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UPSMF
Grievance
Commits
168441f2
Commit
168441f2
authored
1 year ago
by
shishir suman
Browse files
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Patches
Plain Diff
bug fix
parent
b50a6e61
main
Escalate_ticket_send_mail_to_raiser
UAT
UPHRH_7903_mobile_otp
UPHRH_quartz_scheduler
Velocity_template_changes
admin_config_changes
github/fork/vky25/patch-1
rahu_test
shishir_dynamic_schedular
shishir_ticket_statistics_by_user
No related merge requests found
Changes
6
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6 changed files
src/main/java/org/upsmf/grievance/dto/FeedbackDto.java
+3
-0
src/main/java/org/upsmf/grievance/dto/FeedbackDto.java
src/main/java/org/upsmf/grievance/model/es/Ticket.java
+3
-0
src/main/java/org/upsmf/grievance/model/es/Ticket.java
src/main/java/org/upsmf/grievance/service/impl/FeedbackServiceImpl.java
+28
-12
...org/upsmf/grievance/service/impl/FeedbackServiceImpl.java
src/main/java/org/upsmf/grievance/service/impl/IntegrationServiceImpl.java
+3
-3
.../upsmf/grievance/service/impl/IntegrationServiceImpl.java
src/main/java/org/upsmf/grievance/service/impl/SearchServiceImpl.java
+4
-0
...a/org/upsmf/grievance/service/impl/SearchServiceImpl.java
src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java
+3
-3
...a/org/upsmf/grievance/service/impl/TicketServiceImpl.java
with
44 additions
and
18 deletions
+44
-18
src/main/java/org/upsmf/grievance/dto/FeedbackDto.java
+
3
−
0
View file @
168441f2
...
...
@@ -10,6 +10,9 @@ import javax.validation.constraints.*;
@Builder
@ToString
(
includeFieldNames
=
true
)
public
class
FeedbackDto
{
@NotBlank
(
message
=
"Ticket ID is required"
)
private
Long
ticketId
;
@NotBlank
(
message
=
"First name is required"
)
private
String
firstName
;
@NotBlank
(
message
=
"Last name is required"
)
...
...
This diff is collapsed.
Click to expand it.
src/main/java/org/upsmf/grievance/model/es/Ticket.java
+
3
−
0
View file @
168441f2
...
...
@@ -90,4 +90,7 @@ public class Ticket {
@Field
(
name
=
"escalated_by"
)
private
String
escalatedBy
=
"-1"
;
@Field
(
name
=
"rating"
)
private
Long
rating
=
0L
;
}
This diff is collapsed.
Click to expand it.
src/main/java/org/upsmf/grievance/service/impl/FeedbackServiceImpl.java
+
28
−
12
View file @
168441f2
...
...
@@ -9,10 +9,13 @@ import org.springframework.data.domain.Pageable;
import
org.springframework.stereotype.Service
;
import
org.upsmf.grievance.dto.FeedbackDto
;
import
org.upsmf.grievance.model.es.Feedback
;
import
org.upsmf.grievance.model.es.Ticket
;
import
org.upsmf.grievance.model.reponse.FeedbackResponse
;
import
org.upsmf.grievance.repository.es.FeedbackRepository
;
import
org.upsmf.grievance.repository.es.TicketRepository
;
import
org.upsmf.grievance.service.FeedbackService
;
import
java.util.Optional
;
import
java.util.regex.Pattern
;
@Service
...
...
@@ -25,24 +28,37 @@ public class FeedbackServiceImpl implements FeedbackService {
@Autowired
private
FeedbackRepository
feedbackRepository
;
@Autowired
private
TicketRepository
esTicketRepository
;
@Override
public
void
saveFeedback
(
FeedbackDto
feedbackDto
)
{
// validate request -- all fields are mandatory except comment
validateFeedbackDto
(
feedbackDto
);
try
{
Feedback
feedback
=
Feedback
.
builder
()
.
firstName
(
feedbackDto
.
getFirstName
())
.
lastName
(
feedbackDto
.
getLastName
())
.
email
(
feedbackDto
.
getEmail
())
.
phone
(
feedbackDto
.
getPhone
())
.
rating
(
feedbackDto
.
getRating
())
.
comment
(
feedbackDto
.
getComment
()!=
null
?
feedbackDto
.
getComment
():
""
).
build
();
log
.
info
(
"Saving feedback: {}"
,
feedback
);
feedbackRepository
.
save
(
feedback
);
log
.
info
(
"Feedback saved successfully"
);
Feedback
feedback
=
Feedback
.
builder
()
.
firstName
(
feedbackDto
.
getFirstName
())
.
lastName
(
feedbackDto
.
