(helpdesk).getAppsForHelpdesk(Matchers.anyListOf(HelpdeskDto.class));
+ Mockito.doNothing().when(helpdesk).getAdminForHelpdesk(Matchers.anyListOf(HelpdeskDto.class));
+ Mockito.doNothing().when(helpdesk).getUsersForHelpdesk(Matchers.anyListOf(HelpdeskDto.class));
+ assertEquals(0, helpdeskService.getHelpdeskById(1L, 1L).size());
+ }
+
+ @SuppressWarnings("unchecked")
+ @Test
+ public void configureHelpdeskTest() {
+ List<HelpdeskDto> helpdeskList = new ArrayList<>();
+ HelpdeskDto helpdeskDto = new HelpdeskDto();
+ helpdeskDto.setId(1L);
+ HelpdeskTypeDto type = new HelpdeskTypeDto();
+ type.setId(1L);
+ List<HelpdeskTypeDto> types = new ArrayList<>();
+ types.add(type);
+ helpdeskDto.setTypes(types);
+ helpdeskList.add(helpdeskDto);
+ Mockito.when(helpdeskDao.deleteTypeForHelpdesk(Matchers.anyLong())).thenReturn(true);
+ Mockito.when(helpdeskDao.deleteWorkflowForHelpdeskType(Matchers.anyLong())).thenReturn(true);
+ Mockito.when(helpdeskDao.deleteChecklistForHelpdeskType(Matchers.anyLong(), Matchers.anyLong()))
+ .thenReturn(true);
+ Mockito.when(helpdeskDao.addTypeForHelpdesk(Matchers.any(HelpdeskTypeDto.class), Matchers.anyLong()))
+ .thenReturn(true);
+ Mockito.when(helpdeskDao.addWorkflowForHelpdeskType(Matchers.any(HelpdeskTypeDto.class))).thenReturn(true);
+ Mockito.when(helpdeskDao.addChecklistForHelpdeskType(Matchers.any(HelpdeskTypeDto.class), Matchers.anyLong()))
+ .thenReturn(true);
+ assertTrue(helpdeskService.configureHelpdesk(helpdeskDto, new User()));
+ }
+
+ @Test
+ public void getHelpdeskTest() {
+ Mockito.when(helpdeskDao.getAllHelpdesks(Matchers.anyLong())).thenReturn(new ArrayList<HelpdeskDto>());
+ assertEquals(0, helpdeskService.getHelpdesk(1L).size());
+ }
+
+ @Test
+ public void addUpdateHelpdeskAdminsTest() {
+ Mockito.when(helpdeskDao.addUpdateHelpdeskAdmins(Matchers.any(Helpdesk.class))).thenReturn(true);
+ assertEquals(true, helpdeskService.addUpdateHelpdeskAdmins(new Helpdesk(), new User()));
+ }
+
+ @Test
+ public void getHelpdeskAdminsTest() {
+ Mockito.when(helpdeskDao.getHelpdeskAdmins(Matchers.anyLong())).thenReturn(new ArrayList<Long>());
+ assertEquals(0, helpdeskService.getHelpdeskAdmins(1L).size());
+ }
+
+ @Test
+ public void getAppIdAndHelpDeskIdTest() {
+ Mockito.when(helpdeskDao.getAppIdAndHelpDeskId()).thenReturn(new ArrayList<HelpDeskApp>());
+ assertEquals(0, helpdeskService.getAppIdAndHelpDeskId().size());
+ }
+
+ @Test
+ public void getHelpdeskObjectFromHelpdeskIdTest() {
+ Mockito.when(helpdeskDao.getHelpdeskObjectFromHelpdeskId()).thenReturn(new ArrayList<Helpdesk>());
+ assertEquals(0, helpdeskService.getHelpdeskObjectFromHelpdeskId().size());
+ }
+
+}
\ No newline at end of file
diff --git a/src/test/java/org/upsmf/grievance/service/impl/RoleServiceImplTest.java b/src/test/java/org/upsmf/grievance/service/impl/RoleServiceImplTest.java
new file mode 100644
index 0000000..a0e1a8b
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/service/impl/RoleServiceImplTest.java
@@ -0,0 +1,62 @@
+package org.upsmf.grievance.service.impl;
+
+import static org.junit.Assert.assertEquals;
+
+import java.util.ArrayList;
+
+import org.upsmf.grievance.service.impl.RoleActionServiceImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+
+import org.upsmf.grievance.dao.RoleDao;
+import org.upsmf.grievance.model.Role;
+
+public class RoleServiceImplTest {
+
+ @Mock
+ RoleDao roleDao;
+
+ @InjectMocks
+ RoleActionServiceImpl roleService;
+
+ @Before
+ public void setUp() throws Exception {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Test
+ public void saveRoleTest() {
+ Mockito.when(roleDao.saveRole(Matchers.any(Role.class))).thenReturn(new Role());
+ assertEquals(new Role().getClass(), roleService.saveRole(new Role()).getClass());
+ }
+
+ @Test
+ public void updateRoleTest() {
+ Mockito.when(roleDao.updateRole(Matchers.any(Role.class))).thenReturn(new Role());
+ assertEquals(new Role().getClass(), roleService.updateRole(new Role()).getClass());
