Skip to content
GitLab
Explore
Projects
Groups
Topics
Snippets
Projects
Groups
Topics
Snippets
/
Help
Help
Support
Community forum
Keyboard shortcuts
?
Submit feedback
Contribute to GitLab
Register
Sign in
Toggle navigation
Menu
UPSMF
Grievance
Commits
fe38fe21
Commit
fe38fe21
authored
1 year ago
by
shishir suman
Browse files
Options
Download
Patches
Plain Diff
new API for ticket statistics
parent
24a0f36a
UPHRH_quartz_scheduler
UAT
UPHRH_7903_mobile_otp
1 merge request
!48
Uphrh 7903 mobile otp
Changes
1
Hide whitespace changes
Inline
Side-by-side
Showing
1 changed file
src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java
+16
-0
...a/org/upsmf/grievance/service/impl/TicketServiceImpl.java
with
16 additions
and
0 deletions
+16
-0
src/main/java/org/upsmf/grievance/service/impl/TicketServiceImpl.java
+
16
−
0
View file @
fe38fe21
...
...
@@ -501,12 +501,28 @@ public class TicketServiceImpl implements TicketService {
&&
!
ticket
.
getOwnerEmail
().
isBlank
())
{
sendReopenTicketMailToNodal
(
ticket
,
curentUpdatedTicket
);
}
sendReopenTicketMailToRaiser
(
ticket
,
curentUpdatedTicket
);
return
ticket
;
}
sendUpdateTicketMail
(
ticket
,
curentUpdatedTicket
);
return
ticket
;
}
}
private
void
sendReopenTicketMailToRaiser
(
Ticket
ticket
,
org
.
upsmf
.
grievance
.
model
.
es
.
Ticket
curentUpdatedTicket
)
{
Ticket
finalTicket
=
ticket
;
org
.
upsmf
.
grievance
.
model
.
es
.
Ticket
finalCurentUpdatedTicket
=
curentUpdatedTicket
;
Runnable
runnable
=
new
Runnable
()
{
@Override
public
void
run
()
{
EmailDetails
resolutionOfYourGrievance
=
EmailDetails
.
builder
().
subject
(
"Re-opening of Your Grievance Ticket - "
+
finalCurentUpdatedTicket
.
getTicketId
()).
recipient
(
finalCurentUpdatedTicket
.
getEmail
()).
build
();
emailService
.
sendUpdateTicketMail
(
resolutionOfYourGrievance
,
finalTicket
);
}
};
Thread
thread
=
new
Thread
(
runnable
);
thread
.
start
();
}
private
void
sendReopenTicketMailToNodal
(
Ticket
ticket
,
org
.
upsmf
.
grievance
.
model
.
es
.
Ticket
curentUpdatedTicket
)
{
Ticket
finalTicket
=
ticket
;
org
.
upsmf
.
grievance
.
model
.
es
.
Ticket
finalCurentUpdatedTicket
=
curentUpdatedTicket
;
...
...
This diff is collapsed.
Click to expand it.
Write
Preview
Supports
Markdown
0%
Try again
or
attach a new file
.
Cancel
You are about to add
0
people
to the discussion. Proceed with caution.
Finish editing this message first!
Save comment
Cancel
Please
register
or
sign in
to comment
Menu
Explore
Projects
Groups
Topics
Snippets