getLastName
())
.
email
(
feedbackDto
.
getEmail
())
.
phone
(
feedbackDto
.
getPhone
())
.
rating
(
feedbackDto
.
getRating
())
.
comment
(
feedbackDto
.
getComment
()!=
null
?
feedbackDto
.
getComment
():
""
).
build
();
log
.
info
(
"Saving feedback: {}"
,
feedback
);
feedbackRepository
.
save
(
feedback
);
// update same rating in ES ticket
if
(
feedbackDto
.
getTicketId
()
!=
null
&&
feedbackDto
.
getTicketId
()
>
0
)
{
Optional
<
Ticket
>
esTicket
=
esTicketRepository
.
findOneByTicketId
(
feedbackDto
.
getTicketId
());
if
(
esTicket
.
isPresent
())
{
Ticket
ticket
=
esTicket
.
get
();
ticket
.
setRating
(
Long
.
valueOf
(
feedbackDto
.
getRating
()));
esTicketRepository
.
save
(
ticket
);
}
}
else
{
log
.
error
(
"Unable to update rating in Ticket"
);
}
log
.
info
(
"Feedback saved successfully"
);
}
catch
(
Exception
e
)
{
e
.
printStackTrace
();
}
...
...
This diff is collapsed.
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src/main/java/org/upsmf/grievance/service/impl/IntegrationServiceImpl.java
+
3
−
3
View file @
168441f2
...
...
@@ -140,10 +140,10 @@ public class IntegrationServiceImpl implements IntegrationService {
}
else
{
user
.
getAttributes
().
put
(
"module"
,
"grievance"
);
}
String
department
Id
=
user
.
getAttributes
().
get
(
"departmentName"
);
String
department
Name
=
user
.
getAttributes
().
get
(
"departmentName"
);
List
<
Department
>
departmentList
=
new
ArrayList
<>();
if
(
department
Id
!=
null
)
{
departmentList
=
Department
.
getBy
Id
(
Integer
.
valueOf
(
department
Id
)
);
if
(
department
Name
!=
null
)
{
departmentList
=
Department
.
getBy
Code
(
department
Name
);
if
(
departmentList
!=
null
&&
!
departmentList
.
isEmpty
())
{
user
.
getAttributes
().
put
(
"departmentName"
,
departmentList
.
get
(
0
).
getCode
());
}
...
...
This diff is collapsed.
Click to expand it.
src/main/java/org/upsmf/grievance/service/impl/SearchServiceImpl.java
+
4
−
0
View file @
168441f2
...
...
@@ -487,6 +487,10 @@ public class SearchServiceImpl implements SearchService {
case
"escalated_by"
:
esTicket
.
setEscalatedBy
(
String
.
valueOf
(
entry
.
getValue
()));
break
;
case
"rating"
:
longValue
=
((
Number
)
entry
.
getValue
()).
longValue
();
esTicket
.
setRating
(
longValue
);
break
;
}
}
...
...
This diff is collapsed.
Click to expand it.
src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java
+
3
−
3
View file @
168441f2
...
...
@@ -185,6 +185,7 @@ public class TicketServiceImpl implements TicketService {
if
(
esTicketDetails
.
isPresent
())
{
// TODO revisit this
esTicketRepository
.
deleteById
(
esTicketDetails
.
get
().
getId
());
updatedESTicket
.
setRating
(
esTicketDetails
.
get
().
getRating
());
}
org
.
upsmf
.
grievance
.
model
.
es
.
Ticket
curentUpdatedTicket
=
esTicketRepository
.
save
(
updatedESTicket
);
//send mail to enduser
...
...
@@ -214,8 +215,6 @@ public class TicketServiceImpl implements TicketService {
.
concat
(
"&email="
).
concat
(
curentUpdatedTicket
.
getEmail
())
.
concat
(
"&phone="
).
concat
(
curentUpdatedTicket
.
getPhone
())
.
concat
(
"&ticketTitle="
).
concat
(
curentUpdatedTicket
.
getDescription
());
//https://grievances.uphrh.in/feedback?guestName=Devendra&ticketId=123&ticketTitle=Registration&resolutionComment=Resolved
}
@Override
...
...
@@ -303,7 +302,8 @@ public class TicketServiceImpl implements TicketService {
.
requestType
(
ticket
.
getRequestType
())
.
priority
(
ticket
.
getPriority
())
.
escalatedBy
(
ticket
.
getEscalatedBy
())
.
escalatedTo
(
ticket
.
getEscalatedTo
()).
build
();
.
escalatedTo
(
ticket
.
getEscalatedTo
())
.
rating
(
Long
.
valueOf
(
0
)).
build
();
}
/**
...
...
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