+ }
+
+ @Test
+ public void getAllRolesTest() {
+ Mockito.when(roleDao.getAllRoles(Matchers.anyLong())).thenReturn(new ArrayList<Role>());
+ assertEquals(0, roleService.getAllRoles(1L).size());
+ }
+
+ @Test
+ public void findByIdTest() {
+ Mockito.when(roleDao.findById(Matchers.any(Role.class))).thenReturn("d");
+ assertEquals("d", roleService.findById(new Role()));
+ }
+
+ @Test
+ public void getAllOrgRolesTest() {
+ Mockito.when(roleDao.getAllOrgRoles()).thenReturn(new ArrayList<Role>());
+ assertEquals(0, roleService.getAllOrgRoles().size());
+ }
+
+}
\ No newline at end of file
diff --git a/src/test/java/org/upsmf/grievance/service/impl/SuperAdminImplTest.java b/src/test/java/org/upsmf/grievance/service/impl/SuperAdminImplTest.java
new file mode 100644
index 0000000..9b1c85c
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/service/impl/SuperAdminImplTest.java
@@ -0,0 +1,75 @@
+package org.upsmf.grievance.service.impl;
+
+import static org.junit.Assert.assertEquals;
+
+import java.util.ArrayList;
+
+import org.upsmf.grievance.service.impl.SuperAdminServiceImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+
+import org.upsmf.grievance.dao.SuperAdminDao;
+import org.upsmf.grievance.model.Organization;
+import org.upsmf.grievance.model.StatusIdMap;
+
+public class SuperAdminImplTest {
+
+ @Mock
+ SuperAdminDao superAdminDao;
+
+ @InjectMocks
+ SuperAdminServiceImpl superAdminService;
+
+ @Before
+ public void setUp() throws Exception {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Test
+ public void getAllOrganizationTest() {
+ Mockito.when(superAdminDao.getAllOrganization()).thenReturn(new ArrayList<Organization>());
+ assertEquals(0, superAdminService.getAllOrganization().size());
+ }
+
+ @Test
+ public void addOrganizationTest() {
+ Mockito.when(superAdminDao.addOrganization(Matchers.any(Organization.class))).thenReturn(new Organization());
+ assertEquals(new Organization().getClass(), superAdminService.addOrganization(new Organization()).getClass());
+ }
+
+ @Test
+ public void updateOrganizationByIdTest() {
+ Mockito.when(superAdminDao.updateOrganizationById(Matchers.any(Organization.class))).thenReturn(true);
+ assertEquals(true, superAdminService.updateOrganizationById(new Organization()));
+ }
+
+ /*
+ * @Test public void getOrganizationByIdTest() {
+ * Mockito.when(superAdminDao.getOrganizationById(Mockito.anyLong())).thenReturn
+ * (new Organization()); assertEquals(new Organization().getClass(),
+ * superAdminService.getOrganizationById(1L).getClass()); }
+ */
+
+ @Test
+ public void deleteOrganizationTest() {
+ Mockito.when(superAdminDao.deleteOrganization(Matchers.any(Organization.class))).thenReturn(true);
+ assertEquals(true, superAdminService.deleteOrganization(new Organization()));
+ }
+
+ @Test
+ public void mapAppsToOrgTest() {
+ Mockito.when(superAdminDao.mapAppsToOrg(Matchers.any(StatusIdMap.class))).thenReturn(true);
+ assertEquals(true, superAdminService.mapAppsToOrg(new StatusIdMap()));
+ }
+
+ @Test
+ public void getOrganizationByUserIdTest() {
+ Mockito.when(superAdminDao.getOrganizationByUser(Matchers.anyLong())).thenReturn(new ArrayList<Organization>());
+ assertEquals(0, superAdminService.getOrganizationByUserId(1L).size());
+ }
+}
diff --git a/src/test/java/org/upsmf/grievance/service/impl/TicketServiceImplTest.java b/src/test/java/org/upsmf/grievance/service/impl/TicketServiceImplTest.java
new file mode 100644
index 0000000..b438952
--- /dev/null
+++ b/src/test/java/org/upsmf/grievance/service/impl/TicketServiceImplTest.java
@@ -0,0 +1,124 @@
+package org.upsmf.grievance.service.impl;
+
+import static org.junit.Assert.assertEquals;
+
+import java.util.ArrayList;
+
+import org.upsmf.grievance.service.impl.TicketServiceImpl;
+import org.junit.Before;
+import org.junit.Test;
+import org.mockito.InjectMocks;
+import org.mockito.Matchers;
+import org.mockito.Mock;
+import org.mockito.Mockito;
+import org.mockito.MockitoAnnotations;
