commit after made constan

 in TicketDaoImpl

src/main/java/org/upsmf/grievance/dao/impl/TicketDaoImpl.java

@@ -426,7 +426,7 @@ public class TicketDaoImpl implements TicketDao {
 	}
 
 	public String genText() {
-		String randomText = "abcdefghijklmnopqrstuvwxyz123456789";
+		String randomText = Constants.RANDOM;
 		int length = 5;
 		return RandomStringUtils.random(length, randomText);
 	}
@@ -452,7 +452,7 @@ public class TicketDaoImpl implements TicketDao {
 
 	private void sendTicketEmailVal(Ticket ticket, String recipientEmail) {
 		try {
-			DateTimeFormatter dateTimeFormatter = DateTimeFormatter.ofPattern("dd/MM/YYYY");
+			DateTimeFormatter dateTimeFormatter = DateTimeFormatter.ofPattern(DateUtil.DEFAULT_DATE_FORMAT);
 			User user = superAdminDao.userDetailsByUserId(ticket.getRequestedBy());
 			user.setOrgId(MasterDataManager.getUserOrgMap().get(ticket.getRequestedBy()));
 			Map<String, String> keyValue = new HashMap<>();

src/main/java/org/upsmf/grievance/util/Constants.java

@@ -333,6 +333,8 @@ public class Constants {
 	public static final String RATE = "rate";
 	public static final String DESCRIPTION = "description";
 
+	public static final String RANDOM="abcdefghijklmnopqrstuvwxyz123456789";
+
 	private static final String[] INCLUDE_FIELDS = new String[] { ID, STATUS, TOTAL, DESCRIPTION, PINNED_TICKET,
 			REQUESTED_BY, HELPDESK_ID, UPDATED_TIME, CREATED_TIME, U_T, C_T };
 	private static final String[] EXCLUDE_FIELDS = new String[] { OS_VERSION, OS_TYPE, DEVICE_TYPE, DEVICE_LOCALE,