+import org.springframework.web.multipart.MultipartFile;
+
+import org.upsmf.grievance.dao.TicketDao;
+import org.upsmf.grievance.dto.TicketTypeDto;
+import org.upsmf.grievance.model.ActivityLog;
+import org.upsmf.grievance.model.Ticket;
+import org.upsmf.grievance.model.TicketElastic;
+import org.upsmf.grievance.model.Updates;
+import org.upsmf.grievance.model.User;
+
+public class TicketServiceImplTest {
+
+ @Mock
+ TicketDao ticketDao;
+
+ @InjectMocks
+ TicketServiceImpl ticketService;
+
+ @Before
+ public void setUp() throws Exception {
+ MockitoAnnotations.initMocks(this);
+ }
+
+ @Test
+ public void getTemplatesVersionTest() {
+ Mockito.when(ticketDao.getTemplatesVersion()).thenReturn(1L);
+ assertEquals(1L, ticketService.getTemplatesVersion().longValue());
+ }
+
+ @Test
+ public void updateTicketBasicTest() {
+ Mockito.when(ticketDao.updateTicketBasic(Matchers.any(MultipartFile.class), Matchers.any(Ticket.class)))
+ .thenReturn(true);
+ MultipartFile file = null;
+ assertEquals(true, ticketService.updateTicketBasic(file, new Ticket()));
+ }
+
+ @Test
+ public void getTicketsByIdTest() {
+ Mockito.when(ticketDao.getTicketsById(Matchers.anyLong(), Matchers.anyLong())).thenReturn(new Ticket());
+ assertEquals(new Ticket().getClass(), ticketService.getTicketsById(new User(), 1L).getClass());
+ }
+
+ @Test
+ public void getAllTicketsByAppIdTest() {
+ Mockito.when(ticketDao.getAllTicketsByAppId(Matchers.anyLong())).thenReturn(new ArrayList<Ticket>());
+ assertEquals(0, ticketService.getAllTicketsByAppId(1L).size());
+ }
+
+ @Test
+ public void updateNotesToTicketTest() {
+ Mockito.when(ticketDao.updateNotesToTicket(Matchers.anyLong(), Matchers.anyLong(), Matchers.anyString()))
+ .thenReturn(true);
+ assertEquals(true, ticketService.updateNotesToTicket(new Ticket()));
+ }
+
+ @Test
+ public void addUpdateUpdatesToTicketTest() {
+ Mockito.when(ticketDao.addUpdateUpdatesToTicket(Matchers.any(Updates.class))).thenReturn(true);
+ assertEquals(true, ticketService.addUpdateUpdatesToTicket(new Updates()));
+ }
+
+ @Test
+ public void updateTicketTypeTest() {
+ Mockito.when(ticketDao.updateTicketType(Matchers.any(TicketTypeDto.class), Matchers.anyLong()))
+ .thenReturn(true);
+ assertEquals(true, ticketService.updateTicketType(new TicketTypeDto(), 1L));
+ }
+
+ @Test
+ public void getUpdatesForTicketTest() {
+ Mockito.when(ticketDao.getUpdatesForTicket(Matchers.anyLong())).thenReturn(new ArrayList<Updates>());
+ assertEquals(0, ticketService.getUpdatesForTicket(1L).size());
+ }
+
+ @Test
+ public void updateTicketStatusTest() {
+ Mockito.when(ticketDao.updateTicketStatus(Matchers.any(Ticket.class))).thenReturn(true);
+ assertEquals(true, ticketService.updateTicketStatus(new Ticket()));
+ }
+
+ @Test
+ public void updateTicketChecklistTest() {
+ Mockito.when(ticketDao.updateTicketStatus(Matchers.any(Ticket.class))).thenReturn(true);
+ assertEquals(false, ticketService.updateTicketChecklist(new Ticket()));
+ }
+
+ @Test
+ public void getActivityLogsPerTicketTest() {
+ Mockito.when(ticketDao.getActivityLogsPerTicket(Matchers.anyLong())).thenReturn(new ArrayList<ActivityLog>());
+ assertEquals(0, ticketService.getActivityLogsPerTicket(1L).size());
+ }
+
+ @Test
+ public void getTicketDetailsByHelpdeskIdTest() {
+ Mockito.when(ticketDao.getTicketDetailsByHelpdeskId(Matchers.any(Ticket.class)))
+ .thenReturn(new ArrayList<TicketElastic>());
+ assertEquals(0, ticketService.getTicketDetailsByHelpdeskId(new Ticket()).size());
+ }
+
+ /*
+ * @Test public void keepOnlyCreatedAndCopiedToTicketsTest() {
+ * Mockito.when(ticketDao.keepOnlyCreatedAndCopiedToTickets(Mockito.anyLong(),
+ * Mockito.anyListOf(Ticket.class),
+ * Mockito.anyListOf(Ticket.class))).thenReturn(new ArrayList<Ticket>());
+ * assertEquals(0, ticketService .keepOnlyCreatedAndCopiedToTickets(1L, new
+ * ArrayList<Ticket>(), new ArrayList<Ticket>()).size()); }
+ */
+
+}
--
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